Health Resources and Services Administration Office of Pharmacy...

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2/2/2016 ©2016 American Pharmacists Association. All rights reserved. 1 Health Resources and Services Administration Office of Pharmacy Affairs 340B Peer-to-Peer Program *The 340B Peer-to-Peer Program operates under a Health Resources and Services Administration contract with the American Pharmacists Association Federal Contracts and Grants. The intent of this program is for 340B Leading Practice Sites and Subject Matter Experts to share their operational best practices and not the official policies of the Office of Pharmacy Affairs. The mention of trade names, commercial practices, or organizations does not imply endorsement by the U.S. Government. Additionally, your practice setting may require differences to ensure 340B program integrity and meet all state or federal requirements. February 10, 2016 2:00-3:00 PM Eastern 340B Compliance Improvement Series: Integrated 340B Systems We encourage you to submit questions throughout the presentation through the chat function of the webinar. 340B Webinar Q&A – for questions Download Slides Links Closed Captioning Full Screen

Transcript of Health Resources and Services Administration Office of Pharmacy...

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    ©2016 American Pharmacists Association. All rights reserved.1

    Health Resources and Services AdministrationOffice of Pharmacy Affairs

    340B Peer-to-Peer Program

    *The 340B Peer-to-Peer Program operates under a Health Resources and Services Administration contract with the American Pharmacists Association Federal Contracts and Grants. The intent of this program is for 340B Leading Practice Sites and Subject Matter Experts to share

    their operational best practices and not the official policies of the Office of Pharmacy Affairs. The mention of trade names, commercial practices, or organizations does not imply endorsement by the U.S. Government. Additionally, your practice setting may require differences to

    ensure 340B program integrity and meet all state or federal requirements.

    February 10, 2016 2:00-3:00 PM Eastern

    340B Compliance Improvement Series: Integrated 340B Systems

    We encourage you to submit

    questions throughout the

    presentation through the chat function of the

    webinar.

    340B Webinar

    Q&A – for questions

    Download Slides

    Links

    Closed Captioning

    Full Screen

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    ©2016 American Pharmacists Association. All rights reserved.2

    Financial Disclosure

    Zandra Glenn, PharmD; Anne Marie Kondic, PharmD; Deborah Brafford; Richard Fons, RPH,AAHIVP; Amanda Eamigh, PharmD, BCPS; Kris Klein-Bradham, PharmD, BCPS, CD declare no conflicts of interest or financial interests in any product or service mentioned in this activity, including grants, employment, gifts, stock holdings, and honoraria. For complete staff disclosures, please see the Accreditation information section at www.pharmacist.com/education.

    The content of this session was developed by the Federal Contracts and Grants group, which is managed by the American Pharmacists Association. No commercial support was used to develop this activity.

    ACPE Information

    The American Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education (ACPE) as a provider of continuing pharmacy education (CPE). This knowledge‐based activity 340B Compliance Improvement Series: Integrated 340B Systems, is approved for 1.0 contact hours of CPE credit (0.10 CEUs). The ACPE Universal Activity Number (UAN) assigned to this activity is 0202-0000-16-089-L04-P/T. The target audience is pharmacists and pharmacy technicians and there is no fee required for this activity.

    Initial release date: February 10, 2016

    http://www.pharmacist.com/education

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    P314CPE credit is only available for the live webinar. You MUST be registered through the registration page to obtain credit. The registration link will close today at 4:00pm Eastern.

    To obtain CPE credit for this activity, you are required to actively participate in this activity and complete an evaluation. The attendance code above is needed to access and complete the evaluation.

    Your CPE must be filed by Thursday 3/10/16 at 11:59 Eastern Time in order to receive credit.The attendance code expires on this date and no CPE will be granted after this time.

