HiPath 3000 V7 Presentation

Copyright © Siemens Enterprise Communications 2007. All rights reserved.Copyright © Siemens Enterprise Communications GmbH & Co KG 2007. All rights reserved.

HiPath 3000 V7

Move to the next Generation Open Communications

May 07Copyright © 2007. All rights reserved.

Siemens Enterprise Communications

Agenda

Communication for the open minded

Introduction and Highlights

Solutions and Scenarios

System Overview and Applications

Devices

What makes us different



Powerful growth of DSL – especially in the business segment

Increasing data rates / decreasing costs

Alternative access technologies

Alternative Carriers pushing VoIP

Fight for market share / Unbundling of subscriber access

Focus on customer retention

Easy to use, scalable solutions

Market TrendsThe changing worlds of business and communication

Business Trends Trends in Communication

SIP……

SOA…..

Hosted, managed

Rapid pace of technology change

Growth in IT ‘Consumerisation’

Emergence of Next Generation Network services

Using communications to improve efficiency and productivity

Using communications to enhance organisational resilience and survivability



Integrated IP communication solutions Support of SIP provider and subscriber

technology Fixed Mobile Convenience Rich user experience

This means…

HiPath 3000

Reduced Total Cost of Ownership (TCO) Standards based communication which

allows vendor choice - reduced

communication costs Improved mobility & contact ability Reduced service and maintenance costs

The value to your organization is

Our proof points

Support of open interfaces (SIP, CSTA) Ongoing solution development (new

product released) Integration and support of large

applications and solutions

“Siemens now includes certain features which used to be add-ons, as standard, such as voice messaging, call recording, integration with Microsoft Outlook, auto attendant and call centre features. This all helps save money in the long run”2007



HiPath 3000Customer references

Hermes Datacomms provides communications for oil and gas industry

Reliable, secure and easy-to-use solution for remote locations under extreme conditions

“Siemens technology is very reliable, which we depend on, given thata lot of our equipment and engineers are based in very harsh conditions.”

Gary Steer, technical director at Hermes Datacommunications International

Increased customer service, higher customer satisfaction and productivity gains for employees through HiPath 3000, HiPath ProCenter, HiPath Xpressions and HiPath Cordless at the local power and water company in Wetzlar, Germany

„Durch den gezielten Einsatz intelligenter Kommunikationstechnikist es uns gelungen, die Produktivitätunserer Mitarbeiter zu steigern und zugleich die Kundenzufriedenheit zu erhöhen.“Achim KlingelhöferHead IT-Management enwag Energie- und Wassergesellschaft mbH Wetzlar

Complete Managed Services solution for seven sites

Solution based on HiPath 3000, HiPath 5000 RSM, HiPath Xpressions, DECT, Mobile Connect Server

“Siemens won us over not just on the technical front but was also able to document the cost effectiveness of this solution by setting out the‘Total Cost of Ownership’ (TCO)”

Lothar Bentkowski,IT Manager Brückner Grundbau GmbH



HiPath 3000Feature Highlights

Fixed Mobile Convenience

Flexible Choice between TDM and IP Phones

Flexible Choice between DECT and Wireless LAN Phones

Comprehensive HiPath ComScendo Feature Set

Networking via TDM or IP connections, providing a scalable communication platform for rapidly growing enterprises

Branch office solutions with HiPath 3000/4000/5000

Secure Communication with VPN/IPSec

SIP Support for Internet Telephony Service Providers and SIP Phones

HiPath 3000



HiPath 3000 V7New Features


Client User Interface for Black Berry Voice User Interface based on Xpressions Compact

Support for new phones OpenStage 20 T OpenStage 40 T

Enhanced Applications Xpression Compact V3 – new version optiClient Attendant V8 – new version Network wide presence status via enhanced BLF Multi Site Contact Center support for

HiPath ProCenter CTI Client XPhone Entry included in base package VPN license included in base package

CLIP for analog trunks

HiPath 3000

New

New

New

New



HiPath 3000Customer Benefits

HiPath 3000 provides feature rich TDM and IP Telephony Cost Reduction and New Services

with Internet Telephony Increased Productivity and

Accessibility through Mobility Features

Secure and Cost effective networking capabilities

Cost Reduction and simplified Administration through centralized Applications

Investment Protection through smooth migration into IP telephony



Platforms for Small and Midsize EnterprisesPortfolio Overview

A well-orchestrated portfolio of platforms tailored to the needs of small and midsized customers

