How a Leading Brand Achieved Digital Transformation at a Global Scale - Jeff Heathcote, Chief...

SiemensGlobal Brand Achieves Digital Transformation at

Global Scale

Platform for mission critical applications

2

Glitch in traffic software update shuts down US Eastern seaboard

PayPal shut down for 2 hours causes $51 million of non-processed payments

Example Title

•Example content bullets level one•Example content bullets level one

-Example content bullets level two-Example content bullets level two

•Example Subtitle

3

“MOVE FASTON A STABLE INFRASTRUCTURE” AND BREAK THINGS”

April 20142004 - 2013

Four essentials defining enterprise grade platform

Enterprise grade

Exclusivity in Multitenancy

Security High-Availability Scalability Reliability

Serviceability

Confidential © Siemens AG 2015 All rights reserved.

siemens.com/energy-management

Building a global platformJeff Heathcote EM DG SWS MA G, Chief Architect Global Managed Services



Jeff Heathcote, Chief Architect SWS MA

20 years experience of delivering I.T and business change into the Utility Industry. Working across all aspects of the transformational landscape

Employed by Siemens since 2010

Define and deliver architectural vision and business transformation.



Siemens Presence

• World leading provider of sustainable infrastructure and solutions

• 370,000 employees in 190 countries worldwide

• Annual revenue: €76bn (FY 2013)

• R&D

•Expenditure: €4.1bn

•Inventions 2013: 8,400

•Patent first filings: 4,000



Siemens StructureP

ower

and

G

as

Win

d P

ower

an

d R

enew

able

s

Bui

ldin

g Te

chno

logi

es

Ene

rgy

Man

agem

ent

Mob

ility

Dig

ital F

acto

ry

Pro

cess

Indu

strie

s an

d D

rives

Hea

lthca

re

Power Generation

Corporate Services

Fina

ncia

l Ser

vice

s



Global Managed Services - Our Vision

Create and deploy a repeatable & working model of a scalable technical Estate containing both Architecture and Applications to support Field Operations, Data Collection Services, Process Management and Data

Analysis.

© Siemens AG 2015 All rights reserved.


The Service Life Cycle

The provision of a service life cycle for grid control and grid applications (incl. smart metering) for Utilities, their Agents and also Industrial & Commercial businesses.



Our Challenge

Global Enablement

Consolidation of disparate data

sources

Market agility

Cost of Entry

Standardized offering and skill

sets

High availability and stability

across multiple regional

businesses Standardized

Application pool and Legacy

connectivity



What we’re building

API Integration(MuleSoft Anypoint

Platform)

Business ProcessManagement

(Pega7)

Head End Communication System (SMSC)

Meter Data Management (EnergyIP)

Billing and Payment (Siemens PPE)

Asset Management (Maximo)

Field Force & Mobility (RedHat)

Bureau Services

System and Product Security

The Enablement Platform



Enablement Platform

Excl

usiv

e M

ulti-

tena

ncy

Secu

rity

Hig

h-Av

aila

bilit

y

Scal

abili

ty R

elia

bilit

y

Serv

icea

bilit

y

How it all works



Exclusivity in Multitenant cloud environment

Applications grouped for regional useCentral Application pool

VPC-1

VPC-2



Security – Providing Secure ways to connect

VPC-1

VPC-2 IPSECVPN-2

VPN-1

Region 1 Region 2

IPSEC



High Availability/Scalability/Reliability

High Availability• Redundancy between availability zones within a region – 99.99%• Redundancy across regions globally• Zero downtime upgrades

Scalability• Elasticity of resources – No bottle-necks at scale• Control through resource throttling

Reliability • Zero message Loss • No single point of failure



Serviceability

Extensible: Across enterprise tools• Connect seamlessly with any third party

service• Rich API for orchestration and automation • Third party integrations for analytics

Unified experience: Entire life-cycle• Designer tools for API

definition/implementation. • Developer community• End-to-end audit trails across all aspects of

API

Local empowerment



Enablement Platform - Recap The MuleSoft Anypoint platform provides a central hub for service consumption.

Applications are hosted across:• On site with a Customer• At a Siemens data centre• In an external data centre,

With the addition of third party services that are consumed in support of the main application and transparent to the service users.



Expectations & Experiences

Metrics for success –• Reduction in time to onboard new applications to estate - target 35%• Open access to other Siemens Regional Companies, Partners and

Customers➢ target of one from each category within 12 months of API

Strategy launch

Within the first 12 months• First major Delivery to the Uk business benefiting from an API driven

architecture, connecting to multiple estate, legacy systems➢ Achieved 28% improvement to original plan➢ rollout applications with 2 further partners➢ API integration as standard to all UK customer integrations

• Engaged in multiple opportunities in South Africa



Business agility experienced due to MuleSoft

MuleSoft enabled the extension of the Enablement platform to our South African Regional Company

• First use “Anypoint Platform” outside of Europe

• Meets Siemens InfoSec requirements

• Demonstrating to the wider Siemens community the

value of MuleSoft in enabling Managed Services

4 weeks for initial build in the UK - 35% faster than planned Deployed to South Africa in days



Achievements to date

• Reduce the project delivery duration of our business• Published re-usable API library adaptors globally• Reduced reliance on local infrastructure and maintenance

• Enabled the UK regional business to:• Introduce the “Vestigo” energy management platform• Roll out of the UK’s first token-less Energy Lifestyle Payment system

• Created a Global Centre for Enablement • Bring together development and operational teams• Creating templates of reuse• Educating and enabling Regional operations



Looking to the future

The Global Journey Continues

Extend the API

Support the UK business through UK Smart metering

Reduce non technical loss in South Africa

Develop the Global Centre for Enablement

Increase the Availability of the API catalogue

Empower the line of business development teams

Increase project time saving to 40%+



Thank You

Jeff Heathcote – EM DG SWS MA [email protected]

mailto:[email protected]

How a Leading Brand Achieved Digital Transformation at a Global Scale - Jeff Heathcote, Chief...

Software

Transcript of How a Leading Brand Achieved Digital Transformation at a Global Scale - Jeff Heathcote, Chief...