HEALTH SAFETY & ENVIRONMENT IN SHELL/STOS NZ · PDF fileTitle: Process Safety - the role for...
Transcript of HEALTH SAFETY & ENVIRONMENT IN SHELL/STOS NZ · PDF fileTitle: Process Safety - the role for...
Copyright of Shell International Limited
HEALTH SAFETY & ENVIRONMENT
IN SHELL/STOS NZ :
THE ROLE OF LEADERSHIP
Rob Jager
Chairman, Shell Companies in
New Zealand, GM STOS
Copyright of Shell International Limited 1 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
NP OFFICE EMERGENCY PROCEDURE
2 Date 30 May 2012 Good HSE is not expensive .......... It is priceless
Copyright of Shell International Limited Copyright of Shell International Limited
EVACUATION ROUTE AND ASSEMBLY POINT
3 Date 30 May 2012 Good HSE is not expensive .......... It is priceless
Copyright of Shell International Limited Copyright of Shell International Limited
OUTLINE
Background
“Why Bother”
Personal vs Process Safety
Leadership
“Say, Do, Measure”
Say
Do
Measure
4 Date 30 May 2012 Good HSE is not expensive .......... It is priceless Copyright of Shell International Limited 4 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
HS&E - AT THE HEART OF OUR BUSINESS
Date 30 May 2012 5 Copyright of Shell International Limited 5 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
OUTLINE
Background
“Why Bother”
Personal vs Process Safety
Leadership
“Say, Do, Measure”
Say
Do
Measure
6 Date 30 May 2012 Good HSE is not expensive .......... It is priceless Copyright of Shell International Limited 6 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited
RESPONSIBLE ENERGY
Copyright of Shell International Limited 7 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
GOAL ZERO.
NO HARM.
NO LEAKS.
NO HARM TO PEOPLE
NO LEAKS FROM OUR OPERATIONS
GOAL ZERO. NO HARM. NO LEAKS.
Copyright of Shell International Limited 8 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
SHELL GLOBAL SAFETY PERFORMANCE :
IMPROVED, BUT
* Shell data for fatalities in Shell operated facilities.
OUR GOAL IS: ZERO. NO HARM.
51 37
26 8
60 NUMBER OF FATALITIES 2000
NUMBER OF FATALITIES 2002
NUMBER OF FATALITIES 2006
NUMBER OF FATALITIES 2008
NUMBER OF FATALITIES 2012
Copyright of Shell International Limited 9 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited
STOS/SNZ (Personal) Safety Performance
Trend Flat and spiking during projects
Bottom Quartile in Shell
YTD
4RAM 4+ Potential
2 LWC
4 RWC
1 MTC
19 FAC
21 LSR Violations
9 ENCs
Process Safety Management
0
500,000
1,000,000
1,500,000
2,000,000
2,500,000
3,000,000
0
5
10
15
20
25
30
1994199519961997199819992000200120022003200420052006200720082009201020112012
Contractor Hours Company Hours SI, HPI, RAM4+ PotentialOI's TRC's LTI's
Mauii
IRF/Rur
u
Drilling
Copyright of Shell International Limited 10 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited
Process Safety Performance
A number of tragic disasters that show that
lack of process safety focus can result in
massive consequences.
Design, hazard analysis, material
verification, corrosion management,
operational competence, equipment
maintenance, alarm management, failure
investigation… all play a part.
Ref: Baker Report into the Texas City Refinery Explosion
BP Texas City
Process Safety Management
Piper Alpha, 1988 Texas City, 2005 Macondo, 2010 Bohpal, 1984 Pike River , 2011
Copyright of Shell International Limited 11 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
OUTLINE
Background
“Why Bother”
Personal vs Process Safety
Leadership
“Say, Do, Measure”
Say
Do
Measure
12 Date 30 May 2012 Good HSE is not expensive .......... It is priceless Copyright of Shell International Limited 12 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited
Personal & Process “Safety”
13
Unsafe Acts and conditions / Process Safety Exceptions
FAC
TRC
LTI
Fatality
Multiple Fatalities
Catastrophic Event
Loss of Containment
Load Case > Design Case
Single Barrier Failure
Uncontrolled & Sustained
Release
RAM4+ P Near Miss (HiPo)
Personal Safety Process Safety
‘Process Safety’ is the
management of hazards that
can give rise to major industrial
incidents, involving release of
energy and/or potentially
dangerous materials.
