Review of Services Presentation

Hospitality Projects

McCollister’s Transportation Group

& Logistics Management

ServicesAttention:

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Logistics Management Services & McCollister’s Transportation Group Inc.

• Over 4 million square feet of equipped warehouse space, plus transportation resources in 45 major markets

• Experience, dependability and reputation since 1945

• Over 1000 employees and 1000 tractor trailers.

• Incorporating the latest in satellite tracking and global positioning technology, McCollister's equips every van so that it can be located quickly.

• Specialized transportation resources available as United’s and Mayflower’s largest agent.

About McCollister’s Transportation Group Inc..

• Nationwide including HI, Canada, Caribbean, and overseas logistics/freight, warehousing and/or installation and project management company.

• Specializing in national & international FF&E and OS&E projects in the hospitality industry.

• As a subsidiary of McCollister’s, using but not dedicated solely to McCollister’s assets, utilizing the best carriers, warehousing providers and installation personnel in each area of operation.

About Logistics Management Services

• Corporate Values • Provide our customers the finest transportation,

warehousing and installation services available to insure complete customer satisfaction.

• Develop and encourage the growth and professionalism of our people by providing the environment, resources, and opportunity to succeed.

• Operate our company as a respectable corporate citizen with a commitment to the safety of our people and of our community.

• Maintain a financially sound and profitable company to insure the future of our company and our people.

• Create a company-wide commitment to quality focusing on continuous improvement in all measurable aspects of our business.

About Logistics Management Services & McCollister’s Transportation

• We provide logistical/freight, warehousing and installation solutions for facility planners, hotel owners, purchasing agents and designers.

• LMS, through its freight forwarding permit or McCollister’s using both the United and Mayflower fleets as freight carrier, can arrange and track freight transportation shipments from manufacturers directly to final destinations or through its national warehouse distribution system of over 1000 warehouses.

What we do…

• LMS and McCollisters offer LTL (less than truck load) services:

• LESS-THAN-TRUCKLOAD SERVICES

• Specializing in the movement of less-than-truckload unpackaged cargo moving within the US and from or to Canada and Mexico, McCollister's LTL Division connects major cities with Express City Service within 7 business days or less. Added advantages include savings in packaging costs, shipment track and trace around the clock, options for inside pick-up / delivery, additional insurance alternatives for infrequent shippers, time definite service and

service guarantees.

What we do…

LESS-THAN-TRUCKLOAD SERVICES

• 24 hours pre-call alerts at origin and destination • Shipment track and trace • 48, 51 and 53 foot air-ride vans • Over-size van service available • Padded, blanket-wrap cargo protection • In-van cargo securing systems • Dock-to-dock services • Flexible load and routing schedules • Local storage and merge alternatives • Field pick-ups for product return and warranty services • Lift-gate vans when docks aren’t available • Small trucks when load or delivery sites are inaccessible to

larger vans • Product / serial number verification • Barcode inventory

• TRUCKLOAD SERVICES/OTR or Blanket Wrap

• McCollister's Truckload Services leverage air-ride vans and a labor capability when needed for loading and / or unloading. Team service is available when transit schedules are tight or length of haul and federal safety rules preclude the arrival target with a single driver.

What we do…

TRUCKLOAD SERVICES/OTR or Blanket Wrap

• A wide range of cargo management services are available from fully crated to blanket-wrap; from shipper load and count to driver load

• Brokerage for peak periods • 48, 51 and 53 foot air-ride flat floor equipment • Services into and out of Canada & Mexico• Time definite guaranteed services • Competitive pricing programs

• We have a nationwide including, HI, Canada, Caribbean and overseas network for staging F. F. & E. and operating merchandise for delivery to hospitality projects, including delivery to site with appropriate truck equipment (i.e. air-ride, liftgates or ramps).

• At your option, we can also provide labor for inside

placement and we can provide full service F. F. & E. installations for a stipulated sum.

What we do…

• With a total of over 1,000 providers, LMS provides tracking, receiving report, purchase order verification information and proof of deliveries for facility planners, ensuring that furnishings, fixtures, equipment or expendable supplies and operating merchandise are ready for deployment, virtually anywhere in the world.

What we do…

• LMS’s personnel and network resources will ensure that furniture, fixtures and equipment, as well as operating merchandise are received, staged and delivered on schedule at new projects or for renovations.

• We put you in control through the use of LMS’s web-based project tracking system.

