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Hortonworks SmartSense™

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Hortonworks SmartSense

SmartSense is a unique support service that proactively monitors machine data from Hadoop clusters, identifies potential issues, and recommends specific solutions and actions.

SmartSense enhances the value of customers’ existing HDP Support Subscription by enabling:

•  Faster Support Case Resolution

•  Proactive Cluster Configuration

•  Long-Range Cluster Optimization

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SmartSense is integrated with Ambari as a Service

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An Ambari View is included in the SmartSense Ambari integration

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How to Get Started?

SmartSense ID: Your SmartSense ID Account Name: Your Company Name

1. Download

SmartSense Bundle

SmartSense ID: Your SmartSense ID Account Name: Your Company Name

2. Install, Capture, Upload

Analytics Server

Support Portal

SmartSense ID: Your SmartSense ID Account Name: Your Company Name

3. Review & Resolve

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SmartSense 1.2

•  Available with Ambari 2.2.0 – just released! SmartSense 1.2.0 Significant improvements were also delivered to further enhance the value of our support subscription, such as: SmartSense Inside - With Ambari 2.2.0, SmartSense 1.2.0 is included as part of the default set of services, and can be easily installed when provisioning new clusters, or added as a service post-upgrade. This eliminates a number of manual steps customers previously needed to perform to “activate” SmartSense. Automatic Upload - The new SmartSense Gateway provides for automatic bundle upload and scheduled collection even in environments with restricted outbound internet access. Over 200 rules! - More than double the number of Configuration Rules providing deeper and more tailored recommendations across HDP versions.

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Customer feedback

“Hadoop configuration is something that we’ve struggled with quite a bit, and having SmartSense

take the guess work out of our configuration validation and given us a single source of truth has

been immensely valuable.”

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Resources

•  WhitePaper: http://hortonworks.com/info/hortonworks-smartsense/

•  End-To-End Installation Video: https://youtu.be/IKulo9c8PjE

•  Data Capture/Recommendation Only Video: https://youtu.be/QgcY_Y2mDLw

•  Webinar: http://hortonworks.com/webinar/hortonworks-smartsense-next-generation-of-

enterprise-support/

•  HCC Forum: https://community.hortonworks.com/answers/index.html