1

Hotels and Hospitality

Fit Out | Construction | Specialist Services

2

3

Contents

03 Hotels and Hospitality Showcase04 Aviator Hotel06 Citadines Apart' Hotel 08 Elken Elysyle Spa 10 InterContinental Westminister Hotel 14 Jumeirah Etihad Towers16 Marina Bay Sands20 Louis Vuitton22 Petrus24 Polo Ralph Lauren 26 Salthouse Harbour Hotel 28 The Savoy Grill 30 Shangri-La Hotel Spa 32 The b akasaka34 The Doyle Collection 36 Village Hotels & Leisure38 Meeting / Conferences & Back of house39 Why ISG? 40 Where we work

4

5Bread Street Kitchen

ISG Role: Fit out

Hotels and hospitality showcase

Achieving the ambience that our hospitality and leisure customers are famous for is a challenge that ISG enjoys. Our hospitality portfolio ranges from private boutique hotels through to international chains and encompasses both new and existing premises as well as listed buildings. This gives us the opportunity to continually showcase our full range of capabilities including refurbishment and fit out, through to full mechanical and electrical installations and infrastructure upgrades.

Our thorough understanding of the hotel sector means that, whatever our customers' concerns, we have the expertise and experience to find the right solution. This includes our responsibility to uphold your brands' reputation and underpin your commitment to your customers by getting our job exactly right – the first time.

In 23 years of operation we have established a workforce and supply chain with a wealth of experience in the hotel sector. No matter the size, value or scope of technical complexity, we have access to the right resources both within ISG and from our supply chain.

Our commitment to sustainability is evident across all the sectors we work in. We are the people behind the most sustainable building on the 2012 Olympic Park-the Velodrome and some of the world's only BREEAM Outstanding and LEED Platinum projects.

ISG’s trademark quality and attention to detail can be seen throughout some of the world’s best hotels. With our completed hotel projects hosting millions of guests each year, we know that the quality and robustness of our work will come under the closest and most discerning scrutiny.

6

Aviator HotelFit for travel

Stylish hospitality areas include a Boston style brasserie, renowned restuarant 'The Aviator Deli' and two bars with views of the nearby runway at TAG Farnborough Airport. ISG was responsible for both the base build and the internal fit out of this four-storey hotel comprising 169 bedrooms and 19 sky studios (suites). This included full fixtures and furniture and external works.

ISG Role Base build and fit outClient TAG AviationLocation Farnborough, UKArea 130,000 sq ftArchitect Hamilton Associates

7

8

9

Citadines Apart' HotelFast-track, high-quality construction

ISG undertook this phased renovation comprising 185 apartments - a mixture of studios and duplex units, nine corridors and the ground floor reception area. A tight timescale and sharp focus on quality were both features of the project. It was completed in 44 weeks - just in time for the Easter holiday period and the long weekend of the Royal Wedding in April 2011.

ISG Role Fit outClient Ascott GroupLocation LondonArea 72,900 sq ftArchitect Buckley Gray Yeoman

10

Elken Elysyle SpaLuxury finishes for pure indulgence

The vision of renowned Japanese hospitality designer Deep Design Co, the facility boasts a number of zen architectural design principles. The spa’s services and product areas include a mixture of treatment rooms and lounges with central areas complete with river-step features,making this one of the highest-quality and most-complex spa facilities in Malaysia.

ISG Role Fit outClient Elegant AuraLocation Kuala LumpurArea 9,200 sq ftDesign Deep Design, Japan

11

12

13

InterContinental Westminister HotelCreating landmark space

This extremely fast track conversion of a government building into five-star luxury accommodation included the fit out of 256 en-suite guest rooms, a penthouse, 14 one-bedroom suites, 30 studio suites, a gym, restaurant, executive lounge and a host of conference facilities. All of the works were delivered to a nine-month programme.

ISG Role Management contractorClient Supreme HotelsLocation LondonArea 195,000 sq ftArchitect Dexter Moren Associates

14

Significant structural work was performed to the ground floor to provide an open-plan layout, allowing the various guest areas to flow seamlessly into one another from the ground floor reception through to a tea lounge, winter garden area, contemporary restaurant and feature pub.

