Hairdressing- Black and White Masters 1

8/12/2019 Hairdressing- Black and White Masters 1

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Source material

Contents

Reception photographs (1:11:2) 0:01

Speech-bubbles (1:31:4) 0:02

Telephone call summary sheet (1:31:4) 0:03

Blank telephone message sheet (1:31:4) 0:04

Client cards (1:31:4) 0:05

Hair by Rhiaprice list (1:51:6; 2:112:12) 0:06

Types of service list (1:51:6) 0:07

Hair care products price list (1:51:6; 2:112:12) 0:08

Enquiry cards (1:51:6) 0:09

Data Protection Act (1:71:9) 0:10

Consumer legislation information (1:71:9) 0:11

Telephone technique checklist (1:101:16) 0:12

Blank appointments page (1:101:16) 0:13KK's Salon price list (1:101:16; 2:112:12) 0:14

Abbreviations list (1:101:16) 0:15

Service times (1:101:16) 0:16

My salon (1:101:16) 0:17

Part-completed appointments page (1:101:16) 0:18

Face shape cards (2:12:2) 0:19

Cutting consultation form (2:12:2) 0:20

Cutting consultation checklist (2:12:2) 0:21

Client cards (2:12:2) 0:22

The structure of the skin (2:32:4) 0:23

Contents page (2:112:12) 0:24

Product labels (2:112:12) 0:25

Information cards (2:132:14) 0:26

Advice cards (2:132:14) 0:27

Ha Integrated assignments, Source material and Glossary

391


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Integrated assignments, Source material and GlossaryHa

392

Situation cards (2:132:14) 0:28

Client record card 1 (2:152:16) 0:29

Client record card 2 (2:152:16) 0:30

Colour and lightening problems chart (2:192:20) 0:31

Perming problems chart (2:192:20) 0:32

Luocolorlabel (3:13:2) 0:33

Koleston Perfectmanufacturers leaflet (3:33:4) 0:34

Socolorsafety information (3:33:4) 0:35

COSHH requirements (3:53:7) 0:36

Setting lotion and hair tonic information (3:53:7) 0:37Hair colour tubes (3:153:16) 0:38

Health and safety law poster (4:34:4) 0:39

Fire action notice (4:84:10) 0:40

Fire evacuation procedure (4:84:10) 0:41

Protective clothing and personal protective

equipment (4:114:12) 0:42

Safety in the salon information sheet (4:134:14) 0:43

General health and safety guidelines (4:134:14) 0:44

Head lice procedure (4:154:16) 0:45

Blank accident report form (4:174:19) 0:46

Completed accident report form (4:174:19) 0:47

Job description (5:15:2) 0:48

Terms of employment (5:15:2) 0:49

Body language pictures (5:35:5) 0:50

Situation cards (5:35:5) 0:51

Commission and daily takings cards (5:85:9) 0:52

Appraisal preparation form part 1 (5:105:11) 0:530:54

Appraisal preparation form part 2 (5:105:11) 0:55

Client service guidelines (5:145:15) 0:56


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Ha Ha 0:01Integrated assignments, Source material and Glossary

393

Reception photographs

1

2

3

4


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Integrated assignments, Source material and GlossaryHa 0:02Ha

394

Speech-bubbles

Did you say youd likean appointment nextMonday?

Thank you for calling,Mrs De Silva.

So thats a cut andblow dry at 3.30 on

Monday the 5th.

Well see you onMonday. Goodbye.

Lara will be yourstylist.

Sorry, could yourepeat your telephone

number?

Right. I see.

Have you been

here before?

Is that OK?Could you give me your

telephone number,please?

Good morning Up Cuts. How may

I help?

Do you want aparticular stylist

to do it?

Do you have long orshort hair?


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395

Telephone call summarysheet

When answering

When listening

When ending

the call

If information is

missing or not

clear

When all the

information has

been gathered

Use an appropriate greeting and give

the name of the salon.

Offer help.

Listen for key details.

If the caller has a lot to say, make

comments to show you are listening.

Make notes.

Explain anything the caller needs to

know.

Summarise the key details.

Check that the caller has understood.

Thank the caller by name.

Use an appropriate closing phrase.

Ask for more information.

Repeat information back.

Ask the caller to repeat anything that is

not clear.

Offer alternatives if necessary.