IP System30 IP PhonesIntegrated Router, VPN and Firewall

SIP, ISDN TrunksLinux

Converged System

96 IP Phones24 TDM Phones

Converged System

192 IP Phones72 TDM Phones

Converged System

500 IP Phones384 TDM Phones64 Systems in one network

IP Soft Switch1000 IP PhonesMS Windows

HiPath 3300 HiPath 3500 HiPath 3800 HiPath 5000HiPath 2030



Agenda




Devices





InternetTelephony

MobilityBusiness

Applications

Home OfficeTeleworkingBranch

Office



HiPath 3000Stand-alone Scenario

Unified Messaging, CTIContact Center

PSTN

TDM Devices

optiPoint 500 Analog Phones Fax

DECT

DECT Base Station

Gigaset S2

HiPath 3800,Voice Mail

OpenStage

IP Phones

optiPoint 410 / optiPoint 420

optiClient 130 optiPoint 150 S

Internet

Wireless LAN Access

WLAN Access Point WL2 Professional

optiClient 130

IP Access

AP 1120 SIP

Analog Phones Fax



Solutions for Mobile Employees

Enterprises needs to provide remote access to voice and data infrastructure New workplace models –

some or all employees are mobileor working at home (teleworkers).

Integration of remote and mobile work staff with secure access to the enterprise IT infrastructure

Central voice and data services such as voice mail and file servers available for external users

Increased availability, responsiveness and efficiency of team members



Campus MobilityImproved Productivity and Accessibility on Campus

HiPath mobility solutions support employees to be productive and accessible while away from the desk Quicker responses by being connected anywhere on the Campus through

DECT or wireless LAN solutions More efficient use of office space and equipment through Desk Sharing Cost reduction for Telecommunication Services through simple move, add

and changes of IP Phones

optiPointoptiPoint optiClient

WLAN Access Point

WL 2 Professional

DECT Base StationGigaset S2



Mobile Teleworking SolutionIncreased Productivity and Accessibility

HiPath Teleworking Solution enables mobile employees to remain connected to the enterprise while on the road One business number, always accessible for customers and colleagues Reduced Costs for usage of mobile phones Improved Productivity through secure remote access to central Services

(Business Applications, E-Mail,…) HiPath 3000 VPN license included

On the Road

optiClient 130

Headquarters

TDM or IP PhonesHiPath 3800

DECT or WLAN Phone

Applikation Server

InternetVPN-Tunnel

PSTN



Fixed Mobile Convenience Mobile Entry based on DISA functionality

One Number Service

Twinning (Parallel call Internal extension + GSM subscriber)

Busy indication for GSM subscriber

Fast identification (login via CLI)

Call handover GSM phone to internal extension

Activation of features in idle state (internal call, call diversion, DND,…)

Mobile Client for Blackberry*HiPath 3500

PSTN GSM

Black Berry 8700

*planned for Nokia mobile phones

New



Fixed Mobile Convenience Mobile Pro based on Xpressions Compact V3

Voice guided user interface (audible confirmation of command input )

One Number Service Twinning (call forward to GSM

phone) Fast identification (login via CLI) –

optional additional password identification

Single Voicemail incl. MWI Activation of features in idle state

(internal call, call diversion, DND, call back, selection of alternative call targets…)

Activation of features during a call (Hold, Toggle, Conference, Transfer)

HiPath 3500 /Xpressions Compact

PSTN GSM

Mobile / Fixed Phone

New



Mobility on Campus Mobility on the road At Home

Reduced traffic charges for mobile phones

No traffic charges for mobile phones for “internals” calls

Reduced traffic charges for calls to “Fixed Mobile Users”

Convenience

Convenient access to HiPath Features with Mobile Client Application

Convenient access to HiPath Features with Voice Portal

Cost Optimization

One number service Twinning Single Voice Mail Service

Accessibility

Mobility

Fixed Mobile Convenience Customer Benefits



Headquarters and Branch Offices

Enterprises uses different HiPath Systems in homogenous network Step-by-step integration of new systems with

a powerful feature set and high availability Branch Offices in large enterprises with

distributed architecture generate cost savings through: Communication between

headquarter/branches Centralized administration and

management Centralized applications



IP Networking Scenarios

Headquarters

Home Office

Small Office

Branch Office

PSTNPSTN

TDM or IP Phones

IP Phone

HiPath 2000

TDM or IP Phones

HiPath 3300

HiPath 3800 DECT or WLANPhones

HiPath 5000 RSMCentral Applicationand Management Server

VPN ClientInternet ServiceProvider

WANInternet

DSL Router

IP PhonesoptiClient 130

*max 32 networked systems in a domain (max 64 with project specific release)

