GURU NANAK DEV UNIVERSITY AMRITSARgndu.ac.in/syllabus/201516/ELECENG/BACHELOR OF VOCATION... ·...

FACULTY OF ENGINEERING AND TECHNOLOGY

Syllabus

For

BACHELOR OF VOCATION (B.VOC.)(MODERN OFFICE PRACTICE)

(Semester: I - IV)Session: 2015-16

GURU NANAK DEV UNIVERSITYAMRITSAR

Note: (i) Copy rights are reserved. Nobody is allowed to print it in any form. Defaulters will be prosecuted.

(ii) Subject to change in the syllabi at any time.Please visit the University website time to time.

1BACHELOR OF VOCATION (B.VOC.)

(MODERN OFFICE PRACTICE) SEMESTER SYSTEM

Eligibility:+2 pass in any stream.

Scheme of Syllabus

Semester-I:

Paper No. Subjects M.Marks

Paper-I Fundamentals of Computer-I 75Paper-II Basics of Word Processor & MS Publisher 75Paper-III Computer Installation and Maintenance of Computer System & Lab

(Th.50+Pr.25)75

Paper-IV Lab based on Basics of Word Processor & MS Publisher 75Paper-V Communication Skills in English – I 50Paper-VI Punjabi Compulsory / mu`FlI pMjwbI 50

Total: 400

Semester-II:

Paper No. Subjects M.Marks

Paper-I Fundamentals of Computer-II 50Paper-II Internet Applications & Lab (Th.50+Pr.25) 75Paper-III Basics of Spreadsheet & Lab (Th.50+Pr.25) 75Paper-IV Communication Skills in English – II (Th.35+Pr.15) 50Paper-V Punjabi Compulsory / mu`FlI pMjwbI 50

Paper –VI On Job Training( 8 weeks) 100Total: 400


(MODERN OFFICE PRACTICE) SEMESTER SYSTEM

Semester– III:

Paper No. Subjects M. Marks

Paper–I Commercial Correspondence & LAB 50

Paper–II Basics of Presentation Software & LAB 50

Paper–III Database Management Systems & LAB 75

Paper–IV Corel Draw/ Photoshop & LAB 75

Paper–V Operating System & LAB 75

Paper–VI Office Management 75

Paper–VII * Environmental Studies–I 50

Total: 400

Semester– IV:Paper No. Subjects M. Marks

Paper–I Computer Networks 50

Paper–II Basics of Accountancy 50

Paper–III Export Procedure and Documentation 50

Paper–IV Export and Import Management 50

Paper–V Lab Based on Tally and Computer Networks 50

Paper–VI * Environmental Studies–II 50

Paper–VII On Job Training & Report (8 Weeks) 150

Total: 400

* Marks of Paper EVS will not be included in Grand Total.


(MODERN OFFICE PRACTICE) SEMESTER – I

Paper – I: Fundamental of Computers-I

Time: 3 Hours Max. Marks: 75

Instructions for Paper Setter and Candidate:The question paper will consist of three sections:

a. Section A has 10 short answer type questions of 2 marks each, all are to be attempted by thecandidate. (10x02=20)

b. Section B consists of 6 questions of 10 marks each. Four questions to be attempted by thecandidate. (04x10=40)

c. Section C consists of 2 questions of 15 marks each. One question is to be attempted by thecandidate. (01x15=15).

Unit-I

Introduction to Information Technology:Basic concepts of IT, Data Processing: Data and Information.

Introduction to Computers:Classification, History, Types of Computers.

Elements of a Computer System:Block Diagram of The Computer System, Introduction to various units.

Hardware:CPU, Memory, Input and Output devices, Auxiliary storage devices.

Software:System and Application Software, Utility packages, Configuration of Computer SystemApplications of Information Technology:Wide range of applications in: Home, Education and Training, Entertainment, Science,Medicine, Engineering etc.

Unit-IIIntroduction to Windows 7:Parts of window screen (Desktop, window, icons), start menu, Taskbar settings, application &document window, anatomy of a window (Title bar, minimize, maximize button, control box,scroll bars, scroll buttons, scroll boxes), Window explorer (expansion, collapsing of directorytree, copying, moving, deleting files, folder, creating folders), About desktop icons (recycle bin,my computer, network neighborhood, brief case), folder, shortcut creation, setting of screensaver, color settings, wallpaper, changing window appearance.

References:1. Computer Fundamentals – P.K. Sinha.2. Introduction to Computers – N. Subramanian.3. Introduction to Computers – Peter Norton Mcgraw Hill.



Paper – II: Basics of Word Processor & MS Publisher

Time: 3 Hrs. Max. Marks: 75

Instructions for Paper Setter and Candidate:The question paper will consist of three sections:a. Section A has 10 short answer type questions of 2 marks each, all are to be attempted by the

candidate. (10x02=20)b. Section B consists of 6 questions of 10 marks each. Four questions to be attempted by the

candidate. (04x10=40)c. Section C consists of 2 questions of 15 marks each. One question is to be attempted by the

candidate. (01x15=15).

