HIMSS Clinical & Business Intelligence Community of...

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HIMSS Clinical & Business Intelligence Community of Practice April 24, 2014

Transcript of HIMSS Clinical & Business Intelligence Community of...

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HIMSS Clinical & Business Intelligence

Community of Practice

April 24, 2014

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Welcome

Shelley Price, MS, FHIMSS

C&BI Community Organizer

Director, Payer & Life Sciences, HIMSS

Nancy Devlin

C&BI Community Organizer

Senior Associate, Payer & Life Sciences, HIMSS

Michael Brooks, BS, MBA, CPHIMS

C&BI Community Co-Chair

Specialist Leader, Healthcare Information Management

Deloitte Consulting LLP

J.D. Whitlock, MPH, MBA, CPHIMS

C&BI Community Co-Chair

Corporate Director, Clinical & Business Intelligence

Catholic Health Partners

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Agenda • Welcome

• HIMSS C&BI Community Updates / Announcements Datapalooza, 2-Minute Drill – PHM from a CEO’s perspective

• Presentation & Discussion:

“Determining Your Organization's Analytics Readiness” o James Gaston, Senior Director, Clinical & Business Intelligence, HIMSS

Analytics

• Wrap-Up / Next Steps

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C&BI Community Updates / Announcements

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• The Health Datapalooza 2014 Code-a-Palooza challenge is open for submissions!

• Submit your proposal for a chance at prizes totally $35,000 by Friday, April 25. Code-a-Palooza challenge finalists will have the month of May to use newly released CMS data to build out their tools before convening at Health Datapalooza June 1-3 in Washington, D.C. to present live demos to a panel of judges. Join the Code-a-Palooza webinar on Thursday, April 17 from 4:00-5:00 p.m. ET to learn more.

• Gain recognition for your team and network with leaders in healthcare while competing for the $20,000 first place prize. Submit your proposal today!

• http://healthdatapalooza.org/get-involved/code-a-palooza-at-health-datapalooza-2014/

Calling all Coders! Code-a-Palooza submissions now open

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HDC: Health Datapalooza!

Use Discount Code HIMSSPalooza

for 10% off registration! Visit: http://healthdatapalooza.org/

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The 2-Minute Drill

The ‘2-Minute Drill’ is based loosely on the sports analogy, and in this case

is a fast-paced (short in length) presentation on a hot, emerging, or timely topic, news event

(e.g. research paper, game-changing market or technology news), or recent and relevant event (e.g., federal public meeting, legislative/federal/judicial news,

critical conference or educational event).

If you are interested in presenting any drills, please contact Nancy or Shelley.

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2 Minute Drill

HIMSS C&BI Population Health Task Force

The Role of the Health System CEO

in Advancing Population Health

April 23, 2014

William Beach PhD, Task Force Chair

.

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HIMSS Population Health Task Force

• Purpose – The purpose of this task force is to create resources and tools to

help healthcare organizations use C&BI to execute population health management initiatives to include creating tactical C&BI strategies around data and analytics as well as strategies for organizational planning and patient engagement.

• Commissioning – The task force is commissioned by the HIMSS Clinical & Business

Intelligence Committee as a newly created task force charged with creating resources and tools for the C&BI toolkit for HIMSS members and the healthcare industry.

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Population Health

Population Health is:

• Population health is the level and distribution of disease, functional status, and wellbeing of a population. Influences on population health include the place and time under consideration, and the population’s context and attributes.

– Parrish RG, Friedman DJ, Hunter EL. Defining health statistics and their scope. Friedman DJ, Hunter EL, Parrish RG, eds. Health statistics: shaping policy and practice to improve the population’s health. New York, NY: Oxford University Press, 2005:3e23.

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Population Health

Successful Population Health is: • To be successful in population health, healthcare

organizations need to identify, stratify, analyze and manage high-risk patients by providing intuitive and insightful views of key data for physicians, nurses and other clinical staff. • Aggregating Data from a variety of types and formats • Surfacing the data through dashboards • Extracting insights to take action so that risk can be effectively

managed • by Neal Sing HIMSS Webinar: December 2, 2013

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What is the Role of the Health System CEO in advancing Population Health?

