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HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043
HENKE HI-GATE, R/H & L/H HENKE MODEL: HG CAT140G, 135H-163H For CAT 140G & 135H-163H Series Graders
PARTS BOOK AND INSTALLATION MANUAL SERIAL NUMBER __________________ VERSION 4.3, APRIL 2016
HENKE MANUFACTURING CORPORATION
MANUFACTURERS OF SNOW REMOVAL EQUIPMENT FOR 95 YEARS 3070 WILSON AVE. LEAVENWORTH, KS 66048 PHONE (913)682-9000 FAX (913)682-0300
WEBSITE ADDRESS: WWW.HENKEMFG.COM EMAIL: [email protected]
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 2 of 27
Introduction
Thank you for your purchase of a Henke Hi-Gate for CAT motor graders. This Installation Manual should be read in its entirety before installation is performed to minimize mounting problems. Before beginning your installation, please check that all of the appropriate ship-loose parts and hardware listed in Table 1 were received. In the unlikely event that any parts are missing, please contact Henke Manufacturing Corporation at (913) 682-9000 for replacements.
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Table of Contents Introduction ............................................................................................................................. 2
Safety Section ........................................................................................................................... 4
Maintenance ............................................................................................................................ 5
Parts List Tables ........................................................................................................................ 8
Parts Replacement Figures ........................................................................................................ 8
Installment ............................................................................................................................. 12
Installation Instructions .......................................................................................................... 19
Henke Warranty ..................................................................................................................... 26
Dealer Warranty Procedure .................................................................................................... 27
Figures FIGURE 1 – CAT Grader with Henke HI GATE, R/H .............................................................. COVER
FIGURE 2 – Hi-Gate Spring Blade Assembly ................................................................................ 7
FIGURE 3 – Hi-Gate Bearing Assembly ....................................................................................... 8
FIGURE 4 – Hi-Gate Attachment and Hardware Parts View ......................................................... 9
FIGURE 5 – Hi-Gate Attaching Weldments Installation Steps .................................................... 12
FIGURE 6 – Sub-Assembly #1 ................................................................................................... 13
FIGURE 7 – Sub-Assembly #2 ................................................................................................... 14
FIGURE 8 – Sub-Assembly #3 ................................................................................................... 15
FIGURE 9 – Locating Hi-Gate On Moldboard ............................................................................ 16
FIGURE 10 – Hi-Gate Hydraulic Cylinder and Attaching Weldments - photo .............................. 17
FIGURE 11 – Hi-Gate Spring Blade and Ear Assembly - Photo .................................................... 18
Tables TABLE 1 – Parts Hi-Gate Spring Blade, Parts list .......................................................................... 7
TABLE 2 – Hi-Gate Bearing Assembly ......................................................................................... 8
TABLE 3 – Hi-Gate Attachment and Hardware Parts View, Parts List ......................................... 10
TABLE 4 – Cutting Edges .......................................................................................................... 22
TABLE 5 – Cutting Edge Hardware ........................................................................................... 23
TABLE 6 – Henke Curb Guard & Wear Guards .......................................................................... 24
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IN SEASON MAINTENANCE
Snow removal equipment must be cared for and maintained regularly. Daily or pre-route inspection and maintenance are necessary. Failure to do so may affect efficiency and safety.
A visual inspection must be carried out after every 8 hours of operation. Look for damaged components, bends, cracked welds or hydraulic leaks. REPAIR IMMEDIATELY! It is recommended to re-torque all bolts after the first 8 hours of use and to regularly check for loosened or missing fasteners. Replace any damaged or missing fasteners immediately.
Because of the environment in which snow equipment is expected to operate, hydraulic lines, fasteners, wearable or replaceable items and warning decals may become damaged by snow, ice and road debris. These items must be inspected daily and replaced if necessary to avoid equipment damage or personal injury.
Lubrication of moving parts is of the utmost importance. Exposure to snow, ice, salt and road debris will wash away lubrication quickly and it may be necessary to inspect and reapply lubrication more than once a day.
Henke SWL AH Case 621B Version 4.3, April 2016 Page 6 of 27
GROUND ENGAGING COMPONENTS
CUTTING EDGES & GUARDS: Replace any broken cutting edges, unevenly or excessively worn cutting edges, and broken or worn wear guards.
