Hello! leafl_HR-english.pdf · for anything you need. What are my rights in Croatia? Like any other...
U. K. Belarus Ukraine Moldova Romania Bulgaria Turkey Greece Mediterranean Sea Serbia FYROM Alb. Mont. Hungary Slovakia Poland Czech Rep. Germany Neth. Belgium France Italy Austria Switz Croatia Bos. & Herz. Slovenia ? ? ? ! ! * * ? ! * * This project is funded by the European Union Protecting children in the context of the refugee and migrant crisis in Europe About us The International Organization for Migration (IOM) is there for your assistance. We can also help you in Italy, Greece, Austria, Slovenia, Hungary and Bulgaria! For more information on IOM Croatia assistance you can take a look at our web site or contact us via phone! croatia.iom.int/migrantchildren +385 48 16 885 Hello! Where am I now? Hello! You are in Croatia, a country in Europe and a member state of the European Union (EU). The capital is Zagreb and the official language is Cro- atian. As a child, you will be protected in Croatia. Read on about your rights! Where will I stay? If you are travelling alone and if you are under 14, you will be transferred to an open children’s home. If you are alone and between 14 and 16 you will be transferred to an open dormitory for the education of children, and if alone and aged between 16 and 18, you will be placed in an open Reception Centre for Asylum Seekers. Don’t forget that you have these rights no matter where accommodated. Speak freely with your caretakers to find out more. There are house rules you should follow, but you can freely move around. There, you will have a place to sleep, religion appropriate food, and clean clothes. Make sure you speak to the adults at the reception facility for anything you need. What are my rights in Croatia? Like any other child under 18 in Croatia, you have the right to be safe and protected. This means that you should not be detained and you can seek asylum. Ask caretak- ers at the reception facility more information on this. What is asylum? Asylum is a way to make people feel safe in another country. If you faced danger in your country and had to leave your home you can submit an asylum claim. Croatia can give it to you, but you need to apply. Why is my age important? People under 18 are children and have all the rights described in this leaflet. Please tell the truth about your age. If you have any official document (passport, ID card) to prove your age, show it to the police when asked. If you have no documents, your age can be assessed. This can be done in different ways with the help of a doctor. They may speak with you, exam- ine your physical condition and features to help them understand your age. If you feel uncomfortable taking your clothes off in front of the doctor, just say it. If you think the age assessed is wrong, you can ask for another examination. Can I ask for help from adults of the dormitory? Yes, you can always ask adults for help and support! Adults who take care of you in the dormitory or in a reception centre should do what is best for you. Don’t forget, anything you receive from your caretakers will not cost you anything. Can I say what I feel? Yes, you can speak freely about anything you wish, and adults have to listen and take it seriously. Can I be treated in a different way than other children in Croatia? Of course not! All children have the same rights, no matter who they are, where they live, what language they speak, what their religion is, whether they are boys or girls. Please be patient with your adult caretakers, because you don´t speak the same language. Can I get in touch with my family? Of course you can! If your parents are not with you, you can always contact them. Ask the adults from the dormi- tory to help you get in touch with your relatives. Tell your guardian or caretakers from the dormitory if you wish to be reunited with your family. Can anyone hurt me or treat me badly? You have the right to be protected from being hurt and treated badly, in body or mind. If it happens, always tell it to an adult you trust. Can I visit a doctor if I don´t feel well? Yes, of course you can! Whenever you need a doctor, speak to your guardian or the caretakers from the dormitory. You have the right to health care, safe water and food, clean environment and information to help you stay well. 1. Your rights CHILDREN’S RIGHTS AND RESPONSIBILITIES And what about school? Every child in Croatia must go to elementary school. You can also continue your schooling. Every day you spend in school is a good invest- ment for your and your family´s future. Can I work? If you are 15 or older, you can look for a job, only if you finished elementary school. It´s always smart to finish your education first because this will get you a better job. Talk about this with your guardian or the caretaker from the dormi- tory. Do I have to speak Croatian? In Croatia everyone has the right to practice their culture, language and religion. It´s good to learn another language, and Croatian will help you at school, finding a job and meeting new friends.
Transcript of Hello! leafl_HR-english.pdf · for anything you need. What are my rights in Croatia? Like any other...
Iceland
Ireland
U. K.
Norway
Sweden
Finland
RussiaEstonia
Latvia
Lithuania
Belarus
Ukraine
Moldova
Romania
Bulgaria
TurkeyGreece
Malta
Mediterranean Sea
Atlantic Ocean
Nowegian Sea
Serbia
FYROM
Alb.
Mont.
Hungary
Slovakia
Poland
Czech Rep.
Germany
Neth.
Belgium
France
Spain
Italy
AustriaSwitz
Croatia
Bos. & Herz.
Slovenia
Portugal
Denmark
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* This project is funded by the European Union
Protecting children in the context of the refugee and migrant crisis in Europe
About us The International Organization for Migration (IOM) is there for your assistance. We
can also help you in Italy, Greece, Austria, Slovenia, Hungary and Bulgaria! For more information on IOM Croatia assistance you can take a look at our web site or contact
us via phone!
croatia.iom.int/migrantchildren +385 48 16 885
Hello!Where am I now?Hello! You are in Croatia, a country in Europe and a member state of the European Union (EU). The capital is Zagreb and the official language is Cro-atian. As a child, you will be protected in Croatia. Read on about your rights!
