Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... ·...

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LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au Issue: November 2019 Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21 August 2019, a wonderful afternoon to commence the LAWMAC three (3) day workshop and conference, with 30 guests including; members, visitors and guest speakers undertaking a field trip at the Wilmar Victoria Sugar Mill. The Regional Operations Manager Mr Adam Douglas provided an insightful and attention-grabbing tour and presentation on Waste Management in Sugar Manufacturing and Co-Generation Opportunities. Wilmar Mill Tour Workshop and Site Visit Members, visitors and guests’ in-front of Victoria Mill Full Day Workshop Thursday 22 August 2019, a picturesque morning for 52 members at the TYTO Conference Centre, a facility which offers the unexpected discovery of art, culture, nature and knowledge. The workshop was a positive display of diverse and captivating presentations exploring resource recovery challenges and opportunities. Members, visitors and guests viewing Wilmar Sugar facilities Hinchinbrook Shire Council Cr Lancini inside Victoria Mill

Transcript of Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... ·...

Page 1: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Hinchinbrook Shire Council

Hinchinbrook hosts LAWMAC

August workshop and AGM

Wednesday 21 August 2019, a wonderful afternoon

to commence the LAWMAC three (3) day workshop

and conference, with 30 guests including; members,

visitors and guest speakers undertaking a field trip at

the Wilmar Victoria Sugar Mill. The Regional

Operations Manager Mr Adam Douglas provided an

insightful and attention-grabbing tour and

presentation on Waste Management in Sugar

Manufacturing and Co-Generation Opportunities.

Wilmar Mill Tour – Workshop and Site Visit

Members, visitors and guests’ in-front of Victoria Mill

Full Day Workshop

Thursday 22 August 2019, a picturesque morning for

52 members at the TYTO Conference Centre, a

facility which offers the unexpected discovery of art,

culture, nature and knowledge. The workshop was a

positive display of diverse and captivating

presentations exploring resource recovery

challenges and opportunities.

Members, visitors and guests viewing Wilmar Sugar

facilities

Hinchinbrook Shire Council Cr Lancini inside Victoria Mill

Page 2: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Hinchinbrook Shire Council Cr Milton with members, participating in a group based task

The Honorable Trevor Evans MP – Assistant Minster for Waste Reduction\and Enviornmental Management participing in a group based

task.

Dinner and Evening Entertainment –

Lucinda Jetty

Thursday evening following the full day workshop a

sunset beach dinner party with evening

entertainment was hosted on the foreshore of

Lucinda Jetty. The sunset made for a relaxing

atmosphere with fine dining and a live band before

Friday’s AGM and general meeting.

Lucinda Foreshore dnner and evening entertainment event

Sample of the delicious food on offer

Page 3: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Isaac and Central Highlands

Councils

New Waste Collection Contract

On 28 May 2019, both Isaac Regional Council

(IRC) and the Central Highlands Regional Council

(CHRC) awarded the contract for kerbside

collection services to North Queensland Resource

Recovery (Cleanaway) for a period of seven years

with the option of three 12-month extensions.

The contract will offer a saving over current costs.

The new contract will feature new trucks across all

services. The new side lift trucks will be Euro VI

specifications which will offer safer, cleaner, more

efficient and quieter operation.

After securing approval from the Australian

Competition and Consumer Commission, the

procurement process was carried out jointly with

both Councils using the services of Kavney

Consulting to provide support across a number of

areas. The intention to procure jointly, was to

enable savings through economy of scale and

shared costs with both Councils’ current contracts

expiring simultaneously in October 2019. In the

procurement process, a discount was requested

should the contractor be awarded both contracts.

This collaborative process also resulted in each

Council having separate contracts to the

successful tenderer.

The evaluation process was very rigorous, with an

evaluation team which at IRC comprised the

Manager Waste Services, Projects Co Ordinator

Waste Services, Chief Finance Officer and Kavney

Consulting, and which evaluated the non-price

elements of tenders, making up 60% of the final

scores, before considering the prices.

