HGH Travel - Company Profile (English)

Click here to load reader

download HGH Travel - Company Profile (English)

of 12

  • date post

    12-Jan-2017
  • Category

    Travel

  • view

    33
  • download

    0

Embed Size (px)

Transcript of HGH Travel - Company Profile (English)

  • CULTURE & HERITAGE

    SMALL GROUPS

    M.I.C.E

    SUPPORTIVE ECO & COMMUNITY TOURISM

    Y O U R I N D O C H I N A A D V E N T U R E S T A R T S H E R E18 duong van an, hue, vietnam - tel . + 84 54 3 932 789 - fax. + 84 54 3 932 777

    email . sales@hghue.com - website. www.hghtravel.com

    Designed by Nguyen Thuong Hien - by HGH Travel.

    VIETNAM CAMBODIA LAOS MYANMAR

  • Moc Chau - Son La - Viet Nam by Nguyen Thuong Hien

  • Moc Chau - Son La - Viet Nam by Nguyen Thuong Hien

  • HGH TRAVEL IS A FULL-SERVICEDESTINATION MANAGEMENT COMPANY (DMC)

    W E S T R I V E F O R E X C E L L E N C E

    HGH Travel offers tourists innovative and exciting tour packagesand services throughout Indochina. Our professional staff and

    management team has over 20 years experience in tourism enabling us to provide top quality service.

    Our extensive operational network allows us to manage therequirements of tourists who travel with us in Vietnam, Cambodia,

    Laos, Thailand and Myanmar. We organize everything from ground transportation, flight booking as required,

    hotel accommodations, food, activities, events.

    We understand that choice is important to the modern tourist soas well as our published tours, we also have the unique feature of

    customizing tour options and services as neededto meet the needs of the group.

    Our aim is to create everlasting experiences never to be forgotten.

    With excellent team work, creative thinking, dedicationand a positive attitude everyone at HGH Travel

    are focused on monitoring, evaluating and respondingto necessary changes in existing tours as well as researching

    and adding new tours to the portfolio.

    WHO ISHGH TRAVEL?

    O U R S A F E T Y A N D I N S U R A N C E

    W I T H Y O U E V E R Y S T E P O F T H E W AY

    All modes of transportation used are regularly inspected toensure that they are all in good working order and offer maximum safety and comfort.

    Our drivers are trained, monitored and evaluated to ensure that they always follow road regulations, maintain safe handling of vehicles and offer courteous and helpful support to all passengers.

    We are fully insured by Vietnam Insurance Corporation (Bao Viet)for Third Party Liability.

    Wherever you are in Indochina, you will be escorted and support-ed by local guides with whom we work closely.However, if there are any queries or concerns,the staff team at the HGH head office in Hue

    are available to offer additional support.If required and if possible, we are will change arrangements

    to meet personal requirements during a tour.

    O U R P R O M I S E

    Requests for information will be responded to within 12-24 hours depending on the time zone difference. HGH staff continues to be diligent in maintaining communication and responding as needed from the time of the initial inquiry and booking through the tour itself to the time of the departure for home.

  • offers a wide variety of activities such as hiking, cycling, kayaking, caving, fishingand farming as well as Zen Buddhismand local Spa treatments.When creating eco-tours, we incorporatean unique experience for customers while maintaining and protecting the environment and culture.We have also created community tours to enable tourists to have the added experience of supporting communities throughwork tours, charity trips and other responsible programs. Sustainability is the by word that guides us.

    HGH Supportive Eco &Community Tourism

    provides easy pre-made tour packages and services with a variety of tour options throughout Indochina.Clients enjoy easy hassle free Book & Gowith no worries of concerns of needing to form larger groups. HGH Travel guarantees the departure date for groupsas small as two people.

    HGH Small Groupbrings the culture and heritage of Indochina to tourists from all over the world.We work with other tour operators all overthe globe to provide their clients withunforgettable experiences.Our services allow tourists to enjoythe locations and destinations they visitbut we also add the extra dimensionof enabling them to have handson experience by partaking in the daily life activities of the people around them.

    HGH Culture & Heritage

    HOW WE DO BUSINESSHGH Travel is a full service destination management company that provides twoseparate forms of service: HGH Travel Inbound Wholesale & HGH Travel Direct Sales.

    HGH TRAVEL INBOUND WHOLESALES

    HGH Travel Inbound Wholesale offers 4 separate divisions to cater to everyones needs:

    Eprides itself on its abilityand dedication to providingtop quality customer service

    when taking care of incoming incentives. We also have

    extensive experiencein managing conferencesand other special events.

