HH Global - Takeda Final 2.4.14 - Copy

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HH Global Overview February 2014

Transcript of HH Global - Takeda Final 2.4.14 - Copy

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HH Global Overview

February 2014

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Introducing HH Global

Business Model & Approach

Service Lines

Questions

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• Takeda - ( Integrity, Fairness, Honesty, and Perseverance)• Over 230 years old and billion dollar leader R&D/Pharm• More than 30,000 employees internationally• Corporate is Japan with office in 70 different countries• United Nations alliance MDG Program• Vision 2020

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HH Global

HH Global is a global marketing

services group specializing in the

execution or print, digital and retail

media.

Global clients include: Bacardi,

Bayer, Google, HSBC,HP and Intel.

Sales & Client Services across

EMEA, APJ, North America and

LatAm.

Awards for: Customer Service,

Quality, Independent of

Manufacturing, Channel-neutral,

Technology and Innovation.

435And Counting Employees

3,800+Third Party Suppliers Around the World

Global/Regional ClientsBacardi, Bayer, Google HSBC, , HP, and Intel

$350Million Sales

30Countries with Local Offices

50+ Fortune 500, FTSE 100 clients

Total Quality Management via ISO, PRINCE2 & Six Sigma

Best-in-class Technology

Numerous Awards for Customer Service, International Business & Tech Innovation

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Our Clients

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Global Capabilities in 30 countries

EMEA UKLondonBlackburnWakefield

IRELAND Dublin

GERMANYMunichMonheim

FRANCEParis

NETHERLANDSNieuwegein

SPAINBarcelonaMadrid

ITALYBergamo

FINLANDHelsinki

SWEDENStockholm

NORWAYOslo

POLANDWarsaw

HUNGARYBudapest

CZECH REP.Prague

TURKEYIstanbul

RUSSIAMoscow

UAEDubai

SOUTH AFRICAJohannesburg

INDIAMumbaiChennaiGujaratDelhi

CHINAHong KongBeijingGuangZhouShanghai

JAPANTokyo

AUSTRALIASydneyMelbourne

NEW ZEALANDAuckland

SINGAPORESingapore

CANADATorontoCalgary

USANew YorkNew JerseyMiamiNorth CarolinaChicagoSanta ClaraDallasKansas City

ARENTINABuenos Aires

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Pharma & Consumer

Bayer

Global Print Management Global technology portalRegional POSAd-hoc Creative & Merchandise

J&J Janssen Print Management

Syngenta Print Management

Sandoz Novartis

CIS Print Management & Creative Services Relationship

Reckitt Benckiser

Successful EMEA Print Management Relationship rolling out globally

MARS German Print & POS Agreement expanding across EMEA

Pepsi Benelux POS Agreement expanding into other markets

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Business Model

Utilize proprietary sourcing technology and supply chain expertise to OUTSOURCE the sourcing,

management and distribution of print, point of sale and promotional materials at the lowest total cost.

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Core Service Lines

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HH Global builds and implements custom outsourcing solutions

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Case Studies & Examples of InnovationFebruary 2014

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Creative Production Services

Case study design for the worlds biggest brands

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Retail POS for Pharma: Wall Display ANZ

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Creative Production Services

Info-graphics, making the facts digestible

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Print Media: Pharma - Astellas

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Print Media: Pharma Print & POS in Russia

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Retail POS for Pharma EMEA

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Print Media: Pharma - Roche

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Direct Mail

Brand Creative Google AdWords re-engagement packs

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Program Model

February 2014

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Proposed Program Model

• Dedicated resources based onsite/near site providing technical and project management service in high

usage markets.

• Central team in Chicago, IL supporting regional teams with sourcing, inventory management and project

management.

• Utilizing central procurement tool to competitively bid and manage print production.

• Regional supplier selection matched to the requirement - incumbent suppliers are welcome as part of

this selection process.

• Full color & quality management program roll out as part of the implementation.

• Transparent model providing full breakdown of costs.

• Centrally/regional located warehousing & distribution services.

• Access To HHG Global Creative Services - Art Working/Creative/Translation/Adaptation/Digital Services

• Defined KPI’s with integrated program reporting.

• Dedicated Engagement Manager to work with you to map the process, agree the requirement, ensuring

we set the rules for success.

• Board Sponsorship.

