#HighQRoadshow

HighQ Roadshow, London 2016

#HighQRoadshow

Agenda

• Introduction: - James Connor

• Trends: - Ben Wightwick

• Client engagement: - Ben Wightwick

• Matter Collaboration: – Charlie Rutherford

• Transaction efficiency & Client solutions: - Charlie Rutherford

• Internal business processes: - Ben Wightwick

• Vision: - Ben Wightwick

• Questions and close

Welcome

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Trends.

A shifting legal landscape

• Intense competition

• Globalisation and mergers

• Pressure to reduce costs

• Increased focus on client needs

• Disruptive legal technology

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The age of the customer

• Client engagement is king

• Firms need to build trust and loyalty

• Clients demand added value services

• Competitive pressure sets high expectations

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Engage with clients

• Shift to a two-way conversation

• Move beyond simple file sharing

• Improve access to information

• Increase transparency and add value

Firms needs to react and adapt

• Increase operating efficiency

• Optimise transaction processes

• Adapt to market expectations

• Provide better client service

• Leverage technology solutions

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Solutions.

Vision.

Use cases

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Client engagement

• Client knowledge portals

• Current awareness and news

• Thought leadership

• Content marketing

• Campaign & event management

Client services

• Document automation

• Claims management

• Regulatory trackers

• Cross border guides

Internal collaboration

• Matter collaboration

• Management information sharing

• Online board rooms

• Social intranets

• Enterprise social networks

• Employee engagement

• Knowledge capture and sharing

• Document management

• Project management

• Merger integration

• Leadership team collaboration

External collaboration

• Client extranets

• Secure file sharing

• Relationship management

• Communities of practice

• Client financial reporting

• Legal project management

• Supplier management

Business processes

• Employee on boarding

• Tribunal case management

• Pitch / RFP management

• Contract management

Personal productivity

• File sync and share

• Large file transfers

• Task management

Transaction management

• Virtual data rooms

• Due diligence reviews

• Investor relations

• Portfolio management

• Risk and compliance

• Know your client (KYC)

• Fund raising

• Cross border deal management

Firms need a technology toolkit

• Promote the firm’s knowledge and expertise

• Provide specialist online products and services

• Facilitate internal & external collaboration

• Provide lawyers with personal productivity tools

• Enable knowledge sharing and best practice

• Provide better client service and engagement

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Our vision

The smart law firm

• Agile, efficient, responsive, optimised

• Technologically advanced and innovative

• Unified internal and external collaboration

• Deeply engaged, loyal clients and employees

• We want to provide a complete solution stack

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Questions?

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