Unit-I: Getting Started with Word Processor

Word ProcessorIntroduction to Free and Open Source (FOSS) Word ProcessorsStarting WordOpening a saved Word documentThe Word WindowEntering text in a documentPreviewing a documentSaving a documentCreating a folderPrinting a documentClosing a document and exiting Word

Unit -II: Editing a DocumentNavigate through a documentScroll through textInsert and delete text in a documentSelect textUndo and redo commandsUse drag and drop to move textCopy, cut and pasteUse the clipboardClear formatting

Unit-III: Formatting A DocumentFormat and align textLine and paragraph spacingAdd bulleted and numbered listsAdd borders and shadingNew formatting methods in Word 2010



Unit – IV Using Editing and Proofing ToolsDocument viewsSpell and grammar checkShortcut MenusFind and replace textUse the Research Task pane

Unit-V Changing the Layout of a DocumentAdjust page margins.Change page orientationCreate headers and footers.Set and change indentationsInsert and clear tabsInsert and delete a page breakInsert page numbersInsert the date and timeInsert special characters (symbols)Insert a picture from a fileResize and reposition a picture.Using Words new picture tools

Unit – VI Working with TablesInsert a tableConvert a table to textNavigate and select text in a tableResize parts of a tableAlign text in a tableFormat a tableInsert and delete columns and rows Borders and shading Repeat table headings on subsequent pagesMerge table cells

Introduction and Working of MS Publisher in DetailReferences:

1. MS–Office - BPB Publications.2. Windows Based Computer Courses Gurvinder Singh & Rachpal Singh, Kalyani Pub.



Paper –III Computer Installation and Maintenance of Computer System & LAB

Time: 3 Hrs. Max. Marks: 75Theory: 50Practical: 25



candidate. (04x05=20)c. Section C consists of 2 questions of 10 marks each. One question to be attempted by the


UNIT – I

Site Preparation

Design of computer room, specification for flooring materials, falls roofing, disk tape libraryroom, Air-conditioning requirements and its maintenance. Temperature and humidity factor,need for dust proofing, different types of air conditioners and their applications, Design ofcomputer room, power requirement of computer room, Need of stabilizer, CVT, UPS, simpleprinciple of UPS and its advantages over normal power supply, earthing and its advantages;distribution board, fire detection and prevention for computer room.

UNIT – IIInstallation layout planning of computer system, knowledge of instal1ation procedure andmanuals, cracking of off-line equipment, act all testing of computer system, using manufacturespecified procedure, training the operator for small systems like PC. Installation of various kindsof printers. Installation of hubs and switches. Installation of network cable, fiber optic and UTPcabling.

UNIT – IIIMaintenanceTypes of maintenance, preventive and corrective maintenance, site audit, importance ofpreventive maintenance, Use of diagnostic software like PC tools, QA++. Norton Commander,Macacffe, Smartdog, Typical symptoms of common hardware and software fault and understandthe error, messages, some aid to chip level fault detection and its rectification, failure ofequipment, knowledge of local parts substitution, Maintenance of printers.

Reference Books:1. K, L James COMPUTER HARDWARE: Installation, Interfacing, Troubleshooting and

Maintenance. PHI.2. A+ Certificate in Computer Maintenance and Installation Level 2, Jenny Lawson



Paper-IV: Practical

Time: 3 Hrs. Marks: 75

Lab Based on Basics of Word Processor & MS Publisher



Paper-V: Communication Skills in English – I

Time: 3 Hours Max. Marks: 50

Course Contents:

1. Reading Skills: Reading Tactics and strategies; Reading purposes–kinds of purposes andassociated comprehension; Reading for direct meanings; Reading for understanding concepts,details, coherence, logical progression and meanings of phrases/ expressions.

Activities:a) Active reading of passages on general topicsb) Comprehension questions in multiple choice formatc) Short comprehension questions based on content and development of ideas

2. Writing Skills: Guidelines for effective writing; writing styles for application, resume,personal letter, official/ business letter, memo, notices etc.; outline and revision.

Activities:a) Formatting personal and business letters.b) Organising the details in a sequential orderc) Converting a biographical note into a sequenced resume or vice-versad) Ordering and sub-dividing the contents while making notes.e) Writing notices for circulation/ boards

Suggested Pattern of Question Paper:The question paper will consist of five skill–oriented questions from Reading and Writing Skills.Each question will carry 10 marks. The questions shall be phrased in a manner that studentsknow clearly what is expected of them. There will be internal choice wherever possible.

10x5=50 Marksi) Multiple choice questions on the language and meanings of an unseen passage.ii) Comprehension questions with short answers on content, progression of ideas, purpose of

writing etc. of an unseen passage.iii) Personal letter and Official/Business correspondenceiv) Making point-wise notes on a given speech/ technical report OR

Writing notices for public circulation on topics of professional interestv) Do as directed (10x1= 10 Marks) (change of voice, narration, combination of 2 simple

sentences into one, subject-verb agreement, using appropriate tense, forms of verbs.

Recommended Books:

1. Oxford Guide to Effective Writing and Speaking by John Seely.2. English Grammar in Use (Fourth Edition) by Raymond Murphy, CUP



Paper-VI: gzikph (bkiawh)

;wK L 3 xzN/ e[b nze L 50gkm-eqw ns/ gkm-g[;seK

1H frnkB wkbk (ftfrnkBe s/ ;wki-ftfrnkBe b/yK dk ;zrqfj),(;zgkH vkH ;fszdo f;zx, gq'H wfjzdo f;zx pBt?s), r[o{ BkBe d/t :{Bhtof;Nh,nzfwqs;o.b/y L gjhnk gqd{FD, Go{D j`fsnk d/ d/F ftu, Bkoh Fesh, tksktoDh gqd{FDns/ wB[`y, J/v} L fJe rzGho ;zeN.

