Hearing Aid Marketing Opportunities United States Hearing Aid Market (U.S.A Hearing Aid Market)...
Transcript of Hearing Aid Marketing Opportunities United States Hearing Aid Market (U.S.A Hearing Aid Market)...
Hearing Aid Marketing Hearing Aid Marketing OpportunitiesOpportunities
United States Hearing Aid MarketUnited States Hearing Aid Market(U.S.A Hearing Aid Market)(U.S.A Hearing Aid Market)
Hearing Central LLCHearing Central LLC1390 Kathryn Lane1390 Kathryn Lane
Lake Forest IL 60045Lake Forest IL 60045847-295-6946847-295-6946
Updated June 2008Updated June 2008Updated December 2007 Updated December 2007
Summer 2006Summer 2006
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Current And Future Current And Future
Market TrendsMarket Trends
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
7,875,000
23,625,000
0
5,000,000
10,000,000
15,000,000
20,000,000
25,000,000
30,000,000
35,000,000
2006
People w/ hearing aids People w/out hearing aids
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Current Hearing Loss PopulationCurrent Hearing Loss Population
Source: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin PhdSource: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin Phd
Total Hearing Loss Population = 31,500,000
Current hearing aid adoption rates - 25%
i.e. 75% of hearing impaired who could wear a hearing aid do not.
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketCurrent Hearing Aid Usage (2006)Current Hearing Aid Usage (2006)
Source: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin PhdSource: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin Phd
Includes All Hearing Aid Types (BTE, ITE, ITC)
5,512,500
2,362,500
11,025,000
2,362,500
0
2,000,000
4,000,000
6,000,000
8,000,000
10,000,000
12,000,000
14,000,000
People Wearing 2 Hearing Aids People Wearing 1 Hearing AidBinaural Hearing Aids (2/user) Single Hearing Aid (1/user)
Wearers(7,875,000)
# Units Worn(13,387,500)
Binaural
Single
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Reasons for Slow AdoptionReasons for Slow Adoption
““Mom and Pop” distribution system Mom and Pop” distribution system (9000+/- Audiologists, 3000+/- Dispensers)(9000+/- Audiologists, 3000+/- Dispensers)
Stigma of wearing a hearing aidStigma of wearing a hearing aid(will change as more people age and need a (will change as more people age and need a hearing aid)hearing aid)
High Cost ($1500 - $3000 ea.)High Cost ($1500 - $3000 ea.) Most are not covered by private insuranceMost are not covered by private insurance No Medicare/ Medicaid Coverage (VA does)No Medicare/ Medicaid Coverage (VA does) Barriers to entry Barriers to entry Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Projected Hard-Of-Hearing PersonsProjected Hard-Of-Hearing Persons
31.531.9
32.332.7
33.133.6
3434.5
35
35.8
29
30
31
32
33
34
35
36
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Total Market (Millions Users)
Source: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin PhdSource: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin Phd
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketProjected Hard-Of-Hearing PersonsProjected Hard-Of-Hearing Persons
Source: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin PhdSource: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin Phd
Comments on Prior GraphComments on Prior Graph
There will be a steady increase There will be a steady increase in hard-of-hearing persons in hard-of-hearing persons
Boomers with prior loud listening habits Boomers with prior loud listening habits and subsequent hearing loss will and subsequent hearing loss will accelerate this market by 2010 accelerate this market by 2010
Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comHearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketProjected New Projected New Hearing Aids SoldHearing Aids SoldWith No Channel Changes (Only With No Channel Changes (Only
Dispensers)Dispensers)
53.55
12.32
54.23
13.02
54.44
13.73
55.59
13.9
56.27
14.07
57.12
14.28
57.8
14.45
58.65
14.66
59.5
14.88
60.86
15.22
0
10
20
30
40
50
60
70
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Total Need (Millions Units) Max Capacity of Current Channels
Source: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin PhdSource: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin Phd
Assumes Current Adoption Rate holds at about 25%
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketProjected New Projected New Hearing Aids SoldHearing Aids Sold
Source: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin PhdSource: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin Phd
Dispenser channel is not expected to grow – more people are retiring than entering the profession
No growth in dispensers causes adoption rates to hold at 25% of hard-of-hearing population
CONCLUSIONS Future hearing aid demand will definitely not be met by current distribution channels
Comments on Prior GraphComments on Prior Graph