RUNNING GEAR: Replace broken, worn, or missing running gear shoes, and any damaged adjuster leg components. Grease internal threads and sliding members (it’s best to disassemble and grease directly; zerks aren’t as effective at greasing these areas).
HARDWARE: Replace missing or broken bolts. Proper torque is important! Use grade 8
plow bolts for steel cutting edges.
HYDRAULICS
HOSES: Plug or cap any QC fittings or any open hose ends. Inspect hoses for any leaks or
potential leaks. Secure hoses with hose clamps.
CYLINDERS: Check for leaks, and any chrome rod dents or scratches. Apply a light coat of oil or grease on exposed rod surfaces.
FRAME AND MOLDBOARD
JOINTS: Check pins, bushings, and pivot bolts for wear. Make sure all keepers are in
place. Make sure shear bolts and pins are same as original equipment (usually grade 2). Some drivers don’t like replacing shear pins and will install grade 8 replacements to avoid replacing during a storm. These items are designed to shear to protect the driver and the equipment. CHECK WELDMENTS FOR CRACKS.
CABLE AND SHEAVES (IF APPLICABLE)
CABLE: Check cable thoroughly for fraying, kinks, and abnormal wear. Make sure cable is
properly routed and seated in all sheaves. Verify that cable clamps have the proper torque and are in the correct orientation and spacing. Cable shall be checked prior to each use or after every 8 hours, whichever comes first.
SHEAVES: Verify that sheave, bushings and retaining pins are in good condition and adequately greased. Make sure that sheaves, bushings and pins do not have any abnormal wear and rotate without restriction.
REPLACE WORN OR BROKEN PARTS FOUND BY ABOVE INSPECTIONS
END OF SEASON MAINTENANCE
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 7 of 27
Item No. Qty. Part No. Description
1 1419-0050
419-0082
Main Blade Assembly w/o Top Plate Assembly R/H
Main Blade Assembly w/o Top Plate Assembly L/H
2 1419-0015
419-0081
Top Plate Assembly, R/H
Top Plate Assembly, L/H
3 1
419-0017
419-0055
419-0006
419-0087
Float Blade Assembly, R/H - 6"
Float Blade Assembly, R/H - 8"
Float Blade Assembly, L/H - 6"
Float Blade Assembly, L/H - 8"
4 1 7160029 Rubber Cutting Edge - Hi- Gate
5 1 4100-0039 Retaining Rubber strip - Hi-Gate
6 1 7030049 Toplock Nut, 1-8 GR. C
7 1 7020233 Hex Capscrew, 1-8 x 3.0 GR. 8
8 6 7030084 Toplock Nut, 5/8 - 11 GR. C
9 6 7150002 Plow Bolt 5/8 - 11 x3.0 GR. 8
10 1 7070073 Spring, Higate-Grader
11 1 419-0009 Spring Retaining Assembly
12 3 7030031 Toplock Nut, 1/2 - 13 GR. C
13 3 7040042 Flat Washer, 1/2 Hardened, SAE
14 3 7020130 Hex Capscrew, 1/2-13 x 1.5 GR. 8
TABLE 1 – HI-GATE Spring Blade, Part List
FIGURE 2 – HI-GATE Spring Blade Assembly
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 8 of 27
Item No. Qty. Part No. Description
1 1 419-0048 Main Blade, HiGate CAT G/H
2 1 419-0015 HiGate Top Plate, R/H
15 4 7030084 Toplock Nut, 5/8-11 GR. C
16 1 7040006 Flat Washer, 5/8 Hardened, SAE
17 1 4100-0032 Plate Bolt-On Horizontal
18 1 419-0004 Bearing Inboard
19 4 7020288 Hex Capscrew 5/8-11 x 2.50 GR. 8
20 1 419-0005 Bearing Outboard
20
TABLE 2 – HI-GATE Bearing, Part List
FIGURE 3 – HI-GATE Bearing Assembly
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 9 of 27
31
FIGURE 4 – Hi-Gate Attachment and Hardware Parts View
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 10 of 27
Item
No.Qty. Part No. Description
Associated
Sub-Assy.
