Health & Social Care eLearning Course Directory...risk assessment, equipment and how it is used....

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2019 Health & Social Care eLearning Course Directory

Transcript of Health & Social Care eLearning Course Directory...risk assessment, equipment and how it is used....

Page 1: Health & Social Care eLearning Course Directory...risk assessment, equipment and how it is used. Fire Safety About this course: Fire safety has come to the forefront after the Quakers

2019

Health & Social Care eLearning Course Directory

Page 2: Health & Social Care eLearning Course Directory...risk assessment, equipment and how it is used. Fire Safety About this course: Fire safety has come to the forefront after the Quakers

For more information, please call: 0345 880 1818 or email: [email protected]

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Introduction

“Welcome to the CareShield online learning course directory. At CareShield, we take pride in providing high quality, complete training solutions for health and social care organisations including eLearning, face-2-face and blended learning to suit all your needs and requirements.

We are the market leaders in this sector and are confident that our training approach provides staff with the skills and knowledge to help improve the quality of lives of the patients, residents and clients they work with. We are passionate about empowering employees at every level to learn, achieve and be the very best they can be.

The training courses listed in this directory are only one piece of your workforce development strategy. When combined with our intuitive portal ‘Myrus’ and its powerful reporting and collaboration features, the vision really comes to life and yields real, visible results.

I’m proud to say that last year we delivered over a million health and social care courses and this number increases every day.

We very much look forward to working with you and welcoming you in to the CareShield community.

Christian GreenshawChief Executive Officer, CareShield ”

3CareShield Course Directory 2018/19 - Introduction

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For more information, please call: 0345 880 1818 or email: [email protected]

Training Categories

Our training directory is split in to four sections in order for you to easily find courses that are relevant to your employees.

Please also refer to the complete contents index.

● BUSINESS COMPLIANCE

● BUSINESS SKILLS

● HEALTH AND SOCIAL CARE

● APPRENTICESHIPS

Quality Focused Organisation

We have been recognised as a Quality Focused Organisation. This means you can benefit from:

Assurance that our courses have been carefully designed and planned

Confidence that a course has been through our quality assurance processes

Our commitment to continuous development and improvement.

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Contents

Course Title

Basic Life Support Data Protection Display Screen Equipment Equality and Diversity Health and Safety AwarenessMental Health Awareness Food Safety in Catering Lone WorkerManual Handling ObjectsFire Safety

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6666667777

BUSINESS AND COMPLIANCE 6

Other courses for Health & Social Care

Allergen Awareness in Care Autism UnderstandingBedrails The Care Act - Part 1 The Care Act - Part 2 The Care Act - Part 3 Complaints Handling Dementia Awareness Diabetes AwarenessDignity through ActionEnd of Life CareEpilepsy Awareness Fire Warden for Care Handling Medicines inDomiciliary Care Mental Capacity Act & Deprivation of Liberty Safeguards Nutrition and Hydration AwarenessPeer Mentorship Pressure Ulcer Prevention Safe Administration of Medication Foundation

Health & Social Care in Scotland

Adult Support & ProtectionAdults with Incapacity

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Moving and Positioning PeopleSafeguarding Adults at RiskSafeguarding Children AdvancedOral Health Awareness

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Course Title

Business WritingConflict Management

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77

BUSINESS SKILLS 7

Course Title

Lead Adult Care Worker Level 3Adult Care Worker Level 2

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1515

APPRENTICESHIPS 15

HEALTH AND SOCIAL CARE 8

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8

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889999

101010

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Course Title

Induction

The Care Certificatecomprising 17 courses

Core Skills

Basic Life SupportConflict ManagementCOSHHEquality and DiversityFire SafetyFirst AidHealth and SafetyInfection Prevention and ControlInformation Governance - CareInformation Governance - HealthcareLone WorkerManual Handling Objects

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Basic Life Support

About this course:

When an individual suffers a cardiac arrest,every minute without CPR or defibrillationreduces their chances of survival by 7-10%.

This course acts as an introduction to basic lifesupport. You will learn about the fundamentalsof first aid and how to recognise differentconditions that may require emergencytreatment. This course will address CPR, therecovery position, different types of shock andwound management as well as making sureyou are up to date with the current legislation.

Data Protection

About this course:

In recent years data security breaches havemade the UK headlines from banking tohealthcare. Data protection affects us all. Thiscourse examines the principles of the DataProtection Act bringing them to life through aseries of engaging scenarios.

The course also covers topical issues such as IT security, password protection and the dangers of phishing.

Equality and Diversity

About this course:

This has been developed to provide staff withan introduction to diversity in the workplaceand an understanding of how other people andcultures should be respected.