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketProjected Total Demand for Hearing Aid Projected Total Demand for Hearing Aid
UnitsUnits
31.5
53.55
31.9
54.23
32.3
54.44
32.7
55.59
33.1
56.27
33.6
57.12
34
57.8
34.5
58.65
35
59.5
35.8
60.86
0
10
20
30
40
50
60
70
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Total Hard of Hearing Persons Total Hearing Aids Needed
Source: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin PhdSource: Better Hearing Institute Marke Trak VII™ Semi-Annual Hearing Aid Market Survey/ Sergei Kotchkin Phd
In MillionsIn Millions
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketProjected Total Demand for Hearing Aid Projected Total Demand for Hearing Aid
UnitsUnitsCONCLUSIONS
Market potential of over 60 Million units by 2015
New distribution channels must be created to meet demand
Market is ripe for disintermediation & high volume entrants
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Pricing Trends Through Current Pricing Trends Through Current
Channels Channels w/ No Mass Market Entriesw/ No Mass Market Entries
$1,000$1,100
$1,200$1,300
$1,400$1,500
$1,600$1,700
$1,800
$0
$200
$400
$600
$800
$1,000
$1,200
$1,400
$1,600
$1,800
2006 2007 2008 2009 2010 2011 2013 2014 2015
Average Retail Cost (BTE, ITC, ITE)
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Pricing Trends Through Current Pricing Trends Through Current
Channels Channels w/ No Mass Market Entriesw/ No Mass Market Entries
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
Comments on Prior GraphComments on Prior Graph If the current 12,000+/- Audiologists and If the current 12,000+/- Audiologists and
Dispensers remain as the only channels Dispensers remain as the only channels for consumers to purchase hearing aids:for consumers to purchase hearing aids:
1.1. Demand will rise as more people Demand will rise as more people become hard-of-hearingbecome hard-of-hearing
2.2. Prices will rise due to the monopolistic Prices will rise due to the monopolistic nature of the distribution channelnature of the distribution channel
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market The Future : 2006 - 2015The Future : 2006 - 2015
Upheaval!Upheaval!Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Expected Channel ChangesExpected Channel Changes
2006 - 20152006 - 2015FROM:FROM: AudiologistsAudiologists Hearing Aid storesHearing Aid stores
TO:TO: Mass Markets i.e.Mass Markets i.e.
Drug StoresDrug Stores Big Box StoresBig Box Stores InternetInternet Mail OrderMail Order
Toll-KeepersToll-Keepers Open MarketsOpen Markets
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Projected Distribution Channel Projected Distribution Channel
ChangesChanges20062006
AudiologistsAudiologists 62% 62% H.A. Stores/Dispens. 19%H.A. Stores/Dispens. 19% MDs/VA/ENTsMDs/VA/ENTs 13%13%
Total Total 94%94%
MASS MARKETSMASS MARKETS Mail Order 3.5%Mail Order 3.5% Internet 2.5%Internet 2.5% Super Stores Super Stores >1% >1% Drug StoresDrug Stores >1%>1%
Total Total 6%6%
2015 (Est.)**2015 (Est.)** AudiologistsAudiologists 15% 15% H.A. Dispensers 3%H.A. Dispensers 3% MDs/VA/ENTsMDs/VA/ENTs 15%15%
Total Total 33%33%
MASS MARKETSMASS MARKETS Mail OrderMail Order 9% 9% Internet Internet 12% 12% Super Stores 12%Super Stores 12% Drug StoresDrug Stores 32%32%
Total Total 67%67%
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Projected Distribution Channel Projected Distribution Channel
ChangesChanges
**Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 **Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
Comments on Prior SlideComments on Prior Slide In the US hearing aid markets, there will be
a dramatic shift from dispensers to mass marketers
US hearing aid market will expand from 25% to 67% of the hard-of-hearing
Traditional channels will lose market share to mass market channels
Traditional channels will make money on custom molded hearing aids and hearing tests
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market AverageAverage Retail Pricing Trends Retail Pricing Trends
Through Mass Market Channels AloneThrough Mass Market Channels Alone
$750$700
$650$600
$500
$400
$300
$200$150 $125
$0
$100
$200
$300
$400
$500
$600
$700
$800
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Average Retail Cost
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Mass Market Channels Retail Pricing Mass Market Channels Retail Pricing
TrendsTrends
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
Comments on Prior Comments on Prior SlideSlide Mass Market channels will drive down hearing aid prices due to: Multiple competitors Supplier manufacturing economies Large ad budgets
Price erosion will accelerate beginning in 2010
RESULTS: Audiologists and dispensers will move to higher end custom hearing aids and to customers who want personal service
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Projected Distributor Profit Margin Projected Distributor Profit Margin
DeteriorationDeteriorationDue to Mass Market CompetitionDue to Mass Market Competition