What we do…

What we handle:• We can transport or warehouse virtually

any merchandise that it takes to furnish, equip, decorate or operate a hotel, retail or healthcare facility.

• We offer organized staging for operating merchandise, including kitchen smallwares, dishes, glassware and expendables.

• Our project installation services include the uncartoning, placement, assembly and installation of interior furniture, artwork, framed mirrors and certain guestroom operating merchandise (i.e., mini-refrigerators, iron/ironing board caddies, etc.)

• Working at the designer’s direction, we can handle the installation of loose public area furnishings, artwork and artifacts.

• Air-ride and blanket-wrapped service is available for local deliveries or for transportation from your vendors.

What we handle:

FFE Process from Time of Award…

•Prepare Project Timing Plan w/Key Milestone Dates•Secure Signed SOW & PO•Conduct On-Site Kick-off Meeting•Validate with Client Vendor Ship Dates•Determine Material Warehouse delivery dates•Finalize Install Start Date•Establish Completion Date / Punch Schedule

•PO Item Entry from Customer’s Furniture Schedule –•All Project Material PO’s Uploaded into Tracking System•Establish Quantities that will be Ordered

•Design & Execute Transportation Plan – •Direct to Site •To Warehouse Consol Center•Coordination and Communication Daily with Vendors regarding Shipment Activity

FFE Process from Time of Award…

• Prepare Project Installation Matrix – (This drives our installation

schedule)

• By floor

• By room

• By item

• Produce Daily Delivery Schedule from Warehouse

• Developed by On-Site PM

• Administrative work handled by internal PM staff in Detroit

• In-Transit Status of Product from Whse to Site reflected in the

tracking system online

• Inventory Control Process

• Daily Warehouse Receipt Confirmation

• On-Site Verification of Product

• Claims Management as necessary

FFE Process from Time of Award…

• Quality Control • Capture all POD’s to Warehouse and to Site

• Change Order Management – Critical when managing out of scope activities /

delays

1) Change in Project Scope

2) One Time Events (no-reoccurring)

• FFE Placement and Installation according to Set-Plans• Bring exceptions to surface immediately for prompt resolution

• Daily Communication and feedback with Customer is critical to our success

• Manage Labor to Plan closely

• Flexibility and Adaptability on-site working behind other Trades

• Project Punch at Completion• Physical walk through by floor, by room, by item with Customer Rep

• Secure sign off from Customer for all areas

FFE Process from Time of Award…

• Project Close-Out

• Close out Warehouse Inventory/Attic stock

with Customer ‘s direction

• Vendor Evaluation Forms Completed by PM’s

• Customer Surveys sent out for Project

Performance Feedback

• Maintain Sales Interaction for Upcoming

Project Opportunities

LMS’s Project Management Team

• Dedicated Project Management Team.• Works with client to design a program with

schedule milestones and success measurements.

• Total Project Responsibility.• Coordination of activities between you and

our national service network.• Day to day communication and reporting.• Delivery & post-installation follow up and Q.C.• Overall project success.

Project Management Team

Our Tracking System…

• On-line, updated daily, Order Management System.

• Modular, Window Based, Point and Click Application

• Browser-Based

Tracking System…

Security

• Multi-level SecurityUserAdministrationModuleProjectObject

• Individual User ID and password

• User Id: Password: Login Forgot Password?

• Tracking System can manage line item detail for orders. P.O. numbers Bar

code/Asset Tag

Estimated Value

Purchase Order Numbers

• Customized Based on

your requirements

What you need to see

Available on-line for on demand access

Reports

• LMS’s technology and project management, plus McCollister's Transportation Services strength and physical resources give clients the information and control needed for effective project management and efficient project openings.

Logistics Management Services

• We provide a seamless logistical solution to place our customers’ furnishings, fixtures, equipment and operating merchandise into service and generating revenue and profit at the earliest possible scheduled time and place.

Logistics Management Services

Logistics Management Services &

Recent LMS Projects

• Hilton Waikikian Tower -330 1 & 2 BR Condos• Hilton Waikoloa Resort -100 1 & 2 BR Condos• Mt Airy Resort and Casino – 188 GR and Casino

PA• Stowe Mt Resort – 342 1,2,3,4, BR Condos• Jumers Hotel and Casino-220 GR and Casino PA• Walt Disney Hilton – 810 GR and PA• Cibola Resort – 128 1 & 2 Condo • Monte Lucia – 292 GR and Condos