Helping Your Students Succeed with Cognitive Tutor and …...Parent Webinar Helping Your Students...
Transcript of Helping Your Students Succeed with Cognitive Tutor and …...Parent Webinar Helping Your Students...
Parent Webinar Helping Your Students Succeed with
Cognitive Tutor ® and MATHia ® December 5th, 2013
Scott Spindler, Customer Support Lead
Kasey Bratcher, Director of Professional Development
Agenda
• Who are We?
• Troubleshooting: Getting Things Up and Running
• Software Demo: Helping Your Student be Successful
• Customer Support Contacts
Who Are We?
• Carnegie Learning was founded by Carnegie Mellon
University researchers and veteran math teachers.
• We are focused exclusively on mathematics.
• Our software is unlike anything else on the market and
has won numerous awards.
• Our research is long-standing and on-going.
Who Are We?
Customer Support Lead
Director of Professional Development
Troubleshooting
• Avoid problems from the start by running the
system requirements tool
• Installing Java
• Pop-up messaging
• Beyond the system requirements tool
System Requirements Tool
System Requirements Tool
System Requirements Tool
Installing Java
• Go to http://www.java.com
Installing Java
Installing Java Windows
Installing Java Windows
Installing Java Windows
Installing Java OS X 10.7 or higher
Installing Java OS X 10.7 or higher
Installing Java OS X 10.7 or higher
Troubleshooting
• What would you like to know?
For More Information, Contact us:
Scott Spindler Customer Support Lead
Toll Free: (888) 851-7094 x113
Kasey Bratcher Director of Professional Development
Toll Free: (888) 851-7094 x416
CUSTOMER SUPPORT [email protected]
Toll Free: (888) 851-7094 option 3