Housekeeping presentation
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Transcript of Housekeeping presentation
1
ACCOMMODATION OPERATION
NAME – VAIBHAV SETH IIHM16 KOL589
NAME – BINAY SHARMA IIHM16 KOL590
NAME – DIKSHA SHAW IIHM16 KOL591
TOPICLIST OF DUTIES AND RESPONSIBILITIES OF
EXECUTIVE HOUSEKEEPER
Housekeeping refers to the management of duties and chores involved in the running of a hotel, such as cleaning, cooking, hotel maintenance, shopping and bill pay.A housekeeper is a person employed to manage a hotel, and the domestic staff.
HOUSE KEEPING
INTRODUCTION The position of executive
housekeeper is an important one within any hotel establishment.
The housekeeping department ensures that the quality and cleanliness of every room is met or exceeded prior to a hotel guest entering a room.
They are also responsible for all of the laundry operations within the hotel.
EXECUTIVE HOUSEKEEPER
He is the head of the housekeeping department and has control over all the actions taking place under the housekeeping department. He is responsible for all the actions that are taken up by the other staff members of the Housekeeping department.
DUTIES OF EXECUTIVE HOUSEKEEPER
Plans the work for the housekeeping department .
Distributes assignments equally. Assigns regular duties and special
duties for housekeeping staff. Schedules employees and assigns
extra days off according to occupancy forecast.
Maintains a time log book of all employees within the department.
RESPONSIBILITIES OF EXECUTIVE HOUSEKEEPER
Responsible for cleanliness and appearance of the entire Hotel.
Ensure that rooms are made as per company standard.
Prepare Annual Housekeeping Budget. Maintain stock of guest supplies, cleaning
supplies, linen and uniform. Organize inventories with Accounts and
General Store for linen, uniform and fixed assets.
THE INFORMATION OF THE PRESENTATION IS BEEN TAKEN FROM:
WWW.HOSPITALITYINDUSTRY.COM
WWW.SETUPMYHOTEL.COM