Leading Toward Population Health, – By John M. Buell in Healthcare Executive NOV/DEC 2011

• To succeed in providing a population health delivery model—better health of a defined population that is provided by a superior healthcare delivery system at a lower cost per patient— “will require leadership that is inspiring, visionary, highly motivated, and, most of all, collaborative.”

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What is the Role of the Health System CEO in advancing Population Health?

“This is going to be hard and will put most healthcare leaders out of their comfort zone”

• Lee B. Sacks, MD, executive vice president and chief medical officer, Advocate Health Care, Oak Brook, Ill.

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What is the Role of the Health System CEO in advancing Population Health?

• Allen Weiss, MD President & CEO NCH Healthcare System

– Dr. Weiss believes CEOs have a responsibility to lead transformative population health initiatives.

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Role of the CEO

• Change Thinking about Healthcare Cost Reduction – The health system CEO is the key to changing the

role and perception of health care providers from sickness to wellness.

– Hospitals remain the backbone of a community’s healthcare, and the not-for-profit hospital board of directors has a direct responsibility to the health and wellness of a community. The board will rely on the CEO for the transformative leadership required to meet these responsibilities.

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Role of the CEO

• Encourage dialogue and progress on privacy concerns – “The CEO has a role in educating the local and regional healthcare

community about data privacy concerns. • Privacy is crucial, and there are examples such as mental health care that

require complete protection. • On the other hand, increased willingness to share health data could

greatly enhance the ability of providers to assist consumers in their self-management of chronic disease or wellness efforts. ”

– “With personal technology, doctors can see a full, continuously updated picture of each patient and treat each more individually”

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Role of the CEO

• Return Health Information Back to the Consumer

– The health system CEO must understand the importance of returning health information back to the consumer.

– There should be a continuous feedback loop. If the consumer has feedback about what is effective towards maintaining and improving health, then the consumer is more likely to change their behavior.

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Role of the CEO

Bottom Line: – “All of these actions encourage a

collaborative approach to population health among the eventual partners of a true population health integrated system.”

Allen Weiss MD

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C&BI Community

Guest Speaker

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DELTA Powered Analytics Assessment™ Benchmark Results

James E. Gaston, FHIMSS

Sr. Dir. of Clinical & Business Intelligence

HIMSS and HIMSS Analytics

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Copyright © 2013 IIA All Rights Reserved

Adapted from Competing on Analytics, Davenport and Harris, 2007

Business Intelligence & Analytics Continuum

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Is Your Organization “Good” at Analytics?

If you are…

how do you know?

If you are not…

how do you improve?

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HIMSS Analytics has collaborated with The

International Institute for Analytics

(IIAnalytics.com) to create and administer the

DELTA-Powered Analytics Assessment™

for healthcare organizations based on the

DELTA model as presented in

Analytics at Work and

Competing on Analytics

Copyright HIMSS Analytics 2013

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Tom Davenport

IIA Research Director and Co-Founder

Author of Competing on Analytics and

Keeping up with the Quants

The International Institute for Analytics (IIA)

IIA is an independent research firm that guides organizations to better leverage the power of analytics. Working across a breadth of industries, IIA uncovers actionable insights, learned directly from our network of analytics practitioners, industry experts and faculty. We deliver critical information that helps your business run smarter.

Learn more at iianalytics.com

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Enablers Providers Users

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Participating Organizations

Akron Childrens Hospital Northeast Georgia Health System, Inc.

Blackstone Valley Community Health Care Northshore University Healthsystem

Butler Health System, Inc. Orlando Health, Inc.

