HAMILTON COUNTY ESC

F O R G I N G TH E F

U T U R E

OUR HISTORY WITH DESIGN

Twelve years of experience Four distinctly different organizational designsCountless approximationsAll based on common principles of design …

CONTEXT

PROCESS

FUNCTION STRUCTURE

2001

2005

2009

2011

LINKING STRATEGY TO DESIGN

THE NEW HCESC …

From …

PredominantlyService-Based

Business Model

To…

BlendedBusiness Model

Products AND Services

SHIFT

FACING OUR CHALLENGESThe need for rapid shift to maintain competitive edge

The need for new infrastructure for product business modelResearch and DevelopmentProductionPackagingCustomer Order and Inventory ManagementShipping and Handling

The need to develop differentiated service business modelsDelivery ChannelsPricing Models

WE KNOW WHAT

WE KNOW

WE DON’T KNOW WHAT

WE DON’T KNOW

WE KNOW WHAT

WE DON’T KNOW

WE DON’T KNOW WHAT

WE KNOW

THE NEXT

APPROXIMATIO

N

THE NEW HCESC …