Hardware Overview - NCR Overview Radiant Sales Representatives Training & Certification Program. ......

Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0

Hardware Overview

Radiant Sales Representatives Training & Certification Program

Retail Training & Certification Services Confidential & Proprietary Information of Radiant Systems, Inc., July 2009 v1.0 2

Agenda

Product Knowledge

● P1515

● P1520

● P1560

● Customer Displays

● Receipt Printers

● Common Peripherals

● Servers

● Kiosks

Warranty

● How does it work?

● Options

Value Statement

Resources


Agenda

Product Knowledge

● P1515

● P1520

● P1560




● Servers

● Kiosks

Warranty


● Options

Value Statement

Resources


Radiant POS TerminalsSales Positioning

Performance

P1560/P1760High Performance &

Feature Rich Mainstream

P1520

Market Performance

Market FeaturesValue

P1515Targeted Performance

Targeted Feature Set

Featu

re/F

un

cti

on

Average Sales Price


Radiant P1515 Product Overview

Intel Atom N270 (1.6Ghz) with Intel 945GSE chipset

Resistive Touchscreen

15” 250 nit dual-bulb LCD Display; rated for long life

Fan-free power supply and Fan-free CPU cooling● Higher reliability

● Quiet Operation

Rated for 104°F ambient temps; water resistant design

Market Connectivity● 4 USB ports

● 4 Serial ports (2 Powered RJ12, 2 DB9)

● 1 Cash drawer port and 1 DVI port

Scalable Performance● 160 GB, 7200RPM SATA Hard Drive

● 2GB DDR2 SDRAM Memory

● 2 Track MSR standard

● Support for 2x20 and C700 display

● Buzzer (beep) standard

● Windows POSReady 2009 O.S.



Intel Atom N270 (1.6Ghz) with Intel 945GSE chipset● Unique to Radiant

● Specific to Retail

● Optimized for CounterPoint

Fan-free power supply and Fan-free CPU cooling● Higher reliability

● Quiet operation

Radiant Warranty● This is how you win!

Supports LAN, WAN, Standalone and

Offline V2


Radiant P1515 PositioningOutsell, Outperform, Outlast

DescriptionP1515

HP PC/CD

(RP3000)

OUTSELL

OUTPERFORM

OUTLAST

Whole unit replacement,

advanced exchange3rd party on-site repair/replace

Untested

Commodity

Integrated with Counterpoint

Exclusive

Intel Atom N230 1.6 GHzIntel AtomN270 1.6 GHz, Intel

945 GSE Mobile Chipset

STD 1 GB, DDR2STD 2 GB, DDR2

Flat Panel Touch Monitor Seperate15” LCD, 250 NIT, 50,000 hr

Internal Fan, Power Supply FanFanless

Open VentsLiquid Resistant

Touch Monitor SeparateResistive Touchscreen (4H hardness)


Well Connected

6 powered serial ports (4 RJ12, 2 DB9)

4 USB 2.0

2 dedicated cash drawer ports

DVI port

Parallel port

PS2 keyboard port

PCI expansion slot

Mini PCI expansion slot

Windows XP

CableStrap™ System

Supports Customer Displays (C700, 2x20)

Optional Biometric reader

Radiant Warranty




Intel Core2Duo (2.2Ghz) / 550 Celeron M (2.0 Ghz)

Resistive Touchscreen / Capacitive option

15” 500 nit quad-bulb LCD Display● High-Bright

Liquid cooled, backup fan only● Higher reliability

● Quiet Operation

● Rated for 113°F ambient temps

Water resistant design

160 GB, 7200RPM SATA Hard Drive

up to 4GB DDR2 SDRAM Memory

3 Track MSR standard

Windows 7 / Windows POSReady


P1560/P1760Better Connected

10

Serial

Cash Drawer

USB 2.0

Parallel

DVI

24V & 12V USB

Audio (in, out, mic)


P1560/P1760Overview

High End performance

Supports Customer Displays

● 2x20

● C700

Biometric Reader option

High Bright Display

Powered USB option

Radiant Warranty

●Guarantee your

investment


Radiant POS TerminalsSales Positioning

Performance

P1560/P1760High Performance &

Feature Rich Mainstream

P1520

Market Performance

Market FeaturesValue

P1515Targeted Performance

Targeted Feature Set

Featu

re/F

un

cti

on

Average Sales Price


Order Confirmation Display

● 7” Digital Video (DVI) display

● Widescreen format

● Increased Sales with Marketing &

Promotions

● Labor Savings due to Faster Tender

● Reduced Shrink Costs as customer

verifies transaction

● POS or Pole Mount

2x20 VFD Display

● Two-line by twenty character

vacuum fluorescent display

● POS or Pole Mount

13

Customer Displays


Radiant Thermal Receipt Printer

14

Radiant SRP-350 Plus

● In partnership with Bixolon

Fast, Quiet, Reliable

● 200 mm/sec

● 70 million lines, 1.8 million cuts

Dual Interface

● USB, Serial, Parallel options

$199 any interface


Retail Integration Tray

15

Matches color and texture

● POS, Receipt Printer, Customer Display

Totally hidden cable routing

Integrated Pole Display available

Fits all Radiant POS terminals

18” and 16” Cash Drawers


Typical Bundle

POS

Receipt Printer

Cash Drawer

Integration Tray

Scanner

Customer Display

Keyboard


Power Products

Oneac and Powervar Power Conditioning●Isolation transformer based power conditioning and