50%48%
45%43%
40%38%
35%33%
30%28%
0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Margin Deterioration
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Projected Profit Margin DeteriorationProjected Profit Margin Deterioration
Due to Mass Market CompetitionDue to Mass Market Competition
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
Comments on Prior GraphComments on Prior Graph Mass Market competition will force down
prices and margins will deteriorate accordingly
Margins will bottom out at around 25%by 2015
Comments: This relentless price and margin deterioration could accelerate. If so, the projected timeline could be compressed to 2010 or 2012, depending on the aggressiveness of the mass marketers
U.S.A Hearing Aid Market U.S.A Hearing Aid Market Projected Projected UserUser Hearing Aid Adoption Hearing Aid Adoption
RatesRates
7.88
0.08
31.5
3.22
13.67
35.8
0
5
10
15
20
25
30
35
40
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Current Channels Mass Market Channels Total Hearing Impaired
Source: Better Hearing Institute Marke Trak VII™ Annual Hearing Aid Market Survey/ Sergei Kotchkin PhdSource: Better Hearing Institute Marke Trak VII™ Annual Hearing Aid Market Survey/ Sergei Kotchkin Phdand Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comand Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.com
In Millions of usersIn Millions of users
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Projected Projected UserUser Hearing Aid Adoption Hearing Aid Adoption
RatesRates
Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comHearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.com
Comments on Prior GraphComments on Prior Graph
More outlets Lower hearing aid prices
= Greater availability+ More choices
Result: More people who need hearing aids will
make a purchase decision
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Projected Projected UNITUNIT Forecast Forecast w/ Mass Market Channelsw/ Mass Market Channels
8.6
0
5.5
23.24
0
3
6
9
12
15
18
21
24
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Current Channels Mass Market Channels
In Millions of unitsIn Millions of units
**Assumes 70% of users will purchase 2 hearing aids**Assumes 70% of users will purchase 2 hearing aids Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
Market Share of Dispensers is reduced over time
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Projected Projected UNITUNIT Forecast Forecast w/ Mass Market Channelsw/ Mass Market Channels
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
Comments on Prior GraphComments on Prior Graph Current trends will continue where 70% of
purchasers choose 2 hearing aids (binaural) 67% market penetration rate by 2015
translates to over 23 million hearing aids Market will split into:
OTC (low cost/low maintenance) hearing aids sold through mass marketers/Internet/mail order Custom /programmable hearing aids (high cost) sold through traditional channels
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketDollar Value of Mass Market ChannelsDollar Value of Mass Market Channels
(67% of Total Market in 2015)(67% of Total Market in 2015)
$67
$342
$749
$1,191
$1,624
$1,991
$2,185
$2,515
$2,744
$2,905
$0
$500
$1,000
$1,500
$2,000
$2,500
$3,000
2006 2007 2008 2009 2010 2011 2012 2013 2014 2015
Value of Mass Market Channels
In Millions of DollarsIn Millions of Dollars
**Assumes 70% of users will purchase 2 hearing aids**Assumes 70% of users will purchase 2 hearing aids Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
23,240,000 unitsX$125
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Dollar Value of Mass Market ChannelsDollar Value of Mass Market Channels
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
Comments on Prior GraphComments on Prior Graph
In the next 10 years, the growth rate in hearing aid sales will accelerate
Mass marketers and other efficient channels (Internet and mail order) can expect to participate in a 5 Billion dollar market by 2015
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Requirements for EntryRequirements for Entry
Customer EducationCustomer Education They don’t need a prescriptionThey don’t need a prescription They don’t need to visit a dispenser or MD/ENT They don’t need to visit a dispenser or MD/ENT No Medicare or Medicaid reimbursement (except No Medicare or Medicaid reimbursement (except
VA)VA) Hearing Aid RequirementsHearing Aid Requirements
Need sufficient display “shelf space” (website or Need sufficient display “shelf space” (website or store)store)
Must be high quality (perceived value for the Must be high quality (perceived value for the money)money)
Must be relatively inexpensive i.e. must hit price Must be relatively inexpensive i.e. must hit price pointspoints
$299 - $899 in 2007$299 - $899 in 2007 $99? - $499? in 2015$99? - $499? in 2015
No custom molds i.e. no visit required to No custom molds i.e. no visit required to audiologistaudiologist
