Healthier Horizons The Patient Information Needs Examples from around the UK Dr Amir Hannan...

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Healthier Horizons The Patient Information Needs Examples from around the UK Dr Amir Hannan Full-time General Pracitioner Primary Care IT clinical lead, NHS North-West Member of the HICAT [email protected]

Transcript of Healthier Horizons The Patient Information Needs Examples from around the UK Dr Amir Hannan...

Page 1: Healthier Horizons The Patient Information Needs Examples from around the UK Dr Amir Hannan Full-time General Pracitioner Primary Care IT clinical lead,

Healthier Horizons

The Patient Information NeedsExamples from around the UK

Dr Amir Hannan

Full-time General PracitionerPrimary Care IT clinical lead,

NHS North-West

Member of the HICAT

[email protected]

Page 2: Healthier Horizons The Patient Information Needs Examples from around the UK Dr Amir Hannan Full-time General Pracitioner Primary Care IT clinical lead,

Better Care Better Health Better Life

What are we aiming for?Right patient

Right clinician

Right provider

Right time

Right price

Right data

Right information

Right I.T.

Right manager

Right service

Right partners

Right experience

Right outcome

X

Sweet spot

Page 3: Healthier Horizons The Patient Information Needs Examples from around the UK Dr Amir Hannan Full-time General Pracitioner Primary Care IT clinical lead,

Better Care Better Health Better Life

Priorities for the NHS

Long term conditions

Urgent Care

(End of Life care)

(Dementia, Chronic Kidney Disease, Hepatitis C…)

(Self care)

Page 4: Healthier Horizons The Patient Information Needs Examples from around the UK Dr Amir Hannan Full-time General Pracitioner Primary Care IT clinical lead,

Better Care Better Health Better Life

Information silosProfessional silosOrganisational intranetInternal emailsClosed educational meetingsBoard papersInternal reportsCare pathways eg Map of MedicineCare plansSummary Care Record / EMIS Web

Darkness SilosNo accessNo informationNo awarenessNo partnership workingNo tools to support patient choice

Patient / Public silosNHS ChoicesInformation Centre websiteNHS DirectHealthSpaceHealthVaultPatient opinionPatients Like MeI want great care

Interactive silosPatient Access to GP recordsRenal Patient ViewAdvanced HealthSpacePROMS 2.0Patients Know BestInstant Medical History

Patient / Public interaction

Pro

fess

iona

l int

erac

tion

Page 5: Healthier Horizons The Patient Information Needs Examples from around the UK Dr Amir Hannan Full-time General Pracitioner Primary Care IT clinical lead,

Better Care Better Health Better Life

Informed Healthcare

www.htmc.co.uk