Gurudutt Nayak - DataQuest Interview
1
Home | Shopping | Find a job | Newsletter | Feedback | Advertise - Online | Help S earch Web dqindia.com Search by issue | Sitemap CIOL Netw ork Sites Welcome Guest Home > Spotlight A New Face of CRM Gurudutt Nayak, IT Manager, Synergy Consultants Priya Kekre and Stuti Das Monday, June 09, 2008 Gurudutt Nayak, IT Manager at Synergy Consultants, was assigned the task of deploying a CRM solution for their client, Sumedha Fiscal Services, a stock broking and merchant banking company, to help them streamline their processes and save on cost and time. Nayak and his team gauged the situation and realized that Sumedha was processing a lot of IPO transactions, very low revenue generator. Sumedha had employed dedicated people in each of its nine branches across the country for IPO form processing. This was another money guzzler. So, Nayak came up with the idea of centralizing the IPO processes, so that the processing work is done from one office by a single person. He set up a simple online e-form on a portal called www.edeskonline.com, through which a single person could handle the IPO form distribution all over India. Sumedha also had a similar problem with their database. Since the data was distributed branch-wise, access to the data from one branch to the other was difficult. So, Nayaks team implemented an address book through edeskonline wherein all the data was stored on the server clouds. Now every Sumedha employee across all branches could access the databases with just an email ID and password. This saved on time, and made the process convenient. Next Page : Nurturing Big Dreams Page(s) 1 2 3 Gurudutt Nayak, IT Manager, Synergy Consultants Sorry!! your browser does'nt support frames HPs EDS Buy: What Now? Sealing Security Issues Designed to Deliver A Train to the Future Collective Intelligence @ Work • multi tasking for IT staff • Cost Innovation Officer? Magazine Subscription | Sitemap | Contact Us | About Us | Advertising Print Other CyberMedia web sites [Voice&Data] [CIOL] [PCQuest] [Living Digital] [IDC India] [CIOL Shop] [DQ Channels] [DQweek] [Cybermedia Dice] [CyberMedia Events] [Cybermedia Digital] [CyberMedia India] [Cyber Astro] [Global Services Media ] [BioSpectrum] [BioSpectrum Asia]
-
Upload
gurudutt-nayak -
Category
Documents
-
view
58 -
download
2
Transcript of Gurudutt Nayak - DataQuest Interview
Home | Shopping | Find a job | Newsletter | Feedback | Advertise - Online | Help
Search
Web dqindia.com
Search by issue | Sitemap
CIOL Netw ork Sites
Welcome Guest
Home > Spotlight
A New Face of CRM
Gurudutt Nayak, IT Manager, Synergy Consultants
Priya Kekre and Stuti Das
Monday, June 09, 2008
Gurudutt Nayak, IT Manager at Synergy Consultants, was assigned the task of deploying a CRM solution for their client, Sumedha Fiscal Services, a stock broking and merchant banking company, to help them streamline their processes and save on cost and time. Nayak and his team gauged the situation and realized that Sumedha was processing a lot of IPO transactions, very low revenue generator. Sumedha had employed dedicated people in each of its nine branches across the country for IPO form processing. This was another money guzzler. So, Nayak came up with the idea of centralizing the IPO processes, so that the processing work is done from one office by a single person. He set up a simple online e-form on a portal called www.edeskonline.com, through which a single person could handle the IPO form distribution all over India. Sumedha also had a similar problem with their database. Since the data was distributed branch-wise, access to the data from one branch to the other was difficult. So, Nayaks team implemented an address book through edeskonline wherein all the data was stored on the server clouds. Now every Sumedha employee across all branches could access the databases with just an email ID and password. This saved on time, and made the process convenient.
Next Page : Nurturing Big Dreams
Page(s) 1 2 3
Gurudutt Nayak, IT Manager, Synergy Consultants
Sorry!! your browser does'nt support frames
HPs EDS Buy: What Now?
Sealing Security Issues
Designed to Deliver
A Train to the Future
Collective Intelligence @ Work
• multi tasking for IT staff
• Cost Innovation Officer?
Magazine Subscription | Sitemap | Contact Us | About Us | Advertising Print
Other CyberMedia web sites
[Voice&Data] [CIOL] [PCQuest] [Living Digital] [IDC India]
[CIOL Shop] [DQ Channels] [DQweek] [Cybermedia Dice]
[CyberMedia Events] [Cybermedia Digital] [CyberMedia India]
[Cyber Astro] [Global Services Media ] [BioSpectrum] [BioSpectrum Asia]