For CHRC, the evaluation team consisted of the

General Manager Communities, Manager

Planning and Environment, Coordinator

Procurement, Kavney Consulting with the probity

advisor role being fulfilled by Preston Law.

All tenderers were required to attend an interview

with each council and give a presentation of their

waste data reporting systems, which are a

requirement of the contract specification and to

discuss any departures or areas which each

Council requested further clarity on.

Both Councils are currently working through the

mobilisation process with joint meetings being held

with Cleanaway at Clermont, which is equidistant

from the two Councils’ Headquarters at Moranbah

and Emerald.

The cost savings of the new contract for the

Central Highlands Regional Council reflect a

saving of $2.45m over the term of the contract

based on the current 2019 contract. For Isaac

Regional Council this is a saving of $2.25m.

Central Highlands Regional Council Mayor Kerry Hayes with

Cleanaway General Manager of Northern Australia Brad Gornall

Page 4: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Each Council would like to thank JJ Richards &

Sons Pty Ltd for their service over the past 10

years and is looking forward to the new contract,

cost savings and the opportunities that a new

service provider will bring to the region during a

time that waste is on the forefront of everyone’s

mind.

Central Highlands Regional Council displays their first collection truck 7 October 2019

Central Highlands Regional Council Mayor Kerry Hayes with the

Cleanaway team and council representatives

Central Highlands Regional Council new collection truck

Isaac Regional Council

Mobilisation of New Kerbside

Collection Trucks Unveiled – 2/10/19

A tonne of work in the kerbside collection space is

now rolling toward reality as the new contract is

set to wheel out from Monday morning across the

Isaac region. The seven-year $17 million contract

will see nearly 5 million residential wheelie bin

pickups and 40,000 bulk bin pickups over its life.

The five new recycling and waste trucks will do

more than 150,000 km each year – about the

same as travelling round the world four times –

across the Isaac region.

Isaac Regional Council Acting Mayor Kelly Vea

Vea said Cleanaway has made a fundamental

commitment to ensure the company keeps jobs

local as a top priority.

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LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Cleanaway General Manager of Northern Australia Brad Gornall and

Isaac Regional Council Acting Mayor Vea Vea with Cleanaway and

council team members

“We are very grateful to the service JJ Richards

has provided our region for the past 10 years and

we look forward to the service Cleanaway will

provide to our region from Monday onwards for the

next seven years,” she said.

“Ensuring household rubbish and recycling is

picked up outside residents’ homes in the Isaac

region is very much part of our core business.

“The average family of two adults and two children

usually throws out up to 10kg each week in the

red-top bin and another 4-5kg in the yellow top bin

each fortnight.”

Cleanaway General Manager of Northern

Australia, Brad Gornall, said they are looking

forward to starting services to homes and

businesses in the Isaac region from 7 October.

“I’m pleased that we’re investing in the local

community by providing local employment, and

using local suppliers, and that through our custom

built Cleanaview on-board management system,

we’re able to provide council with more accurate

data and a clearer view of service levels across

the life of the contract,” Mr Gornall said.

“We’re proud to be working in close partnership

with Isaac Regional Council to deliver a safe and

reliable service to the local community.”

There will be an improved service change for

residents in St Lawrence, Greenhill, Ilbilbie,

Carmila, Clairview, Nebo and Glenden, thanks to a

new special dual-purpose truck. There are no

changes to schedules in Clermont, Dysart,

Middlemount and Moranbah.

Council will also have a dedicated recycling truck

that will be used across the region in towns such

as Dysart, Middlemount and Moranbah.

Isaac Regional Council Collection Trucks Launch

Page 6: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Isaac Regional Council Collection Trucks on Display

Isaac Regional Council Acting Mayor Kelly Vea Vea in the driver’s

seat with Cleanaway Branch Manager Matthew Walsh

Cleanaway partner with Isaac and

Central Highlands Regional Council

for a sustainable future

On 7 October 2019, Cleanaway commenced

kerbside general waste and recycling services with

Isaac and Central Highlands Regional Council.

The new seven-year contract with the option of

three 12-month extensions will see almost 5

million residential wheelie bin pickups each year.