2H nksw nBksw (;zgH ;[fjzdo pho ns/ tfonkw f;zx ;zX{)(gq'H w'jB f;zx, nzfwqsk gqhsw, fFt e[wko pNkbth, ;[oihs gkso, gkF)r[o{ BkBe d/t :{Bhtof;Nh, nzfwqs;o.

3H g?oQk ouBk

4H g?oQk gVQ e/ gqFBK d/ T[`so.

5H (T)gzikph X[Bh ftT[_s L T[ukoB nzr, T[ukoB ;EkB s/ ftXhnK, ;to, ftnziB, ;[o.

(n)GkFk tzBrhnK L GkFk dk Ne;kbh o{g, GkFk ns/ T[g-GkFk dk nzso, gzikph

T[gGkFktK d/ gSkD-fuzBQ.

6H wks GkFk dk nfXnkgB

(T) gfjbh GkFk d/ s"o T[`s/

(n) d{ih GkFk d/ s"o T[`s/

nze–tzv ns/ gohfyne bJh jdkfJsK:

1H fe;/ fBpzX dk ;ko iK T[;dk ftFk t;s{ (d' ftu'I fJe) . 10 nze

2H nksw nBksw L ;ko, ftFk-t;s{, gq;zr ;fjs ftnkfynk, ebk g`y 10 nze

3H g?oQk ouBk L fszB ftfFnK ftu'I fe;/ fJe T[s/ g?oQk fbyD bJh 05 nze

fejk ikt/ .

4H g?oQk d/ e/ T[; pko/ gzi gqFBK d/ T[`so. 05 nze

5H Bzpo 5 T[s/ fd`sh ftnkeoD d/ nkXko ’s/ toDBkswe gqFB. 10 nze

6H Bzpo 6 ftu wks GkFk d/ gfjbh GkFk ns/ d{ih GkFk ti'_

nfXnkgB, wjZst ns/ ;wZf;nktK pko/ uko gqFB g[`S/ ikDr/,

fiBQK ftu'_ ftfdnkoEh B/ d' dk T[`so d/Dk j't/rk. 5%2=10 nze



PAPER-VI: mu~FlI pMjwbI(In lieu of Punjabi Compulsory)

pwT-kRm

smW : iqMn GMty ku~l AMk : 50

1. pMjwbI BwSwgurmuKI ilpIgurmuKI ilpI : bxqr Aqy qrqIb 20 AMk

2. gurmuKI AwrQogRw&IsÍrW dI vMf Aqy aucwrnivAMjnW dI vMf Aqy aucwrn 15 AMk

3. pMjwbI Sbd-bxqr Aqy rcnwswDwrn Sbdin~q vrqoN dI pMjwbI SbdwvlI 15 AMk

XUint Aqy QIm:

pMjwbI BwSw : nwmkrx Aqy sMKyp jwx pCwx, gurmuKI ilpI : nwmkrx, gurmuKI vrxmwlw;

pYNqI A~KrI, A~Kr kRm, sÍr vwhk (a A e), lgW mwqrW, pYr ivc ibMdI vwly vrx, pYr ivc pYx

vwly vrx, ibMdI, it~pI, A~Dk[

gurmuKI AwrQogRw&I Aqy aucwrn; sÍrW dI vMf Aqy aucwrn (lGU-dIrG sÍr); sÍr Aqy lgW

mwqrW; ivAMjnW dI vMf Aqy aucwrn; pYr ivc pYx vwly vrxW (h, r, v) dw aucwrn; l Aqy L dw

aucwrn; B,D,F,J,G dw aucwrn; pYr ivc ibMdI vwly vrxW dw aucwrn[

pMjwbI Sbd-bxqr Aqy rcnw: swDwrn Sbd; iek~lw sÍr (ijvyN Aw); sÍr Aqy ivAMjn

(ijvyN Awr); ivAMjn Aqy sÍr (ijvyN pw); ivAMjn sÍr ivAMjn (ijvyN pwr); pMjwbI Sbd rcnw;

ilMg-puilMg, iek vcn-bhu vcn; in~q vrqoN dI pMjwbI SbdwvlI; Kwx-pIx Aqy swkwdwrI nwl

sMbMiDq[



AMk-vMf Aqy prIiKAk leI hdwieqW:

1. pihly XUint iv~coN pMjwbI BwSw Aqy gurmuKI ilpI dI bxqr Aqy qrqIb nwl sbMiDq 5-5AMkW dy cwr ivhwrk pRSn pu~Cy jwxgy[ AMkW dI vMf A~goN iek-iek jW do-do AMkW dy CotypRSnW ivc kIqI jw skdI hY[

2. dUjy XUint iv~coN gurmuKI AwrQogRw&I Aqy aucwrn nwl sbMiDq 5-5 AMkW dy iqMn ivhwrkpRSn pu~Cy jwxgy[ AMkW dI vMf A`goN iek-iek jW do-do AMkW dy Coty pRSnW ivc kIqI jwskdI hY[

3. qIjy XUint iv~coN pMjwbI Sbd-bxqr Aqy Sbd rcnw nwl sbMiDq 5-5 AMkW dy do ivhwrkpRSn pu~Cy jwxgy[ AMkW dI vMf A`goN iek-iek jW do-do AMkW dy Coty pRSnW ivc kIqI jwskdI hY[