SIP

SIP / CorNet IP



IP Networking Scenarios with HiPath 5000

Headquarters

Home Office

Branch Office withoutPSTN Gateway

Branch OfficePSTN

IP Phone

IP Phones

HiPath 5000

VPN ClientInternet ServiceProvider

WANInternet

DSL Router



PSTN GatewayPSTN Gateway

PSTN

HiPath 5000

HiPath 5000




TDM Networking Scenarios

Headquarters

Small Office

Branch Office

TDM or IP Phones

HiPath 2000

TDM or IP Phones

HiPath 3300

HiPath 3800

DECT or WLAN Phone

Application Server


PSTN




Small Remote Site (SRS)

Branch Office

Headquarters

HiPath 3800IP Phones

HiPath 4000

WAN

Central Registration of IP User in HiPath 4000 for Branches

One Single User Interface HiPath 4000 for all Members in the Network

HiPath 3000 or HiPath 2000 as Survivable Media Gateway

Fall-Back in Network Failure offers secure Access and Availability to the PSTN at the branch office

Central Applications available in Headquarter and Branches

Payload Switching any-to-any

Max Extension depends on HiPath 4000 Criteria

PSTN

PSTN



Branch Office SolutionSecure Networking via VPN

HiPath Branch Office Solution provides secure and cost effectivenetworking via VPN Improved Productivity for employees at remote locations through seamless

integration in communication network Remote access to central Services Cost Reduction through Least Cost Routing via different locations

PSTN

optiPointoptiPoint Application Server

HiPath 3000HiPath 2000

InternetVPN-Tunnel



Internet Telephony

Internet Telephony Service Providers (ITSP) provide new Services and Business Models ITSPs offer aggressive pricing:

Low cost basic fees, cheap traffic charges „On-Net-Calls“ for free

Flexibility of Voice Channels Licensing in single steps and practical

packages Dynamic enhancement of Voice Channels

Worldwide Accessibility with One Number



Internet TelephonyReduced Cost with new Services

HiPath 3000 supports an increasing number of certified and tested Internet Telephony Service Provider : “Consumer” Provider (MSN) and “Business” Provider (DID) Internet Telephony and ISDN within a single system Up to four active ITSPs at the same time Least Cost Routing between ITSP and ISDN

PSTN Internet

optiPointoptiPoint optiClient



Agenda




Devices




HiPath 3000Technical Data

HiPath 3300 HiPath 3500 HiPath 3800

ISDN B-Channels 16 60 180

TDM Subscriber 44 84 384

DECT Base Stations 3 16 64

DECT Phones 16 64 250

IP Phones 96 192 500

Product Picture



HiPath Xpressions CompactIntegrated Voice Mail for HiPath 3000

Integrated Voice Mail, Auto Attendant and Voice Recording in digital Voice Quality Up to 500 Mailboxes and up to 100

hours recording time forvoice messages

Personal-, Group- and Information -Mailboxes

Auto Attendant with customer greeting and Name-dialing

Forwarding of Voice Mails as Attachments to E-Mails (HiPath 3800 only)

Central Voice Mail System in networked Configurations



HiPath XpressionsUnified Messaging Solution

HiPath 3000

Unified Messaging System for Voice Mail, E-Mail, Fax and SMS Access and manage voice mails

and E-mail from any phone, standard email client or internet browser

Receive Faxes, Send or forward faxes to any printer or fax machine

Access Message Box from anywhere with any Device

Access important messages first using myXpressions folder

Fax

Mirosoft Outlook User Lotus Notes User

HiPath XpressionsServer

SMS Server

PSTN



HiPath ProCenter Agile/EnterpriseCustomer Satisfaction within Reach

Modular Solution scaled for Small to Midsized Call Centers Intuitive agent desktops for

improved productivity Group- or Skills based Voice and E-

Mail Routing Next generation visualization tools

for contact center management Innovative presence and

collaboration tools Multi site contact center solution for

up to ten networked sites



optiClient Attendant V8Auto Attendant Solution

PC-based Attendant Console with graphical user interface Busy-lamp-fields for up to 140

names or 240 phone numbers Central solution in networked

environment Quick answering via mouse or

keyboard No calls are lost due to audible alert

and visual display of waiting calls Well arranged caller list – incoming

and missed calls Integrated phone books

New



HiPath TAPI 120 and HiPath TAPI 170XPhone Entry

HiPath 2000 supports 1st party CTI and 3rd party CTI

HiPath TAPI 170 provides feature rich 3rd party access (CSTA III and Microsoft TAPI)

HiPath TAPI 120 is a cost effective 1st party CTI solution for IP Phones

XPhone Entry (1st party) is a comfortable and feature rich CTI application

CTIServer 3rd party CTI

1st party CTIwith IP-Phone

XPhone

New



IP interface to HiPath 3000 for analog and fax devices

Connectivity for two analogue devices (Phone, Fax, Modem)

