GyanSys Service Offerings New

GyanSys Service OfferingsGyanSys Service Offerings

GyanSys Service Offerings


GyanSys is an innovative, fast growing company thatspecializes in offering the full breadth of SAP ConsultingServices.

GyanSys focus is on delivering Bottom-Line results byimplementing the Right enterprise solutions with theRight people utilizing the Right business processes.

http://www.gyansys.com/index.html


Introduction

Service Offerings

Case Studies

Why GyanSys


GyanSys Service OfferingsGyanSys Service OfferingsAbout GyanSys

Global footprint with HQ in Indianapolis, US

Regional HQ in Bangalore, India and The Netherlands

Provided global implementation and support to clients across UK, Canada, Brazil, The Netherlands, Poland, Malaysia, China and other regions

Rated by Inc Magazine as one of the Fastest Growing US Private companies in 2008-09 and 2009-10

Provides cost effective quality solutions leveraging various delivery models

Presented several case-studies at past ASUG events along with customer counter-parts (Allison Transmission, AMD, Computer Associates, Eli Lilly, Stanley, Vi-Jon)

Excellent competency on SAP’s new dimension Products

GyanSys Service OfferingsGyanSys Service OfferingsKey Partnership

SAP Services Partner since 2008

“Run SAP” Certified Partner with expertise in end to end SAP application and infrastructure management

Well integrated across SAP ecosystem

SAP Education Services has engaged GyanSys Instructors to teach several accredited courses

Participated in Product Testing of new dimension products at SAP Labs

Worked with SAP Labs on several product related enhancements based on unique customer requirements

Prepared several Rapid Knowledge Transfer (RKT) Training materials for SAP

GyanSys Service OfferingsGyanSys Service OfferingsSome of Our Clients

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Introduction

Service Offerings

Case Studies

Why GyanSys


GyanSys Service OfferingsGyanSys Service OfferingsService offerings

Architect Implement Support

ERP Roadmap• BPM• SOA based design• Architecture

landscape and optimization

Standards• Governance• Compliance and

Policies• Business Rules

Proven Processes• ASAP, Critical Path• PMO – Issue, Risk,

Scope• Change

Management

SAP• Business suites • Migration,

Upgrades, Roll outs• Testing Services

SAP Sustain• Global support• L1/L2/L3• Enhancements

ITIL Processes• Run SAP• Service Delivery• Metrics & Baseline

GyanSys Leadership Team, Client Stakeholder meeting & updatesProject Management, Communication and Engagement Processes

GyanSys Service OfferingsGyanSys Service OfferingsSAP Solutions Offerings

Business Suites GRC, CRM, SCM, PLM, SRM etc.

Core ERP Offerings Financial

FI, CO, Treasury, FSCM, IFRS etc.. Human Resources

HR, PY, PT, Talent management, eRecruiting, Compensation Management etc.

Operations SD, FI, MM, PP, PM, CS, PS etc.

Corporate Services EH&S, QM, EAM, PPM, GTS etc.

Netweaver Stack BO/BW, Portal, EDI, MDM, PI, Mobile, Workflow, POS etc.

ABAP, Security, Basis, GRC, Web Dynpro (ABAP, Java) etc.

45

60

120

50

45

830 ECC Functional

New Dimension

SAP Technical

BI/BO

Basis/SolMan/DBA

GRC

Non SAP - Java/.Net

GyanSys Service OfferingsGyanSys Service OfferingsGyanSys India Operations

Regional HQ in Bangalore and development center in Hyderabad

Serve customers in India and other Asian countries

CoE model based – PLM, SRM, Financial, Infrastructure services

Developed Service Enablers (bolt on) for SAP CIN to expedite India implementations and rollout

Providing robust development, support and communication processes

Serving Global Customer Base Global Implementation and rollout Functional and Technical Support (Level 1 and 2) Implementation Services Help desk management Testing services

Technology Platform: Netweaver: ABAP, BW, Portal, Security, WebDynpro etc. J2EE and .Net Stack

GyanSys Service OfferingsGyanSys Service OfferingsGlobal Support Services

Application Support

Enhancements, Change Requests

Functional and Technical expertise

Monitoring, Security and Basis Services

Regression Testing Services

Business Process Support

Execution of standard processes and timely escalations

24x7 availability, service on demand

Reduce lead time and turn around time

Provide SLAs, Metrics driven approach

Superior value and reduce TCO


Global Business Users/SME GyanSys Onsite Leads

GYANSYS

ENGAGEMENT

MANAGER

PROJECT MANAGER

INTERNET/VPN

Project DeliveryApplication/Basis Support

Testing Services

Shared Knowledgebase, Internal Trainings, Shared Processes

Metrics, Status Reviews, Task Assignment, Staffing

SLA

ESCALATION

COMMUNICATION

GLOBAL PMO or SERVICE DESK

GYANSYS GDC, BANGALORE

Global Delivery Model

GyanSys Service OfferingsGyanSys Service OfferingsGyanSys Application Lifecycle Methodology

