House of Quality
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Transcript of House of Quality
Quality Characteristics(a.k.a. "Functional
Requirements" or "Hows")
Demanded Quality (a.k.a. "Customer
Requirements" or "Whats") 0 1 2 3 4 5
1
2
3
4
5
6
7
8
9
10
Max
Rel
atio
nshi
p Va
lue
in R
ow
Max Relationship Value in Column
Target or Limit Value
Weight / Importance
Relative Weight
Difficulty(0=Easy to Accomplish, 10=Extremely Difficult)
Row
#
Direction of Improvement:Minimize (▼), Maximize (▲), or Target (x)
Wei
ght /
Impo
rtan
ce
11 12 13 14 15
Rel
ativ
e W
eigh
t
5 6 7 8 9 10Column # 1 2 3 4
3Moderate Relationship
Competitive Analysis(0=Worst, 5=Best)
▲ 1
┼┼Weak Relationship
Strong Positive Correlation
▼
Objective Is To Hit Target
Objective Is To Maximize
Positive Correlation┼Negative Correlation▬
Strong Negative Correlation
▼ Objective Is To Minimize
Ο
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Our
Com
pany
Com
petit
or 1
Com
petit
or 2
Com
petit
or 3
Com
petit
or 4
Com
petit
or 5
x▲
Title:
Author:
Date:
Notes:
Legend
Θ Strong Relationship 9
Our Company Competitor 1
Competitor 2 Competitor 3
Competitor 4 Competitor 5