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Transcript of HCI Companies
Property ManagementProperty ManagementFull Service Concierge &Full Service Concierge &
Custom Home Design-Build,Custom Home Design-Build,Renovations & RemodelingRenovations & Remodeling
HHHcccCOMPANIESCOMPANIESCOMPANIES
The lost art of custom home building
Building on a LegacyCombine the relentless pursuit of perfection with brilliant creativity and innovative
thinking and the results are exemplary. Bob Houghteling, master builder and founder
of HCI Companies, creates works of art in the home building process. With an artistic
flair for enhancing a home’s architectural details, Bob is the perfect fit for the
meticulous client who demands the very best and seeks a seasoned professional with
an expertise that's second to none.
Bob HoughtelingMaster Builder and Founder of HCI Companies
Thoroughly invested in his career, Bob's work ethic was honed by years of hard work
and a stringent adherence to details. At the tender age of eight, he was introduced to
the world of construction by his beloved uncle and mentor who nurtured him
through each phase of building a home.
By the time Bob was a teenager, he knew more about the ins and outs of the job site
than guys twice his age. “My uncle never treated me any different from the other
guys on the site and excuses were never tolerated. If anything, he would single me
out and hold me accountable while letting others slide by.”
attention to detail “Your flexibility,
and profeionalism arebeyond measure.”
YELLOWSTONE CLUBCLIENT SINCE 2007
Bringing artistic home plans to life
Trust, integrity and old-fashioned values
From an early age, Bob's uncle instilled in him problem-solving skills, pride in his
accomplishments, and a strong belief in himself. “He was always quizzing me so that I
would think things through and stay one step ahead. He would point out someone's
work and ask, 'Bobby, how would you do that differently?' I was always taught to think
for myself.” Integrity in everything you do was firmly established in Bob throughout his
youth. It is a creed he continues to live by. Though Bob's family came from meager
beginnings, failure was never an option. “My uncle told me more than once that the only
difference between success and failure is that a successful person never quits.”
“Thanks so much...everything was just perfect!”
YELLOWSTONE CLUBCLIENT SINCE 2012
Through every aspect of his hands-on training, Bob was taught that
when all was said and done, looking out for the client's best interest was
the ultimate goal. With vivid memories of strict discipline and loving
instruction under his uncle's tutelage, he often speaks about how much
his uncle taught him over the years. “I learned early-on that it was either
done right or it wasn't – there's no middle ground.” He applies that
philosophy to all aspects of construction and implements those hard-
learned lessons in whatever task he sets out to accomplish.
“We can't thank you “We can't thank you enough for all you doenough for all you do
for our entire family. for our entire family. “YELLOWSTONE CLUB
CLIENT SINCE 2009
A seasoned professional with an
expertise that’s second to none
Regardless of how tough his uncle was on him, Bob has the utmost
respect for who his uncle was and what he stood for. “He had real
ingenuity, and always considered ways of doing things more cost
effectively or coming up with a solution that no one thought of. There
isn't anything about construction that he didn't teach me. Don't get
me wrong, there's always something more to learn. Because I am so
focused and thorough on all the phases of a project, it makes me well
equipped to handle any situation that might arise. My team and
crews tease me all the time about being overly focused on every little
detail but I firmly believe it’s each and every stroke of the brush that
makes the masterpiece so special in the end.”
Whether he's building a 10,000-square-foot luxury home on a
mountain's rocky slope or a modest beachside bungalow, trust is the
common thread intertwined throughout Bob’s projects. “It's
imperative that the client trusts me. Their trust allows me to be more
creative which leads to spectacular results.”
“You make our Montanaexperience so joyful!”
YELLOWSTONE CLUBCLIENT SINCE 2008
Bob loves surprising a client. “I go beyond
their expectation by giving them an
extraordinary experience.” Adding a
touch of drama or a special detail to every
project is a challenge that Bob thrives on.
“I'm overly consumed with every little
detail and it's all got to be perfect, even
those things you can't readily see. There
are many nights when I lay awake
thinking of how to do each project better
and more cost effective.”
Bob has old-fashioned values that appear
to be long forgotten in the today's
construction processes. He often feels
out of place in a world of quick fixes and
less than ideal work. “Quality home
building is a lost art. There are many
things I do for my clients that aren't part
of the original plans.”
Creating a truly one-of-a-kind
experience
“We don’t know atwe would do without you.”