PLAN PREPARE EXECUTE IMPROVE

•Prepare baseline

•Knowledge transfers

•Staffing plans

•SLA definition

• Requirements/ Process Definition

• Set up and test Infrastructure

• Prototyping

• Test cases

• Start Support Activities

• Prepare metrics and reports

• Progress update to stakeholders

• Training

• Review of Service levels

• Review baseline

• Lessons learnt

• Action plans

ENGAGEMENT / PROJECT MANAGEMENT

QUALITY STANDARDS AND PROCESSES

KNOWLEDGE SHARING AND BEST PRACTICES


Introduction

Service Offerings

Case Studies

Why GyanSys


GyanSys Service OfferingsGyanSys Service OfferingsCase Study - Financial

GyanSys Service OfferingsGyanSys Service OfferingsCase Study – Supply Chain

GyanSys Service OfferingsGyanSys Service OfferingsCase Study – HCM

GyanSys Service OfferingsGyanSys Service OfferingsCase Study - CRM

GyanSys Service OfferingsGyanSys Service OfferingsCase Study - PLM

GyanSys Service OfferingsGyanSys Service OfferingsCase Study - Workflow

GyanSys Service OfferingsGyanSys Service OfferingsReference Engagements

Company Madura Garments(The Aditya Birla

Group)

Industry Textile Manufacturing

Experience

with

Customer

As the company has many vendors spread across the world it wasdifficult to map

The value of each transaction with each vendor.

Solution Proposed: Vendor Portal

-Vendor Portal is a custom application developed on WebDyn Pro tosupport the

Business Transaction.


Company Advanced Micro Devices (AMD)

Industry Hi-Tech/Repetitive Manufacturing

Experience

with

Customer

1. Roadmap definition and Implementation strategy for rolling out of PLMsolutions across US, Germany, Singapore, China, Thailand and Malaysia.Scope involved tracking of design ideas, engineering projects,manufacturing assemblies in SAP globally with collaboration withexternal suppliers.

2. Implementation of Charm, EEM and BPM solution on Solution ManagerPlatform.

3. PI Monitoring and Mapping4. Additionally involved in the below projects

- CRM 7.0 implementation with Channel Management, Fundsmanagement

- BW 7.0 implementation for HR- Blueprint for global deployment of ESS/MSS- Assist during technical upgrade for SCM 7.0 and BPC 7.0

System

Landscape

ECC 6.0 with EhP 4, BW 7.0 and Portal 7.0 with Ehp4 Platform and Solution

manager with Ehp1, CRM 7.0, APO 4.0, BOBJ, PI 7.0, BPC 7.0


Company Allison Transmission, Inc

Industry Automotive /Discrete Manufacturing

Experience with

Customer

Currently 35+ consultants are working at ATI, Indianapolis & Netherlands and our

Delivery Center at Bangalore, India. Below are some of the projects/support contracts

1. Rollout of SAP to India, Netherlands, Hungary, Brazil.

2. Roll Out of PPM 5.0 and PLM 7.01 implementation

3. Roll out of SRM 7.0 with eProcurement and eSourcing 5.0 solution along with

Contract Life Cycle Management (CLM 2.0)

4. Successfully implemented Treasury, Consolidation, Project Systems, Quality

Management, Fixed Asset, and India Roll out etc.

5. Managing the HCM support (team of 5) covering US Payroll, Time, ESS/MSS, PA,

OM, EH&S, Benefits, Training & Events on long term sustain contract with SLA

6. Basis and Security Support (Level 2 and Level 3)

7. Providing global support to SAP COE in several functional areas (SD, MM, PP,

FI/CO, WM) and technical areas (ABAP, Portal, BW, Web Dynpro ABAP, Workflow)

on long term contract

System Landscape ECC 6.0, ESS/MSS, BPC 7.0, PLM 7.1, SRM 7.0, BW 7.0 and Portal 7.0 Platform with

Solution manager


Company Vi-Jon

Industry Discrete Manufacturing/FMCG

Experience

with Customer

1. Roadmap definition and Implementation strategy for rolling out of PLM solutions across 2 sites in USA. Scope involved tracking of graphic arts, product labelling, design approvals, Bar coding, Auto-View CAD solutions, Revision and Versioning, Material classifications with characteristics and collaboration to external suppliers.

