Patient care technician textbook isbn 9781944471590 patient care technician
Health Care: Patient Care Management and Technology
description
Transcript of Health Care: Patient Care Management and Technology
![Page 1: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/1.jpg)
Health Care: Patient Care Management and Technology
Santanu MondalManaging Director, PositiveEdge Technology24/11/2010
![Page 2: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/2.jpg)
What is CRM?
CRM
Customer Relationship Management
Marketing Customer ServiceSales
• Territory Management
• Sales Planning
• Lead Management
• Opportunity Management
• Account Management
• Sales Analytics
• Planning and Budgeting
• Data and List Management
• Campaign Management
• Response Management
• Marketing Analytics
• Case Management
• Scheduling
• Knowledge Management
• Interaction Management
![Page 3: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/3.jpg)
What is CRM?
CRM
Customer Relationship Management
Marketing Customer ServiceSales
• Territory Management
• Sales Planning
• Lead Management
• Opportunity Management
• Account Management
• Sales Analytics
• Planning and Budgeting
• Data and List Management
• Campaign Management
• Response Management
• Marketing Analytics
• Case Management
• Scheduling
• Knowledge Management
• Interaction Management
![Page 4: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/4.jpg)
What is CRM?
CRM
Customer Relationship Management
![Page 5: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/5.jpg)
What is CRM?
XRM
Customer Relationship Management
![Page 6: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/6.jpg)
What is XRM?
XRM
Customer Relationship ManagementPartner
![Page 7: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/7.jpg)
What is XRM?
XRM
Customer Relationship ManagementVendor
![Page 8: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/8.jpg)
What is XRM?
XRM
Customer Relationship ManagementAnything
Custom Solution Development Platform
Patient Relationship Management
![Page 9: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/9.jpg)
• Over 19,000 customers
from small to enterprise
• Over 1,000,000 users in
more than 80 countries
• Global network of software
and services partners
• Fast, flexible, and
affordable
• Full CRM suite of marketing,
sales, and service
• Native Office experience for
rapid adoption
• Multi-language with more
than 25 languages
• Advanced SOA / Web
services architecture
Microsoft Dynamics CRM
![Page 10: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/10.jpg)
Microsoft Dynamics CRM: Global Customer Base
Mid-size CompaniesMid-size CompaniesSmall BusinessesSmall Businesses Large EnterprisesLarge Enterprises
![Page 11: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/11.jpg)
Microsoft Dynamics CRM Suite
Full CRM suite capabilities and application flexibility-Interactions-Marketing-Sales-Service-xRM-Business Process-SOA-Flexible Deployment
![Page 12: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/12.jpg)
Power of Choice for Software + Service
• Choose how you USE IT - Outlook, browser, mobile
• Choose how you GET IT - Software or service
• Choose how you BUY IT - Own it or rent it
• CHANGE it any time as your business needs change
![Page 13: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/13.jpg)
Demo: Patient Relationship Management
![Page 14: Health Care: Patient Care Management and Technology](https://reader035.fdocuments.net/reader035/viewer/2022062301/5681399d550346895da13880/html5/thumbnails/14.jpg)
Thank You
USA39899 Balentine Drive, Ste 300Newark CA 94560. Phone: 510-315-0061 Fax: 510-315-0061
India - DelhiEros Corporate Towers – 15th FloorNehru Place. New DelhiPIN: 110019
India - Bangalore#597, Maple 15th Cross Ring Road J P Nagar 6th Phase Bangalore-560078 Phone: +91-80-22441636
UAE - DubaiPO Box : 500013203, EIB Building #5 Dubai Internet CityPhone: +9714 4469713Fax: +9714 4469703
www.positiveedge.net