Self regulation – Easy to adjust (volume control)Self regulation – Easy to adjust (volume control) Self Maintain - Easy to cleanSelf Maintain - Easy to clean
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
Mass Market Entry OptionsMass Market Entry OptionsOption 1: Put Audiologists in StoresOption 1: Put Audiologists in Stores
Lease space or hire audiologistsLease space or hire audiologists AdvantagesAdvantages
Professional can dispense & answer questionsProfessional can dispense & answer questions Complies with most State regulationsComplies with most State regulations
DisadvantagesDisadvantages Customer must make appointment if Customer must make appointment if audiologist is busy (impulse buy is dampened) audiologist is busy (impulse buy is dampened) Customer Customer mustmust meet with a professional meet with a professional i.e. Audiologist must “dispense” i.e. Audiologist must “dispense” Hearing aids can probably be sold for under $1,000Hearing aids can probably be sold for under $1,000 Depending on price, margins can be reasonable or Depending on price, margins can be reasonable or relatively low relatively low
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketMass Market Entry OptionsMass Market Entry Options
Phase IPhase I: Start selling on corporate : Start selling on corporate websitewebsite Lower startup costsLower startup costs Suppliers can fulfill ordersSuppliers can fulfill orders
No inventory carrying costsNo inventory carrying costs Requires Supply Chain Requires Supply Chain integrationintegration
Can see how hearing aids sellCan see how hearing aids sell Phase IIPhase II: Start selling Direct in stores: Start selling Direct in stores
Pilot test in a city/ regionPilot test in a city/ region Go nation-wide after kinks worked Go nation-wide after kinks worked outout
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
Option 2: Sell Directly Thru Web & StoreOption 2: Sell Directly Thru Web & Store
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketMass Market Mass Market
Web/Store Product StrategiesWeb/Store Product Strategies Start selling just 2 models Start selling just 2 models (will meet most (will meet most
consumer requirements)consumer requirements) Sell one OTE digital modelSell one OTE digital model (Over the (Over the Ear) Ear) w/ the new “open ear” technology w/ the new “open ear” technology
AdvantagesAdvantages No mold i.e. no audiologist fitting No mold i.e. no audiologist fitting requiredrequired Self fittingSelf fitting Lightweight and invisibleLightweight and invisible
Sell one ITE digital modelSell one ITE digital model (In The Ear) (In The Ear) Find one that doesn’t require a moldFind one that doesn’t require a mold Find one that will fit in either earFind one that will fit in either ear
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketWeb/Store Product StrategiesWeb/Store Product Strategies
December 2007 UpdateDecember 2007 Update Costco is now selling hearing aids in their stores Costco is now selling hearing aids in their stores
using audiologists:using audiologists: Name brand CICs, ITEs and OTEs. Price points Name brand CICs, ITEs and OTEs. Price points are $1500 - $2,000 each – about a 30% are $1500 - $2,000 each – about a 30% discount from regular audiologistsdiscount from regular audiologists
Walmart is now selling hearing aids through Walmart is now selling hearing aids through their website:their website:““Sport Ears” (ITE) ostensibly for the hunter Sport Ears” (ITE) ostensibly for the hunter market ($380)**Update Feb. 2008 – These are market ($380)**Update Feb. 2008 – These are no longer on the Walmart websiteno longer on the Walmart website Walker (BTE) “Game Ear” ostensibly for the Walker (BTE) “Game Ear” ostensibly for the gamer market ($199)gamer market ($199)
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketWeb/Store Product Strategies (1 of Web/Store Product Strategies (1 of
3)3)December 2007 Update – Big December 2007 Update – Big
BoxesBoxes TargetTarget is selling on the hearing aid periphery is selling on the hearing aid periphery thru their websitethru their website “ “Listen up” – ear pieces and pocket Listen up” – ear pieces and pocket amplifier for TV/theater listening ($14.95) amplifier for TV/theater listening ($14.95) “ “TV Ears” – for listening to TV ($69.99 - TV Ears” – for listening to TV ($69.99 - $99.99)$99.99)
CostcoCostco is selling “TV assistants” on the is selling “TV assistants” on the hearing aid periphery thru their websitehearing aid periphery thru their website
““TV Ears” – ($59.99 - $89.99)TV Ears” – ($59.99 - $89.99)
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketWeb/Store Product Strategies (1 of Web/Store Product Strategies (1 of
3)3)June 2008 Update –The March June 2008 Update –The March
ContinuesContinues TargetTarget now is selling hearing aids thru their now is selling hearing aids thru their websitewebsite “ “Nexear” – Selling for $429.99Nexear” – Selling for $429.99
