HOSPITALITY MAPHARRAH CHURCH

HOSPITALITY MEANS LOVING STRANGERS LIKE WE WOULD OUR BROTHER.

GOD LOVES PEOPLE RIGHT WHERE THEY ARE.

Mark Waltz

PEOPLE DON’T CARE ABOUT BEING ASSIMILATED. WHAT THEY DO CARE ABOUT IS WHETHER WE CAN HELP THEM ADDRESS THE ISSUES RIGHT IN FRONT OF THEM.

Mark Waltz

WHY HOSPITALITY?

ACCEPTANCE IS AN ACT OF THE HEART. TO ACCEPT SOMEONE IS TO AFFIRM TO THEM THAT YOU THINK IT’S A VERY GOOD THING THEY ARE ALIVE.

John Ortberg

WHY HOSPITALITY?

W.A.R.M.CREATE YOUR CULTURE

WHY HOSPITALITY?

GOD’S AGENDA IS LOVE, IS YOURS?

▸ Most people who check out our church are asking these questions:

▸ What’s here for me?

▸ Will this place help me raise my kids?

▸ Can I find hope for my marriage here?

▸ Will I ever crawl out of the rut I’m in?

▸ Is this a safe place that will help me heal?

L.I.N.E.U.P.HOSPITALITY IS FOR EVERYONE

A FIRST-TIME GUEST WILL DECIDE IF HE/SHE IS RETURNING IN THOSE FIRST 11 MINUTES.

Will Mancini

HOSPITALITY

HOSPITALITY

TOUCHPOINTS FOR FIRST 24 HOURS

▸ Word of Mouth

▸ Website

▸ Lawn and Grounds

▸ Outdoor Signage

▸ Parking Lot

▸ Doors

▸ Greeters

▸ Indoor Signage

▸ Cleanliness in Building

▸ Easily Identifiable Volunteers

▸ Lobby Team

▸ Map of Campus

▸ Guest Concierges

▸ Check-In

▸ Connection Center

▸ Bathrooms

▸ Refreshments

▸ Ushers

▸ Video Announcements

▸ Connection Cards

▸ Meet & Greet Time

▸ Volunteer Center

▸ Decision Center

▸ Membership Class Registration

▸ Follow Up Processes

▸ Pastor’s Phone Call

WEBSITEHELP PEOPLE FIND THEIR NEXT STEPS

VOLUNTEER TRAININGHELP PEOPLE FIND THEIR NEXT STEPS

HOSPITALITY IS OUR LOVE FOR STRANGERS.

HOSPITALITY TEAMHANDBOOK

UNLEASHING SPIRITUAL LEADERS TOIMPACT A BROKEN WORLD FOR JESUS CHRIST

Hospitality | Worship | Growth Track | Small Groups | Impact Teams

Create a Playbook for Your Team

SIGNAGEHELP PEOPLE FIND THEIR NEXT STEPS

ATTENTION TO DETAILS SHOW PEOPLE YOU CARE ABOUT THEM.

CAMPUS MAPHELP PEOPLE FIND THEIR NEXT STEPS

TOP THREE DESTINATIONSHELP PEOPLE FIND THEIR NEXT STEPS

GIVING & FORMSHELP PEOPLE FIND THEIR NEXT STEPS

GROUPS & MEMBERSHIPHELP PEOPLE FIND THEIR NEXT STEPS

DECISION CENTERHELP PEOPLE FIND THEIR NEXT STEPS

SERVICE OPPORTUNITIESHELP PEOPLE FIND THEIR NEXT STEPS

CONNECTION CARDHELP PEOPLE FIND THEIR NEXT STEPS

Please place in an offering bucket when they are passed or in the offering boxes by the exits.

First Time Guest Second Visit

First ________________________

Last ________________________

Email _______________________

Cell Phone (____) _____-_______

Date of Birth ____/____/_____

Male Female

Spouse First _______________________

Last _____________________________

Email ____________________________

Cell Phone (____) ______-___________

Date of Birth ____/____/_____

Male Female

Address ___________________________________

Apt ________ City __________________________

State ____________________ Zip ______________

How did you hear about us? Friend Outreach/Event Social Media Sign

First ________________________

Last ________________________

Cell Phone (____) _____-_______

DOB ____/____/_____

Boy Girl

First ________________________

Last ________________________

Cell Phone (____) _____-_______

DOB ____/____/_____

Boy Girl

My Spiritual Journey: I’m committing my life to Jesus today I want to be baptized I’m interested in Dinner with the Pastors I want to attend Growth Track

First ________________________

Last ________________________

Cell Phone (____) _____-_______

DOB ____/____/_____

Boy Girl

First ________________________

Last ________________________

Cell Phone (____) _____-_______

DOB ____/____/_____

Boy Girl

Children Information (Under 18)

Prayer Request: _____________________________________________________________________________________________________________________________________________________________________________

DINNER WITH THE PASTORSHELP PEOPLE FIND THEIR NEXT STEPS

GREAT PEOPLE GREAT FOOD GREAT VISION GREAT RESULTS

Dinner With the Pastors

CONNECTION EVENTSHELP PEOPLE FIND THEIR NEXT STEPS