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Production

Management

Warehousing

&

Distribution

Print

DM

POS

Estimation/Sourcing

SingleOn-line

OrderingSystem

XXXXXXXX

XXXXXXXX

XXXXXXXX

XXXXXXXX

End-Users Brands/Examples

XXXXXXX

Marketing Agencies

Advertising

Brand Management

Marketing Communications

Services Performed

On Site Near Site

Production Services Team

HH Global TechnologyProduction Workflow

Product Innovation & Brand Control

Production & Project Management

Proof Approval & Routing

Press Check/Vendor Management

Quality Control & Reporting

Proposed Program Management Model

Internal/External Agencies

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Flexible Resource Allocation

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5 Dedicated On-Site/Near-Site

Resources

IT Finance Production Cust. Service Logistics CreativeInternalSupport

Dedicated Account

Management

TekedaClient Services Manager

• Account Management• Strategy• Development• Governance• Issue Escalation

• Local Production Support• Technical Expertise• Relationship Management • Innovation & Value

Engineering

• Production Backup• Supplier Management• Production /Quality Control

HHG Central Production Team

HHG Production Services Manager

HHG Production Services Manager

HHG Production Services Manager

HHG Production Services Manager

HHG Production Services Manager

HHG Central Production Team

2 Dedicated Central Production

Resources

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Technology

• Web based – available 24x7x365

• No local software required

• ISR Compliant

• Intrusion prevention and detection in place

• Annual penetration testing (network and

systems)

• One system with integrated modules to meet

user requirements

• 110,000+ registered users

• Multi-currency (26 currencies and growing)

• Multi-lingual (22 currently supported)

• Cross browser and mobile/tablet compliant

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Client stakeholder clicks Print

Procurement link in

SAP

SAP matches Invoice to PO and generates payment to HH

OK to proceed!Order sent to

HHub

Basket is sent to SAP approval

process

Stakeholder is automatically

logged into the HHub and can

browse the Catalogue

Invoice generated to SAP with SAP PO No.

Goods printedand

despatched

Order to HHub

Configure items and checkout Un-approved order is held

Add items to the basket

SAP/HHub Catalogue Order Process

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Technology

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The e-Procurement platform allows the buying team to create an inquiry on the customers behalf. The inquiry dashboard displays the status of all inquiries including customer, creator, job name and status.

E-Procurement Technology

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Each inquiry can contain one or more product lines. Each product line can have a unique specification and its own set of suppliers.

E-Procurement Technology

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Add a schedule to each element of the enquiry Upload documentation against elements

E-Procurement Technology

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Program Dashboards & Reporting

E-Procurement Technology

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Instant pricing with C02 calculator

Instant pricing technology allows HH Global to calculate and capture CO2 information allowing clients to have a complete view of the carbon emissions generated through their print related activities.

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Automated quotation provided giving you full

confirmation of:

•Any artwork requirements

•Full product specifications

•Quantities required

•Kitting requirements

•Mailing requirements

•Labelling requirements

•Warehousing requirements

•Freight requirements

Once HH have approval to proceed, Sales orders and

supplier PO’s are created. The team then move forward

with the production.

Quotation

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Create

Creating a proof is as easy as adding an attachment to an

email, but with none of the drawbacks.

Share

Sharing work is simple with HH Global MCS. An email is sent to

each of the reviewers, giving them direct access to your proof -

no login, no sign-up, no problem.

Review

Intuitive, real-time feedback tools make visual mark-up and

collaborative commenting quick and easy. Each comment is

time and date stamped making it easy to keep track of

feedback also allowing an audit trail to be reported against.

Approve

Getting approval is a simple 3-click process.

Click on the "Submit Decision" button, choose from a set of 5

clear decisions and submit. Simple.

Manage

HH Global MCS allows you to manage multiple versions of the

same proof quickly and easily. Simply click the "New Version"

function on the proof page to upload a new proof HH Global

MCS will link the proof as a new version of the existing proof.

Media Collaboration-Artwork Approval

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• 100% Quality Guarantee

• Brand Immersion training- Brand rules/guidelines are cascaded throughout the HHG supply-chain

• Proof/print control and pass sheets produced on core materials – approved by Client (Paper standardization)

• Print Control Sheets used to set dot gain profiles within the supply chain and set quality expectations

• Branded swatch booklets using primary and secondary Client brand colors encompassing all paper types used for accurate color production over multiple print methods

• ISO 12467/2 compliance throughout the supply-chain creating higher print consistency

• ISO 9001 Quality and procedures Management

Quality Management

Maintaining color standard and brand integrity

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HH Global Assessment Process

KEY OBJECTIVE – Identify cost savings and service improvement opportunities within Takeda Print Supply Chain

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Contact

THANK YOU !

Kathleen A. ScovelVice President of Strategy and New Business Development

#847.943.7766 [email protected]

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