This course is suitable for all levels of staff.The aim is to ensure that the learner gains anawareness of equality, diversity and respectingothers.

Health and Safety Awareness

About this course:

This course raises awareness of health andsafety issues that can occur in the workplace.Learners will learn about risk assessments andthe importance of taking responsibility toensure a safe working environment.

Learners will also be made aware of relevantlegislation including employers andemployees responsibilities.

Mental health Awareness

About this course:

Every year, 1 in 4 adults and 1 in 10 children will experience a mental health issue or problem. This course highlights what is meant by good mental health and some of the most common mental health problems. It also supports staff to recognise signs and symptoms of mental ill-health in others and offers advice on further sources of support for those in need.

Display Screen Equipment

About this course:

It is estimated that 4 in 5 people have a deskjob in the UK. As so many people use computer equipment, it is important to know how to use display screen equipment correctly to reduce injury. This course covers risk assessments and how to conduct them demonstrating how to assess a work station correctly to prevent injury and reduce risk.

The course is mapped to the British SafetyCouncil - Level 2 award in DSE risk assessment.

For more information, please call: 0345 880 1818 or email: [email protected]

BUSINESS AND COMPLIANCE

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Manual Handling Objects

About this course:

In the UK, there are thousands of injuries eachyear as a direct result of handling, lifting orcarrying. This course raises the importance ofsafer handling practice. It shows the learnerabout how their body works and how theyinteract with their environment.

It also covers legislation, policy and procedure,risk assessment, equipment and how it is used.

Fire Safety

About this course:

Fire safety has come to the forefront after the Quakers Hill Nursing Home fire 2011. This course explains how fire is a risk for everyone but is particularly a risk when supporting vulnerable people within a care setting. The learner will be shown the nature of fire itself, how to prevent fires starting, what to do if a fire does start and using fire equipment.Engaging videos help illustrate the key points.

Business Writing

About this course:

This course is designed to give the learner anunderstanding of writing styles for a variety ofaudiences. This course will provide the learnerwith information on writing effective reports,writing for online publications and how toavoid the common email etiquette mistakesprevalent in the corporate world.

Conflict Management

About this course:

In this course learners will gain anunderstanding of the background and risksassociated with conflict resolution. Employeeswill learn skills to assess and manage personalsafety risks. They will also learn how tomanage their own verbal and non-verbalbehaviour in order to calm others.

Food Safety in Catering

About this course:

This course covers the safe storing of food aswell as food safety hazards and contamination.It looks at managing health and safety in foodpremises, including hygiene and cleanliness. Inaddition, the course covers refrigeration,chilling and cold holding of food along withcooking, hot holding, cooling and thereheating of food.

Mapped to Level 2 Award in Food Safety inCatering and Pearson BTEC Level 2 Award inPractical Food Safety in Catering (QCF).

Lone Worker

About this course:

In the UK, there are an estimated 6 million loneworkers. That accounts for a fifth of allemployed people in the UK.

It is important to understand the nature of loneworking and this course looks at legislationsurrounding this subject. It also addressespotential risks of lone working and how to dealwith them both from an organisational andindividual viewpoint.

This is applicable to any industry and followsthe guidance of the Suzy Lamplugh Trust andthe Health and Safety Executive.

BUSINESS SKILLS

For more information, please call: 0345 880 1818 or email: [email protected] 7

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The Care Certificate

About this course:

The Care Certificate is a set of inductiontraining standards. The CareShield CareCertificate programme delivers 15 standardspublished by Skills for Health, Skills for Careand Health Education England.Our programme has been endorsed by Skillsfor Care.

1. Understand your role2. Your personal development3. Duty of care4. Equality and diversity5. Work in a person-centred way6. Communication7. Privacy and dignity8. Fluids and nutrition9. Awareness of mental health, dementia andlearning disability10. Safeguarding adults11. Safeguarding children12. Basic life support13. Health and safety14. Handling information15. Infection prevention and control

It prompts learners to complete practical skillsand demonstrate competence. These activitiesare then signed off by an occupationally competent assessor. The assessor marksactivities as completed to an acceptablestandard.

All new healthcare support workers (HCSW) and adult social care workers (ASCW) are expected to complete The Care Certificate.

Induction

Core skills

Basic Life Support

About this course:

When an individual suffers a cardiac arrest,every minute without CPR or defibrillationreduces their chances of survival by 7-10%. Byknowing CPR, you can increase the chances ofsurvival.

