Harvard Business School’s Springfield Nor’easters Case
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Transcript of Harvard Business School’s Springfield Nor’easters Case
Springfield Nor’easters
Marketing Plan
Overview
0Minor league baseball team0Single-game tickets at $6.00 a piece0Target Market:
0 Families0 Population in Springfield- 55,000
0Positioning:0 Local, affordable entertainment for the whole family
0Distribution:0 Tickets sold at box office and team website
Marketing Plan
0Promote team through various events throughout the year
0Get community involvement before the start of the season
0Events create unique and memorable experiences that other IMC tools cannot
Opportunities/Threats
0 Threats:0Other affordable entertainment:
0 Movies, bowling, theatre, etc.
0 Professional sports teams0 Opportunities:
0 Providing shuttle/transportation to games0 Sponsorships from local businesses0 Potential economic growth
0 External environmental factors:0Mainly low income0 Lack of public transit0Restrictions on sales of alcohol at games
Review of Competition
0Boston Red Sox0 Tickets prices: $12 - $325
0Minor League Baseball and hockey teams0 Ticket prices: $6 - $26
0Local Colleges0 Ticket prices: $5 - $6, $3 for children
0Other forms of entertainment:0 Prices: $5 - $30
Objectives
0Objectives:0 Break even through sales of tickets and concessions0 Build team’s brand awareness through events/experiences
Product Strategy
0Selling affordable and convenient entertainment0Core offerings:
0 Baseball game tickets- entertainment (intangible)0 Concession goods (food, souvenirs, beer)
0Points of Parity:0 Category- ticket sales, concessions, entertainment
0Points of Differentiation:0 Low ticket pricing, community-oriented environment
Pricing Strategy
0Establishing price as reaction to information from surveys
0The most profitable price is $6 for single game tickets0Pricing position – affordable/low cost0Flanker brand of its major league team organization0Low price is consistent with brand’s positioning
Place Strategy
0Distribution:0 Relatively selective, solely through the box office at the
stadium and online0 Consistency with positioning-
0Community based0Convenience (online)
Integrated Marketing Communications
0$175,00 allocated towards advertising0PR plan:
0 To promote events 0 Build brand equity
0Plan to create events and experiences for the community0 Help build awareness and support
Action Plans
0Summer event0Fall event0Winter event0Spring events0Restaurant and local business sponsors events
Summer Event
0Announced through official press release0Team will build float for town’s 4th of July Parade0Build awareness
Fall Event
0Booth at local town’s fall carnival0Will include information about the team 0Provide games
0 Dunk team members in water for prizes
Winter Event0Team will sponsor holiday event in the town’s center
square0Events will include:
0 Christmas tree lighting0 Snowball fights against players0 Sledding, snowman building, ice sculpting
Spring Events
0 Invite town to spring training0 Meet and greets with the players0 Q and A0 Sponsor the local Little League organization
Restaurants and Businesses
0Bi-monthly events at the various businesses that sponsor the team
0Restaurants and other local shops 0Raffles and prize giveaways0Community members will be able to interact with
players in a casual environment
PR for events
0Local radio ads for quarterly events0 4 weeks prior
0Local radio ads for bi-weekly events0 Week prior
Budgets
0Advertising spending allowance: $175,000
0Summer event:0 Press release: $10,0000 Parade float: $3,500
0Fall event:0 Fair booth: $1,0000 Dunk tank: $239
(rental)0 Prizes: $1,000
0 Winter event:0 Tree: $5000 Light, Décor, Maintenance:
$2,5000 Ice sculptors: $1,0000 Sled rentals: $5000 Prizes: $1,000
0 Spring event:0 Little League Sponsorship:
$5,0000 Bi-Monthly events:
0 Prizes: $6,000 (24 events * $250 for each
Event Promotions
0Radio Cost: $40,000 (one week of radio ad = $1,000)0 16 weeks of radio promo for the quarterly events0 24 weeks of radio promo for the bi-weekly events
0 Remaining Budget:Roughly $100,000
8. How much money is neededFrom ticket sales and concessions
to cover fixed costs?
$1,961,379(Less)
Player’s Salaries-$887,000Bats and Balls-$22,500
Fixed Cost=$1,051,879(Less)
Revenues FromNearby Colleges-$21,000
Sponsorship-$25,000
$1,005,879 revenueMust come from
Ticket sales and concessions
Price per ticket
Ticket Type
Less than
$4
$4 $6 $8 $10 $12 $14
SingleTicket
0% 2% 5% 13% 37% 27% 22%
5 game ticket
1% 2% 3% 19% 36% 34% 5%
20 gameHalf
Season
1% 7% 23% 28% 25% 15% 1%
38 gameFull
Season
18% 26% 20% 14% 11% 10% 1%
Price Fixing
Key Resources from theSurvey
21% willing to attend a gameThat is
11631/55338
11% willing to attend 5 gamesThat is
6093/55338
5% willing to attend 20 gamesThat is
2769/55338
2% willing to attend 38 gamesThat is
1107/55338
76% are willing to pay
At least 10% more for Grandstand seats
Price fixing and ExpectedRevenue from Single game
buyers
80% are willing to spend$10-$14
ThereforeBleacher seats-$10
Grandstand seats-$12
Revenue from tickets:$10-31%-3605$12-49%-5699(+)
9304
$36050$68388(+)
$104,438
Revenue From Concession:81% of 9304 buy ConcessionAt a margin of $2.34 per person
7536*$2.34= $17634
Price fixing and ExpectedRevenue from 5 game
buyers
94% are willing to spend$8-$14
ThereforeBleacher seats-$8
Grandstand seats-$10
Revenue from tickets:$8-19%- 1157$10-75%-4570(+)
5727
$9256$45700(+)
$54956
$54,956*5=274,780
Revenue From Concession:81% of 5910 buy ConcessionAt a margin of $2.34 per person
4787*$2.34*5= $56008
Price fixing and ExpectedRevenue from 20 game
buyers
92% are willing to buy
At least for $6
$6Bleacher seats and Grandstand seats
Revenue from tickets:
0.92*2769*$6=$15282$15,282*20=$305640
Revenue From Concession:81% of 2630 buy ConcessionAt a margin of $2.34 per person
2130*$2.34*20= $99,684
Price fixing and ExpectedRevenue from 38 game
buyers
82% are willing to buy
At least for $4
$4Bleacher seats and Grandstand seats
Revenue from tickets:
0.82*1107*$4=$363
$3630*38=$137940
Revenue From Concession:81% of 996 buy ConcessionAt a margin of $2.34 per person
806*$2.34*38= $71,669
TOTAL EXPECTED TICKET REVENUE
$104,438+$274,780+$305,640+$137940
=$822798
TOTAL EXPECTED CONCESSION REVENUE
$17634+$56008+$99684+$71669
=$244995
TOTAL EXPECTED REVENUE
$1,067,793
HENCE BREAKEVENCAN BE ACHEIVED
THANK YOU -BY
SWANANYA MUKHERJEE