Where will I stay? If you are travelling alone and if you are under 14, you will be transferred to an open children’s home. If you are alone and between 14 and 16 you will be transferred to an open dormitory for the education of children, and if alone and aged between 16 and 18, you will be placed in an open Reception Centre for Asylum Seekers. Don’t forget that you have these rights no matter where accommodated. Speak freely with your caretakers to find out more. There are house rules you should follow, but you can freely move around. There, you will have a place to sleep, religion appropriate food, and clean clothes. Make sure you speak to the adults at the reception facility for anything you need.
What are my rights in Croatia?Like any other child under 18 in Croatia, you have the right to be safe and protected. This means that you should not be detained and you can seek asylum. Ask caretak-ers at the reception facility more information on this.
What is asylum? Asylum is a way to make people feel safe in another country. If you faced danger in your country and had to leave your home you can submit an asylum claim. Croatia can give it to you, but you need to apply.
Why is my age important?People under 18 are children and have all the rights described in this leaflet. Please tell the truth about your age. If you have any official document (passport, ID card) to prove your age, show it to the police when asked. If you have no documents, your age can be assessed. This can be done in different ways with the help of a doctor. They may speak with you, exam-ine your physical condition and features to help them understand your age. If you feel uncomfortable taking your clothes off in front of the doctor, just say it. If you think the age assessed is wrong, you can ask for another examination.
Can I ask for help from adults of the dormitory?Yes, you can always ask adults for help and support! Adults who take care of you in the dormitory or in a reception centre should do what is best for you. Don’t forget, anything you receive from your caretakers will not cost you anything.
Can I say what I feel? Yes, you can speak freely about anything you wish, and adults have to listen and take it seriously.
Can I be treated in a different way than other children in Croatia? Of course not! All children have the same rights, no matter who they are, where they live, what language they speak, what their religion is, whether they are boys or girls. Please be patient with your adult caretakers, because you don´t speak the same language.
Can I get in touch with my family?Of course you can! If your parents are not with you, you can always contact them. Ask the adults from the dormi-tory to help you get in touch with your relatives. Tell your guardian or caretakers from the dormitory if you wish to be reunited with your family.
Can anyone hurt me or treat me badly? You have the right to be protected from being hurt and treated badly, in body or mind. If it happens, always tell it to an adult you trust.
Can I visit a doctor if I don´t feel well? Yes, of course you can! Whenever you need a doctor, speak to your guardian or the caretakers from the dormitory. You have the right to health care, safe water and food, clean environment and information to help you stay well.
1. Your rights
C H I L D R E N ’ S R I G H T S A N D R E S P O N S I B I L I T I E S
And what about school? Every child in Croatia must go to elementary school. You can also continue your schooling. Every day you spend in school is a good invest-ment for your and your family´s future.
Can I work?If you are 15 or older, you can look for a job, only if you finished elementary school. It´s always smart to finish your education first because this will get you a better job. Talk about this with your guardian or the caretaker from the dormi-tory.
Do I have to speak Croatian?In Croatia everyone has the right to practice their culture, language and religion. It´s good to learn another language, and Croatian will help you at school, finding a job and meeting new friends.
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Who will be taking care of me? A guardian will be appointed to you 8 days after you arrive at the reception facil-ity. The guardian is legally responsible for your overall care and legal representation. You can always get in touch with him/her. Make sure you exchange contacts! Care-takers working where you are accommo-dated can also help you.
What if I need a lawyer supporting my case?If you want to understand your situa-tion or if you have any complaints, first you should contact your guardian. The guardian will take care of you and sup-port you also during your legal proce-dures.If you still think you need help, ask the caretakers from the dormitory to contact the Croatian Law Centre (CLC). They offer free legal assistance.
You can find a CLC legal advisor at Ulica Andrije Hebranga 21, 10000, Zagreb.
01 4854 934
4. Legal procedure – step by step
Step 1 - What shall I do first when I enter Croatia? First, you need to talk to the police. But don´t be afraid! You have the right to assistance during this procedure. You can speak in your own language and the police has to provide an interpreter who speaks your language. A caretaker will also be there. They will support you to understand everything and to feel comfortable. If you speak English, tell this to the police and the caretaker.
Step 2 - What will the authorities do with me?They will make sure you are well and take you to a police station. Don’t worry, this is a completely usual thing. They will ask you some questions in the presence of an interpreter and a caretaker.
Step 3 - What will the authorities ask me? In order to understand your situation better, they will ask simple questions, for example:
? Where are you from?
? How old are you?
? Which countries did you come through?
? Are you travelling alone?
? Do you have any family in Europe?
Please answer all questions as best as you can. If you can’t answer, just say so. If you need a break you can always ask for it. What you say will be recorded in writing too. Sign the record only if it is correct. If you do not understand it or feel something is missing, let the author-ities know.
Step 4 – What about asylum? If you were forced to leave your country and you need protection, tell it to the police. If you feel you need to be protected, you need to say this clearly. This is called expression of intent to claim asylum. If you are 14 years and older, your fingerprint will be taken by the Croatian authorities. This tells the authorities who you are. You should know that fingerprints are managed confidentially. A photo will also be taken, which will be handled confidentially as well. Don’t be afraid of this, it is usual procedure! After the initial accommodation and when your guardian is appointed, you can officially start the asylum procedure.
3. Services available
You should know that with the rights you have, there comes responsibility. What are your responsibilities?
! Respect others. If you expect to be respected regardless of your sex, ethnic origin, language, age, nationality and religion, than you should treat others in the same way.
! Do no harm. Your right to be protected against cruelty, exploitation and neglect, means that you have the responsibility not to harm others.
! Keep your environment clean. If you have a right to a clean environment, then you also have the responsibility to clean up after yourself.
! Learn new things. You have the right to education, but it is your responsibility to study and learn as much as you can.
2. What rules should I follow? – Your responsibilities
