The Habits of

High-Performance Firms

Strategic Management Presentation

by Frank Cunha III, AIA

Lessons from frequent winners of the AIA COTE Top Ten Award, 1997–2016

Firm Age Education

Ethnicity Gender (Staff)

Staff Diversity

Gender (Leadership)

+3% +15% +14%

Staff Turn Over

Human resource experts consider 10% to be the “golden

turnover number,” since it suggests extraordinary loyalty.

Turnover Rates

-6.9%

The “Me to We” ContinuumOffice Culture Vs Business Strategy

Culture eats strategy for breakfast.

—Peter Drucker

Top 10 Take Aways

1. Create a Vision

2. Rethink Your Process

3. Interdisciplinary Collaboration (Build Diversity)

4. Build Customer/Team Relationships

5. Raise the Bar by Doing the Right Thing

6. Deep Commitment to Those We Serve

7. Work with the Best – Inside & Outside Organization

8. Invest in Your People

9. Recognize that Great Ideas Can Come From Anywhere

10. Forward-Thinking

The “Me to We” ContinuumQuestions?

Sources & Credits

AIA COTE Report (April 2017)

Lead Researcher and Author: Sandra Montalbo, Assoc. AIA

Advisor and Co-Author: Lance Hosey, FAIA, LEED Fellow

Cover Photo (Credits):

Dixon Water Foundation Josey Pavilion

Lake|Flato Architects.

Photography by © Casey Dunn