The new layout was created across the basement and ground-floor levels, weaving the three structures into a single, unified building.

The hotel boasts a range of entertainment spaces across the basement and ground floor and comprises a restaurant, bar, kitchens, conference and banqueting accommodation and a gym. Additional back of house areas include the hotel’s plant room and IT infrastructure.

15

16

Jumeirah Etihad TowersFit for a Sheikh

Developed under the patronage of His Highness Sheikh Suroor bin Mohammed Al Nahyan and located on the shores of the Arabian Gulf in the exclusive Khalidiya area, this iconic beachfront hotel offers the best in luxury living and leisure, boasting 397 guest rooms and suites, 199 serviced residences and a host of hospitality spaces, all with stunning sea views.

ISG Role Placement contractorClient H.H. Sheikh Suroor Bin Mohd Al NahyanLocation Abu Dhabi Architect DBI Design

17

18

Marina Bay SandsThe heart of luxury

The landmark Marina Bay Sands integrated resort is situated in the heart of Singapore’s central business district. With a luxury hotel, state-of-the-art convention and exhibition facilities, theatres, and some of the best shopping and dining in the region, the venue is being heralded as a major destination for world-class hospitality.

ISG Role Fit out of atriumClient Las Vegas Sands Corp.Location Singapore Area 115,000 sq ftDesign Moshe Safdie

19

20

Stretching almost 900 ft, the Atrium links the integrated resort's three hotel towers and provides the main gateway into the casino. The mixed-use space includes retail outlets, restaurants, bar areas and hotel reception facilities. A major feature was the construction of the Lion Garden Bridge which dramatically cuts through the Atrium taking visitors into the heart of the development.

21

22

23

Louis VuittonStunning, complex spaces

ISG completed a nine-month programme delivering management contractor services to Louis Vuitton’s Island Maison store in Singapore, part of the Marina Bay Sands integrated resort. Housed in Crystal Pavilion North, one of two stand-alone glass and steel pavilions overlooking Marina Bay – land covering five levels in total – ISG managed the complete delivery of this 46,000 sq ft complex space.

ISG Role Management contractor Client Louis VuittonLocation SingaporeArea 46,000 sq ftDesign Peter Marino Architect / A+I Asia

24

25

PétrusUnique features within a bespoke environment

The twelve-week project encompassed a highly stylised restaurant refurbishment for Gordon Ramsay Holdings. Unique to the project is the bespoke cylindrical wine store holding 1,500 bottles in a vertical suspension. The construction, made out of glass and steel, serves as a central focal point within the dining space.

ISG Role RefurbishmentClient Gordon Ramsay HoldingsLocation LondonArea 3982 sq ftArchitect Russell Sage Studios

26

Polo Ralph LaurenFitting out old Shanghai

Many of our hotels and hospitality customers integrate retail space within their developments. As a world leader in construction across all sectors including retail, our experienced teams completed the first Ralph Lauren store of its kind, within the famous Peninsula Hotel in Shanghai.

ISG Role Fit OutClient Polo Ralph LaurenLocation ShanghaiArea 4,600 sq ft Design Peter Marino Architect

27

28

29

Salthouse Harbour HotelCreating great space

This four-star luxury waterfront hotel required its facilities to be extended. Our team demolished an adjoining snooker club and constructed a contemporary, concrete-frame extension, providing an additional 27 bedrooms, a new reception and enlarged restaurant and dining area. The new space complements the existing 43 bedroom hotel, which opened in 2003.

ISG Role New-build extensionClient Gough Hotels LimitedLocation Ipswich, UKArea 14,445 sq ftArchitect Barefoot & Gilles

30

The Savoy GrillHistoric features and modern charm

The Savoy Grill was designed to seat approximately 130 diners in modern comfort without losing any of the charm it has long been famous for. A major overhaul was performed to the existing space, whilst retaining the restaurants historical features. Sir Winston Churchill and Marilyn Monroe were both frequent visitors to the Savoy Grill and their favourite chairs remain as part of the décor.

