Helping sm es improve and grow
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Transcript of Helping sm es improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
QMI Solutions
Empowering business. Connecting expertise
qmisolutions.com.au
Empowering business. Connecting expertise.
Agenda
• Our “why”
• Our proven formula
• Foundations for improvement
• How you can get on the journey to improvement
2Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Our “why”
We believe Australia can have a vibrant and successful manufacturing industry that:
• Boosts economies – regionally, State, Nationally
• Increases expertise – global competitiveness
• Creates/retains jobs – sustainability
3Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Our “why”
Typical client profile:
• SMEs – 96% of Australian businesses (ABS: 2012)
• “Industrial” SMEs ie – typically manufacturers, but those supplying to mining/resources, agribusiness, construction, infrastructure, major project etc
• Those that want to improve
4Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
SME profile
Australian SMEs are typically:
• between 20-200 employees
• $2M-$65M turnover
• 96% of businesses (ABS: 2012)
They are also:
• Time/resource poor
• Driven by key personnel
• “receptor-restricted”
• The future – the rise of micro multi-nationals (Prof Roy Green – UTS, Smart Company, March 2013)
5Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
SMEs – the challenges
Raise the receptors of SMEs to adopt proven world class technologies and practices that work, in order to:
• be globally competitive
• grow
• enhance the spin-off of ideas and new businesses
6Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Technology diffusion
7
The technology diffusion curve:
Commercial viability
Market failure (Govt support)
Exit point
Entry point
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
The Govt role in market failure
Asking the market failure questions1:
• Source (externality, public good, monopolies, information asymmetry)
• Evidence
• Ability to solve the problem
• Benefit vs cost
1 Brooks, A.C., 2013, The Art of Limited Government
8Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Technology diffusion
QMI Solutions has been doing this for 20 years:
• Technology (and practice) diffusion (dissemination)
• Early 90s introduced stereolithography to Queensland/Australia
AUDIENCE PARTICIPATION: what is stereolithography?
9Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Technology diffusion – 3D printing
10Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Where the growth comes from
Networks
Opportunities
Skills
Systems
Technology
Tim
eHelping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Technology diffusion
QMI Solutions has evolved to assist SMEs adopt and implement solutions in:
• Productivity
• Innovation
• Capability
• Skills
There is Govt support to help improve your business in these areas.
12Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
The journey to excellence
13Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Foundations for improvement
Productivity:
• Increase output
• Reduce costs
• Target profit directly
Delivered via events, workshops, benchmarking tools and action planning activities.
14Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Productivity success story
Issues:
• “Firefighting”
• Process flow
• Growth
15
Journey:
• ProEdge training
• Manufacturing Microscope
• Value Stream Mapping
Results:
• Reduced job turnaround 30+ days to 17 days
• Capacity increased by 50%
• Factory is “tour ready”
Full case study available at: http://qmisolutions.com.au/resources/case-studies
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Productivity success story
16
Full case study available at: http://qmisolutions.com.au/resources/case-studies
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Foundations for improvement
17
Innovation:
• Create new opportunities
• Commercialise ideas
• Collaboration activities
Delivered via events (webinars), workshops, invite-only sectoral clinics, benchmarking tools and action planning activities.
Additionally, the Queensland Inventor Service provides assistance through commercialisation advice.
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Innovation success story
Issues:
• Commercialisation of new idea – Ecosplash
18
Journey:
• Innovation Coaching
• QWIN
• Ideas2Market
Results:
• IP identification and protection
• Introductions and referrals to researchers and other programs
• Commercialisation of idea
Full case study available at: http://qmisolutions.com.au/resources/case-studies
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Foundations for improvement
19
Capability:
• Increase awareness of opportunities
• Improve enterprise capability
• Connect projects locally
Delivered via events (webinars), workshops, benchmarking tools, action planning activities and one-to-one implementation.
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Capability success story
Issues:
• Wanted to win greater share of project work
• To be considered as Top 2-3 suppliers
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Journey:
• Lean Manufacturing
• MPSP
• ICN Gateway
Results:
• Won $3M contract on Airport Link
• Increased capability to bid on future tenders
Full case study available at: http://qmisolutions.com.au/resources/case-studies
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Foundations for improvement
Skills
• Enabling an industry-skills agenda
• Skill and workforce development
• Career pathways
Delivered via events (webinars), workshops, skills incentives and connections.
21Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Skills success story
Issues:
• Improving skills pathways of young people into manufacturing careers
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Journey:
• Gateway Schools program
• Industry-school partnerships
Results:
• More interest in engineering careers esp. girls
• Industry-school linkages – career community
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Skills success story
23
A1 Racing team from Pine Rivers State High School won world championships in Texas November 2013
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
Demonstrable value
24Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
More success stories
25
o improved productivity by 25%o now manufactures 95% of products locally
o increased yield from 39% to 80% in four weeks
o loss prevention now saves $500K p.a.
o won $480K worth of worko increased productivity by 50%
o won $4.2M contract on GCUH projecto won additional contract for Mackay Base
Hospital project
o developed DIY custom-fit security doorso provided IP protection, business model
development and go-to-market strategy
o reduced staff turnover by 147%o improved efficiency by 44% (saving $132K)
o won $10M worth of work o gained an entry point into
further major project work
Full case study available at: http://qmisolutions.com.au/resources/case-studies
Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
How to get started on the journey
26Helping SMEs improve and grow
qmisolutions.com.au
Empowering business. Connecting expertise.
27
QMI Solutions
33 McKechnie Drive
Eight Mile Plains QLD 4113 Australia
T. 07 3364 0700 F. 07 3364 0786
qmisolutions.com.auEmpowering business. Connecting expertise.
Questions
Helping SMEs improve and grow