The new contract is expected to save councils

between $200,000 and $350,000 each year while

employing the local community. So far 14 local

residents have been employed to support the

contract with Cleanaway committed to keeping

jobs local.

The fleet is fitted with state-of-the-art Cleanaview

technology, which gives the councils access to an

online portal to view the location of vehicles, near

real time collection and scheduled pickup

information, and importantly – they will be able to

resolve more queries from residents on the first

call.

The fleet of 13 is expected to do more than

150,000 km each year which is equivalent to

travelling around the world four times over.

Cleanaway will service approximately 21,000

residents across 58,000km2 in Moranbah under

Isaac Regional Council as well as 30,000

residents across 60,000km2 in Emerald, Central

Highlands Regional Council.

Cleanaway General Manager of Solid Waste

Services Northern Australia, Brad Gornall, said,

“We are excited to have started providing services

to homes and businesses in both the Isaac and

Central Highland regions. I’m pleased that we

continue to invest in the local community by

providing employment and using local suppliers,

and that through our custom built Cleanaview on-

board management system, we’re able to provide

councils with more accurate data and a clearer

view of service levels across the life of the

contract. We’re proud to be working in close

partnership with both councils to deliver a safe and

reliable service to the local community.”

Page 7: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

LGAQ Study Tour

(Melbourne)

Recycled content in roads and

infrastructure 26-28 Nov 2019

Program Overview - The Victorian government

has supported the use of recycled content in roads

and infrastructure for over a decade. In Melbourne,

industry and local government asset owners have

embraced this opportunity and actively included

these products into their normal operations.

Recycled asphalt, glass, crumb rubber from tyres

have for many years been actively included in

roads and infrastructure. The recent additional

attention to plastics has added another opportunity

to extract value from this waste stream leading to

greater diversion from landfill.

The "Study Tour to Melbourne" provides

participating councils the opportunity to hear from

experts about technologies creating sustainable

uses for recycled content. Participants will be able

to capture this Victorian practice and experience,

and in conjunction with industry, to rapidly transfer

this to Queensland.

Objectives and outcomes

Through meetings with key stakeholders in

Victoria including local and state government,

Australian Asphalt Pavement Association (AAPA)

Members, contractors, engineers and waste

managers, participants will gain a clear

understanding on what has been done, what can

be transferred, best practice and the highest

priorities for Queensland.

The Study Tour will include:

Gaining experience on the use of waste and recycled materials in municipal operations and assets

Identifying standards and norms to be adopted and constraints that could be a barrier

Establishing networks and potential partnerships to expedite decisions for change.

Planned Meetings with Industry & AAPA

Members

Alex Fraser

Feedback on experience, practice, economic benefits and key points for use in Qld, issues to address in the collection and processing of glass

Provide details of glass use in road base and the specifications for the glass used.

Boral

Based on local practice and West

Australian activities as reported at

AAPA Conference

Colas/SAMI

Factory manufacture and distribution of Crumb Rubber Modified (CRM), emulsions.

Downer

Presentation at Hume City Council to

cover value, sustainability, experience,

performance and liability concerns.

Page 8: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Include the value addition to recycled

construction and demolition materials

(bricks, concrete, old base course,

sprayed seals) built back into foam-

stabilised material for use in road base,

pothole repair.

Fulton Hogan

Extract details of the local activities

plans for greater use of recycling,

rubber & waste

Review potential of foam-stabilised

crushed recycled construction and

demolition materials

Provide details of the St Kilda, Mozart

Street project.

Puma

Crumb Rubber field and factory

blended products

TyreCycle & TSA

Crumb Rubber manufacture and use in

Australia & Queensland

Review operations, size, output

capacity, processing truck & passenger

tyres

Options available for processing and

collection in Queensland

Impact of local government demand on

the market.

Recycled content in roads and infrastructure

study tour to Melbourne

Central Highlands Regional

Council

drumMUSTER Footprint Increases

The Central Highlands Regional Council is

increasing the number of drumMUSTER sites in

the region.

Rolleston and Duaringa area farmers will now

have ongoing access to deliver drums at the local

waste sites. Both sites are having compounds

constructed in the new site refurbishments.

These two sites will complement other depots at

Capella, Lochlees and Springsure. All sites will

receive drums during open hours giving clients the

best opportunity to deliver drums for recycling.

Central Highlands Regional Council farmers have

delivered over 232,000 drums since the program

commenced. Uptake in recent years has been

consistent and the new sites will add the

opportunity for increased participation and higher

returns.

Graph showing the number of containers collected over the period

Page 9: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Townsville City Council

Hervey Range Tip Shop

Townsville City Council is in the final stages of

engaging a contractor for the Hervey Range Tip

Shop.

The shop will be part of the new Resource

Recovery Centre (RRC) and is part of a significant

Council investment into the Hervey Range Waste

Management Facility.

Townsville Water and Waste Committee Chair Cr

Russ Cook said the Hervey Range Tip Shop

adopted the principles of a circular economy.

“The shop creates a chance for household goods

that would normally go to landfill to find a new

home and be reused,” Cr Cook said.

“These are things like unwanted couches,

televisions and other household items.”

Councillor Mark Molachino said there were plenty

of reasons for residents to take full advantage of

the shop.

“Taking your items into the Tip Shop means fewer

quality items end up in landfill,” Cr Molachino said.

“It also gives residents and visitors the chance to

buy a variety of high-quality second-hand goods at

one convenient location.”

The construction of the Hervey Range Tip Shop

has supported 10 jobs.

Work at the Hervey Range Tip Shop is expected to

commence in February next year, pending council

approval and the award of contract.

How residents use their bins with a

waste audit conducted

Townsville City Council is wheelie putting the

focus on how residents use their bins with a waste

audit conducted across the city.

AECOM were engaged to conduct a review of how

waste and recycling bins are used across the city

and the results show that recycling education will

help alleviate pressure on Council’s waste

facilities.

Townsville Mayor Jenny Hill said the audit is

important for Council as it looks to improve waste

involvement in this.

“The key findings of this report really show that we

can do a few things to improve what is ending up

in our rubbish bins but that our biggest opportunity

is education.”

Townsville Water and Waste Committee Chair Cr

Russ Cook said one of the biggest challenges

facing Council is ensuring residents are putting

their waste in the right bins.

“This report identified that across the city residents

are on average filling roughly a fifth of their bins

with the wrong type of waste which is big

opportunity for us,” Cr Cook said.

“If we can get our residents recycling properly this

has flow-on benefits for the economy as recycling

creates more jobs and fills less space in our

landfills.

Page 10: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Kerbside Audit

“From this report, Council can now look at

developing education programs targeted at

improving recycling across the city.”

Stats and facts:

Residential waste bins:

On average waste bins each weigh

13.7kg/week.

On average 20.8% of the sorted waste

stream falls into the recyclable’s category

(leakage) and could be recovered at the

Materials Recovery Facility if it was in the

correct bin. The proportion of leakage

varied between 13-35%. Vincent had the

highest percentage of leakage in the waste

stream and Burdell the lowest.

Garden organics (27.2%), food organics

(18.4%) and other waste (7.6%) made up

the top three components of a waste bin.

Residential recycle bins:

On average recycling bins each weigh

10.5kg/fortnight.

On average 19% of the sorted recyclables

fall into the waste category

(contamination). The proportion of non-

recyclable items in the recycling stream

ranged from 3.88% to 29.94%. Black River

had the highest proportion of recycling

contamination.

Recyclable glass (31.9%), recyclable

cardboard (21%) and recyclable paper

(15.6%) made up the top three

components of the recycling bin.

Kerbside Hard Waste Update

Townsville has kicked their rubbish to the kerb with

over 23,700 households taking up this year’s

kerbside collection.

The annual kerbside collection is wrapping up this

week in time for the cyclone season and Council

crews have picked up over 2,850 tonnes of waste.

Townsville Water and Waste Committee Chair Cr

Russ Cook said 330 tonnes picked up by Council

staff had been recycled.

.

Page 11: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

“This year, we were able to recycle 330 tonnes of

the waste that was placed on the kerbside across

the city,” Cr Cook said.

