History and future of Human Computer Interaction (HCI) and Interaction Design

of 84 /84
the eld of HCI: some bits and pieces of its history aga szóstek(at)gmail.com

description

This is the first presentation given for the master course at HITLab, Canterbury University, Christchurch, New Zealand. It shows the snippets of the history of the field of human computer interaction that led to its increasing popularity at the present.

Transcript of History and future of Human Computer Interaction (HCI) and Interaction Design

Page 1: History and future of Human Computer Interaction (HCI) and Interaction Design

the field of HCI: some bits and pieces of its history aga szóstek(at)gmail.com

Page 2: History and future of Human Computer Interaction (HCI) and Interaction Design

what is HCI?

Page 3: History and future of Human Computer Interaction (HCI) and Interaction Design

engineering, computer science

psychology, sociology,

ethnography

design

HCI

Page 4: History and future of Human Computer Interaction (HCI) and Interaction Design

what is interaction design?

Page 5: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 6: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 7: History and future of Human Computer Interaction (HCI) and Interaction Design

-  Human Computer Interaction -  User Centred Design -  User Experience -  Experience Design -  Service Design -  Design Thinking

Page 8: History and future of Human Computer Interaction (HCI) and Interaction Design

-  Human Computer Interaction -  User Centred Design -  User Experience -  Experience Design -  Service Design -  Design Thinking

Page 9: History and future of Human Computer Interaction (HCI) and Interaction Design

„Interaction design”: Preece, Sharp, Rogers

Page 10: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 11: History and future of Human Computer Interaction (HCI) and Interaction Design

-  Human Computer Interaction -  User Centred Design -  User Experience -  Experience Design -  Service Design -  Design Thinking

Page 12: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 13: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 14: History and future of Human Computer Interaction (HCI) and Interaction Design

-  Human Computer Interaction -  User Centred Design -  User Experience -  Experience Design -  Service Design -  Design Thinking

Page 15: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 16: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 17: History and future of Human Computer Interaction (HCI) and Interaction Design

a short history of the HCI

Page 18: History and future of Human Computer Interaction (HCI) and Interaction Design

before it all happened

Page 19: History and future of Human Computer Interaction (HCI) and Interaction Design

basic calculating devices first appeared in antiquity

Page 20: History and future of Human Computer Interaction (HCI) and Interaction Design

the first mechanical calculating aid was invented in the 17th century

Page 21: History and future of Human Computer Interaction (HCI) and Interaction Design

the word: computer was first recorded to be used in1613 by R. B. Gent in Yong Mans Gleanings “I haue read the truest computer of Times, and the best Arithmetician that euer breathed, and he reduceth thy dayes into a short number.”

(source: Oxford Dictionary)

Page 22: History and future of Human Computer Interaction (HCI) and Interaction Design

the word first was applied to human computers: people who performed calculations often as employment

Page 23: History and future of Human Computer Interaction (HCI) and Interaction Design

Konrad Zuse (1910-1995) -  1936: construction of an automatic

machine (Z1) with a binary mechanical memory, a mechanical calculation unit and a programming unit

-  1939: construction of a Z2 version with a still mechanical memory but with a relay-operated electromechanical calculating unit

-  1941: an electromechanical computer (Z3) submitted in to an audience of engineers and scientists

-  1944: construction of Z4 with a mechanical memory

-  up to 1951 this machine remained the only working computer in Europe

Page 24: History and future of Human Computer Interaction (HCI) and Interaction Design

ENIAC (1943) - the first electronic numerical integrator and computer in the US

Page 25: History and future of Human Computer Interaction (HCI) and Interaction Design

mainframe computers

Page 26: History and future of Human Computer Interaction (HCI) and Interaction Design

the dawn

Page 27: History and future of Human Computer Interaction (HCI) and Interaction Design

memex design sketch (1945)

Page 28: History and future of Human Computer Interaction (HCI) and Interaction Design

DEC PDP-1 (1959)

Page 29: History and future of Human Computer Interaction (HCI) and Interaction Design

SketchPad by Ivan Sutherland at MIT (1963)

Page 30: History and future of Human Computer Interaction (HCI) and Interaction Design

first mouse by Douglas C. Engelbard at Stanford (1964)

Page 31: History and future of Human Computer Interaction (HCI) and Interaction Design

NLS demo (1968)

Page 32: History and future of Human Computer Interaction (HCI) and Interaction Design

first HCI wave (1980s)

Page 33: History and future of Human Computer Interaction (HCI) and Interaction Design

-  computer scientists interested in changes in ways people interact with information systems

-  psychologists interested in implications of these changes

Page 34: History and future of Human Computer Interaction (HCI) and Interaction Design

-  rigid guidelines -  focus on the ergonomics and human factors -  anthropometry, mainly quantitative -  interaction between a single person and a computer -  lab studies -  task-oriented experiments -  usability testing and experimental psychology

Page 35: History and future of Human Computer Interaction (HCI) and Interaction Design

Xerox Star (1981)

Page 36: History and future of Human Computer Interaction (HCI) and Interaction Design

1988 Donald Norman’s first book on user centered design

Page 37: History and future of Human Computer Interaction (HCI) and Interaction Design

1995 Jakob Nielsen's 10 general principles for interaction design called "heuristics" as they are broad rules of thumb and not specific usability guidelines