4. in`q vrqoN dI pMjwbI SbdwvlI nwl sbMiDq iek-iek AMk dy pMj (AwbjYkitv) pRSn pu~Cyjwxgy[

5. pRSnW dI BwSw srl Aqy spSt r~KI jwvy[


(MODERN OFFICE PRACTICE) SEMESTER – II

Paper-I: Fundamental of Computers-II

Time: 3 Hrs. Max.Marks: 50





UNIT- I

Printers: Various types of Printers, Dot matrix Printers, Inkjet Printers and Laser Printers

UNIT- IIBusiness Files:Concept of Character, Field, Record and File.Types of Data Files:Master File, Transaction File, Archival File.File Organization:Sequential file, Indexed Sequential file, Random files.Comparison of various type of file organization. Choice of Files Organization,Design of Computer Data Files, Files Security and Back-Up.Basics of Computer Networks (LAN , WAN , MAN , Network Cables, Wifi , NeworkDevices etc.) Windows Installation and Software Installation, Device Drivers

UNIT-III

Information Security and Integrity: Basic Concepts, Perverse Software, Preventive Measures andtreatments.

UNIT-IV

Computer Configuration, Software Licensing, Various types of Software Licenses

References:Introduction to Computers: Peter NortonPC Computing- R K Taxali



Paper – II: Internet Applications & Lab.

Time: 3 Hours Max. Marks: 75Theory: 50Practical: 25





UNIT-IIntroduction: About internet and its working, busines use of internet, services ofered by internet,evaluation of internet, internet service provider (ISP), windows environment for dial upnetworking (conecting to internet), audio on internet, internet adresing (DNS) and IP addreses).E–Mail Basic Introduction; Advantage and disadvantage, structure of an e–mail mesage,working of e–mail (sending and receiving mesages), managing e–mail (creating new folder,deleting mesages, forwarding mesages, filtering mesages) Implementation of outlook express.

UNIT-IIInternet Protocol: Introduction, file transfer protocol (FTP), Gopher, Telnet, other protocols likeHTTP and TCPIP.WWW: Introduction, working of WWW, Web browsing (opening, viewing, saving and printinga web page and bokmark), web designing using HTML, DHTML with programming techniques.

UNIT-IIISearch Engine: About search engine, component of search engine, working of search engine,diference betwen search engine and web directory.Intranet and Extranet: Introduction, aplication of intranet, busines value of intranet, working ofintranet, role of extranet, working of extranet, diference betwen intranet and extranet.

References:1. “Understanding The Internet”, Kieth Sutherland, Buterworth-Heineman; 1st Editon

(October 31, 200).2. “Internet Technologies”, S. K. Bansal, APH Publishing Corporation (April 1, 202). 3. “Data

Communications and Networking”, Behrouz A. Forouzan, 3rd Editon.



Paper-III: Basics of Spreadsheet & LabTime: 3 Hrs. Max. Marks: 75

Theory: 50Practical: 25





1. Exploring Microsoft ExcelI. Starting and Exiting the ApplicationII. Examining Microsoft Excel’s InterfaceIII. Introduction to Free and Open Source(FOSS) Spreadsheet

2. Creating Workbook FilesI. Opening and Closing FilesII. Creating and Saving a New WorkbookIII. Creating a New Workbook from a TemplateIV. Microsoft Excel File TypesV. Entering DataVI. Entering Data into a Selected Range

3. Getting Help While You WorkI. Using Microsoft Excel’s Built In Help

4: Editing WorksheetI. Displaying or Hiding Gridlines and HeadersII. Zooming the DisplayIII. Changing ViewsIV. Splitting a WindowV. Freezing and Unfreezing PanelsVI. Hiding Rows, Columns, and SheetsVII. Viewing and Arranging Multiple SheetsVIII. Saving a WorkspaceIX. Saving a Custom View

5. Navigating Worksheets and WorkbooksI. Navigating in a Worksheet and WorkbookII. Using FindIII. Using Go ToIV. Working with Multiple Workbooks



6. Managing Worksheets and Workbook FilesI. Managing WorksheetsII. Managing Workbook File

7. FormulasI. What is a Formula?II. Creating a Basic FormulaIII. Reference Data from other WorksheetsIV. Using Auto Calculate

8. Editing Text and ValuesI. Editing and Replacing Cell ContentII. Using Undo, Redo, and RepeatIII. Using Smart Tags

9. Clearing, Moving, and Copying Cell ContentI. Clearing Cell ContentII. Moving Cell ContentIII. Copying Cell ContentIV. Collecting and Pasting Multiple ItemsV. Using the Paste Special Command

10. Using FunctionsI. The SUM FunctionII. Using AutoSumIII. The SUMIF and SUMIFS Functions

11. Using Date and Time FunctionsI. What are Date and Time Functions?II. The DATE FunctionIII. The NOW FunctionIV. The TIME FunctionV. The DATEVALUE Function

12. Previewing and Printing WorksheetsI. Using Print PreviewII. Using Page Break PreviewIII. Using the Print Dialog BoxIV. Using Quick PrintV. Displaying and Printing Formulas

References:1. Microsoft Excel – Complete Reference

2. MS Office- BPB Publications



Paper– IV: COMMUNICATION SKILLS IN ENGLISH – IITime: 3 Hours Max. Marks: 50

Theory Marks: 35Practical Marks: 15

Course Contents:

1. Listening Skills: Barriers to listening; effective listening skills; feedback skills. Attendingtelephone calls; note taking.