    ACPE Credit

    Deborah BraffordSenior Director - Business Operations & Education

    Federal Contracts and Grants

    APhA

    Kris Klein-Bradham, PharmD, BCPS, CDDirector of Pharmacy Services

    CommUnityCare***

    Richard “Rick” Fons, RPh, AAHIVPVice President of Pharmacy ServicesAIDS Resource Center of Wisconsin*

    Speakers

    *Peer-to-Peer Recognized Site

    **APhA Federal Contracts & Grants Consultant

    ***Former Peer-to-Peer Recognized Site

    Anne Marie Kondic, PharmDEducation Specialist

    Federal Contracts and Grants

    APhA**

    Zandra Glenn, PharmDSubject Matter Expert

    Federal Contracts and Grants APhA**

    Faculty & Host Peers & Subject Matter Experts

    Amanda Eamigh, PharmD, BCPSClinical Pharmacy Manager

    DuBois Regional Medical Center – Penn Highlands DuBois*

    http://www.p2phrsa.com/webinar/webreg.aspx?cid=45367&id=107

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    Tell Us a Little About Yourselves

    Webinar Polling Question:

    Please choose the appropriate response on your screen to indicate how many total people from your organization are participating today:

    Select One• 1 Only me• 2 - 3 people• 4 - 5 people• More than 5 people

    Learning Objectives

    At the completion of this activity, participants will be able to:

    • Identify the steps needed to develop, implement, and maintain comprehensive340B policies and procedures.

    • Identify the process to generate auditable records that demonstrate compliancewith 340B Program guidelines.

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    Compliance Improvement Webinar Series

    Date Topic

    November 18, 2015 Leadership Commitment

    December 9, 2015 Open Office: Leadership Commitment

    January 13, 2016 Education and Training

    January 27, 2016 Open Office: Education and Training

    February 10, 2016 Integrated 340B Systems

    February 24, 2016 Open Office: Integrated 340B Systems

    March 9, 2016 Measurable Improvement

    March 23, 2016 Open Office: Measurable Improvement

    Purpose:

    • Provides guidance in establishing anorganizational infrastructure

    • Discussions with Peers on how to createa culture that promotes continuousimprovements

    • Sharing of demonstrated performanceimprovement concepts and action steps

    Compliance Improvement Guide

    • Developed by the Peer-to-Peer Program

    • Helps covered entities navigate through a qualityimprovement process

    • Designed to transform organizational culture andpractices

    • Provides guidance on “how to” establish anorganizational structure to achieve 340Bcompliance

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    Compliance Improvement Guide:Proficiency Self-Assessments C - J

    Also included in the Compliance Improvement Guide are self-assessments for each of the 8 proficiency areas of knowledge and competency:

    • Program Background

    • Audit Preparedness

    • Contract Pharmacy

    • Eligibility/Database

    • Diversion

    • Duplicate Discount

    • Inventory

    • Prime Vendor Program

    To review the list of proficiencies for each category, refer to the self-assessment

    appendices C through J in the Compliance Improvement Guide

    http://p2pcomplianceguide.com/latest.aspx

    Compliance Improvement Guide:Education & Tools Resources

    Appendices K & L list 340B education tools and resources, see pages 40-43 of the Guide.

    http://p2pcomplianceguide.com/latest.aspxhttp://p2pcomplianceguide.com/latest.aspx

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    Compliance Improvement Model Links

    • https://www.brainshark.com/aphanet/340BComplianceIntroductory Video

    • http://p2pcomplianceguide.com/latest.aspxCompliance Improvement

    Guide

    • http://complianceassessmentA.com/form.aspx340B Compliance Rapid Self-

    Assessment – Appendix A

    • http://complianceassessmentB.com/form.aspx340B Compliance Culture Self-

    Assessment – Appendix B

    • Pages 29-39 of Guide

    • http://p2pcomplianceguide.com/latest.aspx

    340B Proficiency Self-Assessments C-J

    • http://www.hrsa.gov/opa/peertopeer/webinars.html Register Now!

    Tell Us a Little About Yourselves

    Webinar Polling Question:

    Which of the Compliance Improvement Resources have you already accessed?