YELLOWSTONE CLUBCLIENT SINCE 2013
Never taking for granted a client’s investment...their money is as hard earned as mine
Driven by perfection, he prefers rough-hewn and handcrafted to
something manufactured and right off the shelf. Finding just the right 100-
year-old barn lumber to create a one-of-a-kind mantle brings out the
artisan in Bob. Spending hours scavenging through area shops in search of
a particular piece of hardware or perfectly aged wood for a custom bar top
is what Bob considers time well spent. “I never use something fake or
plastic when I can create something truly authentic for my client. It must
have meaning and purpose or I haven't done my job.”
“You are always ready to helpand keep our place safe.”
YELLOWSTONE CLUBCLIENT SINCE 2008
Meeting Bob for the first time, you can tell he's the real deal. Ruggedly handsome and completely confident
in everything he does. He’s a self-proclaimed workaholic and perfectionism is evident in his work. Bob is very
confident in his plans and ideas, but is always opened minded and more than willing to listen to his clients’
ideas, dreams and wishes and incorporate them into the plans. “I never forget whose home or project it is.”
“Sometimes people think my blunt enthusiasm and micro-managing every phase of a project hinders my
willingness to be a team player but nothing could be farther from the truth. I just don't like for the client to
get less than what they’re paying for or deserve. Their needs, wants and desires matter to me. I'm always
mindful that their money is as hard earned as mine is.”
When you see Bob's work, it's obvious that he's well versed in his areas of expertise – creating a masterpiece
regardless of the budget. Study the minute details of his craftsmanship and you will soon discover that Bob
Houghteling is the consummate professional.
“I really love what I do. I'm passionate about each new project and the many challenges it presents. A day
doesn't go by without gratitude for every minute my uncle spent with me. He made me the man I am today.”
“We appreciate your quick responseand attention to details.”
YELLOWSTONE CLUBCLIENT SINCE 2007
“We can count on you in so many ways.”
“We can count on you in so many ways.”
YELLOWSTONE CLUBCLIENT SINCE 2009
Relationships built on trust and excellence in customer service are always in the
forefront of Bob's mind. His first priority, however, is his family. He hopes his children
and grandchildren will one day be part of the HCI family. Until then, he believes that
staying true to one's self and sheer determination are key to his success.
Bob's only regret is that his uncle isn't
around to see his accomplishments.
He likes to think his uncle is looking
down on him saying, “good job, son,
good job!” Bob hopes that his work is
a testament to his uncle's expert
guidance and wise counsel, and wants
to continue building on that legacy for
his children and future generations to
come. “I want to leave this world
having made a difference.”
DON’T SETTLE FOR LESS.HAVE YOUR NEXT HOME
OR PROJECT BUILTBY HCI BUILDERS.
Going the extra mile to give the client something
special and unique
is being looked after by you.”easy knowing our investment
“We can rest
YELLOWSTONE CLUBCLIENT SINCE 2007
RenovationsRenovations& Remodeling& Remodeling
Design-Build, Design-Build, Custom HomeCustom Home
ASSESSOur work ethic was honed by years of hard work
and a stringent adherence to details.
PERFORMConsistency & Communication
We guarantee satisfaction through consistentperformance, communication and accountability.
Experience & Undeanding
1 2
ACCOMPLISHPride & Paion
We take great pride in handling every detail of a client's request.
3SURPASS
Attain & SucceedYour project is complete when
we have exceeded your expectations.
4
The BITTERNESS of poor quality remains long after the
SWEETNESS of the low price is forgotten.
Quality is a result of a conscious andQuality is a result of a conscious and
conscientious thought proce.conscientious thought proce.
never just accidently happen.never just accidently happen.
Quality work and craftsmanshipQuality work and craftsmanship
A finely honed focus and strict attention to
every detail
Complete knowledge to create custom ideas and
make them a reality
Authentic custom home builder creating
works of art
Unique one-of-a-kind mastery craftsmanship
Spectacular results every time
Passionate about each and every project
Driven by perfection and exceptional quality
The highest standard of excellence every
time, all the time
Building on trust through exceptional customer service
Looking out for a client’s best interest is my ultimate goal
Mastery knowledge of the building
process
Taking absolute pride in a client’s every request
Personally involved with every phase of the building process and making sure the end result is the creation of
each client’s masterpiece
Full Service Concierge & Property Management
Cleaning & Laundry
Grocery Shopping, Delivery & Stocking
Daily Housekeeping During Visits
Weekly/Bi-Weekly Security Checks/Inspections
Snow Plowing & Removal
Security Alarm First Responders
Pre- and Post-Arrival Cleans
Event Planning & Specialty Orders
Firewood
Exterior Maintenance
Ask us how we can best serve you.
There is really nothing that is beyond our reach!
