Heroes, Villains, and Changing the World
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Transcript of Heroes, Villains, and Changing the World
Heroes, Villains, & Changing the World:
Transforming Your CU & Your Career
1
Which of the following movie titles best describes your relationships?
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Leader Effectiveness
Training4
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8,000,000
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50+7
438
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$700 million
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Act 1Listen Well
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Why is it hard to listen to someone?
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Active
Listening
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Proving your understanding of...
Facts&Feelings
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“Help me
understand.”
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Empathize to
summarize.
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Act 2Fight Fair
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How do you typically respond to conflict?
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“It’s just a personality
conflict.
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There’s no such thing as a
personality conflict.
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“It’s just a personality
conflict.
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“It’s just a behaviorconflict.
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FundamentalAttributionError
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The behavior causing the problem
The effect of the behavior on you
Your primary feelings as a result
Confrontive I-Message
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Solutions!X33
Labels!X34
Set theStage 1Define
Needs
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6Pre-Step
BrainstormSolutions
EvaluateSolutions
Choose Solution
Do It!
Did you do it?
I-Messages&
Active Listening
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Praise
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Why do compliments sometimes stink?
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The behavior that rocked
The effect of the behavior on you
Your primary feelings as a result
Appreciative I-Message
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Act 3
Love Bloopers
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Act 4
Back It Up
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Intermission
Know Your
Villains
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Finale
Save the Right World
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