Carolinas HealthCare System Seoul National University Bundang Hospital

Centura Health Corporation Southwest Kidney Institute, PLC

Cleveland Clinic The Stamford Hospital

Dartmouth-Hitchcock Trinity Health System

Duke University Health System, Inc. UAB Health System

Intermountain Healthcare UC Davis Health System

KishHealth System University of Missouri System

Lakeland Regional Health System University of Pittsburgh Medical Center

Marshfield Clinic University of Virginia Medical Center

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DPAA Benchmark profile

Copyright© 2014 IIA All Rights Reserved 28

Job Title

N %

President or CEO 23 1%

CXO, Sr or EVP or Board Member 120 7%

Division Head, VP or GM 183 10%

Department, Unit Manager or Director 476 26%

Manager, Administrator or Supervisor 377 21%

Non-management position 646 35%

Functional Role

N %

Information Technology / Systems 23 1%

Analytics 21 1%

Corporate Administration / General Management 13 1%

Finance / Accounting / Claims 10 1%

Clinical: Outpatient Services 8 0%

Administrative / Clerical 6 0%

Quality Control / Assurance 6 0%

Clinical: Inpatient Services 6 0%

Clinical: Ancillary Services 6 0%

Research 2 0%

Other 1724 94%

From the 22 benchmark organizations a total of 1,825 respondents have completed the

survey:

Analytics Enablers: 399

Analytics Providers: 589

Analytics Users: 837

>10 years

47%

<1 year

5% 1 year

5%

2 years

9%

3 to 5 years

14%

6 to 10 years

20%

Tenure

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Healthcare Benchmark Survey Results

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Healthcare Benchmark Survey Results

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Hospitals With High EMRAM Scores still Lag with Analytics

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Healthcare Benchmark Survey Results

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Healthcare Benchmark Survey Results

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Healthcare Benchmark Survey Results

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Healthcare Benchmark Survey Results

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Healthcare Benchmark Survey Results

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Healthcare Benchmark Survey Results

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Data Concerns Are Most Important

Organizations Are Not As Effective With Data As They Want To Be

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DPAA Benchmark Priority Matrix IM

PO

RTA

NC

E

EFFECTIVENESS GAP

High Importance

Low Effectiveness

Improve Performance Healthcare organizations say

these are important

competencies, but demonstrate

low effectiveness. This may be

due to under investment in the

competency or a lack of focus.

Low Importance

Low Effectiveness

Identify Surplus Resources Healthcare companies said these

competencies are not as

important to them at this time and

they are also mostly ineffective

with these competencies.

High Importance

High Effectiveness

Continued Investment Areas of alignment. Competencies are

important and healthcare

organizations are mostly effective.

Continued investment in these areas.

Low Importance

High Effectiveness

Selectively Allocate Resources Healthcare organizations see these as

less important competencies, but are

more effective at them . This could be

due to the competency itself, or the

organization may be over-investing.

Effectiveness Gap = Overall Importance - Effectiveness

Copyright© 2014 IIA All Rights Reserved 39

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Questions James Gaston – [email protected]

www.HIMSSAnalytics.org/DELTA

Participation – Bryan Fiekers

Director, Consulting Solutions Sales, HIMSS Analytics

802.922.9959, [email protected]

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Comments?

James E. Gaston Sr. Director Clinical & Business Intelligence

HIMSS Analytics

[email protected]

312-533-0585

Know. Understand. Prepare. Change.

http://www.HIMSSAnalytics.org/

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• Want to get involved?

Speaker or topic ideas

Key note presenter

Blogger, twitter

Contact Nancy Devlin

• Community Website

www.himss.org/ClinBusIntelCommunity

Wrap-Up

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We would like to extend our appreciation to the supporters of the

C&BI Community

Wrap-Up

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JOIN US!

• Next meeting: Thursday, May 22, 2014

TBA

Next Steps

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FY14 Leadership and Contact Information Co-Chairs: Michael Brooks, BS, MBA, CPHIMS Specialist Leader Deloitte Consulting LLP [email protected] HIMSS Community Organizers: Shelley Price, MS, FHIMSS Nancy Devlin Director, Payer and Life Sciences Sr Assoc., Payer and Life Sciences HIMSS HIMSS [email protected] [email protected]

46

J.D. Whitlock, MPH, MBA, CPHIMS Corporate Director, Clinical & Business Intelligence Catholic Health Partners [email protected]

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Thank You

…and happy Spring!