This course acts as an introduction to basic lifesupport. You will learn about thefundamentals of first aid: CPR, different typesof shock, the recovery position and woundmanagement as well as making sure you are up to date with the current legislation.

Mapped to the UK Core Skills TrainingFramework and the Care Certificate.

Conflict Management

About this course:

This course acts as an introduction to conflictmanagement. It explains the causes and signsof conflict, as well as behavioural patterns andthe stages of conflict. This course will explainthe importance of effective communication andthe use of de-escalation techniques.

It is particularly relevant to the health andsocial care sector and covers dealing withbehaviour that can be challenging.

Mapped to UK Core Skills Training Framework,Care Certificate and Health and Social CareDiploma Level 2.

For more information, please call: 0345 880 1818 or email: [email protected]

HEALTH AND SOCIAL CARE

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Fire Safety

About this course:

Fire safety has come to the forefront after theGrenfell Tower fire and the fire at theNewgrange care home in Cheshunt. Thiscourse explains how fire is a risk for everyonebut is particularly a risk when supportingvulnerable people within a care setting. Thelearner will be shown the nature of fire itself,how to prevent fires starting, what to do if afire does start and using fire equipment.Engaging videos help illustrate the key points.

Mapped to UK Core Skills Training Framework,Care Certificate and Health and Social CareDiploma Level 2.

COSHH

About this course:

In this course you will look at what hazardous substances include and the regulations that control the use of Hazardous Substances. Both employers and employees have responsibilities in relation to keeping themselves and others safe.

First Aid

About this course:

The aim of this course is to give a basic understanding of general first aid practices. First aid has the potential to save a person’s life.

This course will not provide all of the training need to qualify as a first aider. It is meant to be used in combination with face-to-face training to give a full, more thorough experience.

Equality and Diversity

About this course:

This course explains what equality anddiversity means and their importance; howequality and diversity is supported by both thelaw and organisational policies; applyingequality and diversity within a care setting andhow to complain or raise a concern.

Mapped to UK Core Skills Training Framework(England and Scotland), Care Certificate andHealth and Social Care Diploma Level 2.

For more information, please call: 0345 880 1818 or email: [email protected] 9

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Health and Safety

About this course:

Slips, trips and falls are the single mostcommon reason for injury at work in the UK.This course concerns health and safety within ahealth and social care setting. It will explainhow following health and safety guidance inhealth and safety laws and policies will helpkeep people safe and what a hazard and risk is.

Through a series of engaging videos, thecourse explains how to: avoid slips and trips;how to handle hazardous substances; how towork securely and how to avoid stress.

Mapped to UK Core Skills Training Framework,Care Certificate and Health and Social CareDiploma Level 2.

Infection Prevention and Control

About this course:

In 2016 there were a record number ofnorovirus outbreaks as a total 163 hospitalsreported incidents of norovirus in England.This course looks at the importance ofinfection prevention and control. You will learnabout the dangers of infection and how it canspread as well as the use of Personal ProtectiveEquipment (PPE) and how to maintain goodpersonal hygiene demonstrated by aninteractive video in the course.

Mapped to UK Core Skills Training Framework,Care Certificate and Health and Social CareDiploma Level 2.

Information Governance - Care

About this course:

This course examines key definitions,legislation, confidentiality, IT security and howto record information. It also explores theconsequences of getting informationgovernance wrong.Mapped to UK Core Skills Training Framework,Care Certificate and Health and Social CareDiploma Level 2.

Information Governance - Healthcare

About this course:

This course explains Information Governance with an overview of its main points. It goes over what is meant by the term Information Governance and its relating laws and terminology.

The course also covers the Data Protection Act 2018, the seven principles of the GDPR and goes over the steps to take to ensure confidentiality and security.Diploma Level 2.

Lone Worker

About this course:

This course looks at legislation surroundinglone working. It also addresses potential risksof lone working and how to deal with themboth from an organisational and individualviewpoint. The course follows the guidance ofthe Suzy Lamplugh Trust and the Health andSafety Executive.

Mapped to UK Core Skills Training Framework,Care Certificate and Health and Social CareDiploma Level 2.

For more information, please call: 0345 880 1818 or email: [email protected]

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Safeguarding Children - Advanced

About this course:

Hundreds of thousands of children receive help from children’s services in the UK every year. This course covers definitions, examples and types of abuse towards children. It uses real cases to demonstrate the risks and dangers of child abuse and potential failures within the services available. It also includes information on risk assessments, their role and when they are to be updated. How to report concerns is also included in this course.

