HE Quallity Assurance in SerbiaHE Quallity Assurance in Serbia

CAQA representative CAQA representative

Belgrade, 19/20 November 2007

11stst Quality Assurance Workshop Quality Assurance Workshop

The Law on Higher Education (2005) The Law on Higher Education (2005) “Službeni glasnik 76/2005”“Službeni glasnik 76/2005”

NATIONAL ASSEMBLY

ACCREDITATIONACCREDITATION ANDAND QUALITYQUALITY ASSURANCEASSURANCE COMMISSION (CAQA)COMMISSION (CAQA)

MINISTRY OF EDUCATION

NATIONAL COUNCIL NATIONAL COUNCIL OF HIGHER OF HIGHER

EDUCATIONEDUCATION

Institutions of higher educationInstitutions of higher education

Conference Conference of Serbian of Serbian UniversitiesUniversities

Conference of high Conference of high school principalsschool principals

Republic of Serbia

The National Council for Higher Education of the Republic of Serbia established the

Accreditation and Quality Assurance Commission (15 members)in June 2006.

The Accreditation and quality assurance commission has been set up, as a task force, by the National council of higher education to deal with accreditation, quality assuranceaccreditation, quality assurance of higher education institutions and evaluation of study programs.

The objective of quality control in higher education is to maintain and raise the quality of teaching in higher education institutions (HEIs), to improve the organisation of HEIs, to promote their greater responsibility for their own activities, and to ensure their competitiveness in the international arena.

RULES AND REGULATIONSON STANDARDS OF SELF-SELF-ASSESSMENT AND QUALITY ASSESSMENT AND QUALITY CONTROLCONTROL OF HEIs

RULES AND REGULATIONSON STANDARD PROCEDURES OF EXTERNAL QUALITY OF EXTERNAL QUALITY CONTROL CONTROL

RULES AND REGULATIONS OF ACCREDITATION STANDARDS ACCREDITATION STANDARDS AND PROCEDURESAND PROCEDURES FOR HIGHER EDUCATION INSTITUTIONSINSTITUTIONS AND THEIR STUDY PROGRAMSSTUDY PROGRAMS

Accreditation and Quality Assurance CommissionAccreditation and Quality Assurance Commission proposed toproposed to the National Council the rules,regulations procedures and standards for self-assessment and quality control, self-assessment and quality control, external quality control and external quality control and accreditation of the high education institutions and study programmes.accreditation of the high education institutions and study programmes.

The National Council of higher educationThe National Council of higher education, at its session of 20 Octobeer 2006, approved the following:

www.mps.sr.gov.yuwww.kapk.org.yu

RULES AND REGULATIONSON STANDARDS OF SELF-ASSESSMENT AND QUALITY CONTROLSELF-ASSESSMENT AND QUALITY CONTROL OF HEIs

STANDARDS FOR SELF-ASSESSMENT AND QUALITY CONTROLSELF-ASSESSMENT AND QUALITY CONTROL IN HIGHER EDUCATION INSTITUTIONS

Standard 1: Quality assurance strategy Standard 2: Standards and procedures for quality assurance Standard 3: Quality assurance system Standard 4: Study program qualityStandard 5: Teaching process quality Standard 6: Quality of science research, artistic and professional work Standard 7: Quality of teachers and associates Standard 8: Quality of studentsStandard 9: Quality of textbooks, literature, library and IT resourcesStandard 10: Quality of management of higher education institution and quality of non-teaching supportStandard 11: Quality of premises and equipment Standard 12: FinancingStandard 13: The role of students in self-assessment and quality control Standard 14 : Systemic follow up and periodic quality control

INSTRUCTION FOR PREPARATION OF SELF-ASSESSMENT REPORT The self-assessment report is an obligatory document in the accreditation file of the higher education institution. The report should be concise and contain all the details of vital interest for the operation of the higher education institution relevant to the quality of the education process.

The self-assessment report should contain the estimate of fulfillment of each individual standard, observing the instructions for implementation and objective facts characterizing a higher education institution. Within the elaboration of each standard the level of fulfillment should be stated and measures for improvement of quality. The self-assessment report should be concluded with a general evaluation of fulfillment of quality standards of the higher education institution.

