Hertfordshire Independent Living Service (HILS) Easy Read ......1 Hertfordshire Independent Living...
Transcript of Hertfordshire Independent Living Service (HILS) Easy Read ......1 Hertfordshire Independent Living...
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Hertfordshire Independent Living
Service (HILS) – Easy Read
Our Food Services
We help clients by delivering meals to their homes. This helps them
live independently.
Hot Meals delivered to your door
Tea packs delivered with your Hot Meal
1 Main Course + 1 dessert.
Meals delivered every day.
A big menu for you to choose from.
It costs £4.95
Free welfare check – making sure you are okay!
1 Sandwich or Cream Tea + 1 Snack +
1 Dessert
Chilled food for the evening meal.
A big choice of snacks and
sandwiches.
It costs £3.45
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Breakfast Packs delivered with your Hot Meal
Hot food for Groups
1 Cereal or Porridge + 1
Pastry/Snack + Drink
Ready for the next day.
It costs £2.95
1 Main Course + 1 Dessert
Good for eating with friends
We can deliver to lunch
clubs
A big menu with lots of
choice
It costs £4.95 per person
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Medication prompts with your Hot Meals
Emergency Food and Grocery Packs
Someone can remind you to take
your medicine.
This is free.
Ask a health or social care
professional to refer you.
These are bags of food for when you
come back from hospital.
They can be delivered to your home,
to a friend, or to the hospital
reception.
You can ask for fresh items too.
These bags are free. Ask your social
worker or hospital staff to refer you.
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Active Ageing
This service helps you to be more active and mobile at home.
Being more physically active can help you feel happier and
healthier.
Our team will:
• Make a plan of exercises that you can do safely.
• Visit you one day each week for up to 12 weeks.
• Give you information about where you can go to exercise
with other people.
Helping You Stay Well
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Helping You Stay Safe
Short, five minute visits to make sure you
are okay.
We can remind you to take medication
or make you a drink
It costs £3.50 per visit.
Pop-in Visits
This is a strong metal box attached
outside your house.
You can keep a house key in it.
The box locks with a code that you can
choose.
Give the code to people you trust and
visit you often.
Always check with your carer before
giving out your code.
There are 2 types of key safe, 1 costs £66
and 1 costs £90.
If there is a problem with your key safe,
we can visit you to fix it. This costs £30.
Key Safes
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Our Health and Wellbeing Services
Nutrition and Wellbeing
Dementia fun clubs
Our team can come to see you at
home.
They will check your weight and give
you advice about what to eat.
If you have allergies or need a special
diet, they will help you choose the right
food.
Groups of people with mild dementia do
fun activities.
Our friendly team do gentle sport, arts
and crafts, games and music.
Lunch is included in the price, everyone
eats together.
It costs £25 to join, and £25 per session.
Please pay every month in advance.
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Hertswise
Free Home Eye Testing
For people with dementia, memory
problems, and their carers.
There are support groups, activities and
other services.
Puts you in contact with specialist
advisers to help you.
Opticians will come to your home and
check your eyesight.
This is free for anyone over 60.
They can advise you on the best eye
treatment.
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Our Community Services
Advocacy
This service puts you in contact with
professional people.
They can help you understand your health
and care options.
They can help you make good decisions.
They can do research for you, answer letters, and attend meetings for
you.
Write letters and emails with you.
They will listen to you and help you find what you need.
If you want this, call HertsHelp on 0300 123 4044. Someone will visit you to
see if you are eligible.
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Jubilee Community Centre
This is our Community Centre in St
Albans.
Lots of groups hire our rooms for
different activities.
There is a drop-in restaurant where you
can have a hot Main Course + Dessert.
Lunch costs £4.95.
This is when the restaurant is
open
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Contact Us
There are many ways for you to contact us. Ask for extra help if
you need it.
Our contact details
Call us on 0330 2000 103
Email us on [email protected]
Send a letter to:
Hertfordshire Independent Living Service,
Unit 16, Green Lane One
Blackhorse Road
Letchworth, SG6 1HB
For people who can’t see very well we have large
print menus.
Just tell us your address and we can send it to you.
For people who have difficulty hearing or
speaking on the phone, you can send texts to:
07432 614968
For people who speak little English we have
translated leaflets in Urdu and Bengali.
You can also ask for help from the North Herts
Minority Ethnic Forum. Call them on 01462 440224
or email to [email protected]
Let us know if you need extra help: