Healthcare Services

Supporting the healthcare industry, through every interaction

www.TEKsystems.com

Our ServicesApplications Services Solutions for applications development, ERP, business intelligence (BI), data warehousing, QA and software testing, and applications outsourcing initiatives.

Network ServicesManaged IT network infrastructure services and qualified IT specialists for storage, unified communications, virtualization and IT security initiatives.

IT Asset Management Services IT asset inventory and technology deployment services.

IT Support Services IT support solutions for service desk, deskside support and network operations support initiatives.

Education Services Custom training solutions, comprehensive IT and business training and managed training services.

Focus Areas

� Business applications

� Claims adjudication

� Clinical decision systems support

� CMS

� Consumerism

� Cost containment and efficiency

� Customer acquisition and retention

� EMR/EHR

� ERP

� Go-live support

� Government healthcare initiatives

� Healthcare software development

� Legacy modernization

� Mandate compliance

� Meaningful use

� Mobility

� Network transformation

� Product development

� Real-time business intelligence

and analytics

� Research and development

� Supply chain optimization

� Transformation

Outcomes

� Superior alignment of IT and

business goals

� Flexibility to meet evolving

business needs

� High performance teams

� Process improvements

� Lower total cost of ownership

� Enhanced operational efficiency

� Faster time to market

� Reliable system performance

� Higher quality deliverables

� Real-time visibility

� Initiatives completed according to

time, budget and quality targets

� Improved customer satisfaction

Our Perspective

The healthcare industry is experiencing significant change. To improve patient care and comply with mandates, healthcare leaders are undertaking complex initiatives involving clinical, business and IT competencies.

Healthcare Services

What We DoWith our real-world insight into what works in IT and who does IT best, we help you achieve your business targets faster, cheaper and more accurately. Whether you need end-to-end capabilities or modular services that can augment your existing teams and fill gaps in your program plans, we partner with you to create the best-fit solution. No matter the delivery model employed, you can count on us to provide time-tested service methodologies and the right team of experts to meet the challenge at hand.

Segments We ServeTEKsystems supports all major segments of the healthcare industry. Our comprehensive coverage ensures we offer you sound perspective and practical solutions that optimize your value chain.

Payers ProvidersPublic Health

Life Sciences

Technology/ Software Services

www.TEKsystems.com

Getting you what you need, the way you want itRather than forcing you to fit your IT service needs into pre-defined solution sets, we help you determine and implement the best service strategies to empower your current and future initiatives. Through our Client Engagement Model, we work with you to assess your business targets, evaluate requirements in terms of people, projects and functions and fill in where you need us. Whether you require staff augmentation, training, project-based services or full-scale outsourcing, we have the experience and know-how to deliver.

What Makes Us Different

With us on your team, you receive the right solutions, delivered the right way, by the most qualified teams of professionals. Every year, we partner with more than 500 of the most prominent healthcare organizations, working in the trenches with them to achieve business targets. Our experience equips us with an in-depth understanding of your industry and practical insight into how to best execute your initiatives.

Human capital expertise that optimizes how work gets donePeople are the most important and variable component to every successful initiative. They are also every organization’s only renewable asset. We leverage our deep understanding of the IT workforce to build talent attraction, development and retention programs that keep your business operations running effectively and efficiently.

Real-world insight to deliver quality solutions With over 5,500 clients annually, our service delivery operations are “tried and true” — built based on what we’ve seen and know to work well in IT. We run formal quality management programs that ensure all of our service methodologies are designed and documented based on best practices. These programs also drive continuous improvement efforts. They regularly collect client feedback, research emerging industry trends and build enhancements into our business models based on new opportunities and real-world lessons learned.

The best people for the job Our dedicated staffing specialists maintain relationships with 81% of the IT workforce and deploy more than 4,500 healthcare IT professionals annually to help our clients accomplish their critical engagements. Through our proprietary Staffing Quality Process® and nearly 100 locations across North America, Europe and Asia, we not only find the talent you need in each local market — we also ensure they are the best suited to accomplish the job at hand.

An accountable partner in the trenches with you Whether we’re providing one IT professional to support a single initiative or managing a full-scale IT program with a significant scope, budget and timeline, we operate as genuine partners with our clients. Throughout every engagement, you can count on our personal commitment to work in your best interests, do what we say we will and add real business value.

TEKsystems Client Engagement Model

Ensure service suite is relevant to external industry trends and business drivers

Thoroughly understand needs; calibrate solution and delivery model accordingly

Build a comprehensive and quality-focused plan to achieve desired outcomes

Realize ROI while continually improving how work gets done

Implement solution leveraging the best resources and delivery models

TEKsystems at a Glance

Learn more at www.TEKsystems.com

TEKsystems® 7437 Race Road, Hanover, MD 21076 | 888.835.7978 | www.TEKsystems.com | TEKsystems, Inc. is an Allegis Group, Inc. company. Certain names, products and services listed in the document are trademarks, registered trademarks, or service marks of their respective companies. Copyright © 2011 TEKsystems, Inc. All Rights Reserved. Printed in USA.

� $2.6 billion in annual revenue

� Privately held company within Allegis Group, a $6.4 billion enterprise

� 5,500+ customers, including 82% of the Fortune 500

� Achieve 30% higher client satisfaction vs. the competition

� 98% client retention

� Over 100 locations throughout North America, Europe and Asia

� 4,000 full time employees

� 70,000 IT consultants deployed annually

� Staffing specialists speak with over 100,000 IT professionals weekly

� Relationship network includes 81% of the North American IT workforce