Healthcare)) Reform) · challenges)across)health)systems) Science)and)technology)...
Transcript of Healthcare)) Reform) · challenges)across)health)systems) Science)and)technology)...
Healthcare Reform
Ara Darzi FRS
challenges across health systems
Science and technology Unrelen:ng technological change
Lifestyle Explosion of lifestyle diseases
Aging People are ge@ng older and sicker
Informa:on Explosion in breadth and depth
Wealth and funding Con:nually expanding sector of economy
responses
Improve access through beHer coverage and investment in primary care
ShiI delivery model to accountable/integrated care models for chronic disease
Invest in informa6on technology to improve transparency, involve pa:ents, and reduce opera:onal costs
Try and get ahead of the problem by increasing efforts for preven6on (not terribly successfully)
Pace of change in the healthcare has been slow to date
Physician’s office – then vs. now 1948
Modern medicine is s:ll using fairly primi:ve technology
2012
ACHIEVING IMPACT REQUIRES ATTENTION TO A SET OF CORE PRINCIPLES
Successful Health System Transforma6on And Reform
Take a holis:c view of the health
system
Focus change on the target end state
Follow the pa:ent’s journey
Develop leadership at every level
Use a mul:-‐stakeholder
partnership to drive change
• All relevant aspects of government • Integra:on of care • Social and Health sector
• Public health outcomes • Pa:ent Outcomes • Interna:onal goals (e.g., MDGs*)
• Pa:ent journeys through the health system
• Key clinical pathways
• Top level Ministry leadership
• Mid level system leadership
• Clinical leadership
• Governments
• Donors and bi/mul:-‐laterals
• Public and Private sector
• Social sector and NGOs
Engage the system from within
Quality Metrics Pa:ent experience and pa:ent-‐related outcomes Clinical dashboards for teams Ini:al metrics being developed for the 2009/10 NHS Opera:ng Framework Work with other OECD countries to agree interna:onally comparable measures
Quality accounts Providers of NHS services will publish ‘Quality Accounts’ from April 2010 Compara:ve informa:on on NHS choice
New Commissioning for Quality and Innova:on (CQUIN) Fee for Outcomes New tariff for mental health
Regula:on extended Strong role for regula:on by the Care Quality Commission. Annual report to Parliament Regula:on to be extended to primary care for first :me, in :me extended to dental prac:ces
Stronger clinical engagement in service design Medical Director & Clinical Advisory Board at every Region Quality Observatory in every region Na:onal Quality Board
Programmes Best Prac:ce Tariffs from 2010/11 Health Authori:es to promote innova:on, a new fund and prizes Health Innova:on & Educa:on Clusters Academic Health Science Centres
Standards NICE expands to: Change the way standards are created and set Select the best standards available Fill the gaps Run a new NHS Evidence service
Focus on the end state – The Quality Con:nuum
Approach to deliver high-‐quality care throughout the NHS
Innovate Publish Rewards Improve Regulate Measure Define
High Quality for All Darzi et all White Paper 2008 – Quality Con6nuum
SOURCE: High Quality Care for All, Darzi A., 2008
Focus on the pa:ent journey………….. The Experience
WITH FALSE STARTS
AND DEAD ENDS
Pa6ent Pathway A Maze
Quality -‐ Pathway and evidence based Quality Improvement at a popula:on level
High level across a care pathway
Disease area or popula:on segment
Stroke care pathway : Best prac1ces
Preven6on Managed primary care
Ac6ve treatment of TIA
Ini6al diagnosis
Immediate treatment Rehabilita6on
The 2010 Na:onal Sen:nel Stroke Audit has shown huge improvements in stroke care in London
• 5 of the 6 top stroke services were in London • All HASUs in London were in the top quar:le of na:onal performance
% trusts by SHA all acute criteria for hyper acute stroke care
0%
10%
20%
30%
40%
50%
60%
70%
80%
London South Central
South West East of England
North West East Midlands
North East South East Coast
West Midlands
Yorkshire & The Humber
Source: Na1onal Sen1nel Stroke Audit 2010
Industrializa:on of healthcare
“Typical” Hospital
Addressable waste:
$10-‐25 MM/yr
Capacity U6liza6on 65%
Target 85%
Industry 65%
You 50%
45% Asset U6liza6on
Target 70%
Industry 45%
You 18%
1. Asset Op:miza:on
2. Pa:ent Flow
3. Pa:ent Safety
4. Whole Hospital Op:miza:on
Hospital Opera:ons
is the
Pursuit of
A “Fric:onless Pa:ent Experience”
Hospital O
pera:ons Managem
ent
Bed Occupancy
70%
Infusion Pump U:liza:on
18%
Hand Hygine Compliance
45%
Building capabili:es in our organisa:ons
Founda6onal capabili6es
Evidence-‐based decision-‐making
Commissioning
Performance assessment
Planning and resource alloca:on
Educa:on and training
Clinical research
Technology enablement
Financial sustainability
Innova:on
Next-‐genera6on capabili6es
Qatar Cancer Reform - Work Packages and support structure
Qatar Cancer Strategy and Cancer Research
Strategy
SCH-‐ QF
Dialogue, Transforma:on and implementa:on
HMC, PHC, SCH
Performance monitoring
SCH
Sponsored through HMC with 6 FTE local and equivalent of 4 FTE in London
MDTS FOR MAJOR CANCERS
• The Cancer Strategy requires all patients with cancer to be discussed in an MDT meeting in accordance with international best practice.