2. Implementation of PA, OM, CATS

3. Integration with Kronos Time Tracking and Ceridian Payroll System 4. Implementation of 35 workflows across P2P, O2C, MDM, HR processes 5. Portal Architecture and Roadmap 6. ECC 6.0, Portal 7.0 and BW 7.0 7. Implementation across St. Louis and Nashville facility

Scope PS, PP, DMS, MDM, QM, ECR/ECO, MM on ECC 6.0 and BW 7.0 with Ehp4

Platform

GyanSys Service OfferingsGyanSys Service OfferingsOur BI References

Enhancement and reports in SCM and FI space

BI reports, Support and Enhancements in CRM

BO Backend at Indianapolis

BI Project Development and Support across various modules like BPC, PLM, SRM, HCM, Treasury along with Core ERP

GyanSys Service OfferingsGyanSys Service OfferingsOur BI References

BI – HR Implementation

Support - EDW Team with BI. Building connectors between SAP BI and Informatica CRM- BW Enhancement

BW – SCM Implementation

BI - Reconciliation

GyanSys Service OfferingsGyanSys Service OfferingsOur GRC References

GRC 5.3 Implementation

GRC 5.3 Support

GRC Technical and Functional Upgrade from 4.0 to 5.3

GRC 5.3 Support

GyanSys Service OfferingsGyanSys Service OfferingsGRC Competency

Develop a comprehensive SAP GRC implementation approach using both Access

Control and Process Control modules as needed

Implement processes for Risk Analysis of SoD violations

Implementation of Compliance Calibrator/Risk Analysis and Remediation, Super

User Privilege Management, Compliant User Provisioning, Enterprise Role

Management capabilities

Engaged with several customers in reconfiguration of existing GRC

implementations which weren’t delivering expected benefits

Upgrade services from 4.0/5.1/5.2 to 5.3 (Java Stack)/10 (ABAP)

Implementation and Upgrade Services for Process Control 2.5/3.0 or 10 (ABAP)

GyanSys Service OfferingsGyanSys Service OfferingsCase Study

Company:Hindustan Unilever Ltd –

India

Industry: Consumer Goods

Project: GRC Technical and Functional Upgrade from 4.0 to 5.3

Implemented SPM and RAR as phase 1

Implemented several fixes such as issues with Rules,

Roles, Mitigations

Successfully migrated data from 4.0 to 5.3

Imparted training to L1 support team

GyanSys Service OfferingsGyanSys Service OfferingsSAP - GRC

Company: ABB-India

Industry: Power and Automation

Project:• PC10, Implementation on GRC• GRC 5.3 Support.

GyanSys Service OfferingsGyanSys Service OfferingsAMS/BASIS ReferenceCompany Allison Transmission, Inc


Experience with

Customer

Currently 35+ consultants are working at ATI, Indianapolis & Netherlands and our Delivery Center at Bangalore,

India. Below are some of the projects/support contracts

1. Basis and Security Support (Level 2 and Level 3)

Ehp5 upgrade

Unicode migration

Solution Manager rollout

TDMS and TAO Installation along with HP Quality Center

Portal and BW Monitoring and Tuning

User Authorization and Role Design, SOX Compliance monitoring

Other periodic Basis and Security functions

2. Roll Out of PPM 5.0 and PLM 7.01 implementation

3. Roll out of SRM 7.0 with eProcurement and eSourcing 5.0 solution along with Contract Life Cycle

Management (CLM 2.0)

4. Successfully implemented Treasury, Consolidation, Project Systems, Quality Management, Fixed Asset, and

India Roll out etc.

5. Managing the HCM support (team of 5) covering US Payroll, Time, ESS/MSS, PA, OM, EH&S, Benefits, Training

& Events on long term sustain contract with SLA

6. Providing global support to SAP COE in several functional areas (SD, MM, PP, FI/CO, WM) and technical areas

(ABAP, Portal, BW, Web Dynpro ABAP, Workflow) on long term contract

System Landscape ECC 6.0, ESS/MSS, BPC 7.0, PLM 7.1, SRM 7.0, BW 7.0 and Portal 7.0 Platform with Solution manager

Contact Lynn Crooks – IT Director

GyanSys Service OfferingsGyanSys Service OfferingsAMS/BASIS Reference

Company Bridgestone Firestone

Diversified Products


ExperiencewithCustomer

1. Provided Basis support for standalone Poland SAP instance

with SLA matrix for Level 1, Level 2 and Level 3 support

2. Provide Security Design and Architecture Services

3. XI and EDI Monitoring

4. Additionally involved in the below projects

- Workflow Implementation

- GIS Integration with SAP PI on AS/400 platform

SystemLandscape

ECC 5.0, Solution Manager, PI 7.0, BOBJ, CRM 7.0

Contact Geoff Sanning, IT Manager


Company Advanced Micro Devices (AMD)

Industry Hi-Tech/Repetitive Manufacturing

Experience

with Customer

1. Implementation of Charm, EEM and BPM solution on Solution Manager

Platform.

