HELP YOUR SELLERS FILL FUNNEL & SHORTEN SALES CYCLES …€¦ · FILLING PIPELINES BIGGER & FASTER...

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HELP YOUR SELLERS FILL FUNNEL & SHORTEN SALES CYCLES TO BECOME MORE VALUABLE AVOID 3 KILLER SELLING MISTAKES PRESENTATION FOR 1999 5C'S COPYRIGHT PROTECTED

Transcript of HELP YOUR SELLERS FILL FUNNEL & SHORTEN SALES CYCLES …€¦ · FILLING PIPELINES BIGGER & FASTER...

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HELP YOUR SELLERSFILL FUNNEL &SHORTEN SALESCYCLES TO BECOMEMORE VALUABLEAVOID 3 KILLER SELLING MISTAKES

PRESENTATION FOR 

1999 5C'S COPYRIGHT PROTECTED

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OBJECTIVES

Helping sales reps &channel sellers becomemore valuable to yourorganization faster Driving profitablerevenue growth fasterthan ever before: 30%+more sales velocity

CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

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AGENDA

CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Fill sales pipeline Speed up sales cycle

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FILLING PIPELINES BIGGER & FASTER

FILLING PIPELINES BIGGER & FASTER CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

5Types of questions sales pros must ask in customer meetings. Only one directly relates to filling pipeline. Most sales pros do not know this.  

CAUSE

EFFECT 

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FILLING PIPELINES BIGGER & FASTER | CHALLENGE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Circumstance Challenge Consequence Change Positive Closing / Bridge

Only challenge questionspurposefully fill the sales

pipeline/funnel.

1

2

3

4

5

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CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Issues

Concerns

Obstacles

Worries

Frustrations

Problems

Difficulties

Headaches

Complaints

Troubles

Struggles

FILLING PIPELINES BIGGER & FASTER | CHALLENGE

CHALLENGE QUESTIONS

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FILLING PIPELINES BIGGER & FASTER | CHALLENGE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Challenge questions must include achallenge buzz word.

Asking challenge / fishing questions is oneof the highest impact sales activities.

1

The mindset for asking challengequestions is…where does it hurt?

Prospects must say the words: “ I’mworried about…” “We’re strugglingwith…” “My problem is…”

2

3

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FILLING PIPELINES BIGGER & FASTER | CHALLENGE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

No problem = no sale.

Asking challenge / fishing questions is oneof the HIGHEST IMPACT sales activities.

A1

Bigger pipeline

First sellers are problem detectives.Second they are solution sellers.

Why are CHALLENGE QUESTIONS

critical to success?

A2

A3

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What types of difficultiesdoes your team having setting

up video conferencing?

1

Does your staff strugglewith the VPN or

connecting to head officewhile on the road?

2 What are your 3 biggest

headaches collaboratingbetween different

locations?

3

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Do you worry that if you hadto restore a data back up it

would take too long / becomplicated?

4

What types of challengesdo you have with storage& memory during peak

times?

5 What concerns do you

have about security?

6

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Do you worry that your staffhas too many jobs and not

enough time?

7

What types of issues doyou deal with trying to

manage all the servers?  

8 What are your two biggest

concerns defendingagainst malware?

9

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What is your biggest obstaclemoving more work to the

cloud? 

10

What is your biggestcomplaint about…? 

11 How hard is it for you

to…?

12

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FILLING PIPELINES BIGGER & FASTER | CHALLENGE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

What kinds of issues do you facegrowing; sales & profits? 1

What concerns do the executiveshave about the customerexperience? Churn rates?

What part of the business isstruggling most with cost control?

2

3

Which one of the dept. leaders is frustrated with employeeproductivity?

4

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FILLING PIPELINES BIGGER & FASTER | CHALLENGE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

How many fishingquestions are being

asked?

Typically salesmanagers, PAMs,

CAMs, channel leadersare not tracking.

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FILLING PIPELINES BIGGER & FASTER | CHALLENGE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

INPUTS = OUTPUTS

If not fishing for problems

= BIGTROUBLE

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FILLING PIPELINES BIGGER & FASTER | CHALLENGE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

 guiding principles forasking challenge questions

correctly.

5

 VERY EASY TO LEARN & APPLY

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

types of questions formeetings… challenge /

fishing was one.

5

 MEET ANOTHER

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Circumstance Challenge Consequence Change Positive Closing / Bridge

1

2

3

4

5

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

CONSEQUENCE QUESTIONS

= PAIN

 PAIN DETECTIVE

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Pain in whatcontext?

_________________

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

THE OBJECTIVES OF ASKING CONSEQUENCE QUESTION ARE:

Reveal the financial pain of living with their # 1 challenge.

Create urgency to shorten the sales cycle. 

1

2

PAIN

PRICE

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Gather numbers to build abusiness case and ROI basedrecommendations. 

3

Differentiation; seen as aprofessional advisor vs. a seller. 4

DOCUMENTED IN THE EXECSUMMARY

LETTER

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Sequence is a critically important key to the discoverymeeting interview.

Consequence follows challenge.  It must.

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

What do we want to do to with the # 1 challenge the prospect just told us about? Q

A M__ __ __ __ __ __ __ IT. 

PRICE

PAIN

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Monetize it.

What are all the costs ofliving with the # 1 problem

they just to us about?

A

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

The problemcosts more than

the solution.

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

Could it lead to…lost  sales? If so,how many, value,  annual cost? If you don’t

free up ITresources… How will it effect…the customer

experience? If negatively, how?Rebates/ rework costs? Cost of lost customers?

2

1

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

What impact does it have on…you?Fall behind? Overtime? Opportunity costs?

What are the consequences of thaton…other employees? Lost productivity?   What are the costs?

4

3

100 employees lose an hour per week @ $25/hr.

= $2500/week $10,000/mon $120,000/yr.

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

SALES 1

2

3

4

THE COSTS OF LIVING

WITH THEIR #1 PROBLEM?

CUSTOMERS

PROSPECT

CO-WORKERS

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The bigger the cost of pain the greaterthe sense of

___________________________ to buy.

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

How often are yourreps & channel

sellers including the cost of the problemin their proposals?

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FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

When the cost of the problem is HUGE they find budgeteven where there is none.

Cost of problem = $1,000,000

Cost of solution = $100,000

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CHRIS-BENNETT-TRAINING.TEACHABLE.COM FILLING PIPELINES BIGGER & FASTER | CONSEQUENCE

@ 1000% ROI no-brainer  territory

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"shorten sales cycles.."

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CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

very high impact sales activity mandatory not optional weak pipeline means toofew fishing questions

FILLING PIPELINES BIGGER & FASTER 

CHALLENGE

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CHRIS-BENNETT-TRAINING.TEACHABLE.COM 

expose financial pain Octopus drill looking for 10:1 = no brainer

FILLING PIPELINES BIGGER & FASTER 

CONSEQUENCE

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Two-minute  preview ofFishing Questions

to fill funnels.

Using Cisco securitysolutions as examples.

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CHRIS-BENNETT-TRAINING.TEACHABLE.COM FILLING PIPELINES BIGGER & FASTER

WEIGHT OF THIS FISH?

[email protected]