Page 38: History and future of Human Computer Interaction (HCI) and Interaction Design

Some fundamental problems: -  experimental setups capable of explaining

behaviors in constrained situations -  difficult to generalize to new contexts and tools -  ecological considerations -  impossible to analyze group behavior

Page 39: History and future of Human Computer Interaction (HCI) and Interaction Design

second wave (1990s)

Page 40: History and future of Human Computer Interaction (HCI) and Interaction Design

-  “from human factors to human actors” (Bannon, 1986) -  focused on theory on work settings and interaction

within communities of practice -  situated action, distributed cognition and activity theory

as important sources of theoretical reflection -  field studies, more and more qualitative -  context based -  rigid guidelines, formal methods, and systematic testing

exchanged for proactive methods such as participatory design workshops, prototyping and contextual inquiries

Page 41: History and future of Human Computer Interaction (HCI) and Interaction Design

Kitchen stories style of research

Page 42: History and future of Human Computer Interaction (HCI) and Interaction Design

World Wide Web (1990)

Page 43: History and future of Human Computer Interaction (HCI) and Interaction Design

Ubiquitous Computing, Mark Weiser (1991)

Page 44: History and future of Human Computer Interaction (HCI) and Interaction Design

basic structure of human activity by Engestrom (1987)

Page 45: History and future of Human Computer Interaction (HCI) and Interaction Design

the notion of boundary objects

Page 46: History and future of Human Computer Interaction (HCI) and Interaction Design

Some more fundamental problems: -  context undefined -  users as designers -  pragmatism versus emotions -  role of the design process

Page 47: History and future of Human Computer Interaction (HCI) and Interaction Design

third wave (2000s)

Page 48: History and future of Human Computer Interaction (HCI) and Interaction Design

-  expanding the reach to homes and larger environments

-  wide technology application -  working on emotions and experiences -  users as active participants and not passive subjects -  importance of cultural differences -  following a solid design process -  non-rational thinking supported (intuition, talent, etc.) -  design as a way to innovate -  phenomenology

Page 49: History and future of Human Computer Interaction (HCI) and Interaction Design

2005 Donald Norman’s book „Emotional design”

Page 50: History and future of Human Computer Interaction (HCI) and Interaction Design

iPhone

Page 51: History and future of Human Computer Interaction (HCI) and Interaction Design

UX over time

Page 52: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 53: History and future of Human Computer Interaction (HCI) and Interaction Design

pleasurable troublemakers

Page 54: History and future of Human Computer Interaction (HCI) and Interaction Design

in retrospect…

Page 55: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 56: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 57: History and future of Human Computer Interaction (HCI) and Interaction Design

this is one view on it…

Page 58: History and future of Human Computer Interaction (HCI) and Interaction Design

…how about a different one?

Page 59: History and future of Human Computer Interaction (HCI) and Interaction Design

Altair 880 (1975): focus on making technology work while bringing more functionality

Page 60: History and future of Human Computer Interaction (HCI) and Interaction Design

iPhone (2007): making technology not only work

but work beautifully and flow

Page 61: History and future of Human Computer Interaction (HCI) and Interaction Design

IBM Simon (1993): first smartphone

Page 62: History and future of Human Computer Interaction (HCI) and Interaction Design

the third milestone?

Page 63: History and future of Human Computer Interaction (HCI) and Interaction Design

technology working together as an ecosystem

Page 64: History and future of Human Computer Interaction (HCI) and Interaction Design

the end of focusing on individual devices

Page 65: History and future of Human Computer Interaction (HCI) and Interaction Design

integrating technology in a seamless manner

Page 66: History and future of Human Computer Interaction (HCI) and Interaction Design

changing interaction

Page 67: History and future of Human Computer Interaction (HCI) and Interaction Design

wearable senses

Page 68: History and future of Human Computer Interaction (HCI) and Interaction Design

adaptable environments

Page 69: History and future of Human Computer Interaction (HCI) and Interaction Design

robotics

Page 70: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 71: History and future of Human Computer Interaction (HCI) and Interaction Design

we aready have examples of it…

Page 72: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 73: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 74: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 75: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 76: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 77: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 78: History and future of Human Computer Interaction (HCI) and Interaction Design

role of interaction designer

Page 79: History and future of Human Computer Interaction (HCI) and Interaction Design

research

design

Page 80: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 81: History and future of Human Computer Interaction (HCI) and Interaction Design

user researcher

Page 82: History and future of Human Computer Interaction (HCI) and Interaction Design

interaction designer

Page 83: History and future of Human Computer Interaction (HCI) and Interaction Design
Page 84: History and future of Human Computer Interaction (HCI) and Interaction Design

references Sharp, Helen. Interaction design. John Wiley & Sons, 2003. Koskinen, Ilpo, et al. Design research through practice: From the lab, field, and showroom. Elsevier, 2011. Norman, Donald A. The design of everyday things. Basic books, 2002. Norman, Donald A. Emotional design: Why we love (or hate) everyday things. Basic books, 2004. Buxton, Bill. "The long nose of innovation." Insight 11 (2008): 27. Bødker, Susanne. "When second wave HCI meets third wave challenges." Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles. ACM, 2006. www.ideo.com www.beyond.com