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Appendix

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Diane M. Carr, FHIMSS Chair

Deputy Executive Director North Bronx Healthcare Network

J.D. Whitlock, MPH, MBA, CPHIMS Vice-Chair Director, Clinical & Business Intelligence Catholic Health Partners

Thompson Boyd, MD, CPHIMS Physician Liaison Hahnemann University Hospital

Michael Brooks, BS, MBA, CPHIMS Specialist Leader Deloitte Consulting LLP

Julie Burgoon, MBA, CPHIMS, PMP Manager, Health IT BlueCross BlueShield of Tennessee

Linda Campbell, FHIMSS, CPHIMS, PMP, MT, ASCP & SH Principal Consultant Sonoran Consulting Solutions

Terri Gocsik, CRNA, MS, CPHIMS Senior Manager Aspen Advisors

Ray Hess, MS, FHIMSS VP, Information Management The Chester County Hospital

Michael Kurliand, MS, RN IS Strategy Consultant Children’s Hospital of Philadelphia

Arthur Panov, MPH, CPHIMS HIT Architect, Biostatistics IBM

Maxine Rand, DNP(c), MPA, RN-BC, CPHIMS Director, Clinical Ed, Practice & Informatics Kaiser Permanente

Wolf Stapelfeldt, MD Chairman, Department of General Anesthesiology Cleveland Clinic

BOARD LIAISON: Brian Jacobs, MD, FHIMSS VP & CMIO, Executive Director, Center for Pediatric Informatics Children’s National Medical Center Kathleen C. Kimmel, MHA, RN, CHE, CPHIMS, FHIMSS Chief Clinical Officer Health Care DataWorks

2013-2014 C&BI Committee COMMITTEE MEMBERS

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C&BI Community of Practice The goal of the C&BI Community is to bring together thought leadership and share knowledge that will support the future success of our members by improving their ability to understand and form partnerships to manage C&BI as a part of doing business and providing accountable and quality care to their members. The Community will support activities that promote peer-to-peer networking, problem solving, solution sharing, and education.

Topics of focus may include:

• Storage and Management of Data and Supporting Technologies

• Knowledge Management to Support Accountable and Quality Care

• Case, Risk & Cost Management

• Best Practices Clinical & Business Analytics

• Clinical Decision Support

• Research Data Warehousing/EDW

• Data Lifecycle Management

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C&BI Community of Practice

• Open to all HIMSS members (current membership: approx 7200 people)

• Will meet virtually 6-9 times/year

• Agenda for the meetings may include:

• Commencing with a short series of 2-Minute Drills presented various Community members

• Topical discussion with key note presenter

The ‘2-Minute Drill’ is based loosely on the sports analogy, and in this case

is a fast-paced (short in length) presentation on a hot, emerging, or timely topic, news event (e.g. research paper, game-changing market or technology news), or recent and relevant event (e.g., federal public meeting, legislative/federal/judicial news, critical conference or educational event).

2-Minute Drills foster greater peer-to-peer networking, member engagement, problem solving,

solution sharing, and education. If you are interested in presenting any drills, please contact Nancy or Shelley.

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FY14 C&BI Task Forces

NEW! Population Health Task Force

CHAIR: William Beach, PhD. | Program Chair, Health Services Administration | Hodges University

This group creates resources and tools to help healthcare organizations use C&BI to execute population health management initiatives to include creating tactical C&BI strategies around data and analytics as well as strategies for organizational planning and patient engagement. Meeting times: 3rd Tuesday of the month, 2:00-3:00pm ET

Data and Analytics Task Force

CO-CHAIR: David Dobbs, PMP | Health Analytics National Service Line Director | Leidos Health

CO-CHAIR: Carol Muirhead, MBA | Sr. Informatics Project Specialist | PinnacleHealth

This group create resources and tools to help providers and provider organizations manage, integrate and aggregate the necessary information to support robust data and analysis, facilitate effective reporting by translating data into meaningful knowledge, resulting in improved quality, clinical and financial outcomes.

Meeting times: 3rd Tuesday of the month, 1:00-2:00pm ET

Value of Operationalizing the Data Task Force

CHAIR: Amy Rosa, RN | Director, Clinical Informatics | Baptist Health

This group creates resources and tools focused on industry use cases. The use cases highlight best practices and lessons learned by providers and provider organizations using information to drive improved business and clinical decision-making.

Meeting times: 1st Thursday of the month, 1:00-2:00pm ET