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396

Blank telephone message sheet

T E L E P H O N E M E S S A G E

To:

From:

Date:


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397

Client cards

Client card 1

You think you have left your purse or wallet in the salon. Decide:

what it looks like

where you think it might be

when you lost it

who you are (name and address)

what your telephone number is

why you havent come into the salon to look for it yourself

what is in it.

When the receptionist answers the phone, explain that you have lost your

purse or wallet and wait for the other person to ask for more information.

Client card 2

You ring to speak to someone at the salon but you find she or he is having

the day off. You have to leave a message. Decide:

who the message is for

what the message is about what your name is

what your telephone number is

what action you want taken (e.g. if you want the other person to call

you back).

When the receptionist answers the phone, just explain that you want to

leave a message.

Client card 3

You want to cancel an appointment and make a new one. Decide:

who you are

the date of the appointment you want to cancel

who the appointment was with

what the appointment was for

what new date and time you would like

whether you want the same treatment and stylist.

When the receptionist answers the phone, just explain that you want tocancel one appointment and make another.


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398

Hair by Rhiaprice list

PRICE LIST

Prices from

Re-style & blow dry long hair 40.00

short hair 35.00

Cut & blow dry long hair 35.00

short hair 30.00

Blow dry only long hair 18.00

short hair 13.00

Childrens cut & blow dry* 20.00

Mens cut & blow dry 18.0025.00

Full-head high/lowlights, cut & blow dry 70.00

Full-head high/lowlights & blow dry 58.00

Half-head high/lowlights, cut & blow dry 60.00

Half-head high/lowlights & blow dry 48.00

Tint regrowth (roots) 22.00

Full-head colour, cut & blow dry 55.00

Full-head colour & blow dry 43.00

Perm, cut & blow dry 77.00

Hair up By quotation

Wedding package 50.00

(Includes washing, styling and flowers or veil arranging)

*1216 years old


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399

Types of service list

Type of service Time (maximum)

1. Shampoo and set 35 minutes

2. Blow dry only 30 minutes

3. Cut and blow dry short hair 30 minutes

4. Cut and blow dry long hair 45 minutes

5. Dry trim or wet cut 30 minutes

6. Colour full head, permanent colour or bleach 45 minutes

7. Colour regrowth, permanent colour or bleach 25 minutes

8. Highlights/lowlights 45 minutes

9. Perm 45 minutes

10. Dress long hair 30 minutes

11. Multiple single plaits with added hair 2 hours

12. Scalp plaits (full head) 2 hours

13. Shampoo, blow dry and finish African Caribbean

hair short 1 hour 30 minutes

14. Shampoo, blow dry and finish African Caribbean

hair long 1 hour 45 minutes

15. Scalp massage 20 minutes


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400

Hair care products price list

Hair Care ProductsPRICE LIST

(Prices given for 100 ml unless otherwise stated)

ALLASTA

Shampoo (greasy, dry, coloured and normal hair) 7.50

Conditioner (greasy, dry, coloured and normal hair) 7.50

Intensive scalp treatment (all hair types) 9.50

CERI CHERRY(for red hair)

Shampoo* 9.00Conditioner 9.99

Shampoo 200 ml 17.50

Conditioner 200 ml 18.99

(*Special offer buy 2 get 1 free)

DOCTOR 4 HAIR

Intensive hair serum (normal/dry hair) (trial size 1 application) 2.00

Intensive hair serum (normal/dry hair) (12 applications) 24.00

Straightening gel 10.99

Frizz ease 10.99

Split end treatment 9.50

FRAZZLE DAZZLE (for dry hair or colour-treated hair)

Shampoo 6.00

Conditioner 8.00

All-in-one shampoo/conditioner 8.99

HAIR CLARITY(for greasy hair)

Shampoo 7.99

Conditioner 8.50

All-in-one shampoo/conditioner 9.00

INTENSE-TONES INTENSIVE TREATMENT (for tinted or coloured hair)

(Lifts tints but does not add colour to the hair)

Auburn

Blonde

Brown50 ml 12.00

Red100 ml 23.00

Dark

KAMALAS ANTI-DANDRUFF

Shampoo (all hair types) 6.99Conditioner (all hair types) 6.99

}


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Enquiry cards

EnquiryHow much is it for aperm with a cut andblow dry?

Enquiry

What does yourwedding packageinclude?