    Select All That Apply

    • Introductory Video for the Compliance Improvement Model

    • Compliance Improvement Guide

    • Compliance Improvement Assessment Forms

    • Participated in Webinar #1 – Leadership Commitment

    • Participated in Open Office #1 – Leadership Commitment

    • Participated in Webinar #2 – Education & Training

    • Participated in Open Office #2 – Education & Training

    https://www.brainshark.com/aphanet/340BCompliancehttp://p2pcomplianceguide.com/latest.aspxhttp://complianceassessmenta.com/form.aspxhttp://complianceassessmentb.com/form.aspxhttp://p2pcomplianceguide.com/latest.aspxhttp://www.hrsa.gov/opa/peertopeer/webinars.html

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    Major Highlights from Previous Webinars in Series

    Leadership Commitment (November 18)

    • Compliance Improvement Guide andresources

    • 340B is beyond “just a pharmacy program”– interdepartmental engagement required

    • Full engagement of C-suite

    • Engage external partners

    Education and Training (January 13)

    • Minimum 340B requirements for each jobdescription within a covered entity

    • Role specific training/customized training

    • Include education and training in policiesand procedures

    • Use the content of the Guide withsoftware applications for educationtesting/assessments

    Compliance Improvement Model

    Leadership Commitment

    Integrated 340B Systems

    Measurable Improvement

    Education and Training Integrated 340B Systems

    Improvement Concepts

    1. Policies & Procedures

    2. Auditable Records

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    Peer/SME Panel

    Kris Klein-Bradham, PharmD, BCPS, CDDirector of Pharmacy Services

    CommUnityCare

    Richard “Rick” Fons, RPh, AAHIVPVice President of Pharmacy ServicesAIDS Resource Center of Wisconsin

    Amanda Eamigh, PharmD, BCPSClinical Pharmacy Manager

    DuBois Regional Medical Center –Penn Highlands DuBois

    Strategic Aim: Integrated 340B Systems

    Develop, implement, and maintain comprehensive 340B policies and procedures.

    Why do covered entities need policies and procedures?

    How do policies and procedures

    help covered entities to stay

    compliant?

    Improvement Concept:

    Interview Question(s):

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    Strategic Aim: Integrated 340B Systems

    Develop, implement, and maintain comprehensive 340B policies and procedures.

    Why do covered entities need policies and procedures?

    How do policies and procedures

    help covered entities to stay

    compliant?

    Improvement Concept:

    Interview Question(s):

    How do you decide

    which policies

    and procedures you need?

    Strategic Aim: Integrated 340B Systems

    Develop, implement, and maintain comprehensive 340B policies and procedures.

    Why do covered entities need policies and procedures?

    How do policies and procedures

    help covered entities to stay

    compliant?

    Improvement Concept:

    Interview Question(s):

    How do you decide

    which policies

    and procedures you need?

    Who drafts and monitors your policies & procedures that pertain

    to 340B compliance? Why is it that

    person?

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    Strategic Aim: Integrated 340B Systems

    Develop, implement, and maintain comprehensive 340B policies and procedures.

    Why do covered entities need policies and procedures?

    How do policies and procedures

    help covered entities to stay

    compliant?

    Improvement Concept:

    Interview Question(s):

    How do you decide

    which policies

    and procedures you need?

    Who drafts and monitors your policies & procedures that pertain

    to 340B compliance? Why is it that

    person?

    How do you ensure

    compliance with procedures? How do you

    document staff’s understanding &

    application to their position?

    Action Items: Policies and Procedures

    Action items for Policies and Procedures

    are located on page 18 of the Compliance

    Improvement Guide

    http://p2pcomplianceguide.com/latest.aspx

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    Action Items: Policies and Procedures

    H15. Establish a 340B team that meets

    regularly to update policies and practices

    and to review compliance.

    H14. Maintain all policies and procedures in physical locations or electronic systems for convenient access and reference by staff or

    compliance reviewers/auditors.

    H17. Establish parameters and

    methods for ongoing management of contract pharmacy performance

    and compliance with contractual terms and

    340B compliance.