17 1 REFERENCE Plate, Bolt-On Horizontal 2
23 1 4100-0087 Mount Plate, Left 1
24 1 7020082 Hex Capscrew, 3/4-10 X 3.50 GR. 8 1
25 2 7040007 Flat Washer, 3/4 Hardened, SAE 1
26 2 7030030 Toplock Nut, 3/4-10 GR. C 1
27 1 4100-0088 Mount Spacer 1
28 1 7050102 Clevis Pin, 1 X 6 3
29 2 7050003 Cotter Pin, 3/16 X 2.0 3
30 1 4100-0095 Cylinder Ear I/B CAT HiGate 3
31 1 7080560 Higate Hydraulic Cylinder 1&3
32 1 4100-0094 Cylinder Ear O/B CAT HiGate 3
33 1 7050101 Clevis Pin, 1.0 X 5.0 2
34 2 4100-0091 Curved Triangular Gusset 2
35 1 4100-0150 Upper Bolt-On Mount Plate 2
36 1 N/A CAT G/H Moldboard 2
37 1 7020080 Hex Capscrew, 3/4-10 X 3 GR. 8 3
38 1 4100-0153 Cylinder Anchor Plate, Bolt-On 3
39 1 4100-0155 Brace, Lower 3
40 2 4100-0152 Gusset, Lower 3
41 1 4100-0154 Rectangular Gusset 3
42 1 4100-0151 Lower Bolt-On Mount Plate 3
43 1 4100-0160 Straight Edge, Triangular Gusset 1
44 1 4100-0159 Notched Gusset 1
45 5 N/A Existing Moldboard Nut 2&3
46 5 7150002 Plow Bolt 5/8" 2&3
NOTE 1 1
419-0048
419-0077
419-0002
419-0084
Mainblade & Slide HiGate
Cat G/H - 6" RH - w/HWR
Mainblade & Slide HiGate
Cat G/H - 8" RH - w/HWR
Mainblade & Slide HiGate
Cat G/H - 6" LH - w/HWR
Mainblade & Slide HiGate
Cat G/H - 8" LH - w/HWR
TABLE 3 – Hi-Gate Attachment and Hardware Parts View, Parts List
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FIG
UR
E 5
– H
i-G
ate
Att
ach
ing
Weld
men
ts In
sta
llati
on
Ste
ps
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 13 of 27
FIGURE 6 – Sub-Assembly #1
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 14 of 27
FIGURE 7 – Sub-Assembly #2
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 15 of 27
FIG
UR
E 8
– S
ub
-Assem
bly
#3
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 16 of 27
FIG
UR
E 9
– L
ocati
ng
Hi-
Gate
on
Mo
ldb
oard
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 17 of 27
FIG
UR
E 1
0 –
HI-
GA
TE
Sp
rin
g B
lad
e a
nd
Ear
Asse
mb
ly -
Ph
oto
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 18 of 27
Note
: T
his
im
age
is
outd
ated
. Y
our
HiG
ate
has
a new
more
sta
ble
low
er
cyli
nder
bra
ce.
FIG
UR
E 1
1 –
Hi-
Gate
Hyd
rau
lic C
yli
nd
er
an
d A
ttach
ing
Weld
men
ts -
Ph
oto
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 19 of 27
Mounting Instructions for RH Hi-Gate on CAT 140 G & 135H-163H Graders
1) Preparation of Hi-Gate for mounting
a) Before welding, disconnect electrical system components as directed in the motor grader manual.
b) Remove 5 right hand outboard bolts along curved end of moldboard
2) Installation and mounting of Hi-Gate to motor grader moldboard.
Step 1: Attach Hi-Gate mounting plates to motor grader moldboard (See Fig. 5, Step 1)
3. Temporarily bolt 4100-0088 and 4100-0087 (Items 27 & 23, Fig.4) to moldboard.
4. Temporarily bolt 4100-0151 and 4100-0150 (Item 35 & 42, Fig.4) to CAT moldboard’s five right hand outboard end holes using provided 7150002 Plow Bolts & existing 5/8” Moldboard Nuts removed in the preparation step.
5. Temporarily bolt 4100-0153 (Item 38, Fig. 4) to moldboard lower rib outboard holes, with arrow shaped end of plate pointing inboard.
6. Position gussets 4100-0152 (Qty. 3), 4100-0154, and 4100-0155 (Items 39, 40, and 41 respectively, Fig 4) between the two bolted-on plates 4100-0153, and 4100-0151 as shown in Figure 5, Step 1, and Figure 8. Tack loose pieces to bolt-on plate 4100-0151 (Item 42, Fig. 4)and to each other, with plenty of clearance for bolt removal. Do Not tack pieces to outer plate 4100-0153 yet. See Figure 8 for placement and measurements. DO NOT TACK ANYTHING TO MOLDBOARD!
