High Impact Research: Blending Science, Engineering & Design Ben Shneiderman [email protected]...

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High Impact Research: Blending Science, Engineering & Design Ben Shneiderman [email protected] @benbendc Founding Director (1983-2000), Human-Computer Interaction Lab Professor, Department of Computer Science Member, Institute for Advanced Computer Studies University of Maryland

Transcript of High Impact Research: Blending Science, Engineering & Design Ben Shneiderman [email protected]...

Page 1: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

High Impact Research: Blending Science, Engineering & Design

Ben Shneiderman [email protected] @benbendc

Founding Director (1983-2000), Human-Computer Interaction LabProfessor, Department of Computer Science

Member, Institute for Advanced Computer Studies

University of MarylandCollege Park, MD 20742

Page 2: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Interdisciplinary research community - Computer Science & Info Studies - Psych, Socio, Educ, Jour & MITH www.cs.umd.edu/hcil

vimeo.com/72440805

Page 3: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Design Issues

• Input devices & strategies• Keyboards, pointing devices, voice

• Direct manipulation

• Menus, forms, commands

• Output devices & formats• Screens, windows, color, sound

• Text, tables, graphics

• Instructions, messages, help

• Collaboration & Social Media

• Help, tutorials, training

• Search www.awl.com/DTUI

Fifth Edition: 2010

• Visualization

Page 4: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Spotfire: Retinol’s role in embryos & vision

Page 5: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Spotfire: DC natality data

Page 6: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

www.spotfire.com

Spotfire Treemap: Bond Portfolio Analysis

Page 7: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Spotfire Networks: Supply Chain Analysis

Page 8: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

www.spotfire.com

Page 9: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

10M - 100M pixels: Large displays

Page 10: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

16M pixels: My New Workstation

Page 11: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

100M-pixels & more

Page 12: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

1M-pixels & less Small mobile devices

Page 13: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Information Visualization: Mantra

• Overview, zoom & filter, details-on-demand

• Overview, zoom & filter, details-on-demand

• Overview, zoom & filter, details-on-demand

• Overview, zoom & filter, details-on-demand

• Overview, zoom & filter, details-on-demand

• Overview, zoom & filter, details-on-demand

• Overview, zoom & filter, details-on-demand

• Overview, zoom & filter, details-on-demand

• Overview, zoom & filter, details-on-demand

• Overview, zoom & filter, details-on-demand

(The Eyes Have It, IEEE VL, 1996)

Page 14: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Information Visualization: Data Types

• 1-D Linear Document Lens, SeeSoft, Info Mural

• 2-D Map GIS, ArcView, PageMaker, Medical imagery

• 3-D World CAD, Medical, Molecules, Architecture

• Multi-Var Spotfire, Tableau, Qliktech, DataWatch

• Temporal EventFlow, TimeSearcher, Palantir, DataMontage

• Tree Cone/Cam/Hyperbolic, SpaceTree, Treemap

• Network Pajek, UCINet, NodeXL, Gephi, Tom Sawyer

• Text TagClouds, Wordle, ManyEyes, Ngram Viewer

Inf

oViz

Sci

Viz

.

infosthetics.com visualcomplexity.com eagereyes.orgflowingdata.com perceptualedge.com datakind.orgvisual.ly Visualizing.org infovis.org

Page 15: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

High Impact Research: Blending Science, Engineering & Design

Ben Shneiderman [email protected] @benbendc

Founding Director (1983-2000), Human-Computer Interaction LabProfessor, Department of Computer Science

Member, Institute for Advanced Computer Studies

University of MarylandCollege Park, MD 20742

Page 16: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

High Impact Research: A Vision for UMIACS

Ben Shneiderman (Chair, CS/HCI), Marshini Chetty (iSchool/HCI), Mihai Pop (CS/Computational Biology), Rance Cleaveland (CS/Software Engineering), Tudor Dumitras (ECE/Cybersecurity)

Metaphor

Page 17: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Metaphor

Page 18: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

High Impact Research: A Vision for UMIACS

Ben Shneiderman (Chair, CS/HCI), Marshini Chetty (iSchool/HCI), Mihai Pop (CS/Computational Biology), Rance Cleaveland (CS/Software Engineering), Tudor Dumitras (ECE/Cybersecurity)

Metaphor

Page 19: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

High Impact Research: A Vision for UMIACS

Ben Shneiderman (Chair, CS/HCI), Marshini Chetty (iSchool/HCI), Mihai Pop (CS/Computational Biology), Rance Cleaveland (CS/Software Engineering), Tudor Dumitras (ECE/Cybersecurity)

Metaphor

Page 20: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Jefferson’s Mission Statement (1804)

“object of your mission is to explore…the most direct & practicable water communication across the continent, for the purpose of commerce.” + geography, geology, astronomy, biology, meteorology + Indian languages, laws, customs, religion, agriculture, hunting & fishing

Inspira

tion

Page 21: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Kennedy Moon Shot Speech (1961)

“The growth of our science & education will be enriched by new knowledge of our universe & environment, by new techniques of learning & mapping, … by new tools & computers for industry, medicine, home & school.”