Enquiry

Do you do scalpmassages and if sohow long do theytake?

Enquiry

My friends coming into have scalp plaitsput in. How long willit take?

Enquiry

If I book just a blowdry, how long will ittake to do?

Enquiry

Do highlights takelonger than lowlightsto do?

Enquiry

How much does theAllasta conditionercost?

Enquiry

How much does theIntense-tones forblonde hair cost?

Enquiry

What size bottledoes the Hair Clarityconditioner come in?

Enquiry

Whats the specialoffer on the CeriCherry shampoo?

EnquiryId like a restyle andblow dry. How muchwill it cost?

EnquiryIm told you do a cutand blow dry for menfor 15. Is that right?


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402

Data Protection Act

Data Protection Act 1998

The Data Protection Act (DPA) applies to any business that uses

computers or paper-based systems for storing personal

information about its clients and staff.

It places obligations on the person holding the information (data

controller) to deal with it properly.

It gives the person that the information concerns (data subject)

rights regarding the data held about them.

The duties of the data controller

There are eight principles put in place by the DPA to make sure

that data is handled correctly. By law, the data controller must

keep to these principles. The principles say that the data must be:

1. fairly and lawfully processed

2. processed for limited purposes

3. adequate, relevant and not excessive

4. accurate

5. not kept for longer than is necessary6. processed in line with your rights

7. secure

8. not transferred to other countries without adequate protection.

The rights of the data subject

There are seven rights under the DPA.

1. The right to subject access

2. The right to prevent processing

3. The right to prevent processing for direct marketing4. Rights in relation to automated decision-taking

5. The right to compensation

6. The right to rectification, blocking, erasure and destruction

7. The right to ask the Commissioner to assess whether the DPA

has been contravened.


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Consumer legislationinformation

Consumer legislation

Traders are responsible for ensuring that

goods and services are fit for their intended

purpose and of satisfactory quality.

Consumer Protection Act 1987

It is a criminal offence for a trader to givemisleading information about the prices of

goods or services.

It is a criminal offence to sell goods that do

not reach safety standards. A consumer can

claim compensation if a product causes death

or personal injury.

It is a criminal offence to sell unsafe goods.

Products that are proved to have caused

damage when they are used by or sold to

consumers can result in the consumer

seeking compensation as well as a criminal

prosecution for the trader. This applies

whether the product is faulty or not.

Trade Descriptions Act 1968

It is a criminal offence for a trader to make

false claims about products. Examples of

false claims may have to do with:

size and quantity

method of manufacture

composition

fitness for purpose or strength

performance and behaviour physical characteristics

testing and approval by a personality

manufacturer and place and date of

manufacture.

It is illegal to sell something as a sale item

unless it has been on display at a higher price

for at least 28 days prior to being reduced. If

the goods were not sold at a higher price,

then a sign must be displayed stating that the

goods have never been sold at a higher price.

The Sale of Goods Act 1979

Goods bought from a trader must be:

of satisfactory quality this means that the

products that are sold must be reliable, free

from minor defects and safe.

fit for purpose this means that products

must do the things they were bought to do.

as described this means that the productmust be exactly what the trader says it is.

It is the seller, not the manufacturer, who is

responsible for the goods that are sold on the

premises.

If goods bought from a trader do not meet

these standards, the consumer is entitled to

return the goods quickly and receive:

a refund

a replacement

a repair

a reasonable amount of compensation.

If the goods are less than six months old, it is

up to the seller to prove they were not faulty

when they were sold. After six months it is

up to the consumer to prove that they were

sold in a defective condition.

Consumers cannot expect a legal remedy in

respect of fair wear and tear, misuse or

accidental damage or if they decide they no

longer want the item.

The Supply of Goods and Services Act 1982The person offering the service has a duty of

care to the consumer.

If a service is supplied to a customer, it

must be done with:

reasonable care and skill

in a reasonable time

for a reasonable price.

The term reasonable is decided by

comparing this with the normal standard for

supplying the service.


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404

Telephone technique checklist

Tick the things that the stylist does correctly.