    Strategic Aim: Integrated 340B Systems

    Generate auditable records that demonstrate compliance with 340B program guidelines.

    How do you generate and manage 340B

    auditable records within the various

    departments within your

    organization?

    Improvement Concept:

    Interview Question(s):

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    Strategic Aim: Integrated 340B Systems

    Generate auditable records that demonstrate compliance with 340B program guidelines.

    How do you generate and manage 340B

    auditable records within the various

    departments within your

    organization?

    Improvement Concept:

    Interview Question(s):

    Where/how is the data

    generated or housed

    within your organization?

    Strategic Aim: Integrated 340B Systems

    Generate auditable records that demonstrate compliance with 340B program guidelines.

    How do you generate and manage 340B

    auditable records within the various

    departments within your

    organization?

    Improvement Concept:

    Interview Question(s):

    Where/how is the data

    generated or housed

    within your organization?

    How does the data generation

    relate to your policies and procedures?

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    Strategic Aim: Integrated 340B Systems

    Generate auditable records that demonstrate compliance with 340B program guidelines.

    How do you generate and manage 340B

    auditable records within the various

    departments within your

    organization?

    Improvement Concept:

    Interview Question(s):

    Where/how is the data

    generated or housed

    within your organization?

    How does the data generation

    relate to your policies and procedures?

    How do you

    maintain data

    integrity?

    How Do You Maintain Data Integrity?

    CE Database

    Policies

    Procedures

    Transaction Data

    Inventory Tracking

    Self-Audit

    Several Categories of Auditable Recordsto Demonstrate Compliance with 340B Requirements

    Eligibility

    Duplicate Discounts

    Diversion

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    Action Items: Auditable Records

    Action items for Auditable Records

    are located on page 18 of the Compliance

    Improvement Guide

    Action Items: Auditable Records

    I12. Use electronic medical record (EMR) to maintain accurate and up-to-date 340B drug utilization records that span from prescribing to administration to billing.

    I9. Develop standardized reports and data metrics

    for reporting to entity leadership and management.

    I19. Engage IT department to develop

    automated reports within EMR and

    pharmacy system.

    http://p2pcomplianceguide.com/latest.aspx

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    Please respond to the following question via poll box:

    What will you do next week to improve your organization’s Integrated 340B Systems?

    (You may also submit questions for the presenters. Questions will be addressed during the Open Office

    session on February 24th.)

    Group Activity

    CPE Self Assessment Question

    Webinar Polling Question:

    Which of the following is incorrect:

    Select One

    1) The Compliance Improvement Guide contains 340B education tools and resources indexed byproficiency areas.

    2) Covered entities need a dedicated 340B coordinator employee to develop, implement, and maintainpolicies and procedures.

    3) Data generated for compliant auditable records could come from the 340B database, transactiondata, inventory tracking and self-audits.

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    How to Claim CPE Credit

    P314To obtain CPE credit for this activity, go to:• http://www.pharmacist.com/live-activities• Login• Click “claim credit” or “add to cart”• “Enroll” in the activity• Complete the assessment and evaluation

    Your CPE must be filed by Thursday 3/10/16 at11:59 Eastern Time in order to receive credit.

    Open Office

    Still have questions?

    Join the webinar speakers on February 24, 2016 at 2pm ET

    Questions for the Open Office session will be from:

    Participants must submit question(s) by February 12, 2015

    Register Today to join this interactive discussion!

    Open Office registration

    Overflow of questions from this webinar

    Webinar satisfaction survey

    Questions during Q/A

    http://www.pharmacist.com/live-activitieshttp://www.p2phrsa.com/webinar/openreg.aspx?cid=45369&id=108

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    Additional Events & Resources

    Training

    • Webinars• Prior Webinars – Listed on the OPA Website

    • Upcoming – March 9, 2016 2pm ET340B Compliance Improvement WebinarSeries: Open Office: MeasurableImprovement

    • 340B University™• March 3 – Baltimore, MD

    • April 16 – Alexandria, VA

    • Register

    • 340B University OnDemand™

    • More Information [email protected]

    Communications

    • Monthly Update• Important Peer-to-Peer communications the

    1st week of the month

    • Sign up today!