Drugstore.com is selling hearing aids Drugstore.com is selling hearing aids thru their websitethru their website NexEar – selling for $499.99NexEar – selling for $499.99
Discount Drug Mart stores are selling NexEarDiscount Drug Mart stores are selling NexEar – – no other infono other info
CVS website is selling 2 models of NexEarCVS website is selling 2 models of NexEar – – $389.99 and $489.99$389.99 and $489.99
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketWeb/Store Product Strategies (2 of Web/Store Product Strategies (2 of
3)3)June 2008 Update – Drug Store ChainsJune 2008 Update – Drug Store Chains BJ’s – No ActionBJ’s – No Action Walgreen – No Action Walgreen – No Action CVS – No action CVS – No action Rite Aid – No ActionRite Aid – No Action Longs Drugs – No ActionLongs Drugs – No Action Jean Coutu – No ActionJean Coutu – No Action
NOTE: Just because there is no action at this date, it does not NOTE: Just because there is no action at this date, it does not mean these channels are not seriously looking at the hearing mean these channels are not seriously looking at the hearing aid market. Some or all of these Drug Store Chains are already aid market. Some or all of these Drug Store Chains are already opening medical clinics in certain stores. If this trend becomes opening medical clinics in certain stores. If this trend becomes prevalent, there is no reason why these clinics could not also prevalent, there is no reason why these clinics could not also offer optometry and audiology products and services.offer optometry and audiology products and services.
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketWeb/Store Product Strategies (3 of Web/Store Product Strategies (3 of
3)3)June 2008 Update- Grocery ChainsJune 2008 Update- Grocery Chains (A possible future 800 lb. gorilla)(A possible future 800 lb. gorilla)
Grocery stores get 8-10 times the foot traffic of Grocery stores get 8-10 times the foot traffic of most drug stores.most drug stores.
Many grocery chains now have a small Many grocery chains now have a small pharmacy in an area of their store, usually a pharmacy in an area of their store, usually a contractor arrangement with a local hospital or contractor arrangement with a local hospital or pharmacy chain. pharmacy chain. As with the Drug Store Chains, there is no reason As with the Drug Store Chains, there is no reason why these in-Grocery Store drug dispensing centers why these in-Grocery Store drug dispensing centers could not also offer clinical services and optometry and could not also offer clinical services and optometry and audiology products at a future date.audiology products at a future date.((We will have more details on this channel in future updatesWe will have more details on this channel in future updates))
Marketing IssuesMarketing Issues
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Barriers to EntryBarriers to Entry
Regulations Differ from State to StateRegulations Differ from State to State Some State require a licensed dispenser Some State require a licensed dispenser Some states have reciprocal dispenser recognitionSome states have reciprocal dispenser recognition
(Licensed dispenser can be in another state)(Licensed dispenser can be in another state) Some States do not require a licensed dispenserSome States do not require a licensed dispenser
FDA RegulationsFDA Regulations Anyone who wants to purchase a hearing aid may Anyone who wants to purchase a hearing aid may
do so without visiting a doctor but the customer do so without visiting a doctor but the customer “must be given the opportunity to sign a waiver”“must be given the opportunity to sign a waiver”
All states incorporate these FDA regulations into All states incorporate these FDA regulations into their statutestheir statutes
ALWAYSALWAYS have customer sign the waiver and keep have customer sign the waiver and keep on file for State or FDA inspection on file for State or FDA inspection (website click-thru’s are OK)
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market Overcoming Legal BarriersOvercoming Legal Barriers
Hire/Train dispensers in each StateHire/Train dispensers in each State (Dispensers (Dispensers are are NOTNOT required full-time in each store!) *** required full-time in each store!) *** Initially 1 or 2 licensed dispensers per StateInitially 1 or 2 licensed dispensers per State
They visit a store every week or twoThey visit a store every week or two Visit times are posted for customersVisit times are posted for customers Customer can set up a time for consultationCustomer can set up a time for consultation
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
***As long as a dispenser is available at reasonable dates and times at a store, ***As long as a dispenser is available at reasonable dates and times at a store, it appears that this arrangement will meet most State requirements. it appears that this arrangement will meet most State requirements. (Have your legal counsel review this strategy for compliance)(Have your legal counsel review this strategy for compliance)
IMPORTANT: To meet State regulations customer IMPORTANT: To meet State regulations customer should should