Introduces herself politely in the way her company expects her to

Speaks plainly and distinctly

Uses a tone of voice that shows respect for the client

Listens carefully and lets the client know she is listening

Makes sure she is giving the client the information he needs

Gives any information or directions clearly and in the right order

Asks questions to confirm that the client has understood what she said

Offers any extra information that may be useful to the client

Repeats back what the client has asked for the stylist, and the

time and the day of the appointment to confirm it with the client

Says goodbye in a polite and attentive way


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Blank appointments page

DATE:

ASSISTANTS:

Notes

8

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15

30

45

00

15

30

45

0015

30

45

00

15

30

45

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15

30

45

0015

30

45

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0015

30

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45

9

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12

1

3

2

4

6

5

1 2 3 4 5


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406

KKs Salon price list

CUTTING AND STYLING

Ladies wet cut short hair 15.00

long hair 17.50

Cut & blow dry 24.00

Restyle 27.50

Gents cut 13.00

Childs cut, not including blow dry age 25 8.00age 69 10.00

age 1012 12.00

Wash & blow dry short hair 12.00

medium hair 15.00

long hair 17.00

Wash, blow dry & straightening 17.50

Wash, blow dry & hair up 27.00

SEMI-PERMANENT COLOUR

1 application 18.00

2 applications (long hair) 22.00

PERMANENT COLOUR

Regrowth application 20.00

Full head 27.50

HIGHLIGHTS/LOWLIGHTS

Slices 15.00

Parting only 22.50

Foils T sections 32.50

Foils short hair 50.00

Foils long hair 60.00

Cap highlights 23.00

Cap lowlights 23.00

Colour correction price on request

PERMS

Half head 23.00

Full head 30.00

STRAIGHTENING

Short hair 45.00

Medium hair 55.00Long hair 65.00

K Ks SALON PRICE LIST


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Abbreviations list

Service or treatment Abbreviation

Beard trim b/trim

Blow dry b/d

Blow dry (long hair) b/d (long)

Blow wave b/w

Colour retouch r/t col

Conditioning treatment c/t

Cut c

Foils foils

Gents cut g/c

Hair extensions ext

Highlights h/l

Lowlights l/l

Permanent colour col

Permanent wave p/w

Plaiting plait

Regrowth application r/g app

Scalp massage mass

Semi-permanent colour semi/col

Shampoo s

Shampoo and set s/s

Thermal tonging t/tong


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Service times

Service Book out Leave Book out

(minutes) (minutes) (minutes)

Blow dry 30

Long blow dry 45

Cut & blow dry 45

Gents cut 30

Shampoo & set 30 30 30

Regrowth application & blow dry 30 45 30

Regrowth application & cut 30 45 45

-head foils & blow dry 60 45 30

-head foils & cut 60 45 45

Full-head foils & blow dry 75 45 30

Full-head foils & cut 75 45 45

Perm & blow dry (short/long hair) 60/75 60 30

Perm & cut (short/long hair) 60/75 60 45

Beard trim 30

Head massage 15

12

12

Simply the Best

Service times


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My salon

My salon

Service or treatment Abbreviation Time taken Cost Specialist stylist


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Part-completedappointments page

DATE: 19th July - Tuesday

STYLISTS

8

00

15

30

45

00

15

30

45

00

15 s/s30

45

00

15

30

45

00

15

30

45

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15

30

45

00

15

30

45

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15

30

45

00

15

30

45

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15

30

45

00

15

30

45

Charlie

Mrs Potter Mr Andrewss/s g/c

Mrs SimmsMrs Potter c b/d

Mr Rossc b/d

FrankiePaulX2 g/c

Mrs G Harriss/s

Mrs G Harriss/s

Miss Connor

b/d

Mrs Petersb/d

LEAVINGEARLY

Sam

Miss Footc b/d

Linda Franksc b/d

Mr Highland Mrs Hughes

g/c cancellationrequired withCharlie after3pm for wetcut

Laura

Mrs Smithb/d

Amandac b/d

Ms Khanb/d

Mrs Easterbyh/l

Rikki Mastersc b/d

Mrs OReillyh/l

Patsy JasonPlaits

9

10

11

12

1

3

2

4

6

5


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Oval

Length equal to one and a half

times width


411

Face shape cards

RoundFace as wide as it is long, with a

curved jawline. (This may vary

a little but generally the

measurement is close.)