RULES AND REGULATIONSON STANDARD PROCEDURES OF EXTERNAL QUALITY OF EXTERNAL QUALITY CONTROL CONTROL

STANDARDS FOR EXTERNAL QUALITY CONTROLEXTERNAL QUALITY CONTROL IN HIGHER EDUCATION INSTITUTIONS Standard 1: Reliance on the results of self-control of higher education institution Standard 2: Method of external quality control Standard 3: The areas of external quality control Standard 4: Results of external quality control of higher education institution Standard 5: Organization and participants in the external quality control Standard 6: The procedure of external quality control Standard 7: ReportingStandard 8: Periodic checks Standard 9: Improvement of the procedure for external quality control

Rules and regulationson standard procedures of external quality controlRules and regulationson standard procedures of external quality control

Standard 3: The areas of external quality control The external quality control involves the examination of compliance of quality standards in the areas defined in advance.

Recommendations for the implementation of standarda 3:

1.External quality control shall be carried out in the following areas:

- teaching;- teaching staff;- research;- students' control;- textbooks and literature;- library and IT resources;- premises and equipment;- non-teaching staff;- administration process;- transparency.

Standard 4: Results of external quality control of higher education institution The results of the external quality control of a higher education institution shall be established on the basis of known and clear criteria published by the competent body, further to the law.

Recommendations for the implementation of standard 4:

1. The results of external quality control of higher education institution shall be determined by the National council on the basis of the report of the commission. 2. The results of the external quality control should be based on the clear criteria published and consistently applied.3. The document which shall determine the result of the external quality control of higher education institution shall be in writing and clear and unequivocal. It should contain the recommendations to the higher education institution about further steps conducive to quality assurance.

Standard 8: Periodic checksThe external quality review in the higher education institution should pe periodic and fixed and published in advance.

Recommendations for the implementation of standard 8:

1.The external quality control is a continuous process periodically repeated. 2.The external quality evaluation of study programs should take place every five years, minimum.3.The external quality control in the higher education institution should be done every eight years, minimum.

RULES AND REGULATIONSON STANDARD PROCEDURES OF EXTERNAL QUALITY CONTROL

Article 7The commission shall, at the proposal of the sub-commission, referred to in

Article 6 of the present Rules and Regulations, appoint two reviewers to analyze and evaluate the results of self-assessment and quality review of the higher education institutions (hereinafter: self-assessment of higher education institution).

Each reviewer shall analyze the documents submitted by the higher education institutions and control:whether the self-assessment of the higher education institution was performed in compliance with the standards for self-assessment of higher education institution;which standards of self-assessment were fully or partially met or not at all;what areas of activity of higher education institution in terms of quality were found as satisfactory, partly satisfactory or dissatisfactory.

The reviewer shall report on the analysis performed further to par 2 of this Article to the sub-commission, with the assessment of compliance with the standards for external quality control of a higher education institution and proposal of the measures of alleviation of weaknesses observed.

RULES AND REGULATIONS OF ACCREDITATIONACCREDITATION STANDARDS AND PROCEDURES FOR HIGHER EDUCATION INSTITUTIONS AND THEIR STUDY PROGRAMS

I. ACCREDITATION STANDARDS FOR HIGHER EDUCATION INSTITUTIONSHIGHER EDUCATION INSTITUTIONS

II. SUPPLEMENTAL ACCREDITATION STANDARDS OF HIGHER EDUCATION INSTITUTIONS WITHIN THE GIVEN SCIENCE EDUCATION NAMELY SCIENCE ARTISTIC FIELD

III. ACCREDITATION STANDARDS FOR THE FIRST AND SECOND LEVEL OF THE FIRST AND SECOND LEVEL OF HIGHER EDUCATIONHIGHER EDUCATION

IV. ADDITIONAL STANDARDS FOR ACCREDITATION OF STUDY PROGRAMS WITHIN A GIVENU EDUCATION SCIENTIFIC NAMELY ARTISTIC FILED

V. ACCREDITATION STANDARDS FOR STUDY PROGRAM OF DOCTORAL DOCTORAL STUDIESSTUDIES

VI. SUPPLEMENTARY ACCREDITATION STANDARDS OF DOCTORAL STUDIES WITHIN THE EDUCATIONAL SCIENTIFIC NAMELY EDUCATIONAL ARTISTIC FIELD

