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NVQ LEVEL 3

LADIES HAIRDRESSING

FULL-TIME

COURSE HANDBOOK

2013 – 2014

(Spalding)

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Section 1

WELCOME

Welcome to Boston College Hairdressing and Beauty Section We would like to welcome you to the College and hope your time with us will be an enjoyable and rewarding experience. This handbook is designed to help you access your course. Please read carefully all sections. Feel free to ask your tutor, or any of the Hairdressing and Beauty staff if you need any help or further information.

MEET THE STAFF

This is your College address: South Lincs College, Red Lion Quarter, Red Lion Street, SPALDING, Lincolnshire, PE11 1SX Telephone: 01775 715882

STAFF

Ext. 3480 Richard Chambers Head of Curriculum for vocational areas

Ext. 3262 Tammy Ogden Programme Area Manager Hairdressing, Beauty & Holistic Therapies

Hair and Beauty Tutors - Boston Alison Bahadir Ext. 3261/3263 Jo Baker Ext. 3259 Ros Blowers Ext. 3259 Lynne Brocklesby Ext. 3261/3263 Sam Cropley Ext. 3261/3263 Emma Garth Ext. 3261/3263 Hazel Harris Ext. 3259 Becky Loader Ext. 3259 Jayne Rush Ext. 3259 Jo Sloan Ext. 3261/3263

Employer Responsive Co-ordinator Clare Richards - Boston Ext. 3261/3263

Hair and Beauty Technicians Emma Dawson - Boston Ext. 3246 Sam Armitage - Boston Ext. 3246

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YOUR PERSONAL TUTOR: All full-time and some part-time learners have a Personal Tutor. Your tutor will welcome you to the College, help you to settle in and be there to give you help and information. Your tutor is usually your first point of contact with the College and your main source of help. You will meet your tutor every week, as part of a group session or for a one-to-one discussion and review of your progress. It is important that you attend your tutorials as they will support you and make sure you get the most out of College. You will meet your tutor at Induction. The Induction programme introduces you to staff, other learners, your course and the College.

Section 2

QUALIFICATION AIM

During your time at Boston College you will be studying for an NVQ Level III in Hairdressing. To gain the full Level III Certificate you are required to pass a total of 10 units. On completion of your Ladies NVQ III there will be a variety of options open to you including the following:

Senior Stylist/Manageress/Supervisor

Technician

Lecturer

Salon Owner

Work on a cruise liner

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COURSE FRAMEWORK

Mandatory Units G22 Monitor procedures to safety control work operations G18 Promote additional services or products to clients G21 Provide hairdressing consultation services GH16 Creatively cut hair using a combination of techniques Optional Units GH17 Colour hair using a variety of techniques GH19 Creatively style and dress hair GH20 Creatively dress long hair GH21 Develop and enhance your creative hairdressing skills GH18 Provide colour correction services

Work Experience You will be required to undertake work experience in a local hairdressing salon for a block period – compulsory aspect of the course.

Assessments

Learner progress at their own rate, taking assessments as and when they are ready, however, there is a one year completion deadline. (Try not to make a competition of completed assessments with your peers, this will only lead to unnecessary worry). Your practical will be on going and you will follow your negotiated personal assessment plan. You will be observed carrying out practical skills (Direct observation). These must be completed within City & Guilds time constraints. You will need to complete a number of oral question papers, mandatory test papers and assignments. Oral question papers and mandatory test papers are completed on-line.

Verification Is carried out to ensure that each learner is marked to the same standard. Internal Verifiers: a selected number of subject specific staff will periodically join your class to check that all practical assessments are equally met across the board. A selection of your project work will also be cross marked to help maintain continuity. External Verifiers: each college is issued an external verifier, their responsibility is to cross check a selection of learner assessments, both practical and projects. This is done to ensure that all assessment centres are assessing to the same standards and is carried out twice a year.

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Attendance Monitoring We want you to be successful on your course and to achieve your qualifications. It is therefore important that you attend all classes as good attendance is the key to being successful. The Attendance Monitor will work with you and your Tutors to promote good attendance. What will they do?

offer support if you are having problems which affect your attendance

refer you to Learner Services who can help with a range of personal problems and barriers to learning and attendance

refer you to your Tutor who will discuss your attendance and take action where appropriate

What can you do?

Avoid unnecessary absences, for example, by making appointments outside College hours

Inform the Attendance Monitor if you are going to be absent for any reason

Telephone (01205) 365701, option 2, or e-mail absent@boston.ac.uk, or text “BCABSENT” to 88020. Texts are charged at standard network rate. This information is also on the back of your ID badge

Please remember to give your name, ID number and reason for absence

The Attendance Monitor is: Gail Bevan

Portfolios A lever arch file will be needed for the collation of all evidence generated. All evidence must be referenced and filed in the appropriate section of the portfolio. Guidance sessions to assist with this will be given during tutorials.