Activities:a) Listening exercises – Listening to conversation, News and TV reportsb) Taking notes on a speech/lecture

2. Speaking and Conversational Skills: Components of a meaningful and easy conversation;understanding the cue and making appropriate responses; forms of polite speech; asking andproviding information on general topics.The study of sounds of English, stressSituation based Conversation in EnglishEssentials of Spoken English

Activities:a) Making conversation and taking turnsb) Oral description or explanation of a common object, situation or conceptc) Giving interviews

Suggested Pattern of Question Paper:

The question paper will consist of seven questions related to speaking and listening Skills. Eachquestion will carry 5 marks. The nature of the questions will be as given below:-

Two questions requiring students to give descriptive answers.

Three questions in the form of practical exercises requiring students to give an appropriateresponse to a question, a proposal, a proposition, an invitation etc. For example, the paper settermay give a proposition and ask the students to agree or disagree with it or introduce a charactergiving invitations and ask the students to accept or refuse it etc.

Two questions requiring students to transcribe simple words in IPA symbols, marking stress.



PRACTICAL / ORAL TESTINGMarks: 15

Course Contents:

1. Oral Presentation with/without audio visual aids.2. Group Discussion.3. Listening to any recorded or live material and asking oral questions for listening

comprehension.Questions:

1. Oral Presentation will be of 5 to 10 minutes duration. (Topic can be given in advance or itcan be of student’s own choice). Use of audio visual aids is desirable.

2. Group discussion comprising 8 to 10 students on a familiar topic. Time for each groupwill be 15 to 20 minutes.

Note: Oral test will be conducted by external examiner with the help of internal examiner.



PAPER-V: gzikph (bkiawh)

;wK L 3 xzN/ e[b nze L 50

gkm-eqw ns/ gkm-g[;seK

1H frnkB wkbk (ftfrnkBe s/ ;wki-ftfrnkBe b/yK dk ;zrqfj)

(;zgH vkH ;fszdo f;zx, g'qH wfjzdo f;zx pBt?s), r[o{ BkBe d/t :{Bhtof;Nh,

nzfwqs;o, 2007

b/y L ;kfjs s/ b'e ;kfjs, nZyK, nu/sB dk r[D s/ ;[Gkn, ezfgT{No ns/

fJzNoB?̀N, wB[`yh nfXeko.

2H nksw nBksw (;zgH ;[fjzdo pho ns/ tfonkw f;zx ;zX{) (ejkDhnK)

gmkD dh Xh (;[ikB f;zx), ;KRh ezX (;zs'y f;zx Xho), T[ikV (e[btzs f;zx

ftoe), x'NDk (w'jB Gzvkoh), dbdb (tfonkw f;zx ;zX{)

r[o{ BkBe d/t :{Bhtof;Nh, nzfwqs;o.

3H Fpd-pDso ns/ Fpd ouBk L gfoGkFk, w[`Yb/ ;zebg

4H Fpd Fq/DhnK

5H g?oQk ouBk

6H g?oQk gVQ e/ gqFBK d/ T[`so

7H w[jkto/ ns/ nykD

nze–tzv ns/ gohfyne bJh jdkfJsK:

1H fe;/ fBpzX dk ;ko iK T[;dk ftFk t;s{ (d' ftu'I fJe) . 10 nze

2H nksw nBksw L ;ko, ftFk t;s{, gkso fusoD, ;kfjs ~ d/D 10 nze

3-4H 3-4 Bzpo T[`s/ fd`sh ftnkeoD d/ nkXko s/ toDBkswe gqFB. 10 nze

5H g?oQk ouBk L fszB ftfFnK ftu'I fe;/ fJe T[s/ g?oQk fbyD bJh 05 nze

fejk ikt/ .

6H g?oQk d/ e/ T[; pko/ gzi gqFBK d/ T[`so 05 nze

7H Bzpo 7 ftu n`m nykD ns/ nZm w[jkto/ g[`S/ ikDr/, fiBQK ftu'_

ftfdnkoEh B/ gzi-gzi ~ tkeK ftu tos e/ noE ;gZFN eoB/ j'Dr/.

5+ 5=10 nze



PAPER-V: mu~FlI pMjwbI(In lieu of Punjabi Compulsory)

pwT-kRm

smW : iqMn GMty kul AMk : 50

1. pMjwbI Sbd-bxqrsMXukq Aqy imSrq Sbdin~q vrqoN dI pMjwbI SbdwvlI 20 AMk

2. pMjwbI Sbd SRyxIAW dI pCwx Aqy vrqoN:nWv, pVnWv ivSySx, ikirAw, ikirAw ivSySx 15 AMk

3. pMjwbI vwk-bxqrswDwrn vwk : iksmWsMXukq vwk : iksmWimSrq vwk : iksmWpMjwbI vwkW dI vrqoN dy iviBMn smwijk pRsMg 15 AMk

XUint Aqy QIm

1. pMjwbI Sbd bxqr: sMXukq Sbd ; smwsI Sbd (ijvyN lok sBw) ; dohry Sbd/duhrukqI (ijvyN DUV

DwV/Br Br), imSrq SbdW dI bxqr/isrjnw; AgyqrW rwhIN (ijvyN aup-BwSw), ipCyqrW rwhIN (ijvyN

rMglw), pMjwbI Sbd rcnw; pVnwvIN rUp, ikirAw/shwiek ikirAw dy rUp ; in~q vrqoN dI pMjwbI