Rectangular

Face is longer than it is wide

HeartNarrow at jawline,

wide at cheekbones and/or

forehead

DiamondCross between heart and oval;

widest at the cheekbones;

equally narrow at the forehead

and jawline

Triangular

Reverse of the heart-shape;

dominant jawline, narrowing at

the cheekbones and temples

Square

Face is as wide as it is long, with

an angular jawline


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Cutting consultation form

Cutting Consultation Form

Clients name: Stylist:

CLIENT REQUIREMENTS

What are the clients styling wishes?

Expectations of the haircut: Dry trim, re-style, neckline shape, sideburns

Face shape: oval round rectangular heart

triangular square diamond

Hair type/movement: curly wavy straight

Hair texture: Degree of fineness? Very coarse?

Abundance of hair: How much is there?

Natural growth patterns:

Hair condition: Porosity and elasticity

Client personality/dress/lifestyle:

Client limitations: Check whether the client will be able to maintain the style at home

Suggested style:

Cutting techniques to be used:


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Cutting consultation checklist


413

Cutting consultation checklist

Condition Texture Scalp condition Face shape Hair growth Hair lengthpatterns/natural and typepartings

Dry Fine Healthy Oval Cowlick Short

Normal Medium Dry/sensitive Round Double Just above

crown shoulders

Oily Thick Cuts/ Rectangular Nape Just belowabrasions irregular shoulders

Damaged Coarse Scalp Heart Widows Longproblems peak

Coloured Triangular Left side Curlyparting

Permed Square Right side Wavyparting

Diamond Fringe Straight


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Client cards

Client card

Id like about an inch off all round the

length and a bit off the top. I like a

fringe and prefer my hair a bit curly. I use

the curling tongs at home.

Client card

Im having a dry trim and Id like a few

layers put in. I like it just over my ears to

hide them. I also want a centre parting.

Client card

Id like a short style where its shaped

round the bottom of my neck and over

my ears, then sort of layered so theres

more hair on top. Could you blow dry it

so its quite high on top? I dont like it

too flat.

Client card

Id like it cut and blow dried please. I just

want the ends tidied up. Dont take too

much off. I like it straight with the fringe

swept slightly over to one side.


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The structure of the skin

The structure of the skin

The skin has many functions, including

protection and temperature regulation. It

is made up of several layers and many

different parts: blood vessels, nerves,

sweat and oil glands, hair follicles, and

muscles (see fig. 7.4).

The epidermis is the outer layer of skin. It

has five distinct layers within it.

The dermis is the inner layer of skin. It is

the thickest layer and lies under the

epidermis. It contains the organs of

touch, heat and cold, and pain. In the

epidermis are found several structures.

The part of the hair that shows above theskin or scalp is known as the hair shaft.

The rest of the hair is below the surface.

The hair follicle is the pocket in the skin in

which the hair grows.

At the bottom of the follicle is an area

that is well supplied with nerves and

tiny blood vessels that bring food,

oxygen and nutrients to feed the hair

and skin. This area is known as thepapilla. It supplies the hair bulb where all

the growth of the hair occurs.

The arrector pili muscles are attached to

the hair follicles. When we are cold, they

get shorter and make the hair stand on

end. This causes goose bumps and

traps a layer of air next to the skin to help

keep us warm.

The sebaceous glands produce oil called

sebum that lubricates and waterproofs

the skin and protects it from attack by

bacteria.

The sweat glands excrete waste, in the

form of sweat, through the pores. The

body is cooled down as the sweat

evaporates.

101

Fig. 7.4 The structure of the skin

Hair

Follicle

Sebaceousgland

Arrectorpili muscle

Papilla

Bloodsupply

Dermis

Epidermis

Sweatgland

Pore


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Contents page

C

O

N

T

E

N

T

S

Foreword i

Introduction vi

Acknowledgements x

1 Health, safety and security in the salon 1

2 Working together 21

3 Salon reception 30

4 Consultations with clients 45

5 Shampooing and conditioning hair 52

6 Cutting and styling hair 65

7 Drying hair 111

8 Setting hair 129

9 Perming and neutralising hair 158

10 Colouring hair 190

11 Relaxing hair 232

12 Barbering 242

13 Shaving 251

14 Head and Face massage 265

Glossary 299

Index 310


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417

MOISTURE MASK

Made with specially selected

natural ingredients, this hair

mask contains moisturising

Brazil-nut, olive and sesame

oils. Brazil-nut and wheat

amino acids penetrate the hair

shaft to add moisture and

improve manageability, leavingyour hair healthy looking,

beautifully soft and silky.