Copyright of Shell International Limited 13 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited 14
Rarely fatal Often fatal
TRCF useful metric to
monitor personal safety
performance
TRCF questionable metric to
monitor process safety
performance
Focus On The Risk
Seldom fatal
Copyright of Shell International Limited 14 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited
Process Safety Vision: “Our assets are safe, and we
know it” (“and we can show it”)
Copyright of Shell International Limited 15 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited
Design & Technical Integrity
Identify major hazards
Create barriers (SCE’s) to prevent the Hazard from resulting in an incident
Create further barriers to minimise escalation
Set performance standards for SCEs
Maintain, inspect, test, & monitor SCEs
Carry out hardware barrier assessments
Monitor performance indicators
Hazard
Major incident
Copyright of Shell International Limited 16 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited
Operating Integrity
Hazard
Major Incident
Deviations
• Deviations to normal
operation or compromised
safety system
• Assess cumulative risk
• Identify mitigations
• Endorsed by Technical
Authorities
• Approved by Asset Manager
Vulnerabilities
• Actively manage latent issues
• Capture vulnerabilities
• Assess the risk & identify measures to
eliminate/ control/ mitigate
• Implement required measures
• Review by Senior Leadership
Copyright of Shell International Limited 17 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited
Operating Integrity
Operating envelopes
Ensure operation stays within the pressure/temperature envelope
Reviewed by control room operator every 3 hours
Excursions reviewed quarterly by senior management
Alarm review
Spurious alarms detract focus from real issues
Weekly review (top 5 alarms and “standing” alarms)
Alarm Steering Committee
Set direction and improvement targets
Alarms database to capture alarm purpose, required response etc.
Automatic suppression to remove nuisance alarms, e.g.
Alarm when pump is shutdown
Standing alarms when plant is shutdown
Copyright of Shell International Limited 18 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
OUTLINE
Background
“Why Bother”
Personal vs Process Safety
Leadership
“Say, Do, Measure”
Say
Do
Measure
19 Date 30 May 2012 Good HSE is not expensive .......... It is priceless Copyright of Shell International Limited 19 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
WHAT IS SAFETY LEADERSHIP?
Passion for safety
Authentic
Vulnerable
Role model
Respecting, Investing in and caring for
people
Physical and emotional
Rigour, discipline and Compliance
Chronic Unease
Date 30 May 2012 20
“Leaders create cultures, while managers and administrators live within
them
“Leaders create cultures by what they systematically pay attention to.
This can mean anything from what they notice and comment on to what
they measure, control, reward and in other ways systematically deal with”
GOAL ZERO. NO HARM. NO LEAKS.
Copyright of Shell International Limited 20 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
PASSION FOR SAFETY
Date 30 May 2012 21 Copyright of Shell International Limited 21 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
INVESTING IN AND CARING FOR PEOPLE
Copyright of Shell International Limited 22 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Exploration & Production
RIGOUR, DISCIPLINE & COMPLIANCE
SHELL SAFETY PERFORMANCE
Injuries – TRCF
Shell IOC Range
The 12 Life-Saving Rules
Copyright of Shell International Limited 23 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
From: “We haven’t had an
incident, we are doing so
well.”
To: “We haven’t had an
incident, what are we
overlooking and what else do
we need to do?”
CHRONIC UNEASE IS A PRE-OCCUPATION WITH
FAILURE …
24 Date 30 May 2012 Good HSE is not expensive .......... It is priceless Copyright of Shell International Limited 24 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
OUTLINE
Background
“Why Bother”
Personal vs Process Safety
Leadership
“Say, Do, Measure”
Say
Do
Measure
25 Date 30 May 2012 Good HSE is not expensive .......... It is priceless Copyright of Shell International Limited 25 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
MAKING IT PERSONAL : “WHAT I/WE SAY"
26 Date 30 May 2012
Aspirations
Harm Free Environment – each & every day
Achieve a sense of pride to do a fantastic job
in everything we do, each and every day
Our Facilities are safe/we know it/we can show it
Expectations
•Leaders step up – belief, drive, passion,
enthusiasm, effort
•support, help and commitment
•Appropriate balance between personal and
process safety
•Getting the basics right
True and sustained excellence is absolutely possible, but will need all of us to be
fully engaged and committed to achieving it.
Communications
HSE Plan
Contractor HSE Plans
GM Column
Q’ly Staff Cascades
Staff and Contractor Inductions
Project Induction Workshops
Face to Face (on site)
Web Page
Screens/Notice Board, etc.
Weekly, monthly reporting
Copyright of Shell International Limited 26 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
SAFETY PLAN
Copyright of Shell International Limited 27 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
ENVIRONMENTAL PLAN
Copyright of Shell International Limited 28 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
HEALTH PLAN
Copyright of Shell International Limited 29 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
OUTLINE
Background
“Why Bother”
Personal vs Process Safety
Leadership
“Say, Do, Measure”
Say
Do
Measure
30 Date 30 May 2012 Good HSE is not expensive .......... It is priceless Copyright of Shell International Limited 30 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
MAKING IT PERSONAL : “WHAT I/WE DO”
• Site safety visits
• Community Meetings
• Toolbox meetings
• Participate in Onsite activities
• Annual Back to work breakfast
• Annual Safety day
• Monthly Safety meetings
• Annual Contractor HSE Workshop
• Self/360 Assessment
• Annual HSE MS assessment
31 Date 30 May 2012
“Boots on the Ground & skin in the game”
•Staff/contractor project inductions
•Accident Investigations
•Audits/reviews
•HSE Steering Committee
•Incident review Panel
•Quarterly AIPSM SLT
•Integrity and vulnerability meeting
•BeST
•BLHS
•TaskForce
Copyright of Shell International Limited 31 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
HSE STEERING COMMITTE MEETING
Meeting Aims and Objectives:
• Review HSE performance and identify corrective action
• Review the effectiveness of the STOS HSE Policy, Strategy and
Management System. Identify corrective action or improvements as
required
• Provide guidance on progression of corporate HSE issues.