2. PI Monitoring and Mapping

3. Additionally involved in the below projects

- CRM 7.0 implementation with Channel Management, Funds management

- BW 7.0 implementation for HR

- Blueprint for global deployment of ESS/MSS

- Assist during technical upgrade for SCM 7.0 and BPC 7.0

System

Landscape

ECC 6.0 with EhP 4, BW 7.0 and Portal 7.0 with Ehp4 Platform and Solution

manager with Ehp1, CRM 7.0, APO 4.0, BOBJ, PI 7.0, BPC 7.0

Contact Michele Harle – IT Director


Company Sigma-Tau Pharmasource Inc

Industry Pharmaceutical

Experience with

Customer

Provide end to end Application Management Support services in following areas:

• Sales & Distributions (SD)• Materials Management (Purchasing/Receiving/Inventory management)• Production Planning (PP) / Materials Resource Planning (MRP)• Finance – Accounts Payable/ Accounts Receivable (AP/ AR)• Finance – General Ledger/ Assets Management (GL/ AM)• Controlling - Product Costing / Profitability Analysis (CO/PA)• Technical – ABAP • Security Role design and User Assignment

Provide Enhancements and Change Requests for:• Break-Fix • Technical Enhancements • Functional Enhancements

System Landscape ECC 6.0 with Ehp2

Contact Vineeth Raja – Director, Technology

GyanSys Service OfferingsGyanSys Service OfferingsSome of thebrief of the Projects where our consultants have implemented Solman are

Client: Johnson and Johnson

Product Version: Solution Manager 4.0

Activities performed:

• Maintenance Optimizer

• Early Watch Alert

Client : BIAL

Product Version: Solution Manager 7.0


• SLD Configuration

• Maintenance Optimizer

• Early Watch Alert


Client : Gujarat state Petroleum Corporation (GSPC)

Product Version: Solution Manager 7.0 EHP1


1) Installation & Basic Configuration 2) SLD Configuration

4)Maintenance Optimizer 3) Early Watch Alert

5) Service Desk Configuration (basic)

Client: AMD

Activities Performed:

Solution Manager KPI Reporting b) End User Experience Monitoring (EEM)

Central System Administration (CSA)

GyanSys Service OfferingsGyanSys Service OfferingsExpertise in SOLMAN-7.1

• Solution Implementation and Documentation

• Business Process Operations (Monitoring & documentation)

• Requests for Change, Quality Gates, and Transport Management

• Incident Management and Service Desk, CHARM

• Monitoring, Root Cause Analysis, and Technical Administration

• PI & BI monitoring

Solution Documentation

Project creation and monitoring

Custom development management cockpit

Test Management

Downtime monitoring

BI reports for SOLMAN

Maintaining an SAP Solution Landscape

SAP Landscape Transformation

GyanSys Service OfferingsGyanSys Service OfferingsGyanSys Value Proposition

Project Execution by Product Designers – members of our GRC staff were core

development team members at SAP

Internal GRC 10 Ramp Up instances for rapid prototyping and enhancements

Extensive hands on experience in new modules – Emergency Access Management

(earlier SPM), User Access Management (earlier CUP), Business Role Governance

(earlier ERM) and Access Risk Analysis (earlier RAR)

Close collaboration with SAP on product testing, training of new dimension products

Executes projects utilizing industry proven methodology and deliver within budget

GyanSys is 100% SAP focused end-to-end Systems Integrator, Business Suite experts

Leadership Team is proactively engaged


Introduction

Service Offerings

Case Studies

Why GyanSys


Why GyanSys…..

Competency Based Services

Quality deliverables executed at US and Indian customersresulting in repeat business and long term engagements

Run SAP Certified for end to end AMS services

Quality resources – Across all Modules, especially in theareas of BW, SCM, PLM, CRM, SRM (CLM) and GRC

Investments to create world class infrastructure

Hosts several SAP instances internally for POCs

Commitment to social responsibility..

India/USA Office

GyanSys Infotech Pvt Ltd 1st Floor, Alpha Block, Sigma Soft Tech Park, Whitefield Main Rd, Varthur, Bangalore-560066 Ph: +91 803 064 1000

GyanSys Infotech Pvt Ltd 1-1-537/A Gandhinagar, Hyderabad, India PIN: 500080

US OFFICE: - Headquarters GyanSys Inc. 8440 Wood field Crossing Blvd., Suite # 290 Indianapolis, IN 46240 Tel: + 317 580 4200 Fax: + 317 663 0975

GyanSys Service OfferingsGyanSys Service OfferingsThank You

GyanSys Service Offerings New

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