PLAGIARISM The use of other people’s work and the submission of it as though it was your own is known as plagiarism (plagiarism means theft of other people’s ideas). Any work forming part of an assignment, project, test or other assessment must be your own and must not contain any plagiarised material. Evidence of plagiarism will result in failure of the assessment. Any new assessment arrangement will be given with a strict completion date. You will also be subject to the College’s disciplinary proceedings. If you wish to quote material from a textbook or other source then this should be referenced in your assignment. Your subject lecturer or Personal Tutor will show you how to do this.

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PROGRESS REPORTING

Parents Evenings Parents are invited to visit the College regularly to find out more about your course, how you are progressing, options after your course has finished routes and any other details. There will be an opportunity to speak to key staff as well as your Personal Tutor.

Progress Parents are encouraged to visit the College with or without their son/daughter to discuss progress with your Personal Tutor and teaching staff.

Reports All College learners are assessed by the course team at the end of November to confirm continuation onto the full programme. If there is any doubt as to suitability to continue, learners and parents will be consulted in December.

Section 3

COLLEGE CALENDAR 2013/2014

2013 September 2nd Autumn term starts. Learner Services Induction week September 3rd Spalding Enrolment September 26th Higher Education Fair at BCUC October 3rd HE Parents’ Briefing ‘Going to University’ BCUC October 8th Spalding College in Action October 10th Boston College in Action October 16th Volunteer Fair at BCUC October 21st – 25th Half term October 29th HE Open Event October 30th & 31st Parents’ evenings November 5th School Taster day November 7th Boston College in Action November 14th Spalding College in Action November 15th Closing date for UCAS applications (internal) December 19th End of Autumn term

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2014 January 6th Spring term starts January 23rd HE Open Event February 6th Boston College in Action February 11th Spalding College in Action February 17th - 21st Half term for learners March 3rd - 7th Careers week March 4th & 5th Parents’ evenings April 4th End of Spring term April 22nd Summer term starts May 5th Bank Holiday May 26th Bank Holiday June 10th Spalding Open Event (Information) June 12th Boston Open Evening (Information) June 26th Summer term ends

Note Any learner taking holidays outside of holiday periods will be considered absent from the course. Learners receiving support from the College Bursary Fund need to be aware that they will not be paid for holiday periods taken outside the academic breaks.

COURSE ACTIVITIES

Hairdressing Exhibitions:- Salon International, London – October UK Hair and Beauty, Birmingham – May

Hairdressing

Colour competition

Photo shoot

Hair show The above are compulsory activities for Level 3 learners to organise and take part in.

All learners required to attend a full week work experience, date to be arranged.

Section 4

CLOTHING/EQUIPMENT REQUIREMENTS Uniform for Level 3 is a black tunic with full length tailored black trousers, full fitting black shoes with black socks. A black cardigan may be worn during the winter months. You will require your hairdressing kits and any broken or missing equipment will need to be replaced. You will need to purchase a long haired block and a Level 3 text book.

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FINANCIAL ASSISTANCE

If you have financial difficulties you can apply for help from the College Bursary Fund, 19+ Learner Support Fund or 24+ Advanced Learning Loans Bursary Fund. This may help to meet the costs of: 1 Travel 2 Books and equipment (16-18, 19+ only) 3 Food (16-18, 19+ only) 4 Specialist clothing required for your course (16-18, 19+ only) 5 Childcare costs whilst at College (19+ and 24+ only) 6 Exams/tuition costs (19+ only) Some learners aged 16-18 are guaranteed help from the Bursary Fund – this includes:

learners living in care

recent care leavers

learners receiving Income Support or Universal Credit in their own right

learners receiving Employment Support Allowance and Disability Living Allowance or Personal Independence Payment in their own right.

For further details please check with Learner Services staff.

Childcare If you are under 20, you may qualify for Care to Learn payments for childcare costs. Please go to Learner Services for more information, or contact Care to Learn on 0845 600 7979 or visit the website at www.gov.uk/caretolearn

Section 5

SUPPORT SERVICES The College Mission Statement The College Mission Statement describes the type of College we provide for all our learners and staff.

‘to be a brilliant college that transforms people’s lives and makes an

outstanding contribution to the economic, social and cultural life of

Lincolnshire’.

All learners at the College attend voluntarily so there is not a set of ‘College Rules’. We do however have a range of policies which describe the standards we expect and what we offer in return. To access all the learner related policies and procedures please look on Moodle, or ask your Personal Tutor for details.

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COLLEGE FACILITIES

Learner Support Any learner who feels the need for assistance with any aspects of academic work may join the above sessions for help in e.g. assignment writing.

College Counsellors You will find the above people within the Learner Services section. They will be able to help with a variety of problems including acquiring money if needed from the hardship fund to help you with course aspect i.e. travel. (Obviously only if you fit the appropriate criteria).

Resource Centre Loan of books - After joining the library you will be entitled to borrow books, but "be warned" there is always a fine issued on late returns. Computer area - found next to the library, acquire a login number from the I.T. technician and then you are able to use the facilities to produce comprehensive-looking projects during library opening hours.

Food There is a variety of food available to you throughout the day, starting at basic snack, coffee and cream cakes to 3 course meals. The choice is yours.

The Business Centre The Business Centre is run by learners, here you may take your products etc and have them professionally word processed if required, for a small fee.