    • LinkedIn• Join the discussion on the group page

    340B Resource Network

    • Apply to become a Peer-to-PeerLeading Practice Site• Peer-to-Peer Program – HRSA OPA Website

    • Peer-to-Peer Program – Apexus PVP Website

    • Video about the Peer-to-Peer Program

    • Apply Now!

    Interested in Becoming a HRSA Recognized 340B Leading Practice Site?

    Apply Today!

    The American Pharmacist's Association is currently accepting

    applications from covered entities to become a

    340B Peer-to-Peer Leading Practice Site.

    Watch a short video for more information

    http://www.hrsa.gov/opa/peertopeer/webinars.htmlhttp://www.p2phrsa.com/webinar/openreg.aspx?cid=45371&id=110https://www.apexus.com/solutions/education/340b-universityhttps://www.apexus.com/solutions/education/340b-u-ondemandmailto:[email protected]://visitor.r20.constantcontact.com/manage/optin/ea?v=0017WwahkuseW8GbAme6wJbhg==https://www.linkedin.com/groups?home=&gid=1818962&trk=anet_ug_hmhttp://hrsa.gov/opa/peertopeer/index.htmlhttps://www.apexus.com/resources/hrsa-340b-peer-to-peer-programhttps://www.brainshark.com/aphanet/vu?pi=zJXzpKifxzNwWfz0https://p2p.aphadms.com/mainP2P/Forms/P2PApplicationV5.aspxhttps://p2p.aphadms.com/mainP2P/Forms/P2PApplicationV5.aspxhttps://www.brainshark.com/aphanet/vu?pi=zJXzpKifxzNwWfz0

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    Compliance Improvement Model Links

    • https://www.brainshark.com/aphanet/340BComplianceIntroductory Video

    • http://p2pcomplianceguide.com/latest.aspxCompliance Improvement

    Guide

    • http://complianceassessmentA.com/form.aspx340B Compliance Rapid Self-

    Assessment – Appendix A

    • http://complianceassessmentB.com/form.aspx340B Compliance Culture Self-

    Assessment – Appendix B

    • Pages 29-39 of Guide

    • http://p2pcomplianceguide.com/latest.aspx

    340B Proficiency Self-Assessments C-J

    • http://www.hrsa.gov/opa/peertopeer/webinars.html Register Now!

    Contact Information

    • www.hrsa.gov/opa340B Program

    • http://www.hrsa.gov/opa/peertopeer/index.html

    340B Peer-to-Peer Program

    • 1-888-340-2787

    [email protected]

    • https://www.340bpvp.com

    Apexus Answers 340B Technical

    Assistance

    https://www.brainshark.com/aphanet/340BCompliancehttp://p2pcomplianceguide.com/latest.aspxhttp://complianceassessmenta.com/form.aspxhttp://complianceassessmentb.com/form.aspxhttp://p2pcomplianceguide.com/latest.aspxhttp://www.hrsa.gov/opa/peertopeer/webinars.htmlhttp://www.hrsa.gov/opahttp://www.hrsa.gov/opa/peertopeer/index.htmlmailto:[email protected]://www.340bpvp.com/

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    Solutions for 340B Entities

    CO

    NT

    RA

    CT

    ING 340B Prime

    Vendor Program

    ED

    UC

    AT

    ION 340B University™

    & 340B OnDemand

    AS

    SIS

    TA

    NC

    E Apexus Answers Call Center

    www.340bPVP.com (888) 340-BPVP

    ApexusAnswers@340bP

    VP.com

    www.340Bpvp.com/340B-

    University

    http://www.340bpvp.com/mailto:[email protected]?subject=340B question from P2P Webinar attendeehttp://www.340bpvp.com/340B-University