Standard 1. Basic goals and objectives of higher education institution Standard 2. Planning and controlStandard 3. Organization and administrationStandard 4. StudiesStandard 5. Science research and artistic work Standard 6. Teaching staff Standard 7. Non-teaching staff Standard 8. StudentsStandard 9. Premises and equipment Standard 10. Library, textbooks and IT supportStandard 11. Sources of fundsStandard 12. Internal mechanisms for quality assuranceStandard 13. Transparency

I. ACCREDITATION STANDARDS FOR HIGHER EDUCATION INSTITUTIONSHIGHER EDUCATION INSTITUTIONSII. SUPPLEMENTAL ACCREDITATION STANDARDS OF HIGHER EDUCATION

INSTITUTIONS WITHIN THE GIVEN SCIENCE EDUCATION NAMELY SCIENCE ARTISTIC FIELD

Standard 1. Study program structureStandard 2. Study program purposeStandard 3. Objectives of the study programStandard 4. Competences of the graduated studentsStandard 5. CurriculumStandard 6. Quality, modernity and international complianceStandard 7. Admission of studentsStandard 8. Grading and advancement of studentsStandard 9. Teaching staffStandard 10. Organization and material resourcesStandard 11. Quality control Standard 12. Distance learning courses

III. ACCREDITATION STANDARDS FOR THE FIRST AND SECOND LEVEL OF THE FIRST AND SECOND LEVEL OF HIGHER EDUCATIONHIGHER EDUCATION

IV. ADDITIONAL STANDARDS FOR ACCREDITATION OF STUDY PROGRAMS WITHIN A GIVENU EDUCATION SCIENTIFIC NAMELY ARTISTIC FILED

Special standard - Competence of the higher education institution to carry out the doctoral studiesStandard 1. Study program structureStandard 2. Study program goalsStandard 3. Study program objectivesStandard 4. Competence of graduated studentsStandard 5. CurriculumStandard 6. Quality, modernity and international compliance of study programStandard 7. Admission of studentsStandard 8. Grading and advancement of studentsStandard 9. Teaching staffStandard 10. Organizational and material resourcesStandard 11. Quality control

V. ACCREDITATION STANDARDS FOR STUDY PROGRAM OF DOCTORAL DOCTORAL STUDIESSTUDIES

VI. SUPPLEMENTARY ACCREDITATION STANDARDS OF DOCTORAL STUDIES WITHIN THE EDUCATIONAL SCIENTIFIC NAMELY EDUCATIONAL ARTISTIC FIELD

Accreditation and Quality Assurance CommissionAccreditation and Quality Assurance Commission

prepared and published prepared and published ((December 2006.December 2006. )

INSTRUCTIONS FOR COMPILING ACCREDITATION DOCUMENTS OF

HIGHER EDUCATION INSTITUTIONSHIGHER EDUCATION INSTITUTIONSSTUDY PROGRAMS IN THE FIRST AND SECOND LEVELS STUDY PROGRAMS IN THE FIRST AND SECOND LEVELS OF HIGHER EDUCATION OF HIGHER EDUCATION DOCTORAL STUDIESDOCTORAL STUDIES

ADDITIONAL INSTRUCTIONS FOR COMPILING ACCREDITATION DOCUMENTS OF HIGH EDUCATION INSTITUTIONS, STUDY PROGRAMS, DOCTORAL STUDIES

((October 2007.October 2007. )

Institutions of higher education in Serbia achieve accreditation from

Commision for Accreditation and Quallity Assurance CAQA

The Law on Higher Education The Law on Higher Education “Službeni glasnik 76/2005”“Službeni glasnik 76/2005”

By virtue of Article 116., item 1. of the Law on Higher Education, the accreditaton of all Institutions of higher educationInstitutions of higher education in Serbia should be finished to the june 2009.

250 Institutions of Institutions of higher educationhigher education

All higher education institutions in the Republic of Serbia and their respective study programs shall be subject to the procedure for accreditation.