Inspira

tion

Page 22: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

UN Millennium Development Goals

• Eradicate extreme poverty and hunger• Achieve universal primary education• Promote gender equality and empower women• Reduce child mortality• Improve maternal health• Combat HIV/AIDS, malaria and other diseases• Ensure environmental sustainability• Develop a global partnership for development

To be achieved by 2015

Inspira

tion

Page 23: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

• Make solar energy economical 

• Provide energy from fusion

• Develop carbon sequestration methods

• Manage the nitrogen cycle

• Provide access to clean water

• Restore and improve urban infrastructure 

• Advance health informatics 

• Engineer better medicines 

• Reverse-engineer the brain

• Prevent nuclear terror

• Secure cyberspace

• Enhance virtual reality

• Advance personalized learning

• Engineer the tools of scientific discovery

Grand Challenges: NAE (2008)

www.engineeringchallenges.org/

Inspira

tion

Page 24: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Ensure everyone can have access to safe & clean water?Restore movement to those with paralysis?Fly without damaging the environment?Help people with dementia live independently for longerPrevent the rise of resistance to antibiotics?Ensure everyone has nutritious, sustainable food?

Longitude Prize 2014: CrowdsourcedInsp

iratio

n

Page 25: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Ensure everyone can have access to safe & clean water?Restore movement to those with paralysis?Fly without damaging the environment?Help people with dementia live independently for longerPrevent the rise of resistance to antibiotics?Ensure everyone has nutritious, sustainable food?

Longitude Prize 2014: CrowdsourcedInsp

iratio

n

Page 26: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Science: The Endless Frontier (1945)

-Separates basic (or pure) from applied research

-Urges strong gov’t support for academic basic research: “statistically it is certain that important and highly useful discoveries will result from some fraction of the work undertaken; but the results of any one particular investigation cannot be predicted with accuracy.” - Warns: “applied research invariably drives out pure”

Vannevar Bush: FDR’s Science Advisor

The Problem

Page 27: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Science: The Endless Frontier (1945)

-Separates basic (or pure) from applied research

-Urges strong gov’t support for academic basic research: “statistically it is certain that important and highly useful discoveries will result from some fraction of the work undertaken; but the results of any one particular investigation cannot be predicted with accuracy.” - Warns: “applied research invariably drives out pure”

But he was wrong. These beliefs are just not true.

Vannevar Bush: FDR’s Science Advisor

The Problem

Page 28: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Linear Model

Basic Research

DevelopmentProduction

& operationsApplied

Research

The Problem

Page 29: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Linear Model

Basic Research

DevelopmentProduction

& operationsApplied

Research

Rarely works: Basic Researchers choose wrong problems Technology Transfer is a struggle

The Problem

Page 30: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Reverse Linear Model

Basic Research

DevelopmentProduction

& operationsApplied

Research

Successful pattern:Listen to industry problems & solve them Technology Transfer is easier

Page 31: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Production & operations

Development

AppliedResearch

Basic Research

High Impact Model: Raised Expectations

http://www.theatlantic.com/technology/archive/2013/04/toward-an- ecological-model-of-research-and-development/275187/

Page 32: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Production & operations

Development

AppliedResearch

Basic Research

High Impact Model: Raised Expectations

“use-inspired basic research”

“theory-inspired applied research”

Page 33: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Production & operations

Development

AppliedResearch

Basic Research

High Impact Model: Raised Expectations

“Theory without practice cannot survive and dies as quickly as it lives.” “He who loves practice without theory is like the sailor who boards ship without a rudder and compass and never knows where he may cast.” -- Leonardo Da Vinci

Page 34: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Research Project: 2 parents, 3 children

Solve Problem

RefineTheory

Provide Guidance to Future

Researchers

ResearchProject

AppliedProblem

BasicTheory

Page 35: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Choose actionable problems: civic, business & global priorities

High Impact Research Strategies

Page 36: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Blend science, engineering & design

research methods

Choose actionable problems: civic, business & global priorities

High Impact Research Strategies

Page 37: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Science, Engineering, Design

Page 38: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Blend science, engineering & design

research methods

Form teamswith diverse individuals

& organizations

Choose actionable problems: civic, business & global priorities

High Impact Research Strategies

Page 39: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Teams: Winning Strategy

• Magic of Two (End of the Lone Genius)

• Teams: hugely effective, but difficult to run

• May take practice to gain skills• Clear goals, clear roles

• Trust, communication, recognition

• Large teams need administrative support

scienceofteamscience.org www.teamsciencetoolkit.cancer.gov

Page 40: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Blend science, engineering & design

research methods

Form teamswith diverse individuals

& organizations

Strive for universaltheories, principles

& guidelines

Choose actionable problems: civic, business & global priorities

High Impact Research Strategies

Page 41: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

What kinds of theories are there?

