Hospital Business Plan

*Must meet the needs of the patient it is going to serve adequately.

*It must be in a size and proportions which the owners or promoters will be able to build and operate.

Sound Architectural Plan

Economic Viability

Effective Community Orientation

Quality Patient Care

• Protection from unwanted and unnecessary disturbances in order to help speedy recovery

• Separation of dissimilar activities

• Control the nurses station should be positioned strategically to enable proper monitoring of visitors entering and leaving the ward, infants and children should be protected from theft and infection etc.

• Circulation all the departments of a hospital must be properly integrated.

• Separate all departments, yet keep them all together; separate types of traffic, yet save steps for everybody; that is all there is to hospital planning.

*Needs of the Community

Ease of accessibility

Range of services offered

Availability of specialists

Availability of technology

*Study of Existing Hospital(if any)

*Requirements of Staff and Services

*Private

*Partnership

*Public Charitable Trust

*Cooperative Society

• Primary • Secondary • Tertiary

Bed: Population = A X S X 100 365 X PO

A= number of inpatient admissions/1000 population/year

S= average length of stay

PO= percentage occupancy

Funds required for Rental, furnishing and equipping the hospital.

Operating funds- salaries, loans and interest, other maintenance expenses.

Arranging financial assistance-patient fees, bed charges, and other modes of revenue generation process.

Built in Equipment These include counters and cabinets in laboratory, Pharmacy and other parts of the hospital, elevators, incinerators, coolers, fixed sterilizing equipment etc.These are usually included in the construction contract and the planning of these equipments is the architect's responsibility.

Depreciable Equipment This includes equipment that has a life of five years or more and is not purchased through construction contracts. These are large pieces of furniture which have a relatively fixed location and are capable of being moved e.g., diagnostic and therapeutic equipment, laboratory instruments, office furniture etc.

Non Depreciable Equipment These are small items with a low unit cost and life span of less than five years. These are generally under the control of the store room and are bought through other than construction contracts. They include kitchen utencils,surgical instruments,linen,waste baskets etc.

Admission Human resource

Administration Stores

General engineering Purchasing

Laundry Maintenance

Clinical services Waste disposal plant

Pharmacy Fire and safety

Nursing services Disaster plan

House keeping information

Records Dietary services

Public relations Clinical engineering

Employee facilities Sanitation

In Patient Department

Patient Room- These may be private/semi private rooms or multi-bed general wards. They should be designed to be safe and aesthetically pleasing so as to assist in quick recovery of patient. They must contain space for equipments, staffs and various need of the patient.

Nurses Control Station- should be located and designed in such a way that the nurses can observe the patient room.

The Work Area- related to handling materials necessary for patient care, maintaining communication and records etc.

*Economical

*High quality patient care

*Comfort to the patient

*Efficient operation of the unit

*Meeting the needs of the visitors

*Examination and treatment room with wash basin etc.*Cupboard for clean linen.*Basket for soiled linen with sink, waste receptacles.*Equipment storage room for walkers, IV stands etc* Space for storing stretchers and wheel chairs*Lockers for staff personal belongings* Staff toilet* Small laboratory

Preferably on the ground level with a separate entrance and adequate parking facilities.

It should be close to admitting area , MRD, emergency, radiology ,lab services and pharmacy.

Attention should be paid to circulation, which results in the smooth flow of various traffic lines Traversing the department.

Properly signed

*Should be located on the ground floor with easy access for patients and ambulances

*Separate entrance for the department

*Well marked with proper lighting and signs should be easily visible and accessible from the street.

*Should be close to the admitting department, medical records and cashier’s booth, radiology department, lab services, blood bank, elevators and wards.

Should preferably be located on the ground floor with convenient access from the operation theatre suit and emergency department and easy accessibility for wards.

It consists patient area, staff area, support area.

Four basic requirements-

Direct observation of the patient by nursing and medical staff

Surveillance of physiological monitoringProvision and efficient use of routine and emergency

diagnostic procedures and interventions.Recording and maintenance of patient information.

*Monitoring Equipment

*Cardiovascular Therapy

*Respiratory Therapy

*Dialysis Equipment

*Radiological Equipment

*Laboratory Equipment

*Others

*The obstetrical unit should ideally be located close to the labor and delivery room as also to the nursery to avoid the exposing the bodies to infection.

*A room for patient education and group discussions is essential with cheerful decoration is desirable.

An area of 30sq.ft/ infant with a space of at least three feet around is recommended

All partition should be made of clear glass to permit observation.

Furnishing in the full term nursery include a bed side cabinet, incubator, utility table, wash basin, waste receptacles, outlets for oxygen and suction, facilities for examination etc.

* Equal space should be provided for beds.

* If patients are allowed to stay with the parents, provision must be made for toilets, sleeping and storage of personal belongings

* Separate provision for examination and treatment of infants.

* Each pediatric unit have isolation room with other necessities like washing facilities and sterile gowns and masks.