“This means that we are able to redirect that

rubbish away from landfill and recycle it instead

which is important for sustainable waste

practices.”

Cr Cook said this year’s kerbside collection went

extremely well and that residents really followed

the instructions well.

“Last year was the first time in more than a decade

that Council had delivered a kerbside collection

program and there was some smoothing out that

we needed to do.

“This year we were able to condense the schedule

for the pick-ups and residents knew what to

expect.

“Over 23,700 properties put out their rubbish for

collection which may have been impacted by the

kerbside collection completed just after the

monsoon earlier in the year.”

Stats and figures:

23,705 properties have presented waste and had it collected,

o That is out of 69,181 properties who have had the service pass through their suburb

o This gives a presentation rate of 34%

o Magnetic Island will be completed in October and see the conclusion of this years’ service

A total of 2,849 tonnes of waste have been collected

o Of which 333 tonnes have been recycled

o This equates to an average pile weigh of 120kg/presenting property

The service is now 97% complete.

Kerbside Hard Waste Collection

Kerbside Hard Waste Collection

Page 12: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Kerbside trash and treasure

transformed into art by Magnetic

Island photographer

Click on the link below to read the article:

Kerbside trash and treasure

Local Government Illegal Dumping

Partnerships Program

At the commencement of the newly formed Illegal

Dumping Pilot Partnerships Program, Department

of Environment and Science (DES) ran a

workshop which focused on stakeholder

introductions and discussion about the scope of

the project.

The workshop was attended by representatives

from state and local government departments

including Council’s Waste Services, Environmental

Services, Environmental Health, Media &

Communications departments as well as DES

Waste Reform, Environmental compliance and

Litter and Illegal Dumping departments.

Emma Atkins, Senior Program Manager of DES

Waste Reform, chaired the workshop discussion

which was focused on past and present strategies

adopted to tackle the problem of illegal dumping

and potential strategies for future programs with

the potential to improve compliance and

investigative activities, learning and research, data

collection, community education and engagement

and training of local and state illegal dumping

officers.

Illegal Dumping Officer in the field

Kerbside Hard Waste Collection

Illegal Dumping around Townsville

Page 13: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

The Pilot Program discussion centred around

compliance activities and

Click on the link below where you can report

Littering and Illegal Dumping:

Report littering or illegal dumping

Cairns Regional Council

Glass Fines Story

Cairns residents may be closer to driving on roads

made of glass bottles (recovered through kerbside

collections) thanks to recent successful asphalt

trials at Cairns Regional Council (CRC) facilities.

Cairns Regional Council in partnership with local

company Pioneer North Queensland have just

completed trials using 18 tonnes recovered

crushed glass to create more than 120 tonnes of

asphalt for new roads installed across Council

facilities in Portsmith.

Though large quantities of glass bottles and jars

placed in yellow top kerbside recycling bins in

Cairns are recyclable, a portion of this material is

unsuitable for use in glass re-manufacturing due to

the particles being too small or contaminated with

ceramic, stoneware, pyrex and plastic. This

material is known as glass fines. As part of the

mechanical sorting process of waste sent to the

CRC Materials Recovery Facility, glass fines are

diverted through a crushing unit, which is able to

crush the fine particles into varying sizes, to

produce a sand like output.

Government and commercial construction of roads

require large volumes of sand, this material mostly

sourced from quarries in the Barron River Delta,

Cairns Tablelands and from South East

Queensland dune sites. As an alternative to this

material being excavated out of the environment,

Cairns Regional Council has demonstrated that

large volumes of this glass sand could be used as

a substitute. Staff of Pioneer North Queensland

noted that during the trial pour (and after final

quality inspection had been made) that ‘there was

no noticeable difference in terms of its placement

and performance versus normal sand/asphalt'.

Illegal dumping - image courtesy of LGAQ

Page 14: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

Staff involved in the trial also commenting “There

is no doubt that recovering glass for this use helps

protect our local Cairns environment, in having

less dependency on virgin material, but also

shows that material traditionally sent to landfill can

instead be used as a resource”.