Oral Health Awareness

About this course:

A recent report from the regulator, highlighted problems with the lack of oral health assessment for people receiving care support. This course trains staff to understand the value and benefits of good oral health and the link to general health and wellbeing. It also covers key legislation and good practice in oral health and looks at practical strategies to support people in daily mouthcare. With an increased focus by the regulator on oral health, this course provides training for staff at all levels so that they can offer support and guidance for the people they support.

Manual Handling Objects

About this course:

Work related musculoskeletal disorderaccounts for a high percentage of work-relatedinjuries. This course raises the importance ofsafer handling practice. It shows the learnerabout how their body works and how theyinteract with their environment. It also coverslegislation, policy and procedure, riskassessment, equipment and how it is used.

Mapped to UK Core Skills Training Framework,Care Certificate and Health and Social CareDiploma Level 2.

Moving and Positioning People

About this course:

Millions of working days are lost every year due to injuries caused by incorrect moving andpositioning. This course raises the importanceof safer handling practice. Moving andhandling of people, many of whom are oftenfrail and incapacitated, continues to be animportant part of care and nursing activities.

Mapped to UK Core Skills Training Framework,Care Certificate and Health and Social CareDiploma Level 2.

Safeguarding Adults at Risk

About this course:

This course will explain the importance of adult safeguarding and a good understanding of how to keep those under healthcare safe. It will cover the different types of abuse as well their possible signs. This course will also update the learner on the current safeguarding legislation, as well as what to do if a safeguarding situation arises.

Mapped to UK Core Skills Training Framework,Care Certificate and Health and Social CareDiploma Level 2.

For more information, please call: 0345 880 1818 or email: [email protected] 11

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Other Courses Relevant to Healthand Social Care

Allergen Awareness in Care

About this course:

This course offers an introduction to allergenawareness in care. It looks at the fourteenrecognised allergens and the rules andregulations that relate to them, as well as howto deal with an allergic reaction.

Mapped to Level 2 Award in Food AllergenAwareness and Control in Catering.

Autism Understanding

About this course:

More than 99% of people say they are aware ofautism but of that only 16% think they have agood understanding of what autism means forthose with the condition and how to help. Thiscourse provides an introduction to autism. Itexplains what autism is and how it directlyaffects those with the condition.It also explains the legislation surroundingautism and what action to take in differentscenarios.

Mapped to Health and Social Care DiplomaLevel 2.

Bedrails

About this course:

This course looks at why bedrails are used, theassociated risks around the use of bedrails andhow to risk assess to minimise any such risks.It also details how to select a safe bedrail,including correct/safe fitting and requiredmaintenance checks.

This course is mapped to the Care Certificate.

The Care Act

About this course:

The Care Act 2014 introduced newresponsibilities for local authorities andsafeguarding adults boards.

It also had major implications for care, healthand housing providers, people who useservices, carers and advocates. In three verydetailed modules, this course takes the learnerthrough the provisions of the Act.

Complaints Handling

About this course:

In this course, learners will study effectivecomplaint handling. The course is designed toprovide the learner with the skills andstrategies for managing complaints frompatients, service users or relatives effectivelyand efficiently.

Dementia Awareness

About this course:

Currently in the UK there are 850,000 peopleliving with dementia; this figure is set toincrease to 1 million by 2025. This course willenable the learner to gain an understanding ofthe different types of dementia, earlysymptoms and current treatments. Learnerswill know about their role in caring for peoplewith dementia and an awareness of thedifferent support agencies.

This course is mapped to Dementia Core Skills,Education and Training Framework, Health andSocial Care Diploma Level 2.

For more information, please call: 0345 880 1818 or email: [email protected]

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Handling Medicines inDomiciliary Care

About this course:

This course will provide an awareness of howmedicine is received and administered in adomiciliary care environment. It will provide the user with underpinning knowledge forcompetency in how to work safely withmedication to meet the health and social careregulations.

This course does not, however, certify anindividual to administer medicine. Learners areadvised to refer to their local policy.

Diabetes Awareness

About this course:

Diabetes is an illness that affects millions of people around the world. The number of people diagnosed with this condition continue to grow. This course will introduce you to the basic facts of diabetes and inform you of some ways of responding to diabetes.

End of Life Care

About this course:

This course acts as an introduction to end oflife care. It looks at the standards for palliativecare, how to recognise when an individual isdying and what can be done to help themmanage the pain.

It also covers the ways in which culture andbelief can influence an individual’s end of lifecare and how people can be psychologicallyaffected.

Epilepsy Awareness

About this course:

This course will provide the learner with anawareness of epilepsy. By the end of the coursethe learner should have an understanding ofthe different types of epilepsy and howseizures may differ.

