Harnessing Opportunities

for Growth and Profitability

Tunde Coker

CEO Nigeria,

MD, West Africa

November 15, 2013

Content

• About Emerging Markets Payments Group

• Economic Context For Growth and Profitability

• EMP Products and Services

• Questions

About EMP

EMP is a Leading Electronic Payments Company

• The Group’s mission is to be the leading force in bringing a full range of

trusted and affordable world-class payments services to Africa and the

Middle East and in doing so have a profound affect on the lives of the

people in the region and on their economies.

• 100% owned by EMP management and Actis, an emerging markets

specialist private equity firm.

• Offices in Amman, Cairo, Cape Town, Johannesburg, Lagos, Nairobi and

Port Louis.

• Processing cards for all major card schemes including Visa, MasterCard,

American Express, UnionPay International and Diners Club International

as well as private label cards.

• Offering multiple products across multiple payment platforms to best

address clients’ specific requirements.

• Unique in operating a full end-to-end range of payment services, from

card personalisation through issuing and switching to acquiring, across

multiple countries.

• Adhering to the industry’s highest standards of data security.

• A trusted partner committed to, and with a proven record of, exceptional

service.

EMP has a Unique Footprint

We serve more than 130

banks and more than 30,000

retailers across 45 countries in

Africa and the Middle East.

We host or manage 11m

accounts and we processed

48m transactions in 2012. Cape Town,

South Africa

Port Louis,

Mauritius

Lagos,

Nigeria

Cairo,

Egypt

Amman,

Jordan

Page 5

Nairobi,

Kenya

Johannesburg,

South Africa

EMP Group Structure

EMP Group

Bank Processing

Merchant Acquiring

Retail Payments Solutions

Bank Processing

• Complete end to end card processing solutions:

card personalisation;

issuer (credit, debit, prepaid and charge card) processing;

ATM and POS terminal driving;

acquirer processing.

• Processing and card personalisation fully certified by Visa and

MasterCard.

• Comprehensive range of value added services from mobile and internet

banking to installment loans and real time fraud analysis.

• Serves more than 130 banks in almost 40 countries across Africa and

the Middle East.

• Fully parameterised and customisable systems functionality with 99.9%

availability for real time processes and 99% for backend processes.

• Certified compliant with PCI DSS (the card industry’s most demanding

security standards).

Merchant Acquiring

• POS and ATM acquiring and processing in Jordan and the Levant.

• Customer base of more than10,000 banks and merchants.

• Management of Jonet, the national ATM switch in Jordan.

• Full range of payment schemes, including:

Visa;

MasterCard;

American Express;

China UnionPay;

Diners Club;

various proprietary schemes.

• Value added services include Dynamic Currency Conversion, an internet

payments gateway and instalment loans at POS.

• Certified compliant with PCI DSS (the card industry’s most demanding

security standards).

Retail Payments Solutions

• Complete end to end outsourced consumer finance solutions :

private label;

credit;

loans;

pre-paid;

asset finance.

• Client base of major retail groups operating in South Africa and southern

Africa served from Cape Town and Johannesburg.

• World class technology platform: VisionPLUS and TRIAD.

• Comprehensive range of value added services from risk based pricing

and loyalty to collections and inbound and outbound contact centres.

• Network of alliance partners offering complementary services.

• Proven track record of product launches and portfolio migrations.

EMP is led by a World-class Management Team

Paul Edwards

Executive Chairman, EMP Group

Previously Group CEO of Johnnic,

South Africa’s largest media, telco &

entertainment group; Group CEO of

MTN, Africa’s largest cellular telco;

CEO of DST MultiChoice, Africa’s

largest satellite TV company. Also a

NED of Nasdaq-listed Net1 UEPS.

Charles Gill

COO, EMP Group

First worked at Barclays Bank and

held several senior positions at

Barclaycard covering Europe, Africa

and India. From 2007 to 2010 he was

Retail Director for Standard Bank

Russia. He joined EMPH from Visa

International.

Naeem Kola

CFO, EMP Group

Joined the EMP Group from Network

International, the largest merchant

acquirer in the Middle East. Before

that, he was a senior manager at

KPMG and also worked in South

Africa. He is a member of the SA

Institute of Chartered Accountants.

Hoda Shoukry

CEO, Bank Processing

Previously Head of Retail and

Electronic Banking and member of

Executive Committee at Banque Misr

and board member of the Central

Bank of Egypt. She has 30 years of

diversified banking experience

nationally and internationally.