UPS

Eliminates need for expensive isolated circuit wiring with

dedicated ground at sites that meet local electrical code

Establishes local ground reference point substantially

reducing the problem of common mode noise induced

through "ground loops“

Extends product life

Eliminate power contaminants

User replaceable batteries


PC & Server Products

Strategy

●Industry Standard Intel Motherboards

●Long Lifecycles

●Simplified Image Management

Consistent Platforms

Consistent Drivers

●Single Source Provider

●Tested with Radiant Applications

●High Quality Components

●Competitive Cost and Performance


For Store Server

S4600 Small Form Factor PC● Locking front bezel

● Mounting options (wall, under-counter)

● Common components with S336 Cost Effective

Image & Quality Management benefit

S337 Mid-Tower PC / Server● Intel P4 3.0GHz or Celeron 2.93GHz

● Intel 945G chipset; 1066MHz FSB

● 512MB DDR2 Memory; up to 4GB max

● Gigabit on-board LAN; PCI – Express

● Removable Hard Drives

● 160GB SATA hard drives; DVD-RW

● On-board RAID 0,1,5, and 1+0

High end server (Xeon) for multi store application will be discussed in roadmap

Ideal for store, report, or back office server!


Family of ProductsKiosk Products

•Outdoor Kiosk Products–Rugged product for all conditions

–Built In Heating and Cooling

–Supports -14 F to 113 F

–Exposure to sun, rain, snow

–Extend your retail application to the outdoor environment

•Indoor Kiosk Products–Leverages POS hardware platform

–Multiple peripheral options

–Attractive low-profile design for retail


Agenda

Product Knowledge

● P1515

● P1520

● P1560




Warranty


● Options

Value Statement

Resources


Warranty – How It Works

Everything that ships from Radiant includes Next Business

Day Replacement coverage standard for 13 months● POS Terminals

● Radiant Devices (Customer Displays)

● All Peripherals

Advanced Exchange● When your customer has a hardware failure, they call you first

● You submit a replacement case on eSupport

Site information

Serial number

● No questions asked, no charges, Radiant sends a whole unit replacement

overnight

● Your customer receives the replacement business day

● The replacement is permanent – NOT A LOANER!

● Your customer has 30 days to return the failed unit

Re-use the same packaging, RMA document is included


Warranty – How It Works

Whole unit replacement● Faster Return to Service

● No time wasted diagnosing hard to reproduce failures

● Easier for your customer, Easier for you

● Less disruption to business

OBF to 60 days● If you have a failure within the first 60 days, replacement hardware will be

brand new

● Past 60 days, replacements are “like new”

Refurbishment process● New touchscreen

● New power supply

● New hard drive

● Latest revision of all components

● Cosmetically perfect


Warranty – What Is Covered?

Functional Failures

● Power supply

● Port failures, etc.

Wear and Tear

● Touchscreen wear

● LCD darkening, etc.

Process Breakdowns

● Out of Box failures

● No Fault Found

If it’s broken, we will replace it! No one in the industry offers

this level of coverage as Standard.


Service Level Options

Next Business Day 5 x 9 Part Only

Next Business Day 5 x 9 Part and Tech

Next Calendar Day 7 x 9 Part Only

Next Calendar Day 7 x 9 Part and Tech

4 Hour Replacement

Return Mailer

Recommended for POS Workstations:

NBD Part Only, Return Mailer

Recommended for Servers(or critical function

POS):

NCD Part Only, Return mailer, Tech service available


Agenda

Product Knowledge

● P1515

● P1520

● P1560




Warranty

● How Does It Work?

● Options

Value

● Security

● Partner Images

● Why Buy Radiant?

Resources


Encrypted MSR’s are standard on P1515, 1520, and P1560

3DES encryption between the MSR and the motherboard

Protects against key loggers placed on the MSR to read

communication between the MSR and the motherboard

Radiant POS TerminalsSecurity

SECURE


Why Buy Radiant?

Functionality

● Dual Core processing, High Bright LCD

● Unique Radiant design, Specific Retail Features, Optimized for Counterpoint

Reliability

● 5+ year average time to first service contact

● Proven track record

Return to Service

● All in One POS design

● Whole unit, Advanced Exchange replacement model

Retail Hardened

● Low power, no fans

● Retail optimized connectivity

Total Cost of Ownership

● Guarantee the investment for the next 10 years

PAGE

28


Agenda

Product Knowledge

● P1515

● P1520

● P1560




Warranty


● Options

Value

● Security

● Partner Images

● Why Buy Radiant?

Resources


Resources

mySara>hardware>product information

mySara>hardware>pricelist

CounterPoint support – hardware support

Joe Fulton – new hardware sales

Your RSM– new software/hardware sales

Your Account Manager

Hardware Overview - NCR Overview Radiant Sales Representatives Training & Certification Program. ......

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