* Single room for critically ill and uncontrollable patients

* Recreation or play room

* Storage space for toys, linen, recreational materials

*Walls between patient room and the corridor should have glass panels for viewing

* Lighting decoration and equipment must create a cheerful atmosphere.

Consultation area containing staff offices for individual and family care sessions.

Conference therapy area for group therapy session.

Inpatient area for hospitalizing patients Activities area for occupational

recreational therapy. The number of beds should be between

20-24 I order to permit proper observation and treatment and private rooms are preferred.

One room for the management of violent patients are desirable.

There should be no object which can be used to hurt one self.

Should be easily accessible to the OPD, casualty and the inpatient wards.

Preferably be sited on the ground floor.Adequate reception and registration areaConvenient patient flow with minimization

of criss cross traffic.Adequate waiting areaSeparate entrance for accident and

emergency cases in busy hospitalProvision of room for technical functioningFlexibility, expandability and upgradability

need to be kept in mind while sitting the department.

Out patient should have ready access to the hospital pharmacy to collect prescription.

Staff of wards and department can access it without having to travel a long distance thorough other crowded areas.

Collection of indents and dispensing of prescription for inpatients can be carried out in a central dispensing area which is accessible to hospital staff when they come to consult the pharmacist or to obtain stocks for ward use.

Suppliers have an access to it from out side Space required for-

Dispensing counterCash counterDrugs storage including dressingsCool and cold storageAdministrative officeCirculation spaceSpace for compounding and bulk preparation

Hospital Store It should be located centrally to the hospitalApproachable by supply vehicles and should have separate service entranceRisk of fire and explosion in a medical supplies storehouse, storage of acids, inflammable materials and oxygen and other gas cylinders will require special attention

CSSD CSSD mostly serves the operation theatre, emergency, casualty department, wards, maternity suit and should be so cited as to be central to all this

Hospital Dietary Service Should be located taking into consideration the prevailing wind direction so that smoke and kitchen odours are not constantly wafted to patient care areaShould be sited at ground level and connected to store with lift

Hospital Work Shop / BME department A large quantum of various types of mechanical and electrical equipment is installed in a hospital and requires repair and preventive maintenance.

Laundry Used linen from wards, operation theatres and delivery suites maybe infected, and therefore needs careful handling at an area remote from all other clinical and supportive services areasSpace for washing, storing, drying shades and ironing rooms have to be catered for at an appropriate area with plentiful supply of water

MRD Should be located immediate to the admission and registration area.Enough space for keeping/storing of patient filesAdequate safety .

Area Sq .ft / bed

Nursing unit 250-280

Nursery 12-18

Delivery suite 15-20

Operation theatre 30-50

Physical medicine 12-18

Radiology 25-35

Laboratory 25-35

Pharmacy 4-6

CSSD 8-25

Dietary 25-35

Medical record 8-15

Area Sq .ft / bed

House keeping 4-5

Laundry 12-18

Mechanical installation 50-75

Maintenance work shop 4-6

Stores 25-35

Public areas 8-10

Staff facilities 10-15

Administration 40-50

Total 567-751

Circulation 115-751

Total net area 682-891

* The most common method of estimating hospital construction costs has been the “ per bed” method, i.e., if the total cost of a 100 bedded hospital has been Dhs-1500000 to Dhs 2000000

* Break up of project cost-

Acquisition of Building rental plan

Site survey, investigation

Buying equipment

Supervision and inspection

Equipping the hospital-diagnostic and therapeutic equipment

Movable equipment, furniture etc.

*The necessity to bring facilities into use as quickly as possible for operational reasons.

*The necessity to split a major project into a smaller units as a contractual consideration

*The necessity of having certain departments ready before others.

*Limitation on availability of capital funds

Formation of commissioning teamHospital consultantHospital administratorChief of clinical servicesSenior nursesSupplies officerOthers

Activities-Bring the hospital building, plant and equipment to a state of the

operational readinessDevelopment operational systemTesting of equipmentsCoordinate training of staffEnsure good communication

Stage AFunctional content:Outline brief:

Project teamAssessment of functional contentSubmission of owners( Govt,private organization etc.)for approvalSite appraisal, gross floor areasBuilding space. Draft master planEstimation of cost and phasingAppraisal of work by owners

Stage BOperational policies:Developmental plan:

Operational policiesDepartmental and inter related activitiesDepartmental and hospital policiesDevelopment control planBudget costContinuous informal discussion with owners

Stage CSchedules of accommodation, sketches,Final cost estimate:

Schedules of accommodationSketch drawingEquipment schedules component estimatesCost revenue and staffing estimatesFinal cost approval

Stage DDetail design working drawings, tender action:

Working drawingsEngineering detailsBills of quantitiesCalling tenders

Stage EContract and construction: Assessments of tenders

Award of contractConstructionEngineering commissioning

Stage FCommissioning: Staff assembly and training

Equipment and supplies assemblyTesting of installation

*Technology requirement must be met

*Clinical needs must be considered

*Safety is a major factor (DHA RULES)

*Standards and Guidelines are essential

*Importance of the role of Hospital Staff in construction and design.

THANK YOU

Tom Jose