The accreditation request supported by the data and documents

ОДЛУКА О АКРЕДИТАЦИЈИ

The accreditation procedure

The Commission form sub-commission

The Commission, at the proposal by sub-commission, designate two reviewers

The reviewer report to the sub-commission

The sub-commission finalize the draft proposal for accreditation

The sub-commissionVisit institution- report

The CommissionThe accreditation decision

accept the accreditation request and grant the Accreditation Certificate

reject the accreditation

postpone decision on accreditation

complain to the National Council of Higher Education

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Article 10The Commission shall, at its first session after the receipt of the draft

decision of accreditation, consider the same and possibly approve it.The accreditation decision shall be taken when more than half of the

Commission members shall vote in favor.The decision of the Commission shall:

accept the accreditationaccept the accreditation request and grant the Accreditation Certificate;reject the accreditationreject the accreditation and issue the decision denying the accreditation.The Commission may postpone decisionpostpone decision making on accreditation and warn the higher education institution of the omissions in terms of the quality of work of the higher education institution and/or study program and stipulate the deadline for elimination of the weaknesses, and issue relevant conclusion.

RULES AND REGULATIONS OF ACCREDITATION STANDARDS AND PROCEDURES FOR HIGHER

EDUCATION INSTITUTIONS AND THEIR STUDY PROGRAMS

Article 11The founder or higher-education institution may file a complaint

contesting the denial of accreditation with the National Council of Higher Education (hereinafter: National Council) within 30 days of the date of receipt of the decision.

Article 12The National Council shall reject the complaint is it shall find is

groundless, untimely or signed by an unauthorized person.The National Council shall reject the complaint is it shall find that the

procedure for accreditation had been properly applied and the decision taken in compliance with the law and the present Rules and Regulations.

If the National Council shall find defects in the accreditation find defects in the accreditation procedure its may:procedure its may:

annul the decision of the Commission and decide on its own on the accreditation request based on the facts found by the Commission;

annul the decision and order the Commission to repeat the accreditation procedure, in whole or in part.

The National Council may ask the Commission, in the complaint process, to supplement the data of relevance for the decision making.

The decision of the National Council shall be final.

In the January 2006., CAQA sIn the January 2006., CAQA started the tarted the accreditation follow-up procedureaccreditation follow-up procedure for for

78 high schools and 78 high schools and 287 study programs287 study programs

260 educated 260 educated reviewersreviewers

730 reviewers reports 730 reviewers reports

The sub-commission finalized 365 the draft proposal for accreditation

ПРЕГЛЕД ПОДАТАКА О АКРЕДИТАЦИЈИ ВИШИХ ШКОЛА 25. 01.2007- 25.10.20071. КОМИСИЈА ЗА АКРЕДИТАЦИЈУ (КАПК) :Од 78 установе: Акредитована 51 установа (65%)Није акредитована 27 установа (35 %)Од од 287 студиских програма:Акредитовано 186 (65%)Није акредитовано 101 (35 %)КАПК у поновном разматрању након решења Националног савета о поништењу решења КАПК потврдио мишљења из предходних решења у 20 случајева. 2. НАЦИОНАЛНИ САВЕТ Примио 34 жалбе ( једна установа се није жалила, и 9 установа није уложило жалбу на ускраћиванје акредитације студијских програма)Одбио 9 (26%) жалби и потврдио решења КАПК . Поништио 25 (74%) решења КАПК:

Поништио 5 решења и акредитовао установу и студијске програмеПоништио 20 решења КАПК и упутио КАПК на поновну акредитацију - разматрање

3.АКРЕДИТАЦИОНИ СТАТУС УСТАНОВА ДО 25.10.2007. Број не акредитованих установа након окончаног поступка износи 9 + 1 или 13 %Број акредитованих установа 51+3= 54 или 69%Број акредитованих студијских програма 186 +9 = 195 или 68%

National Council of Higher Education annul 25 (74%) the decision of the Commission

Commision for Accreditation and Quallity Assurance CAQA

granted the Accreditation Certificategranted the Accreditation Certificate51 institutions (65%)186 study programs(65%)

rejected the accreditationrejected the accreditation27 institutions (35 %)101 study programs (35 %)

The National Council rejected 9 complaints

The higher-education institution make file a complaint in 34 cases

78 high schools78 high schools

The accreditation decisions, data, November 2007.granted the Accreditation Certificategranted the Accreditation Certificate 51+3+ 4= 57 (73%)

rejected the accreditation 14%rejected the accreditation 14%