7. Remove bolt on plate 4100-0153 and plate 4100-0151 (with tacked-on sub-assembly). Fully weld around small pieces onto plate 4100-0151 using 5/16” Fillet Weld. DO NOT WELD ANYTHING TO MOLDBOARD!
8. Re-attach plate 4100-0151 with welded on pieces and plate 4100-0153 and fully tighten in place, they will not need to be taken off again from this point forward.
9. Tack and fully weld plate 4100-0153 to complete sub-assembly #3 (See Figure 8) on the moldboard using 5/16” fillet welds. See Figure 5, Step 1 for final appearance. DO NOT WELD ANYTHING TO MOLDBOARD!
Step 2: Attach Bearing Ears and Cylinder Ears for Hi-Gate mounting (See Fig. 5, Step 2)
10. Install 419-0004 (Item 18, Fig.3) and 419-0005 (Item 20, Fig.3) into Hi-Gate Top Plate Assembly 419-0015 tube.
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 20 of 27
11. Align and bolt together 419-0032 (Item 22, Fig.4) and 419-0004 (Item 18, Fig. 3) using hardware 7020288 bolts (Qty. 4), 7040006 washers (Qty. 4), and 7030084 nuts (Qty. 4) (Items 19, 16, and 15 respectively, Fig. 3).
12. Pin base end of cylinder 7080590 (Item 31, Fig. 4) to loose cylinder ears 4100-0094 and 4100-0095 (Items 32 & 30, Fig. 4) using clevis pin 7050102 and cotter pin 7050003 (Items 28 & 29, Fig. 4.
Step 3: HiGate Position on Moldboard (See Fig. 9 and Fig. 5, Step 3)
13. Using a forklift and chain lift gate using chain ear on top of moldboard. 14. Position Hi-Gate relative to moldboard as shown in figure 9. Ensure 419-0004 and
419-0005 (Items 18 and 20, Fig. 3) are level. TIP: Use extra pieces of angle iron tacked in place to gate and moldboard to hold gate in place while installing bracing at rear of moldboard. Do not let slack on chain holding up moldboard. This will ensure gate does not move during installation.
Step 4: Attaching Final Gussets and Cylinder. (See Fig. 6, and 7, and Fig. 5, Step 4)
15. With Hi-Gate positioned correctly, position 4100-0160 & 4100-0159 (Items 42 &44, Fig. 4) gussets under Bolt-On Plate 4100-0032 (Item 22, Fig. 4) and against Bolt-On Plate 4100-0087 (Item 23, Fig. 4). Tack gussets to plates so that bolts are easily removable and bearing 419-0004 rests loosely in tube of top plate assembly (Item 2, Fig. 3). See Figure 6 for sub-assembly #1 final visual.
[DOES ITEM 21 GET WELDED TO MOLDBOARD?]
16. Position 4100-0091 (Qty.2) (Item 34, Fig. 4) under Bearing 419-0005 (Item 20, Fig.
3) and against Bolt-On Plate 4100-0150. Tack gussets 4100-0091 to 419-0005 and 4100-0150 so that bolts are easily removable, and bearing 419-0005 rests loosely in tube of top plate assembly (Item 2, Fig. 3). See Figure 7 for sub-assembly #2 final visual.
17. Make sure all dimensions are still being held from Figure 9 AND that Hi-Gate is flush with CAT moldboard.
18. Fully extend cylinder (Item 31, Fig. 4) and make sure that both cylinder ends are aligned to one another.
19. Install rod end to Hi-Gate with clevis pin 7050101 and cotter pin 7050003 (Items 33 & 29, Fig. 4).
20. Position and tack loose cylinder base-ears 4100-0095 and 4100-0094 to plate 4100-0153. Make sure all dimensions are being held in figure 9. Make sure tack welds allow cylinder to swing down freely and be sure that cylinder maintains perpendicularity to Hi-Gate pivot. This will prevent side-loading of cylinder.
21. Remove cylinder from Hi-Gate and Moldboard leaving base-ears tacked to sub-assembly #3.
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 21 of 27
22. Remove created sub-Assemblies 1 & 2 from Moldboard and weld all tacked parts
together with 5/16” fillet welds. (Sub-Assemblies had shown in figure 6 & 7).