The fundamental learning of this course is toensure that a learner is familiar with what to do and what not to do when an individual ishaving a seizure.Dignity through Action

About this course:

This module identifies crucial issues in how to work with older people in ways that protect and enhance their dignity, sense of self-respect and self-esteem. It sets out the problems and disadvantages they face, and how care workers can help them overcome these through person-centred care. It also looks at how to use effective action planning to resolve an identified problem.

Fire Warden for Care

About this course:

This course sets out the key tasks andresponsibilities of a Fire Warden in a carefacility. It describes what this individual is andis not responsible for and what skills,knowledge and experience they need to carryout this role successfully.

For more information, please call: 0345 880 1818 or email: [email protected] 13

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Mental Capacity Act andDeprivation of Liberty Safeguards

About this course:

This course will provide the learner with anunderstanding of the legislation andresponsibilities surrounding the MentalCapacity Act. You will be able to recognise howa person could lack capacity, being aware ofthe decisions that cannot be made on behalf ofanother individual and being able todifferentiate between a lawful and unlawfuldeprivation of liberty.

Nutrition and Hydration Awareness

About this course:

This course looks at the importance ofnutrition and hydration in social care settings. It covers the Eatwell Guide to look at thefive nutrition groups, daily recommendationsand the links between good nutrition anddisease prevention. Included is influence ofbelief, culture and religion on an individual’sdiet as well as useful information regarding nutritional and hydration standards and guidelines.

Peer Mentorship

About this course:

This course is designed to enable new mentorsto acquire knowledge and skills and currentmentors to refresh their knowledge and skills.

Mentors understand different learningtechniques and can support mentees throughtheir learning and development.

Pressure Ulcer Prevention

About this course:

This course defines what a pressure ulcer is,what causes a pressure ulcer and assessingpressure ulcers. It goes into detail about thestages of pressure ulcers and how to preventand manage them.

Mapped to National Occupational Standards inHealth and Social Care (Qualification and CreditFramework).

Safe Administration of Medication– Foundation

About this course:

This course will provide an awareness of howmedicine is received and administered in asocial care environment. It will provide thelearner with the knowledge that supports thecompetency framework, for working safely with medications, in order to meet the health and social care regulations.

This course does not, however, certify anindividual to administer medicine. Learners areadvised to refer to their local policy.

For more information, please call: 0345 880 1818 or email: [email protected]

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Health and Social Care in Scotland

Lead Adult Care Worker Level 3

About this course:

You will need to complete the Care Certificate, and Functional Skills (English and Maths L2).

Diploma - This qualification develops the knowledge and skills needed when working in a lead adult care worker role in care settings. It covers a wide range of areas including supporting individuals with their physical and emotional care, daily living needs and health and social care procedures.

At the appropriate time you will need to undertake an End Point Assessment.

This qualification also aligns to the Apprenticeship Standard for Lead Adult Care Worker.

Adults with Incapacity

About this course:

This course explains the Adults with IncapacityAct with an overview of its main points.

It explains what constitutes incapacity and howit affects the role of professionals and carers.

Mapped to UK Core Skills Training Frameworkand Level 3 SVQ Health and Social Care.

Adult Support and Protection

About this course:

This course is designed to provide informationon the details of the Adult Support andProtection (Scotland) Act 2007 and how itaffects working practice.

It also looks at how the knowledge gained from this course might be applied in real lifescenarios.

Mapped to UK Core Skills Training Frameworkand Level 3 SVQ Health and Social Care.

Adult Care Worker Level 2

About this course:

You will need to complete the Care Certificate, and Functional Skills (English and Maths L1).

Diploma - This qualification will support learners to develop the knowledge and skills required to work in a range of clinical healthcare support settings and in adult care environments.

At the appropriate time you will need to undertake an End Point Assessment.

The qualification is formed of mandatory and optional units. The mandatory units cover core competencies whilst the optional units allow learners to choose from a variety of areas to tailor the qualification to their needs, interests and to reflect the context of their work.

The content is also aligned with the knowledge and skills required for the Adult Care Worker and Healthcare Support Worker apprenticeship standards.

APPRENTICESHIPS

Visit our website: www.careshield.co.uk 15

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CONTACT US

0345 880 1818

[email protected]

www.careshield.co.uk

@Careshield

CareShield Ltd

CareShield Ltd

CareShield Ltd Registered Office1st Floor, Bank House, Primett Road,Stevenage, Hertfordshire SG1 3EECompany Registration No. 07046013

‘CareShield’ is a registered trademark.All content in this document © CareShield Ltd. 2019.

CSQM009 Iss 8 | Sept 2019