TO USE:Apply cream to

damp hair, wrap in a towel or

cap and leave on for at least

fifteen minutes or overnight

depending on your hairs

condition. Rinse off, then

shampoo and condition asnormal.

Product labels

SMOOTHSHINEHelps control fly-away and frizzy hair for a

smooth finish and gives a shine boost in

between washes.

For best results, use with other Smoothshine

products such as shampoo, conditioner and

pre-wash treatments.

Directions:

For styling:Spray liberally onto towel-dried

hair, working down from the roots to the ends.

Massage into scalp for 2 minutes, then comb

through but DO NOT RINSE OFF. Dry in

usual way.

For shine boost:Spray liberally onto dry,

clean hair in between washes. Comb through

and leave to dry. No need to rinse off.

For further advice write to:

NALIMAN PRODUCTS PO Box 192Ashby-on-Lea, AY1 5TL or visit our website:

www.nalimanproducts.com

Moussette EASY-TO-USE STYLING MOUSSE

keeps your style in place for up to 12 hours can be used on all hair types

no stickiness use on damp/towel dried hair

washes out easily

DO NOT USE WITH OTHER STYL ING PRODUCTS SUCH AS HAIR GEL

1 Shake can rigorously.

2 Hold upright and spray a small amount of mousse into the palm of one hand. For long hair, use more mousse.

3 Work mousse by rubbing between the palms of hands.

4 Apply evenly to hair, moulding it into the required style. Do not rinse off.

5 Leave to dry naturally or dry with hairdryer on low setting.

DO N OT APPLY DI RECT HEAT.

DIRECTIONS


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Information cards

High forehead

Emphasised by styles that pull the hair

back off the face or add height above the

forehead.

I N F O R M A T I O N C A R D

Low forehead and protruding chin

Emphasised by styles that pull the hair

back off the face so that the jawline is

very visible, or styles that end at the

nape.


Prominent noseEmphasised by styles that include a

fringe that is flat to the head, a centre

parting or straight hair pulled back from

the face.


Thin faceEmphasised by styles where

height is added. This makes the face

look even longer and narrower.


Large ears

Emphasised by styles that are short andshaped round the ears or any over-the-

ear styles, including putting the hair up.


Coarse or thick straight hair

Perming may make this type of hair lookfuller or more abundant.

It may not respond to other curling

methods such as hot brushes.


Short neck

Particularly emphasised by styles that are

short and one length all over.


Close-set eyes

Emphasised by high, wide styles or short,

spiky cuts and other very short styles.Also emphasised if hair is too narrow on

top with chunky brushed-back sides.


Round face

Emphasised by long hair that is very flat

on top with a full fringe.



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Advice cards

High forehead

Suitable styles:

Full fringe Medium-length hairstyle Smoothly curving or flicked back at

the sides

A D V I C E C A R D

Low forehead and protruding chin

Suitable styles:

Soft curls at the nape area Hair cut or styled higher or lower than

the chin line Fluffy fringe

A D V I C E C A R D

Prominent nose

Suitable styles:

Soft curls at the chin line Hair brought forward at the forehead Full and loose fringe

A D V I C E C A R D

Thin face

Suitable styles:

Fuller sides to add width Symmetrical styles Long fringe

A D V I C E C A R D

Large ears

Suitable styles:

Longer style Leave bulk around the sides Keep hair over the ears

A D V I C E C A R D

Coarse or thick straight hair

Suitable styles:

Layered cut to give more shape Straight blow dry using a strong hair

gel for smoothness

A D V I C E C A R D

Short neck

Suitable styles:

Taper the hair at the base of the neck

for a short style to create the illusion

of length Sweeping hair up Fuller on top

A D V I C E C A R D

Close-set eyes

Suitable styles:

Long hair wide and full at the top

and narrower through the back and

sides A perm that adds width and balances

the chin

A D V I C E C A R D

Round face

Suitable styles:

Hair style with height on top Side hair flatter Parting in the fringe

A D V I C E C A R D


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Situation cards

Situation 1

A middle-aged woman with a

round face, very long hair and a

full fringe asks you whether a

shorter style would suit her.

How would you advise the client?

Situation 2

A young woman has long thick

hair that is coarse and straight. She

wants to have a perm.


Situation 3

A man shows you a picture of a

hair cut he wants, which is short

and cut over the ears. He has large

ears and you think he would look

better with a longer style that

comes over the ears.