23. Weld tacked base-ears to plate 4100-0153 with 5/16” fillet welds.
C. Plumbing of Hydraulics to Hi-Gate cylinder
24. Re-Install finished sub-assemblies and cylinder in place on CAT moldboard.
25. Run hoses out to cylinder; be sure that hoses have plenty of slack to allow moldboard proper freedom of movement.
D. Final Inspection and test
26. Cycle cylinder up and down to verify that Hi-Gate is operating properly.
27. WARNING: MAKE SURE NO-ONE GETS BETWEEN HI-GATE AND MOTOR GRADER MOLDBOARD, OR HI-GATE AND GROUND, DEATH OR SEROUS INJURY CAN OCCUR.
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 22 of 27
TABLE 4 – Cutting Edges
10FT. 7150088
SNOW BASKET1” THICK
X10" Tall CP
16FT. 3500-0016 1300-0402
12FT. 3500-0012 1300-0396
RUBBER
Notes 5&6
1 ½” THICK
X10” Tall CPRETAINING STRIP
CARBIDE 3/4” THICK
4FT.X5” TALL 7150123
4FT.X8” TALL 7150164
8FT. 3500-0008 3500-0026
9FT. 7150053
CP 8”
STEEL1/2” THICK 5/8” THICK 3/4” THICK
12FT. 7150019 7150056 Call
9FT. 7150013 7150045 71500468FT. 7150172 Call Call
11FT. 3500-0011 1300-03953FT.X8” TALL 7150163
10FT. 3500-0010
Call
8FT.
6FT.X6” TALL 7150124
14FT. 3500-0014 1300-04014FT.X6” TALL 7150025
7150052
1300-03943FT.X6” TALL 7150035
10FT. Call Call 7150050
3FT.X5” TALL Call 9FT. 3500-0009 1300-2223
CP 10"
STEEL1/2” THICK 5/8” THICK 3/4” THICK
7150169 Call
4FT. 7150187 Call Call
11FT. 7150018
3FT. 7150186 Call Call
10FT. 7150017 Call 7150171
CP 6”
STEEL1/2” THICK 5/8” THICK 3/4” THICK
3FT. 7150021 Call
4FT. 7150022 Call Call
7150044 7150049
12FT. 7150010 7150082 7150032
12FT. 715001611FT. 7150009 7150089 7150031
7150043 7150047
10FT. 7150008 7150090 7150197 11FT. 7150015 7150040 7150048
9FT. Call Call 7150036 10FT. 7150014
7150081 7150055
7FT. Call Call 7150028 8FT. 7150012 Call 7150042
6FT. Call Call 7150004 6FT. 7150005
3FT. 7150037 7150078 Call
7150079 Call
5FT. 7150007 7150184 7150026 5FT. 7150011 Call 7150054
4FT. 7150154 7150129 7150072 4FT. 7150038
NOTES:
1. For Cutting Edges Not Listed Call Henke Manufacturing at 1-888-682-9010.
2. Except as noted, all cutting edges have 1.5" gauge line (distance from top edge to center of holes)
3. "CP" = Center Punched
4. All edges shown are punched for 5/8" bolts.
5. For rubber cutting edges, 6" tall center punched steel edges, Items 7150186 & 7150187 may be used to
provide proper support behind the rubber edge.
6. Henke's rubber cutting edges feature a minimum tensile strength of 2000 psi and a maximum DIN rating
of 150, and last much longer in service than lower quality rubber cutting edges available from some other
suppliers.
7.Polyurethane cutting edges also available - call for price and availability.