SbdwvlI ; ru~qW, mhIinAW, mOsmW, igxqI nwl sbMiDq[

2. dUsry XUint iv~c Sbd-SRyxIAW dI pCwx Aqy vrqoN nwl sbMiDq 5-5 AMkW dy cwr ivhwrk pRSn

pu~Cy jwxgy[ AMkW dI vMf A~goN ie~k-ie~k jW do-do AMkW dy Coty pRSnW iv~c kIqI jw skdI hY[

3. pMjwbI vwk-bxqr : krqw krm ikirAw; swDwrn vwk, ibAwnIAw, pRSnvwck, AwigAwvwck;

sMXukq Aqy imSrq vwkW dIAW iksmW ; suqMqr Aqy ADIn aupvwk ; smwn (qy/Aqy) Aqy ADIn

(jo/ik) XojkW dI vrqoN; pMjwbI vwkW dI vrqoN dy iviBMn smwjk/siBAwcwrk pRsMg ; Gr ivc,

bwzwr ivc, myly ivc, SOipMg mwl/isnmy ivc, ivAwh ivc, Dwrimk sQwnW ivc, dosqW nwl Awid[



AMk-vMf Aqy prIiKAk leI hdwieqW

1. pihly XUint iv~coN pMjwbI Sbd bxqr Aqy Sbd rcnw nwl sbMiDq 5-5 AMkW dy iqMn ivhwrk pRSn pu~Cy

jwxgy[ AMkW dI vMf A~goN iek-iek jW do-do AMkW dy Coty pRSnW ivc kIqI jw skdI hY[

2. in`q vrqoN dI SbdwvlI nwl sbMiDq iek-iek AMk dy pMj (AwbjYkitv) pRSn pu~Cy jwxgy[

3. dUsry XUint iv~c Sbd SRYxIAW dI pCwx Aqy vrqoN nwl sMbMiDq 5-5 AMkW dy cwr ivhwrk pRSn pu~Cy

jwxgy[ AMkW dI vMf A~goN ie~k-ie~k do-do AMkW dy Coty pRSnW iv~c kIqI jw skdI hY[

4. qIjy XUint iv~c pMjwbI vwk-bxqr nwl sbMiDq 5-5 AMkW dy do ivhwrk pRSn pu~Cy jwxgy[ AMkW dI vMf

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Paper-VI: On Job Training (Project & Presentation)

Time: 3 Hrs. Maximum Marks: 100

On Job Training (8 Weeks)


(MODERN OFFICE PRACTICE) SEMESTER – III

Paper–I: Commercial Correspondence & LAB

Time: 3 Hrs Maximum Marks: 50Theory: 40Practical: 10

Instructions for Paper Setter and Candidate:The question paper will consist of three sections:a. Section A has 10 short answer type questions of 1 mark each, all are to be attempted by the



candidate. (01x10=10)

Unit– I

Correspondence : Commercial, officials, semi official, meaning, importance, objectives, salesletter, trade order agency correspondence, import, export trade, secretarial correspondence,application for jobs, post of accountant, lecturer, office memorandum, reminder, differencebetween official letter and semi official letter,

Unit–IIcorrespondence between head of department and principal for asking honorarium and foradmission notice, correspondence between principal and university for sending enrollmentnumbers and for the permission for extra admission, correspondence between principal and UGCfor asking grant for vocational subject and for recognition of a new subject.

Unit III

Typing in inscript (Indian Script) method for all Indian languages(Hindi, Punjabi etc.)Introduction to traditional system of typing in indian languages(Hindi, Punjabi etc.). knowledgeof proof correction signs, carbon manifolding and duplicating, stenciling, cyclostyling,photocopying machines, knowledge of document scanning system, Operations of fax machine.



Paper–II: Basics of Presentation Software & Lab


Instructions for Paper Setter and Candidate:The question paper will consist of three sections:a. Section A has 10 short answer type questions of 1 mark each, all are to be attempted by the




Unit– I1. Create a new presentation.2. Modify presentation themes.3. Introduction to Free and Open Source(FOSS) Presentation software4. Add and edit text to slides.5. Add new slides to a presentation.

Unit– II6. Insert clipart images and shapes to slides.7. Insert and modify tables and charts.8. Add sound and video to a slide presentation.9. Insert and edit animations and slide transitions.10. Slide Show and Slide Transition

Unit–III11. Display a speaker–lead and self–running presentation.12. Work with Graphics and Media13. Final Preparations14. Deliver a Presentation

References:1. Microsoft Powerpoint– Complete Reference2. PC Computing– Gurvinder Singh , Rachpal Singh– Kalyani Pubishers



Paper – III: Database Management System & Lab


Instructions for Paper Setter and Candidate:The question paper will consist of three sections:a. Section A has 10 short answer type questions of 2 marks each, all are to be attempted by

the candidate. (10x02=20)b. Section B consists of 6 questions of 5 marks each. Four questions to be attempted by the



Unit–IIntroduction to Data, fields, record, file, database, database management system, structure ofdatabase system, advantage & disadvantage, levels of database system, Relational model,Hierarchical model, Network model, comparison of these models, DBA and Responsibilities ofDBA, Meta Data.