Section 6

YOUR CONDUCT It is the intention of the Hairdressing section to promote a professional code of behaviour. Your are expected to: * wear black overalls during practical sessions * treat other learners and staff with respect and in a courteous manner * deal with clients in a professional manner * no smoking within the College * no chewing or eating during lessons * maintain client confidentiality * work as a team (be helpful) * clean away own working areas and assist in the general running of a salon * be punctual to all classes * use of mobile phones prohibited during classes Failure to comply may lead to disciplinary action.

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Health and Safety Codes Conform to the College smoking and parking restrictions Conform to workshop and laboratory codes of practice Maintain client health and safety at all times Clear away spillages/breakages immediately Cover all cuts with a plaster Support hygiene regulations Do not work on contra-indicated clients

Evacuation/Fire Practice In the event of the fire alarm sounding, the building must be evacuated. In each room there is a notice displayed outlining the action that should be taken if a fire is detected and also the evacuation procedure along with designated fire assembly points. During the course of the year there will be a number of fire evacuation practices. These are designed to monitor the speed at which the building can be safely evacuated.

HAIRDRESSING AND BEAUTY THERAPY SECTION- ATTENDANCE POLICY Attendance should be your main priority, it is most important in your chosen profession that you attend all sessions. An explained absence from class will also lead to you being issued with a strike! Schemes of Work are designed to cover all aspects of the course, each day a different topic will be covered, if you fail to attend this topic is unlikely to be repeated which could result in you being semi-skilled. Hairdressing and Beauty Therapy are careers which rely heavily on high attendance levels. Poor attendance can cause major problems when working on clients, as failure to attend can lead to clients being let down or inconvenienced. Also when you do not attend you let down your colleagues as they have to cover your work load. The College has a set Attendance Policy (included in this Handbook) which all learners must follow, failure to do so would result in disciplinary action being taken on a Report card system. Green Card - Support White Card - Stage 1 Yellow Card - Stage 2 Red Card - Stage 3 (Final) The Attendance Monitors also make regular checks and phone learners at home for reasons for absence. We can not and do not tolerate poor attendance, we need to set professional standards in line with industry.

WE ARE TRAINING YOU FOR WORK!

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SAFEGUARDING STATEMENT

Boston College places a high priority on the safety and wellbeing of our learners. We are

committed to creating and maintaining a friendly, welcoming and safe working environment

for all young people and vulnerable adults, whether learning is taking place on or off College

premises. We have a duty to safeguard all learners, and we will respond immediately if

there is a concern that a learner might be the victim of bullying, harassment, abuse or

neglect. All staff are trained in safeguarding and there is a designated specialist Safeguarding Team to help with any concerns you might have about your own or someone else’s safety. If you need to contact the Safeguarding Team please go to:-

Main reception

Learner Services

The ‘Stay Safe’ button on Moodle

E-mail staysafe@boston.ac.uk If you need to contact someone out of College hours about safeguarding contact:-

Children’s Social Care on 01522 782333

In an emergency situation dial 999 and call the police An important part of safeguarding is making sure only authorised people are on our College premises. Please help us with this by carrying your ID badge at all times and showing it if asked by a member of College staff.

At Boston College we respect everyone within the College community. We also emphasise

respect for personal property and for the facilities of the College. We therefore, expect

learners to work with us to create an environment where everyone feels safe and valued

and can work to achieve their full potential.

Social Media

Learners are prohibited from posting personal comments on any social media site i.e.

Facebook, Twitter, instant messaging and texts with regards to staff or other learners.

Failure to comply will result in disciplinary procedure leading to possible prosecution.

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POLICIES

At the College we have a range of policies detailing what the College will offer you and how we ensure high standards are maintained. To access the policies click on the links below. If this is not possible please ask your Tutor to provide you with a copy. Admissions Assessment and Examinations Assessment Malpractice Bullying and Harassment Careers Education, Information, Advice and Guidance Car Parking for Residential Learners Compliments & Complaints Procedure Computer Services Unit: Code of Conduct and Practice and Equality Impact Assessment Coursework / Self Study Drugs and Alcohol Financial Support for Learners Functional Skills Hall of Residence Disciplinary / Sanctions Higher Education Admissions Induction Code of Practice Information, Guidance and Support International Student Late Enrolment Learner Attendance Learner Disciplinary Policy and Procedure for Further Education Learners Mobile Electronic Equipment Recognition of Prior Learning (RPL) Safeguarding Learners Skills for Life and Learning Support Tutorial – Full Time Learners – Appendix 1 Weapons and Search Work Experience Equality and Diversity – see our page on Moodle Examination Policy Students Copy Important Exams Information for Candidates Access arrangements – General Access arrangements – International Students Examination Clashes Conduct of Exams Internal Appeals Procedure – Students Copy Appeals Procedure – Externally Marked Exams

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Boston College

Skirbeck Road

Boston

Lincs PE21 6JF

Telephone: 01205 365701

South Lincs College

Red Lion Quarter

Red Lion Street, Spalding,

Lincs, PE11 1SX

Telephone: 01775 715882