    HGH M.I.C.E

  • By booking with HGH Travel, tourists help us contribute to the economical growth and development of our communities. Our tours help employ many people within the tourism industry including those working in hotels, restaurants andother touristic venues. However, farmers, fishermen, artisans and other local people also benefit.

    On community tours, tourists not only see but also get a chance to partake in the daily life of the locals. Tours help by bringing in a source of revenue that would otherwise not exist. The same applies when products and handicraft itemsare purchased. Everything contributes to maintaining the heritage and culture of the local community.HGH also contributes a percentage of the proceeds to the communities that we visit.

    Anyone who books with HGH Travel knows that they will receive the highest quality service at the most affordable rateswhile contributing to the sustainability of our communities, culture, and heritageeven more reasons to chooseHGH Travel.

    When consumers visitwww.hghtravel.com, easily see the travel options within the regionsof Indochina. They can also bookeverything from flights, hotels,ground transfers, tour packages andspecial events. And of course,our professional sales teamis always ready to answer any queriesvia email or phone.

    Vietnamese and expats can enjoythe support of the team while making travel plans to domestic or regional destinations.

    HGH Online Services

    HGH Offers Outbound&Domestic Travel

    HGH TRAVEL SUPPORT ING I TSCOMMUNIT IES AND HER ITAGE

    HGH TRAVEL DIRECT SALES OFFERS TWO SEPARATE CATEGORIES

  • The team exists to create the best experiencefor the consumer from the first contact for informationthrough the decisions and booking process and during the selected tour.Working for HGH TRAVEL becomes more than just a job,it is being part of a family dedicatedto working together to be the best in the business.

    Our services are flexible,creative and innovative offering customizable and affordable tourand travel services to the consumer while protecting the environmentand culture and contributing tothe growth of local communities.Our greatest strength is our abilityto adjust and adapt our servicesto the needs of the customer.

    OU

    R T

    EA

    M

    OU

    R S

    ER

    VIC

    ES We recognize that the modern tourist

    is looking for something differentand offer that extra dimension to a tour.

    Just this year, we are addinga number of new tours to

    our portfolio ranging from caving in the magnificent area of Quang Binh

    in Vietnam to a home staythat also teaches Zen Buddhism practices.

    We recognize that tourists may have concernsand may need help at a moments notice

    before and during a tour.We aim to offer that service

    to the very best of our capability.

    Quy Nguyen graduated from Hue University in 1995 and received his BA Degree in Englishand from Ha Noi University in 2005 with a BA in Tourism. His 20 years of experience in the tourism fieldbegan as a tour guide. He then worked for Huong Giang Travel Company in Hue City until June 2012.As Director of Huong Giang Travel he received Vietnams Top Ten Tour Operator Awards for four years.He founded HGH Travel and is currently the Chairman and Executive Director.

    Quys highest personal recognition was when he received the Certificate of Merits from Vietnams Prime Minister.

    It is his ambition to take HGH Travel to a new level of tourism with the key words being sustainable, eco-friendly, affordable and innovative. With Quys vision and insight, HGH Travel will become the top tour operator in Indochina.

    OU

    R I

    NN

    OV

    ATI

    ON

    WE

    TAK

    E TH

    E W

    OR

    RY A

    WA

    Y

    EX

    EC

    UTI

    VE

    DIR

    EC

    TOR

  • BOARD OF DIRECTORS

    BOARD OF MANAGEMENT

    OUR STRUCTURE OUR DESTINATIONS

    SALESDEPARTMENT

    FINANCE &ACCOUNTINGDEPARTMENT

    OPERATIONSDEPARTMENT

    MARKETINGDEPARTMENT

    AIRTICKETING

    &DIRECTSALES

    DEPARTMENT

  • For diversity of scenery and experiences among fun loving and friendly people from 53 Ethnic groups, Vietnam is the place to be. Vietnamese people are passionate about many things but few things more than food. Savor the unique flavors and textures created by restaurateurs and street vendors alike. A journey from the mountainous north to the low lying south,offers breathtaking scenery and numerous unique Heritage sites includingthe magical Ha Long Bay. Cities offer as much variety as the scenery fromthe old world charm of Ha Noi, to the elegance of Hue andthe modern vibrancy of Ho Chi Minh City. From Chinese rule through the America/Vietnam war to the present day, Vietnam has an amazing history that can be seen reflected intoday's way of life.

    VIETNAMThe Khmer Empire of the 9th to the 15th c