Unit–IIMS–Access:Introduction, Understanding Databases. Creating the tables. entering records in table, deletingtable, modifying table fields, linking tables, Queries, Forms, formatting forms, relating a form totables, Reports(building reports, formatting report. displaying the information of table usingreports Adding Graphs to your reports.

References:1. Microsoft Access– Wiley’s2. PC Computing – R.K. Taxali



Paper – IV: Corel Draw / Photoshop & LAB






UNIT – I1. Concepts of vector graphics.2. Color palate, Pasteboard, &. Print Page3. Using ruler unit's etc...4. Corel Tools (Pick, Shape, Knife, Eraser, Zoom, Freehand, Natural Pen, Dimensions, Ellipse,

Polygon etc.).5. Transformations, Trimming, Wielding, Intersection of Objects, Snapping, Using Object

Manager.6. Giving effects, (Envelope, Adding Perspective, Contours, Blending Image.)

UNIT – II1. Introduction to Graphics, Vector Graphics & Bitmaps2. Understanding Image Size & resolution3 Relation between resolution, File sizes & output4. Using menu & Palettes.5. Concept of Path (Segment, Anchor, Curved, Closed, Open, Subpath)

UNIT – III1. Photoshop Tools (Pen, Pencil, Brush, History, Air, Eraser, Rubber stamp,Smudge, Dodge,

Burn, Sponge), Masks & Histogram.2. Acquiring &. Importing Images3. Concept of Lyres Channels & Path, Filters, Rendering Effects, Transformation, Strokes,

Image Modes, Canvas & Images.4. Using navigator & Photo Shop plugins.

References:1. Adobe Photoshop CS6– Wiles’s2. Adobe Photoshop– Complete Reference3. Core Draw– Complete Reference



Paper – V: Operating System & LAB






Unit–IIntroduction:Definition, evolution, need, early system, function, buffering spooling, single user, multiuser,multiprogramming, multiprocessing, multitasking, multithreading, batch processing, real time,time systems, time sharing systems, security, protection.Processor Management / CPU Scheduling:CPU – I/O Basic Cycle, process state, process control lock, Scheduling, Queue, Schedulers,Scheduling Algorithms, Performance criteria, FCFS, SJF, Priority, SRTF, Round Robin, Multi –Levels users Algorithm.

Unit–IIMemory Management:Preliminaries, Machine Resident monitor, relocation, Swapping, backing storage, swap time,registers, box and limit registers, MFT, MFT job scheduling, region size selection, memoryfragmentation, MVT, MVT job scheduling compaction, paging, Hardware, Job Scheduling.Virtual Memory:Overlays, demand paging, page fault, performance of demand paging, page replacement, pagereplacement algorithm, FIFO, optional replacement fault frequency, page size.

Unit–IIIFile Management:Disk and File Management.Deadlocks:Definition, Necessary condition, to occur RAG, Deadlock Prevention Mutual exclusion, Holdand wait, No pre–emption, circular wait Banker’s algorithms, Recovery from deadlock,semaphores.



Paper–VI: Office ManagementTime: 3 Hrs Maximum Marks: 75

Theory: 50Practical: 25





UNIT – IIntroduction to Office ManagementOffice Accomodation and Environment– Office building : size, layout, safety and security measures– Reception : Importance, shape and size, control– Communication : Feature, classification, barriers.– Arrangement and adjustment : Furniture, allotment of seats, chambers, cabins rooms etc.– Handling of correspondence and market registers, filling forms and stationery.

UNIT – IIOffice Machines, manuals, charts and reports– Kind of office machines (typewriter, duplicating computers and word processors),

calculators, etc.– Objectives and advantages of various machines.– Use of machines, installing, handling, maintenance.– Objectives and advantages of office manuals charts, preparation and play of manuals and

charts.– Introduction to manual file management.– Kind of reports, report preparation, enquiries.

UNIT – IIIPersonnel Management, Supervision, Control and coordination.– Office staff (Peon, daftari, clerk, technical staff, supervisors, accountant, manager, etc.)

Selection, training and development.– Supervision : Importance and span of supervision– Discipline : Importance and manner of office control, work control and work distribution.

References:1. Textbook of Office management– William Hery– Tata McGraw Hill2. Office Management– Sudhir Andrew



Paper–VII: Environmental Studies–I(Theory)

Theory Lectures: 1.5 Hours/ Week Max. Marks: 50Time of Examination: 3 Hours

Section A (15 Marks): It will consist of five short answer type questions. Candidates will berequired to attempt three questions, each question carrying five marks. Answer to any of thequestions should not exceed two pages.

Section B (20 Marks): It will consist of four essay type questions. Candidates will be required toattempt two questions, each question carrying ten marks. Answer to any of the questions shouldnot exceed four pages.

Section C (15 Marks): It will consist of two questions. Candidate will be required to attemptone question only. Answer to the question should not exceed 5 pages.

1. The multidisciplinary nature of environmental studies: Definition, scope & its importance. Need for public awareness.

2. Natural resources: Natural resources and associated problems:

a) Forest Resources: Use of over exploitation, deforestation, case studies. Timber extraction,mining, dams and their effects on forests and tribal people.

b) Water Resources: Use and over-utilization of surface and ground water, floods, drought,conflicts over water, dams-benefits and problems.

c) Mineral Resources: Use and exploitation, environmental effects of extracting and usingmineral resources, case studies.

d) Food Resources: World food problems, change caused by agriculture and overgrazing,effects or modern agriculture, fertilizer-pesticide problem, salinity, case studies.

e) Energy Resources: Growing of energy needs, renewable and non-renewable energyresources, use of alternate energy sources, case studies.

f) Land Recourses: Land as a resource, land degradation, soil erosion and desertification. Role of an individual in conservation of natural resources. Equitable use of resources for sustainable lifestyles.