• Identify and assess Business HSE Risks and develop improvement
plans to mitigate.
• Discuss and act on employee feedback on HSE issues
• Improve collective HSE Leadership Effectiveness.
• Review ongoing performance and effectiveness of HSE-MS, HSE
Plan and implementation of HSSE&SP Control Framework.
Copyright of Shell International Limited 32 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
INCIDENT REVIEW PANEL
Meeting Aims and Objectives:
• Ensure all “high” (RAM 4/5 & E3), selected “medium” and other incidents of
concern (actual or potential) are reviewed and investigated thoroughly and
comply with company standards for investigations, and remedial actions are
appropriate to prevent recurrence.
• Review identified incident trends and amend strategies to improve
• Review the application of Meeting Expectations in STOS on a quarterly basis
with the objective of ensuring that the process is being applied correctly and
consistently.
Copyright of Shell International Limited 33 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
AIPSM MEETING
Meeting Purpose : • Raise our game, profile and focus of AI-PSM management and status (namely avoid
the pitfall that “management assumes from the lack of feedback that all is well” (Lord
Cullen after piper Alpha)).
• For key Senior leaders to take stock of the status/health of AI-PSM management in
our New Zealand assets in order that we might provide appropriate responses in terms
of removing barriers, providing direction, providing resources, changing priorities,
clarifying expectations, etc.
Aims and Objectives: • Review key indicators, actions, gaps, vulnerabilities and actions closure plans
• assure SLT that we understand the AI-PSM risks, gaps and vulnerabilities and that
these are being appropriately managed
• To recognise when major risks become intolerable : sense, smell, discus, review,
judgement
• Coach and develop staff to understand and manage AI-PSM risks
• Challenge the green embrace the reds
Copyright of Shell International Limited 34 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
OUTLINE
Background
“Why Bother”
Personal vs Process Safety
Leadership
Passion
Care
Compliance
Cronic Unease
“Say, Do, Measure”
Say
Do
Measure
35 Date 30 May 2012 Good HSE is not expensive .......... It is priceless Copyright of Shell International Limited 35 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited
Personal Safety + Health
Lagging : RAM 4+, HPI, LWC, RWC, etc
Leading : SLT site visits, Audits/reviews, etc
Process Safety
Leading : Alarms, SC PM/CM, Deviations, Audits/reviews
Lagging : Leaks, incidents
Environmental
Lagging : Incidents, losses of containment, consent breaches
Leading : (see process safety)
Sustainability Index
Making it personal : “What I/we MEASURE"
Copyright of Shell International Limited 36 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
WHAT WE MEASURE : BALANCED SCORECARD -
MAUI
Copyright of Shell International Limited 37 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
COMBINATION OF LEADING AND LAGGING
INDICATORS
(100% of Leading Target)
(0% of Lagging Target)
HSE KPI
KPI Component
Traffic Lighting Ranges Traffic Lighting
Overall
Overall HSE <30% 30 – 49 50 – 85 >85
Poor Below Target Outstanding
Composite Measure to capture both leading
and lagging performance
Provides a more dynamic multi dimensional
picture of performance
Covers Health, Safety and Environmental
measures
On target performance = 50-85% achievement
of months in green zone
Copyright of Shell International Limited
PROCESS SAFETY KPIs
•Tier 1 – Loss of primary containment
•Tier 2 – Loss of primary containment (lesser consequence)
•Tier 3 – Challenges to safety systems
Safe operating envelope excursions
Gas spec, Dew point, Velocity and Design envelope
Demands on safety systems
Flare PCV lifted, RV lifted, Fire/Gas detects
Primary containment inspection outside limits
Equipment <MAT, SCE failure, LOC events
•Tier 4 – Operating discipline & management system
Safety critical element compliance
Overdue safety critical PMs and CMs, High priority CMs raised
Manage operation outside normal window
Suppressed alarms, alarm rates, standing alarms, safety system isolations
Competence and Functional leadership
TA site visits completed, % unit standards complete, competency deviations in place.
API- RP 754 – Process Safety Performance
Indicators
Reviewed quarterly at process safety management meeting Copyright of Shell International Limited 39 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
LEADING AIPSM INDICATIORS
Copyright of Shell International Limited 40 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited
41
DEVIATIONS
FSR Link Copyright of Shell International Limited 41 Date 13 August 2013 BLHSF Peer Learning Event : STOS/SNZ New
Plymouth
Copyright of Shell International Limited Copyright of Shell International Limited Date 30 May 2012 42 Good HSE is not expensive .......... It is priceless
Good HSE is not
expensive ....... It is
priceless