Henrik DamslundJesper Hanno Senior Technology Specialist “Always Busy” Microsoft Danmark WM-Data...

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Enterprise Challenges Management and Security Managing infrastructure is costly and slow Managing infrastructure is costly and slow  Multiple IM clients to manage and support  Remote Access and VPN’s costly and complex  Rising use of as file transfer requires more storage Exposure to threats Exposure to threats  Public IM networks open to viruses, not secure, IP breaches  New regulations from NASD, SOX, SEC, HIPAA Changing Communication Methods Changing Communication Methods  85 percent of all enterprises in North America use a form of IM  38% of workers have at least one public IM client  20% of all enterprise users worldwide utilize IM today, this number to grow to 80% of by year-end % %

Transcript of Henrik DamslundJesper Hanno Senior Technology Specialist “Always Busy” Microsoft Danmark WM-Data...

Henrik DamslundJesper Hanno Senior Technology Specialist Always Busy Microsoft Danmark WM-Data Microsoft Office Live Communications Server 2005 Overview Communication full of inefficiencies Communication full of inefficiencies Communication tag all too common ( , voice mail) Workers physically separated by geography and time zone Dont know a persons availability before trying to contact Difficult to automate real-time processes and notifications Connecting to other organizations is difficult Connecting to other organizations is difficult Often requires costly third-party products Different organizations use different systems Communication costs are high Communication costs are high Long-distance phone calls storage of messages and files Enterprise Challenges Productivity and Cost Disconnected Data Disconnected Processes Disconnected Platforms Disconnected People Contractors Customers Suppliers Partners EnterpriseSolutions PC Tablet Laptop PDALOB Apps GroupProductivity Legal Data PersonalProductivity HR Research Enterprise Challenges Management and Security Managing infrastructure is costly and slow Managing infrastructure is costly and slow Multiple IM clients to manage and support Remote Access and VPNs costly and complex Rising use ofas file transfer requires more storage Exposure to threats Exposure to threats Public IM networks open to viruses, not secure, IP breaches New regulations from NASD, SOX, SEC, HIPAA Changing Communication Methods Changing Communication Methods 85 percent of all enterprises in North America use a form of IM 38% of workers have at least one public IM client 20% of all enterprise users worldwide utilize IM today, this number to grow to 80% of by year-end % % Real-Time Collaboration Vision Integrated seamlessly into organizational infrastructure Universal availability across devices and networks Intuitive, contextual user experience Rich, presence-based multi-modal collaboration Intuitive, integrated software and services that provide pervasive real-time collaboration capabilities enabling people to work together more effectively Delivering Full Suite of Capabilities People-Driven Processes Timely Access To Knowledge Collaborative Work Space Integrated Communications Services PresenceInstant MessagingWeb ConferencingAlertsStreaming VideoAV ConferencingTeam WorkspacesDocument Workspaces Versioning Voic Content AggregationContent ManagementEnterprise SearchDocument CollaborationFinding People Project Management.Task ManagementWorkflow Business Process Automation Discussions Organizational Roles, Access Rights Process-Based FormsTracking and Reporting Process DesignLOB IntegrationExtranet RTC Investments Microsoft Office Live Communications Server Integrated Communications platform Presence and instant messaging solution Microsoft Office Live Meeting Web conferencing and screen call solution The Next Generation Client Istanbul Integrated IM + Telephony client for information workers Other Microsoft C&C Investments: Windows, Exchange, Outlook, SharePoint, Smartphone, OneNote, MSN Real-TimeCommunicationsPlatform Live Communications Server 2005 Enterprise Presence and IM Solution The Enterprise Grade Real-Time Communication Solution Make better decisions faster by connecting customers, partners and suppliers in real time Flexibility of an extensible platform (SIP/SIMPLE) Connecting People and Businesses, Security Enhanced, Manageable and Scaleable Secure Improved Management Platform Connectivity Remote Connectivity Architecture Enhancements Transport Layer Security (TLS) connectionsTransport Layer Security (TLS) connections Audio/Video privacy using RTP/LCP encryptionAudio/Video privacy using RTP/LCP encryption Kerberos and NTLM for client authenticationKerberos and NTLM for client authentication Windows AD Integration (authentication, identity, Policies)Windows AD Integration (authentication, identity, Policies) Management console supports LCS 2003 and 2005Management console supports LCS 2003 and 2005 Familiar Windows based management tools WMI/MMC/MOMFamiliar Windows based management tools WMI/MMC/MOM APIs/SDK enable integration with LOB appsAPIs/SDK enable integration with LOB apps Supporting a Store, Registrar, and a high-end Presence EngineSupporting a Store, Registrar, and a high-end Presence Engine Access to the SIP routing engineAccess