• Descriptive

• Explanatory

• Predictive

• Prescriptive

• Generative

Page 42: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

What kinds of theories are there?

• Descriptive

• Explanatory

• Predictive

• Prescriptive

• Generative

• Cognitive

• Perceptual

• Motor skills

• Small Group Teamwork

• Organizational/Leadership

• Social/Cultural

Page 43: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Blend science, engineering & design

research methods

Form teamswith diverse individuals

& organizations

Strive for universaltheories, principles

& guidelines

Test prototypes with realistic interventions

Use big data &case study methods

Choose actionable problems: civic, business & global priorities

High Impact Research Strategies

Page 44: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Prototype & test

• “Something Small Soon”

• Be agile, Gather data, Fail sooner

• Scale-up, scale-out

• Find partners with living laboratories

• Repeated case studies support theories

• Writing clarifies thinking

• Publishing gains feedback

Page 45: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Blend science, engineering & design

research methods

Form teamswith diverse individuals

& organizations

Strive for universaltheories, principles

& guidelines

Test prototypes with realistic interventions

Use big data &case study methods

Choose actionable problems: civic, business & global priorities

Promote adoption & assess impact

High Impact Research Strategies

Page 46: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

• Ideas travel through networks and relationships

• Cultivate champions. Present, Present, Present!

• Become a trustworthy source in your field

• Address areas of policy interest

• Join relevant committees & insert your findings into decision making

• Consider Action Research designs

• Don’t wait for publication. Disseminate early

How to Promote Adoption

https://becker.wustl.edu/impact-assessment/strategies

Page 47: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Promote Adoption & Assess Impact

• Promote Adoption• Send Five & Thrive

• Distribute copies of papers, create websites, make videos

• Travel to speak at conferences & to colleagues

• Write follow up papers, seek citations

• Assess Impact• Measure downloads, tweets, blogposts, media mentions

• Win Best Paper Awards, collect testimonials

• Count citations

• Repeat for Research, Researchers & Organizations

Page 48: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Research on Science & Technology

• 1975: Society for Social Studies of Science (4S)

• 1993: Int’l Society for Scientometrics & Informetrics

• 2007: Int’l Society for the Psychology of Science & Technology

• 2008: NSF Science of Science & Innovation Policy (SciSIP)

• 2010: Science of Team Science Conference (SciTS) (www.scienceofteamscience.org)

Page 49: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Research on Science & Technology

• 1975: Society for Social Studies of Science (4S)

• 1993: Int’l Society for Scientometrics & Informetrics

• 2007: Int’l Society for the Psychology of Science & Technology

• 2008: NSF Science of Science & Innovation Policy (SciSIP)

• 2010: Science of Team Science Conference (SciTS) (www.scienceofteamscience.org)

• 2011: Altmetrics Conference (www.altmetrics.org)

• 2011: Beyond Impact Workshop (www.beyond-impact.org)

• 2011: Becker Assessment Model (becker.wustl.edu/impact-assessment/)

• 2012: SF-Declaration on Research Assessment (am.ascb.org/dora/)

Page 50: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

www.cs.umd.edu/hcil @benbendc

Page 51: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

Quadrant Model of Research

Basic Research

(Bohr)

Use-inspiredBasic

Research(Pasteur)

Applied Research(Edison)

Considerations of use? No Yes

Quest for Yesfundamentalunderstanding?

No

Stokes, Pasteur’s Quadrant, 1997

Page 52: High Impact Research: Blending Science, Engineering & Design Ben Shneiderman ben@cs.umd.edu @benbendc Founding Director (1983-2000), Human-Computer Interaction.

• Desktop/Laptop software

• World Wide Web & services

• Mobile devices & services

• Human-Computer Interaction

• Information Visualization & Big Data

• Creativity Support Tools

• Technology-Mediated Social Participation

• Medical informatics: Learning Health System

• Environmental Protection

• Energy Sustainability

• Community Safety

• Education

Potential High-Impact Research TopicsInsp

iratio

n