always be given the opportunity to set up a time to always be given the opportunity to set up a time to see a dispenser at the time of first interest or at the see a dispenser at the time of first interest or at the time of sale. time of sale. Make sure FDAMake sure FDA handout and waiver is handout and waiver is signed by customer and kept on filesigned by customer and kept on file
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketRegulatory StrategyRegulatory Strategy
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
For Chain Drug stores – Get the NACDS to petition/ For Chain Drug stores – Get the NACDS to petition/ lobby the FDA to make certain hearing aid models lobby the FDA to make certain hearing aid models reclassified as OTC (reclassified as OTC (OOver ver TThe he CCounter i.e no ounter i.e no professional intermediary)professional intermediary) Arguments to useArguments to use
New hearing aids do not require canal moldsNew hearing aids do not require canal molds New “Open Ear” OTEs have no occlusionNew “Open Ear” OTEs have no occlusion Certain ITE models have soft tips instead Certain ITE models have soft tips instead of a canal mold of a canal mold
Once the FDA gives their blessings, the States Once the FDA gives their blessings, the States will defer to the FDA within 18 mos. and follow will defer to the FDA within 18 mos. and follow suitsuit
The potential market size of $5 Billion would The potential market size of $5 Billion would justify justify the lobbying investmentthe lobbying investment
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketStore StrategyStore Strategy
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketStore Intro StrategyStore Intro Strategy
Choose one StateChoose one State Rollout to stores in all large metro Rollout to stores in all large metro
areas within designated state areas within designated state within 3 monthswithin 3 months
EvaluateEvaluate Modify the strategyModify the strategy Rollout to rest of state within 3 more monthsRollout to rest of state within 3 more months Re-EvaluateRe-Evaluate Re-Modify the strategyRe-Modify the strategy Go nationwide after 6 monthsGo nationwide after 6 months
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
U.S.A Hearing Aid MarketU.S.A Hearing Aid Market
Suggested Store PlacementSuggested Store Placement Keep inventory behind Keep inventory behind
pharma / vision counter pharma / vision counter 1 of each model on a 1 of each model on a
secure display and 2 of secure display and 2 of each model in inventoryeach model in inventory
Have POP display at end-Have POP display at end-cap or in Pharma/ vision cap or in Pharma/ vision waiting area (4-6 sq.ft. ?)waiting area (4-6 sq.ft. ?)
Nice to have: Nice to have: TV on POP display with a 2 TV on POP display with a 2
minute VCR/CD tape loopminute VCR/CD tape loop PC w/ hearing test for self PC w/ hearing test for self
hearing testhearing test
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketSummarySummary
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
The hearing aid market is too big to ignoreThe hearing aid market is too big to ignore
Current distribution channels (audiologists Current distribution channels (audiologists and dispensers) cannot meet current and and dispensers) cannot meet current and future market needsfuture market needs
Reclassification of some hearing aids Reclassification of some hearing aids as OTC (as OTC (OOver ver TThe he CCounter) by the FDA ounter) by the FDA will open up this market will open up this market
U.S.A Hearing Aid MarketU.S.A Hearing Aid MarketAuthor InformationAuthor Information
Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 Source: Hearing Central LLC., 1390 Kathryn lane, Lake Forest IL 60045 www.hearingcentral.comwww.hearingcentral.com
For comments and feedback For comments and feedback onon
this presentation, please this presentation, please contact:contact:
Phil Wyatt CEOPhil Wyatt CEOHearing Central LLC GroupHearing Central LLC Group
1390 Kathryn Lane1390 Kathryn LaneLake Forest IL 60045Lake Forest IL 60045
[email protected]@hearingcentral.com
The Hearing Central Group LLC manufactures and distributes The Hearing Central Group LLC manufactures and distributes
hearing aids for resale to mass marketers such as drug store hearing aids for resale to mass marketers such as drug store chains and other high volume discount big box stores. The chains and other high volume discount big box stores. The group also market their hearing aids through their own group also market their hearing aids through their own websites directly to consumers (websites directly to consumers (www.hearingcentral.com and and www.hearingaidscentral.com).).