to the SIP routing engine Organization to organization, and clearinghouse federationOrganization to organization, and clearinghouse federation Managed connectivity to public IM clouds (MSN, AOL, Yahoo)Managed connectivity to public IM clouds (MSN, AOL, Yahoo) Remote User Scenario No VPN requiredRemote User Scenario No VPN required Distributed, two-tiered architectureDistributed, two-tiered architecture SQL Server for higher availability, failover, data recoverySQL Server for higher availability, failover, data recovery Scalable deployment with new topologies pool architectureScalable deployment with new topologies pool architecture Live Communications Server 2005 Adding Real-Time to Microsoft Office Enabling Contextual Collaboration Presence in Outlook, Excel, Word, SharePoint and more Presence in Outlook, Excel, Word, SharePoint and more Enabling higher productivity from users favorite applications Enabling higher productivity from users favorite applications Windows Server System Integration Rich management and control with familiar Windows tools Windows Active Directory for authentication Windows Active Directory for authentication SQL Server for scalable logging, archiving and for use in regulated environments SQL Server for scalable logging, archiving and for use in regulated environments WMI, MOM, MMC for familiar management tools WMI, MOM, MMC for familiar management tools Remote Users Users Access Proxy Single Server Architecture Single Server Architecture Supports up to 15k users Users data stored in MSDE Authenticated identity in AD Add Logging & Archiving Add Logging & Archiving SQL Server Remote User Access Remote User Access No VPN required Federate Outside Firewall Federate Outside Firewall Via Access Proxy LCS Clients LCS 2005 SE Logging/ArchivingServer SQL Live Communications Server SE Standard Edition Basic Topology LCS 2005 Standard Edition Environnent LCS 2005 Standard Edition Environnent Load Balancer Live Communications Server EE Enterprise Edition Topologies SQL Remote Users Users Access Proxy LCS 2005 EE LCS 2005 EE Load Balancer LCS 2005 EE LCS 2005 EE Two Tiered Architecture Two Tiered Architecture Over 100k users in single pool SQL database stores user info Authenticated identity via AD Scale out Scale out With additional EE servers Remote User Access Remote User Access No VPN required Federate Outside Firewalls Federate Outside Firewalls With Access Proxy For Higher Availability For Higher Availability Front End fail-over support Optional SQL clustering SQL SQL Cluster (optional) Server and Server Pool Management List of Technical Documentation Task pane Live Communications Server 2005 Administration Resource View Topology pane Extensible Data Pane Live Communications Server 2005 Administration Status View Manage LCS 2003 & 2005 Environment Enterprise B Enterprise A Live Communications Server 2005 Direct Federation Between Organizations LCS 2005 LCS Clients LCS 2005 LCS Clients LCS 2005 Access Proxy LCS 2005 Access Proxy Manage connected environments to 2 or more organizations Manage connected environments to 2 or more organizations Ability to specify shared certificates and user access Ability to specify shared certificates and user access LCS 2005 Clearinghouse Live Communications Server 2005 Clearinghouse Federation Automotive Industry Example) Automobile Manufacturer (LCS 2005 Enterprise) LCS Clients Windshield Manufacturer Tire Supplier Audio Supplier Central point of management Central point of management Allows for enterprise to have ONE connection to clearinghouse vs. multiple connections to multiple organizations (Clearinghouse serves as router to other organizations) Allows for enterprise to have ONE connection to clearinghouse vs. multiple connections to multiple organizations (Clearinghouse serves as router to other organizations) LCS 2005 Access Proxy LCS 2005 Proxy Access Proxy Public Instant Messaging Connectivity With MSN, AOL, Yahoo* Enterprise A LCS Client LCS 2005 Access Proxy SIP Proxy LCS 2005 Access Proxy LCS Client LCS 2005 Access Proxy *Licensing for Public IM network connectivity will be a separate charge. Details are TBD A top customer-requested scenario A top customer-requested scenario Brings together corporate IM and public IM Brings together corporate IM and public IM No 3rd party gateways/software required No 3rd party gateways/software required One desktop client One desktop client LCS Client Custom Tabs Audio/Video Application Sharing Remote Assistance Notifications Presence Instant Messaging Whiteboarding File Transfer Windows Messenger 5 Simple and familiar user experience integrates multiple session types LM Integration Istanbul Live Communications Server 2005 Windows Messenger SharePoint Portal Server Live Communications Server Feature Comparison by Version Feature LCS 2003 LCS 2005 Standard Edition LCS 2005 Enterprise Edition Connect and Collaborate Live Meeting Integration Connectivity to public IM Share presence and IM between organizations Presence Awareness and Contacts Presence Status Control (online, away, busy) Server-side roaming contacts Integration with Microsoft Office programs Offline status 150+ Contacts supported = Feature Included= Feature Enhanced= New Feature Live Communications Server Feature Comparison by Version Feature LCS 