How a Global Staffing Firm Faces the Coming Shortage of Technical Talent

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How a Global Staffing Firm Faces the Coming Shortage of Technical Talent

CASE STUDY

HOW A GLOBAL STAFFING FIRM FACES THE COMING SHORTAGE OF TECHNICAL TALENT WWW.FULD.COM

Creating the Next-Generation Firm Case Overview

A global staffing company wanted to proactively prepare itself for looming shortages in science, engineering, and IT talent – one of the company’s key markets for placing contract personnel. Working with Fuld + Company, they investigated best practices throughout the industry and assessed their contract talent, their recruiters, and the company’s support infrastructure. What they discovered was a major opportunity to leap ahead of the competition by holistically refashioning their talent recruitment and retention practices, with the goal of creating a new best-in-class model.

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The President’s Council of Advisors on Science and Technology predicts a shortage of 1 million technical professionals in the coming decade. As a result, staffing companies will be compelled to compete ferociously for this limited pool of talent – not simply to contract them out for one-off assignments but to win their loyalty for repeated assignments.

The Coming War for Technical Talent Key Business Challenges



Differentiating on Quality Key Business Challenges

The market for contract talent has traditionally been highly commoditized. The only way a firm can differentiate itself from the competition is through the quality of its talent. Because high-demand technical talent will be able to go with any staffing firm they choose at any time, our client wanted to find the right formula for recruiting them and winning their long-term loyalty.



A Holistic Solution The Fuld Approach

Although our competitive intelligence turned up some isolated best practices, we found that no company had comprehensively met the challenge of winning the loyalty of technical talent. At the same time, our assessment of the firm’s recruiters identified the key factors that contributed to their success and the key obstacles that impeded it. Combining those insights with the insights around contractor-care, we developed a holistic operating model designed to ensure a long-term supply of technical talent, to energize recruiters, and to provide the support structure to make it work.



A Head Start on the Competition Key Business Impact

By undertaking this project sooner rather than later, the firm has a head start in addressing the coming shortage of technical talent. During that time, they can build and refine their world-class recruitment and retention model, win the hearts and minds of job seekers as well as recruiters, and expect to gain market share and maintain their position for years to come.



What’s Past is Prologue The Fuld Review

In the course of a long-standing relationship with this client, we have become their trusted partner for competitive insights and advice on project after project. This project, however, marked an even greater milestone in our relationship. The client came to us wanting to know what their recruitment and retention model should look like in the future. Working together, we were then able to create a vision of how a next-generation staffing firm should operate and a roadmap for getting there.



Think a similar solution could work for your organization?

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About Fuld + Company

WHO WE ARE

Since 1979 Fuld + Company have pioneered competitive intelligence, and today we work with leading companies worldwide to deliver the competitive and market insights they need to make better business decisions. We don’t rest on our history and past successes. This means working hard to deliver uncompromising analysis that generates sound advice and earns us enduring partnerships with our clients.

WHY CHOOSE US

We are driven to expose our clients to insights about their industry, their competition and a changing market; designed to help avoid surprises and industry shocks. Through deep research, penetrating analysis and strategic gaming + advisory expertise, our team of professionals help you identify and solve tactical and strategic challenges. We help reduce the risks associated with business-critical decision making.

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How a Global Staffing Firm Faces the Coming Shortage of Technical Talent

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