Situation 4

A teenage girl with a very thin face

wants her hair pulled back from

her forehead and put up in a bun

high on top of her head for her

school-leaving ball.


Situation 5

A young overweight man with a

very short neck has a basin cut

short, flat to the head and all one

length. He wants a change of style.


Situation 6

A woman wants a short, spiky

haircut that she has seen in a

magazine. She has close-set eyes

and you dont think the style will

suit her.



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Client record card 1

NAME

ADDR

ESS

TELEP

HONENUMBERS

HOME

WO

RK

MOBILE

EMAILADDRESS

ANYOTHERCONTACTINFORMATION

AGEG

ROUP

05

510

10

15

15

20

20

30

3050

50

60

OVER60

DATE

OFFIRSTCONSULTATION

STYLIST

REMARKS

HAIR

CONDITION

SCALPCONDITION

HISTOR

Y

DATE

SERVICE

PRODU

CTSUSED

REMARKS

STYLIST

SIGNATURE

PRICECHARGED

Usepinkcardsforfemaleclientsandbluecardsformaleclients

Pleasewrite

clearly

Filecardsalphabeticallybysurnameass

oonasyouhavefinishedwiththem


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Client record card 2

CLIENT

RECO

RD

CARD

Pers

onaldetails

Telephonenumbers

Ho

me

Mobile

Work

Address

Testscarriedout

Test

Da

te

Result

Test

Da

te

Result

Test

Da

te

Result

Test

Da

te

Result

Serv

icedetails

Date

Checksandcom

ments

Service/Produc

tsused

Productsaleso

r

Price

Stylist

homecareadvice


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Colour and lightening problems chart

Colour and lightening problems

Problem Cause Remedial action

Uneven result Uneven application Spot tint lighter areas Sections too large

Incorrect mixing

Under processing Product not left for sufficient time Re-apply bleach or colour

to develop

Hydrogen peroxide strength too low Pre-soften the hair next time

Uneven application

Resistant hair

Over processing Hydrogen peroxide strength too high Treat with restructurants and Hair in poor condition before colour penetrating conditioning

Product left on hair too long treatments

Deterioration of Colour or bleach not rinsed from Treat with restructurants and

hair condition the hair penetrating conditioning Overprocessing treatments

Scalp irritation Peroxide too strong Remove immediately with Client allergic to tint cool water

Coverage not good Hair resistant to tint Pre-soften the hair in futureon white hair Tint underprocessed Re-apply product

Uneven application Spot tint areas not covered

Hair breakage Over porous hair Remove immediately Overprocessed Cut if possible

Overlapping of bleach product Use restructurant/deep-

Colour combed through too often conditioning penetrating

Incorrect selection of product conditioner

product too strong

Hydrogen peroxide strength too high

Result too yellow

Underprocessed

Do elasticity and porosity test; Base too dark if result is good, re-bleach

Incorrect selection of product Apply toner to subdue yellow

tones

Skin staining Too little colour product applied Re-shampoo or use stain Too much colour product applied remover

at hairline

Colour product not removed

Seepage of Incorrect application of materials Spot colour areas of seepage

product and products Too much product applied

Incorrect mixing of product


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Perming problems chart

Perming problems

Problem Cause Remedial action

Perm slow to take Cold salon Check solution and re-damp Perm lotion too weak Use added heat

Not enough perm lotion applied

Perm processing Very hot salon Rinse hair

too quickly Hair too porous Hair too dry when lotion was applied

Scalp and hairline

Cuts or abrasions on scalp

Rinse immediately using coolirritation Cap and cotton wool left around water

hairline

Too much lotion applied

Hair breakage Over processing Use restructurant or deep- Lotion too strong for hair type penetrating conditioner

Too much tension

Fish hooks Hair ends bent during winding Remove by cutting

Uneven curl Lotion applied unevenly Re-perm if hair is in good

formation Uneven rod tension condition

Curls too tight Overprocessed Deep condition Rod size too small Assess hair condition for

relaxing

Rubber-band marks Wound too tight Use restructurant

Frizziness Overprocessing Cut if possible Lotion too strong Use restructurant or deep-

Rods too small penetrating conditioner

Hairdressing- Black and White Masters 1

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Transcript of Hairdressing- Black and White Masters 1