2003 LCS 2005 Standard Edition LCS 2005 Enterprise Edition Server Performance Active User Capacity Up to 15,000 per sever Up to 15,000 per sever Over 100,000 per server pool Over 100,000 per server pool Failover support for planned growth or unplanned downtime Clustering Capability SQL Server for backup, extended data recovery Security IM Text, Audio, Video encryption Kerberos / NTLM Logging & Archiving Advanced Logging = Feature Included= Feature Enhanced= New Feature Live Communications Server Feature Comparison by Version Feature LCS 2003 LCS 2005 Standard Edition LCS 2005 Enterprise Edition Administration and Reporting Administration through Microsoft MMC Manage both LCS 2003 and LCS 2005 Servers Support for MOM Active Directory directory services integration Group Policy Object Management Enable users by per-user, bulk-user or per-feature Extensible Based Platform Server API Updated Client API = Feature Included= Feature Enhanced= New Feature Office Live Partner Ecosystem Platform Extensions SolutionsServices Multi-Party Voice / Video Hygiene Financial News / IM Manufacturing / SC Public IM Connectivity Chat Fax / SMS Telephony / PBX Integration w/ CRM System Integrators Integrated Conferencing E-Learning Session Border Control Logging / Compliance Load Balance Backup / Restore Web Client Alerts Mobile Client Key ISV Scenarios for LCS Instant Messaging Web Access Instant Messaging Web Access Multi-party Voice / Video / Data Multi-party Voice / Video / Data Integrated Conferencing Integrated Conferencing Persistent Chat Persistent Chat Compliance and Logging Compliance and Logging Anti-Virus and Content Filtering Anti-Virus and Content Filtering SMS Gateway SMS Gateway Media Relay Media Relay Alerts Alerts Unique Opportunity LCS 2005 Customer Airlift in Redmond, April 19-20th, Hear about Microsofts Real Time Collaboration Strategy all up 2. Get hands on lab training on setup, deployment and IM archiving 3. Get hands on lab training creating enterprise pools with LCS Prepare active directory domain and deploying a standard edition server 5. Configuring Federation and Setting up archiving 6. Deploying the proxy and configuring outside user access 7. Learn about the Troubleshooting tools for LCS Learn about Security and LCS Learn about the capacity planning tools for LCS Hear how Microsoft has deployed LCS 2005 internally throughout a 60K employee organization This will be a full 2 days no leaving early. 8AM 6PM BOTH DAYS, WITH A COMPLEMENTARY DINNER ON TUESDAY NIGHT. AND ALL FOOD PAID FOR. This will be a full 2 days no leaving early. 8AM 6PM BOTH DAYS, WITH A COMPLEMENTARY DINNER ON TUESDAY NIGHT. AND ALL FOOD PAID FOR. Budapest Reach client for Live Communications Server: Enabling LCS to reach a new set of Information Workers Browser based Intuitive, contextual user experience with look/feel similar to Istanbul Delivers new scenarios (ie. kiosks, remote workers) Reach client for Live Communications Server: Enabling LCS to reach a new set of Information Workers Browser based Intuitive, contextual user experience with look/feel similar to Istanbul Delivers new scenarios (ie. kiosks, remote workers) Browser-based client delivering: Intuitive, contextual end-user experience with look and feel similar to Istanbul Key enabler to extend the reach of LCS to a broader range of information workers Browser-based client delivering: Intuitive, contextual end-user experience with look and feel similar to Istanbul Key enabler to extend the reach of LCS to a broader range of information workers BudapestBudapest Design Principles Intuitive and in-context user experience Integrated into enterprise infrastructure Enable reach to a wider range of Information workers Ease of deployment and management Design Principles Intuitive and in-context user experience Integrated into enterprise infrastructure Enable reach to a wider range of Information workers Ease of deployment and management Core Capabilities Rich IM and presence delivered via a web browser Unique IM features to ensure ease of use in a browser environment Alignment with LCS scalability goals Broad base of browser clients supported Core Capabilities Rich IM and presence delivered via a web browser Unique IM features to ensure ease of use in a browser environment Alignment with LCS scalability goals Broad base of browser clients supported Concluding Remarks Real-Time Collaboration space is undergoing an inflection point. Huge opportunity for customers and partners to benefit from this disruptive change. Real-Time Collaboration space is undergoing an inflection point. Huge opportunity for customers and partners to benefit from this disruptive change. Microsoft is making a huge commitment to Real Time Collaboration. Microsoft is making a huge commitment to Real Time Collaboration. Microsoft working together with partners can provide transformational solutions to customers, built cost-effectively on a horizontal industry-standard platform. Microsoft working together with partners can provide transformational solutions to customers, built cost-effectively on a horizontal industry-standard platform. Copyright 2004 Microsoft Corporation. All rights reserved. This presentation is for informational purposes only. Microsoft makes no warranties, express or implied, in this summary.