• MDTs are now established for breast, gastrointestinal, uro-oncology, hepatobiliary, leukaemia, head and neck, neurosurgery and pediatrics.
• The Palliative care MDT, which is broader than just cancer, discussed 413 cases in 2011.
0
100
200
300
400
500
600
700
800
2008 2011
0
738
Number of pa6ents discussed at a cancer specific MDT
1
PATIENT PATHWAY COORDINATORS TO SUPPORT AND GUIDE PATIENTS WITH CANCER
• The cancer strategy introduced the role of Patient Pathway Co-ordinators. These staff (who have a clinical background) support patients in their journey through treatment, helping to co-ordinate their care.
• The first patient pathway co-ordinators began work in November 2011.
• A team of 12 will eventually support all tumor sites.
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2
4
6
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10
12
2010 2011 Future
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7
12
Number of Pa6ent Pathway Co-‐ordinators at HMC
2
Frugal is not Cheap
Cost
Performan
ce
@ Yasser Bha_ 2011
Frugal Standard
Cheap
Core Competencies in Engineering for the Developing World (Basu, 2010)
Affordability
Araving preventa:ve eye care
Simplifica6on
Tata Chemicals Rice Husk water Filter
Adap6on
Nokia’s Mobile Phone Bicycle Charger Kit
Ruggediza6on
GE’s Mac l 400 $800 electrocardiogram in a backpack
Use of Local Materials/ Manufacturing
Vortex Engineering’s solar powered ATMs for rural banking
Green Technologies
Vodafone’s Solar powered Mobile Handset
Simple User Centric Design
Jerry Can for Naandi’s Safe Water Program
Lightweight
Cisco and NetHope’s Emergency Net-‐Relief Kit
World Economic Forum iden:fied and analysed case examples from across the globe
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2 3
8
4 11
9
Valencia: Integrated HC
Mini clinics in retail stores
Remote chronic disease care
Remote triage/referral
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15
6 Mauritania complete low-‐cost obstetric care
Low cost eye care solu:on
Mid-‐wife led, low cost maternal care
Weighing children to predict and prevent diseases
7
Franchise network of stores for deadly diseases
Social marke:ng program of PSI
PDA: Social marke:ng (humorous) for reproduc:ve health
High-‐volume, low-‐cost heart surgery hospital
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14
Low cost eye care solu:on
Innova:ve emergency response model
Remote advice and mobile care solu:on
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12
17
Integrated primary care units
18 20
Integrated care solu:on
Veteran’s Health Administra:on
Co-‐opera:ve medical system
22
Real-‐:me weighing and diagnosis
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10 Training for reproduc:ve health clinics
50 global loca:ons: social marke:ng for killer diseases
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POLICY INTERRUPTIONS ALWAYS HELPS TO COLLABORATE
It Is Not The Strongest Of The Species That Survives, Not The Most Intelligent, But The One
Most Responsive To Change. Charles Darwin (1809 – 1882)
REBELS WITH A CAUSE