5FT.X8” TALL 7150097
1/2” THICK 5/8” THICK 3/4” THICK
2FT. Call 7150119 7150189 2FT. 7150039 7150077
6" STEEL 1/2" THICK 5/8" THICK 3/4" THICK 8” STEEL
Call
3FT. 7150153 7150120 7150073
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 23 of 27
TABLE 5 – Cutting Edge Hardware
HENKE CUTTING EDGES
HENKE CUTTING EDGES
TYPE LENGTH PART NO. USES/NOTES
2” 7150001
2 ½” 7150003
3” 7150002
3 ½” 7150103
4” 7150105
4 ½” 7150106
5” 7150108
6” 7150107
3” 7020280
4” 7020287
5” 7020359
6” 7020363
4” 7020064
4 ½” 7020128
5” 7020295
NYLOCK NUT
5/8-11 GRADE 8N/A 7030095
USE WITH RUBBER OR
POLY CUTTING EDGES
TOPLOCK NUT
5/8-11 GRADE CN/A 7030084
USE WITH STEEL OR
CARBIDE CUTTING EDGES
PLOWBOLTS
5/8-11 GRADE 8
FOR STANDARD CUTTING
EDGES AND WEAR
GUARDS
CARRIAGE
BOLTS
5/8-11 GRADE 8
FOR SOME WRAPAROUND
CURB GUARDS
(SQUARE HOLES, NOT
COUNTER SUNK)
HEX BOLTS
RUBBER AND POLY
CUTTING EDGES (USE
NYLOCK NUTS ONLY)
HIGATE_CAT_140G & CAT 135-163H_EFF_ALL_8540220-02-043 Page 24 of 27
TABLE 6 – Henke Curb Guards & Wear Guards
Wrap-Around Curb Guards, Steel
7150122 6”, Left
7150121 6”, Right
7150117 8”, Reversible
Wrap-Around Curb Guards, Chrome-Carbide Weld Deposit on Wrap-Around Corner
7150125 6”, Left
7150126 6”, Right
7150115 8”, Left
7150118 8”, Right
Wrap-Around Curb Guard + Wear Guard, Chrome-Carbide Weld Deposit on Wrap-Around Corner + on Bottom Wear Edge
7150113 6”, Left
7150114 6”, Right
7150130 8”, Left
7150131 8”, Right
Bolt-On Curb Guards (Bolts to Outside of End Rib)
139-1046 Bolt-On Guard Assy.
1300-1633 Optional spacer (Required for
Tripedge applications)
Henke Wear Guards and Wear Shoes
Wear Guards, Standard Length (9”), with Chrome-Carbide Weld Deposit (Mount in front of cutting edge)
7140106 6”, Reversible
7140107 8”, Reversible
Wear Guards, Long Length (21”), with Chrome-Carbide Weld Deposit (Mount in front of cutting edge)
7140108 6”, Reversible
7140008 8”, Reversible
Cast Wear Shoes
(Mount behind cutting edge)
7140004
Wear shoe for 6” cutting edges, or 8” center-punched edges
7140002 Wear shoe for 8” cutting edges
Bottom Angle Saver (Mount behind of Bottom Angle)
199-0280
Bottom Angle Saver with Carbide Strip
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Henke Standard Warranty Policy
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Dealer Warranty Procedure
For units delivered within the past 12 months, report any warranty problems needing
repair to our Product support department. Please have information ready regarding:
1. Henke unit model and serial number, 2. Model of equipment Henke unit is attached to (prime mover) 3. Description of the problem and any helpful information by the
end user. (Photos are always helpful). Measurements or photos may be requested by Henke engineering for any issues regarding prime mover proximity and clearance, or any other unique considerations of fit and adaptability. These may be necessary for a proper repair recommendation and procedure. Henke will respond with a written labor hour allowance for Henke participation on a faxed claim form and will ship any required replacement parts. If necessary, a repair procedure will be included on the claim form. A parts invoice will be generated to confirm shipment of the replacement parts.
If defective parts are needed for analysis, Henke will request their return.
Any such returned items are to be labeled with the claim number and returned to: Henke Manufacturing Corp.
ATTN: Product Support
3070 Wilson Ave.
Leavenworth, KS. 66048
RGA#_____________ The dealer should perform repairs as agreed on a dealer warranty repair order. Return the claim form with a copy of the dealer warranty repair order and service report. Credit as agreed will be issued to the dealer upon receipt of the dealer warranty repair order invoice (Pro-forma invoice), and upon receipt, inspection and warranty confirmation of the returned parts if any. Parts & Service Assistance Parts and service assistance is available, Monday through Friday, from 8:00 am to 5:00 pm, CST. Call 913-682-9000.
Our web site, www.henkemfg.com, is a quick source for parts pricing, and many common
parts diagrams.
Parts purchase orders may be faxed in at any time to 913-682-0300. Faxed orders are encouraged, as they help insure order accuracy and follow up. Include any special instructions, such as drop ship addresses on your order.