Fax transmission with G.711 or T.38 (real time Fax)

Supported Codec’s: G.711, G.723 and G.729

Access Point HiPath AP 1120 SIP



Agenda




Devices




DevicesPortfolio Overview

Comprehensive portfolio of devices for all HiPath platforms

Desktop Phones ApplicationsWireless Phones

PCDECT

WLAN

optiClient 130

TDM

optiPoint 410 /SoptiPoint 420 /S

optiPoint WL2 /S

S2 SL2 M2

OpenStage,optiPoint

IP



OpenStage Inspiration through Open Communication

People-centric Interactionmeets Open Unified Communications

Open for Personalization and Synchronization

Open for Communication and Applications

Open and intuitive Interfaces and Functionality

Open to bring mobile and fixed network telephony together

Open for „enjoyment“ and „performance enabling“



OpenStage TDM Phones

OpenStage 20 T • 2 line graphical display• 3 direction navigation

OpenStage 40 T • 6 line graphical display• 5 direction navigation

OpenStage 60 T* • QVGA color display• TouchGuide

OpenStage 80 T* • QVGA color display• TouchGuide

*will be released in October 2007



OpenStage 20 T (Lava)Product Characteristics

Keypad3-way navigator

with pushbuttons

Pushbuttons:Speaker with red LED

+/- keys

Tiltable graphical display; 2 lines; 205 x 41 pixel; monochrome

Pushbuttons:Drop / ReleaseRedialCall Forwarding with red LED

Mute with red LED

Pushbuttons:Message waiting with red LED

Menu with red LED

Wall mountable



OpenStage 40 T (Lava)Product Characteristics

Tiltable graphical display; 5,1”; 6 lines;240 x 128 pixel; monochrome; backlit

Pushbuttons:Message waiting with red LED

Menu with red LED

Pushbuttons:Drop / ReleaseRedialCall Forwarding with red LED

Wall mountable

Keypad5-way navigatorwith pushbuttons

Optical call alert,red status LED

Pushbuttons:Speaker with red LED

+/- keys

Pushbuttons:Mute with red LEDHeadset with red LED

6 free programmable touch keys with red LEDs

Headset jack

USB slave



-economy with Dialog keys for comfortable use

-standard With full-duplex-handsfree speech

- display-module Touchscreen Speech Dial and WAP-Access

-advance Comfort Display Phone 4-lines -24 characters

-entry Low cost device to start VoIP Communication

-economy plus Mini-Switch and support for headset access

- key module 16 individual program keys

optiPoint 410



-economy with Dialog keys for comfortable use

-standard With full-duplex-handsfree speech

-advanceComfort Display Phone 4-lines -24 characters

-economy plusMini-Switch and Headset access

-slk module Terminal to extend program keys

-application-moduleColor-Touch display with alphanumeric keys

optiPoint 420IP Phones with Self Labeling Key‘s



optiPoint 150 S

SIP Phone with unparalleled price-performance ratio

2-line display each 16 characters Fixed function keys: Loudspeaker,

Redial, Hold, Menu, Call back, Mute, 3party Conference, Phone Book

Standard SIP feature set, like Call transfer, call forwarding

16 ring tones DTMF PoE, DHCP, STUN, L2/L3 QoS Wall mountable



optiClient 130

Full featured VoIP Client or CTI Application

Interactive User Interface - Click, Drag&Drop

Call-Pick-up with Signaling of User Number

LDAP support for different Data Base

Flexible Configuration of User Interface

Integration with Standard TAPI PC-Applications



Agenda




Devices




Standards based communication to

provide the customer with maximum

flexibility and freedom to tailor the

communication solution according to his

business requirements

Focus on feature richness and

serviceability to provide a comfortable

communication environment and reduce

installation & maintenance costs.

Scaleable

Highly scalable for stand alone or

network environments. Gateway functionality with larger

platforms

Feature rich

Combining the worlds of GSM based

mobile communication and fixed

communication to provide customers

increased mobility and integration,

utilising a one number service.


Future ready

Integrated IP Communications Solutions What makes us different?



HiPath 3000 Summary

HiPath 3000 brings value to small and medium-sized business. Its key benefits include: Lower operational cost by maximized value of

desktops, simplified Administration and centralized Applications

Increased Productivity and Accessibility through a huge Choice of Mobility Features

Lower traffic charges and support for new Services with Internet Telephony

Secure and Cost effective networking capabilities

Investment Protection through smooth migration into IP telephony



Communication for the open minded

HiPath 3000 V7 Presentation

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