Your home is a huge investment and just as important as anything you own. Who you get to clean, repair, manage and
care for your home is a critical decision. Based on under-promising and over-delivering, our
performance combines communication, respect and confidentiality.
We're the most meticulous home caretakers you'll ever have. We challenge you to find anyone better.
Is your home “just cleaned, managed and cared for” or is it “HCI cleaned, managed and cared for”?
Full service personal concierge and property caretaking services are now available in Big Sky, Montana, Jackson Hole,
Wyoming and Sarasota, Florida. No matter how lavish your desires, HCI Concierge & Property Management will do our
best to satisfy each and every need.
Our main goal is to ensure that your home is properly and adequately cared
for...and most importantly, that you are cared for.
We will work with you to customize your needs because we know everyone is different. The words “no” and “can't” are
not part of our vocabulary because success for HCI Concierge is dependent upon exceeding your expectation.
Whether you are a full-time or seasonal resident, HCI Concierge is here to ensure an experience of unforgettable
customer service. We will create an uninterrupted sensation of importance and indulgence.
Your home is the center of life -- a place to raise a family, entertain friends and
celebrate living. Full of treasured possessions and cherished memories, it holds the
things that matter most in life. We are practiced in recognizing what makes a
property truly special to you.
Building lasting relationships based on mutual trust and appreciation are the
foundation of our business. Our business is based on you and your complete
satisfaction in every service we provide! We challenge you to find anyone better.
We take great pride in handling every detail of a client's request. At your fingertips is
our knowledge, experience, and attention to detail and we are excited to help create
a truly pampered experience that's second to none.
About Us
We find that homeowners are looking for that extra special service touch, one that
we deliver on a daily basis. Handling the property management duties, we place
extra special attention on every client.
At HCI Concierge, we are passionate about what we do, paying close attention to the
details, while ensuring that your family will have a cared for home…a place where
you will cherish special moments and create lasting memories.
Property Maintenance
House Cleaning
Beautiful homes require constant care and maintenance; it takes an enormous amount of work
to protect your investment and keep your home looking its very best. HCI Concierge is setting
the standard of excellence by providing the highest value and the best home cleaning service in
Big Sky, Montana, Jackson Hole, Wyoming and Sarasota, Florida to every customer, every time!
Compare our service with other house cleaning companies. We excel in the cleaning service
industry by listening to our clients and improving upon our cleaning services, based on their
feedback. New clients often express their frustrations with other house cleaning services and
we continue to use that feedback to make ours the best service available.
Don't settle for less. You deserve for your home to be HCI cleaned, repaired, managed and
cared for. You won't find anyone better.
Event Planning
HCI Concierge would be pleased to help plan your next event and fulfill your every
desire. Allow yourself to step outside the stressful and complicated process of
managing your everyday or sophisticated private events.
If you desire an intimate dinner party or family brunch, we have chefs available for
your special events big or small. We will provide you and your guests with a one of a
kind experience that's been custom tailored for you.
For your epicurean pleasure, whether it be for a lavish soirée or a personal indulgence, HCI
Concierge is happy to provide you with gourmet products. We guarantee that our
selection of products is fresh and from the area's finest establishments.
HCI Concierge will be delighted to help you discover or enhance your passion for wine by
hand selecting wines distinguished by their rarity and uniqueness.
Gifts & Shopping
John and Jill Avery
Cambridge, MA / Yellowstone Club, MT
(617) 563-5065
David and Patty Murphy
Edine, MN / Yellowstone Club, MT
(651) 442-7890
Barry and Zoe Silverman
Big Sky, MT / Local Resident
(406) 579-3055
Marge Chambry, Operations Manager
Big Sky, MT / Big Ez Lodge
(406) 580-1584
References
HcCOMPANIES
www.HCI-Companies.com
©2014 HCI Companies, Inc., all rights reserved. HCI Companies, Inc. ("HCI Companies") is the parent company of HCI Builders, Inc. and HCI Concierge and Property Management, Inc. "HCI Companies, Inc." and other marks and names of HCI Companies' products and/or services referenced herein are trademarks of HCI Companies or its subsidiaries.
BIG SKY, MONTANAHCI Builders 406.995.2710
HCI Concierge 406.995.2718
SARASOTA, FLORIDAHCI Builders 941.961.0503
HCI Concierge 941.961.8625
JACKSON HOLE, WYOMINGHCI Builders 307.699.1646
HCI Concierge 307.699.1423
Full Service Concierge & Property ManagementFull Service Concierge & Property Management
Custom Home Design-Build, Renovations & RemodelingCustom Home Design-Build, Renovations & Remodeling