How American Clients See Ukraine (Haroon Elsarrag - Business Stream)
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Trust sourcing THINK OUTSIDE THE CODE THINK SOLUTIONS TRUST SOURCING
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Transcript of How American Clients See Ukraine (Haroon Elsarrag - Business Stream)
Trust sourcing
THINK OUTSIDE THE CODE THINK SOLUTIONS
TRUST SOURCING
Trust sourcing
ABOUT US
www.trustsourcing.com
Haroon Elsarrag, Chief Executive officer
Marc L. Bass, Chief operating Officer
Trust Sourcing is an American IT company based in Los Angeles with a large production center in Kyiv, Ukraine founded in 2005.
Trust sourcing
www.trustsourcing.com
“How American clients
See Ukraine”
Haroon Elsarrag
Trust sourcing
www.trustsourcing.com
background
- started in 2001
- Over 200 projects
- Over 500 programmers
Trust sourcing
www.trustsourcing.com
- The good - The bad - The ugly!
How American clients See Ukraine
Trust sourcing
www.trustsourcing.com
The good
- Programmers - Code - logic - Good value - ‘Can do’ attitude
Trust sourcing
www.trustsourcing.com
The bad
- Low commitment
- Overcomplicated
- Risks to business continuity
- Increased risks
Trust sourcing
www.trustsourcing.com
The ugly
Legal Political Culture Security
Trust sourcing
Difficulties
Communication Time difference
Onboarding process
www.trustsourcing.com
Trust sourcing
Solve those issues
Speak out
Write it down Take notes during the meetings and calls. Send follow-up email with key notes after the communication.
Track and manage Use collaborative software to plan and track all tasks and progress on the project.
Relationship Share some personal news with your clients and ask about their own life. Build human relationship for a long time.
Daily, weekly, monthly calls. Video calls and conferences. Don’t be afraid to turn on the camera!
www.trustsourcing.com
Trust sourcing
Questions?
www.trustsourcing.com
Haroon elsarrag [email protected]
Get monthly newsletter http://blog.trustsourcing.com/
Trust sourcing
Trust sourcing
Let’s rock! P.s.: WE’re hiring!
