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    THE PROJECT

    MANAGEMENT CONTEXTAND PROCESSES

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    MANAGEMENT

    A systems approach emerged in the 1950s to describe amore analytical approach to management and problemsolving

    Three parts include: Systems phi losophy: View things as systems, interacting

    components working within an environment to fulfill somepurpose

    Systems analysis: problem-solving approach

    Systems management: Address business, technological,and organizational issues before making changes to systems

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    THREE SPHERE MODEL FOR SYSTEMS

    MANAGEMENT

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    PROJECT PHASES AND THE PROJECT LIFE

    CYCLE

    A project life cycle is a collection of project phases

    Project phases vary by project or industry, but some

    general phases include

    concept

    development

    implementation

    support

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    PHASES OF THE PROJECT LIFE CYCLE

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    PRODUCT LIFE CYCLES

    Products also have life cycles

    The Systems Development L i fe Cycle(SDLC) is a

    framework for describing the phases involved in

    developing and maintaining information systems

    Typical SDLC phases include planning, analysis, design,

    implementation, and support

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    SAMPLE SDLC MODELS

    Waterfal l model: has well-defined, linear stages ofsystems development and support

    Spiral model: shows that software is developed

    using an iterative or spiral approach rather than a

    linear approach Incremental release model: provides for

    progressive development of operational software

    RAD model: used to produce systems quickly

    without sacrificing quality Proto typ ing model: used for developing prototypes

    to clarify user requirements7

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    SPIRAL MODEL OF SOFTWARE

    DEVELOPMENT (BOEHM, 1988)

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    DISTINGUISHING PROJECT LIFE CYCLES

    AND PRODUCT LIFE CYCLES

    The project life cycle applies to all projects, regardless ofthe products being produced

    Product life cycle models vary considerably based on the

    nature of the product

    Most large IT products are developed as a series ofprojects

    Project management is done in all of the product life

    cycle phases

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    WHY HAVE PROJECT PHASES AND

    MANAGEMENT REVIEWS?

    A project should successfully pass through each of theproject phases in order to continue on to the next

    Management reviews(also called phase exitsor ki l l

    po in ts) should occur after each phase to evaluate the

    projects progress, likely success, and continuedcompatibility with organizational goals

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    UNDERSTANDING ORGANIZATIONS

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    Structural frame:

    Focuses on roles and

    responsibilities,

    coordination and control.

    Organization charts help

    define this frame.

    Human resources frame:

    Focuses on providing

    harmony between needs of

    the organization and needs

    of people.

    Political frame:

    Assumes organizations

    are coalitions composed

    of varied individuals and

    interest groups. Conflict

    and power are key issues.

    Symbolic frame: Focuses

    on symbols and meanings

    related to events. Culture

    is important.

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    MANY ORGANIZATIONS FOCUS ON THE

    STRUCTURAL FRAME

    Most people understand what organizational charts are

    Many new managers try to change organizational

    structure when other changes are needed

    3 basic organization structures

    functional

    project

    matrix

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    FUNCTIONAL PROJECT AND

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    FUNCTIONAL, PROJECT, ANDMATRIX ORGANIZATIONAL

    STRUCTURES

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    ORGANIZATIONAL STRUCTURE

    INFLUENCES ON PROJECTS

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    Matrix OrganizationType

    ProjectCharacteristics

    Functional WeakMatrix BalancedMatrix

    StrongMatrix Projectized

    Project Manager's

    Authority

    Littleor

    None

    Limited Lowto

    Moderate

    Moderate

    ToHigh

    Highto

    Almost Total

    Percent of Performing

    Organization's

    Personnel AssignedFull-

    timetoProject Work

    Virtually

    None

    0-25% 15-60% 50-95% 85-100%

    Project Manager'sRole Part-time Part-time Full-time Full-time Full-time

    CommonTitlefor

    Project Manager'sRole

    Project

    Coordinator/

    Project Leader

    Project

    Coordinator/

    Project Leader

    Project

    Manager/

    Project Officer

    Project

    Manager/

    ProgramManager

    Project

    Manager/

    ProgramManager

    Project Management

    AdministrativeStaff Part-time Part-time Part-time Full-time Full-time

    The organizational structure influences the project managers

    authority, but remember to address the human resources,

    political,and symbolic frames, too.

    PMBOK Guide, 2000, p. 19

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    WHAT HELPS PROJECTS SUCCEED?

    According to the Standish Groups report CHAOS

    2001: A Recipe for Success, the following items help ITprojects succeed, in order of importance:

    Executive support

    User involvement

    Experience project manager

    Clear business objectives

    Minimized scope

    Standard software infrastructure

    Firm basic requirements

    Formal methodology

    Reliable estimates15

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    NEED FOR TOP MANAGEMENT

    COMMITMENT

    Several studies cite top management commitment as oneof the key factors associated with project success

    Top management can help project managers secure

    adequate resources, get approval for unique project

    needs in a timely manner, receive cooperation frompeople throughout the organization, and learn how to be

    better leaders

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    NEED FOR ORGANIZATIONAL

    COMMITMENT TO INFORMATION

    TECHNOLOGY (IT)

    If the organization has a negative attitude toward IT,

    it will be difficult for an IT project to succeed

    Having a Chief Information Officer (CIO) at a high

    level in the organization helps IT projects

    Assigning non-IT people to IT projects also

    encourage more commitment

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    NEED FOR ORGANIZATIONAL

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    NEED FOR ORGANIZATIONALSTANDARDS

    Standards and guidelines help project managers be more

    effective

    Senior management can encourage

    the use of standard forms and software for project

    management

    the development and use of guidelines for writing project plansor providing status information

    the creation of a project management office or center of

    excellence

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