Hassan Mayassi

CEO, Merchant Acquiring

Previously Head of Merchant

Acquiring at Mashreq Bank from 1998

to 2005 and subsequently at Network

International from 2005 to 2011. He

has an exceptional track record of

delivering significant business growth

and product innovation.

Mike Crawley

CEO, Retail Payment Solutions

Founder and MD of ACET

Processing, Africa’s leading supplier

of third party card processing

services to retailers. Previously IT

Director at PIC Solutions, a specialist

credit risk solutions company, also

based in South Africa.

The Africa Leadership Team

Tunde Coker

MD, EMP West Africa

Previously Group CIO at

Access Bank. He was Digital

Services Director at Egg

Bank in the UK and was a UK

Govt. CIO. He has also

consulted for leading banks,

such as ABN Amro, UBS, JP

Morgan and Merrill Lynch.

Wayne Harris,

MD, East and Southern Africa,

25 years of payment expertise

across African. He has successfully

managed his own business in

Kenya, Zimbabwe and South Africa

and managed multinational

corporation offices in Zimbabwe,

Zambia, Malawi.

Zaid Khatib

MD, Levant

Over 14 years of experience

in consumer banking with

international banks. Over 4

years of experience as

District Manager in one of the

biggest banks in the Middle

East, managing 30 Branches

& more than 300 staff.

Mohsen El-Shamaa

MD, North Africa

Extensive management experience

across a wide variety of positions,

involving sales, marketing and

developing banking products and

services. He was central to

establishing the Egypt ATM switch

and introducing e-payment solutions

to the Egyptian Government.

EMP is backed by Actis

60+ Investee

Companies

c.$5bn Funds under

management

9 Investment

offices

100+ Investment

professionals

On the ground

experience

60+ Yrs

The leading emerging markets private equity investor

Strong Pedigree of International Clients

Economic Context For Growth and Profitability

Economic Hierarchy

Global

African

West African

Nigeria

2011 – 2013: 5%

Being totally cashless is not the realistic utopia!

Africa and ME are still at the beginning of the growth

curve in moving to a cash-less society

Personal Consumption Expenditure:

Nigeria Statistics Versus West Africa

Country Total

Population (m)

Active Population

(15-64)

Median Age

Population Growth

GDP ($b) (PPP)

GDP Growth (2012)

GDP $ Per Capita (PPP)

Benin 9.6 5 18 2.90% 15.5 3.50% 1700

Burkina Faso 17.3 16.8 17 3% 24 7% 1400

Cameroon 20.13 11.25 19.6 2.08 50.32 4.7 2,300

Cape Verde 0.5 0.3 23.1 1.43% 2.1 4,100

Gambia 1.84 1.3 20 2.3 3.5 -1.6 1,900

Ghana 24.7 14 21.7 2.2 83.1 8.2 3,300

Guinea 10.88 5.8 18.6 2.64 12.25 4.8 1,100

Guinea Bissau 1.6 0.895 19.6 1.97 1.9 -2.8 1,100

Ivory Coast 21.9 12.4 19.8 2.04 39.64 8.1 1,700

Liberia 3.9 2.04 18.2 2.61 2.69 9 700

Mali 15.5 7.6 16.4 3 17.35 -4.5 1,100

Mauritania 3.36 1.89 19.6 2.32 7.6 5.3 2,100

Niger 16.3 7.73 15.2 3.35 13.53 14.5 900

Nigeria 170 90 17.9 2.6 450 7.1 2,700

Sao Tome 0.183 0.094 17.6 2 0.403 4.5 2,300

Senegal 12.97 7 18.2 2.5 26.5 3.7 1,900

Sierra Leone 5.5 3 19 2.3 8.4 21.3 1,400

Togo 7 3.9 19.4 2.75 6.9 5 1,100

Total 343.163 190.999 765.683

Average 19.06 10.61 18.83 2.04 42.54 4.86 1822.22

Products and Services

Channels Have to Be Integrated to Create Choice

Bank Processing: Products Summary

Initial

Support

Card

Personalisation A

cq

uir

ing

AT

M d

rivin

g a

nd

pro

ce

ss

ing

POS driving and

processing

Card Hosting &

Txn Management

(all card types

and brands)

Loyalty

Rewards

Installments

e-Statements

SMS Notifications

e-PINs

24x7

Multilingual

Call Centre

Chargebacks

Collections

Inter-banking

Verified by Visa

MasterCard SecureCode

Fraud Analyser

Dynamic

Currency

Conversion

Mobile Banking

Internet Banking

Money Transfer

Contactless

Multilingual ATM

screen

customisation

Activity Reporting

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Thank You

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