ISG Role RefurbishmentClient Gordon Ramsay HoldingsLocation LondonArea 7,000 sq ftArchitect Russell Sage Studios

31

32

33

Shangri-La Hotel SpaMinimal impact to business operations

This project was completed, with minimal disruption, in a live hotel environment. The schedule of work was agreed with the hotels management and blackout times pre-agreed to ensure that the works were carried out with the utmost discretion. The project was completed on schedule, inclusive of a seven-day, no-work period (due to VIP hotel visits).

ISG Role Fit outClient Shangri-La HotelLocation Kuala Lumpur, MalaysiaArea 9,860 sq ft

34

The b akasakaIntroducing new concepts

This was the first time our customer, Ishin Hotels Group, had operations for the refurbishment of an entire hotel to introduce the Group’s new 'b' brand concept. Areas refurbished included a spa (12 rooms), twin rooms (84) and single rooms (60), plus a lobby, conference room and back offices.

ISG Role RefurbishmentClient Ishin Hotels GroupLocation Tokyo, JapanArea 44,150 sq ftDesign W Design International

35

36

37

The Doyle CollectionFrom chic to boutique

The Marylebone Hotel is one of our largest hotel projects. Our skillful delivery resulted in us being awarded the refurbishment of its sister, The Kensington Hotel. Through a close working partnership between the client, designer, project management team and contractor and ourselves, we successfully delivered an entirely re-branded hotel combining magnificent spaces with sumptuous comfort.

ISG Role Refurbishment, Fit OutClient The Doyle CollectionLocation London, UK

38

Village Hotels & LeisureMultiple venue roll out

ISG has assisted our customer's rebranding process, creating affordable yet premium, design-led hotels and state-of-the-art health and fitness clubs, with buzzing bars and restaurants throughout the UK. All of the works were carried out while the hotels remained fully operational. This involved ongoing and careful co-ordination with the customer to ensure business continuity.

ISG Role Design & Build (framework agreement)Client De Vere GroupLocation Various UK

39

40

Back of house

What you can't see in a hotel is sometimes just as important as what you can see.

Our experience includes projects demanding substantial Mechanical & Electrical (M&E) expertise. With a team of skilled and qualified specialists adept at delivering complex, technology- intensive projects, we are recognised for our ability to mitigate the potential impact of the risks associated with this type of mission-critical development. This includes UPS and AHU units, elevator and escalator installations and all electrical systems-elements on projects upon which our clients have complete dependence, and for which certainty is an absolute requirement.

Meetings/Conferences

Hosting meetings, conferences and private events can be a big part of a hotels operations and are an important revenue stream.

To keep these customers coming back it is important to get the details right - and specific requirements in this area include specialist lighting and air conditioning/heating installations, flexible walls to demarcate space, and having the right skills to apply and install the latest sound proofing technologies and materials.

ISG has delivered numerous event spaces to hotels and hospitality customers - ranging from small meeting rooms and business centres, to grand ballrooms that can seat over 1,000 people.

41

Why ISG?

ISG has a long track record working with successful local and international hotels and hospitality organisations that demand consistency in quality, service and value for money, regardless of where their project is located.

We have a dedicated skillsetour hotels people only work on hotels which means they are experts

We are international which means we can deliver for one brand all over the world

We can deliver the complete packagefrom minor fit out or refurbishment through to a major new build

Proven ability to deliver 'in occupancy' projects

Deep understanding of global hotel brands and their requirements

Dedicated hotels supply chainmeans we trust who we partner with

Great relationshipswith major consultants

Collaborative and team-based approach

Financially strongwe are backed by a strong London Stock Exchange (AIM)-listed company

42

Our hotels and hospitality team is part of a construction services company that operates in 25 countries and employs over 2,500 worldwide. The Group has an annual turnover in excess of £1.3 billion.

Where we work

43

44

ISG plcAldgate House, 33 Aldgate High Street, London, EC3N 1AG

T: +44 (0)20 7247 1717E: email@isgplc.com

(ISG 1197 - 10/2012)

Construction | Fit Out | Management Serviceswww.isgplc.com