From this

To this

A lesser known fact, that though Australia is far

from the most populated nation on earth that we

are still one of the largest contributors to municipal

(household) solid waste globally each year and

with something of a crisis currently facing our

recycling industry we all need to reboot our

thinking towards waste. This is a time when

government and industry can re-think waste,

implement more sustainable recycling methods

right here in Far North Queensland, projects that

repurpose glass sand and other waste products for

roads & non-structural concentre requirements are

clearly a great place to start.

Thankfully government and industry have many

more waste recovery projects in the pipeline, let’s

continue to play our part in the rethinking of waste

as a resource, achieving a more circular local

economy while taking greater responsibility in

reducing the waste we send to landfill each day.

Mandalay Technologies

Managing residential and

commercial collections Data in a

council environment

A perspective from Mandalay Technologies by Darren North Councils traditionally focus on the removal of waste

as an environmental and aesthetic concern, and

while this remains a valid reason for carrying out

these services, the focus is now shifting to also

include the commercial, social and circular economy

outcomes you produce from performing those

activities.

Page 15: Hinchinbrook Shire Council - LAWMAClawmac.org.au/assets/media-library/newsletters/... · Hinchinbrook Shire Council Hinchinbrook hosts LAWMAC August workshop and AGM Wednesday 21

LAWMAC Secretary: Mary Field - PO Box 47, Manunda QLD 4870 mobile: 0409 536 379 email: [email protected] web: www.lawmac.org.au

Issue: November 2019

As a company specialising in data capture we quite

often see a myriad of missed opportunities where

data simply isn't being captured and in reality, it could

and should be.

This gap in information will often lead to commercial

or domestic service users consuming more services

than they are entitled to or have paid for, just to name

one example.

For commercial/business customers or even

residential upgrades, there are a number of solutions

with varying degrees of success currently employed

by councils to try and ensure payment, entitlement

and collections align. I have seen many solutions

such as stickers, different bins, driver run sheets and

even nothing at all to manage ‘paid for’ collections. In

some instances, even domestic waste services have

absolutely no controls over who or how many bins

are put out for collection. Just as long as the waste is

removed, all will be ok.

Within many Councils there are also a vast range of

spreadsheets, driver run sheets, customer records,

rates and fee payments associated with managing

bin upgrades or additional fee services. Most of these

‘tools’ live in isolation from each other and where

there are Waste Managers that try and proactively

ensure entitlements and collections align, there are

usually painful processes that coagulate data into a

single spreadsheet with only a mediocre amount of

accuracy. I’m not trying to tar everyone with the same

brush but, those that can relate a dedicated unique

bin to a single customer, income and collections data

seem to be quite rare.

The actual size and scale of the problems are, for

most Councils, relatively unknown as very little data

exists to identify the issue in the first place. In fact the

lack of data becomes the reason and the roadblock

to improved performance. This lack of data has

allowed these and other similar issues to continue

largely unnoticed as the streets are clear and no one

is complaining. .

With a little investigation it becomes readily apparent

that the lack of information and control creates a

significant risk for exploitation or fraud.

I propose that there are two key aspects required to

achieve significant and ongoing improvement to

savings and fraud reduction.

Firstly, changing the mindset/role of a traditional

Waste/Garbage Manager to that of a Modern

Resource Manager who captures, manages and

utilises data to continuously improve efficiencies

whilst continuing to ensure the core essentials of the

service are achieved. Secondly, ensuring the

Manager and Teams have access to the tools, time,

resources and systems needed to manage and

deliver the services in an efficient manner.

Combining these two key components and utilising

real-time data in user friendly dashboards will save

Councils and ratepayers significant money and

resources and will also ensure that the opportunities

to exploit or defraud the services at the cost to

ratepayers is minimised.

Mandalay will further explore the topic of data capture

through an upcoming Webinar series where we will

dive deeper into the existing structure of

collections and collections data, your relationship with

customers (commercial entities and residents) and

the role that data can play in providing improving

performance for your community and ratepayers.

To participate, click on the link below to register:

Gathering and Managing Waste Data