3. Ecosystem: Concept of an ecosystem. Structure and function of an ecosystem. Producers, consumers and decomposers. Energy flow in the ecosystem. Ecological succession.



Food chains, food webs and ecological pyramids. Introduction, types, characteristic features, structure and function of the following

ecosystems:a. Forest ecosystemb. Grassland ecosystemc. Desert ecosystemd. Aquatic ecosystems (ponds, streams, lakes, rivers, oceans, estuaries)

4. Social Issues and Environment: From unsustainable to sustainable development. Urban problems related to energy. Water conservation, rain water harvesting, watershed management. Resettlement and rehabilitation of people; its problems and concerns. Case studies. Environmental ethics: Issues and possible solutions. Climate change, global warning, acid rain, ozone layer depletion, nuclear accidents and

holocause. Case studies. Wasteland reclamation. Consumerism and waste products. Environmental Protection Act: Air (prevention and Control of Pollution) Act. Water (prevention and Control of Pollution) Act. Wildlife Protection Act. Forest Conservation Act.

Issues involved in enforcement of environmental legislation. Public awareness.

References/Books:1. Agarwal, K. C. 2001. Environmental Biology, Nidhi Publications Ltd. Bikaner.2. Bharucha, E. 2005. Textbook of Environmental Studies, Universities Press, Hyderabad.3. Down to Earth, Centre for Science and Environment, New Delhi.4. Jadhav, H. & Bhosale, V. M. 1995. Environmental Protection and Laws. Himalaya Pub.5. Joseph, K. and Nagendran, R. 2004. Essentials of Environmental Studies, Pearson

Education (Singapore) Pte. Ltd., Delhi.6. Kaushik, A. & Kaushik, C. P. 2004. Perspective in Environmental Studies, New Age

International (P) Ltd, New Delhi.7. Miller, T. G. Jr. 2000. Environmental Science, Wadsworth Publishing Co.8. Sharma, P. D. 2005. Ecology and Environment, Rastogi Publications, Meerut.9. Booklet on Safe Driving. Sukhmani Society (Suvidha Centre), District Court Complex,

Amritsar10. Kanta, S., 2012. Essentials of Environmental Studies, ABS Publications, Jalandhar.


(MODERN OFFICE PRACTICE) SEMESTER – IV

Paper–I: Computer Networks

Time: 3 Hrs Maximum Marks: 50





UNIT – I1. Introduction: Network Definition, Basic Components of a Network, Network types and

topologies, Uses of Computer Networks, Network Architecture. Transmission Media:Coaxial cable, twisted pair cable, fibre optics & satellites. OSI reference model, TCP/IPreference model, comparison of OSI and TCP reference model.

2. Introduction to Analog and Digital Transmission: Telephone system, Modems, Types ofmodems, pulse code modulation. Transmission & Switching: Multiplexing, circuitswitching, packet switching, hybrid switching, ISDN service transmission.

UNIT – II3. Local Area Network Protocols: CSMA Protocols, BRAP, MLMA, IEEE standards 802,

Token Bus, Token Ring, FDDI.4. Data Link Layer Design Issues: Services provided to Network layer framing, error

control, flow control, link management. Error detection & correction, Elementary DatalinkProtocols.

5. Design Issues of Network Layer: Services provided to transport layer, routing,connection, internet & World Wide Web.

UNIT – III6. Network Security and Privacy: Brief Introduction to Cryptography.7. Network Services: File transfer, Access & Management, Electronic Mail, Remote login

References:1. Tannanbum, A.S.: Computer Networks, Prentice Hall, 1992, 3rd Edition.2. Stallings, William: Local Networks: An Introduction: Macmillan Publishing Co., Stallings.



Paper–II: Basics of AccountancyTime: 3 Hrs Maximum Marks: 50





UNIT–IIntroduction:Financial Accounting–definition and Scope, objectives of Financial Accounting, Accounting v/sBook Keeping Terms used in accounting, users of accounting information and limitations ofFinancial Accounting.Conceptual Frame work: Accounting Concepts, Principles and Conventions, AccountingStandards–concept, objectives, benefits, brief review of Accounting Standards in India,Accounting Policies, Accounting as a measurement discipline, valuation Principles, Accountingestimates.

UNIT– IIRecording of Transactions: Voucher system; Accounting Process, Journal, Subsidiary Books,Ledger, Cash Book, Bank Reconciliation Statement, Trial Balance. Depreciation: Meaning, need& importance of depreciation, methods of charging depreciation (WDV & SLM).

UNIT–IIIPreparation of Final Accounts:Preparation of Trading and Profit & Loss Account and Balance Sheet of sole proprietarybusiness.Introduction to Company Final Accounts: Important provisions of Companies Act, 1956 inrespect of preparation of final accounts of a company. Understanding annual report of acompany.Computerised Accounting: Computers and its application in accounting. Accounting softwarepackage (Tally)

References:1. Gupta, Ambrish (2009), “Financial Accounting for Management: An Analytical

Perspective” 3 rd Ed, Pearson Education, New Delhi.2. Khatri, Dhanesh (2011), “Financial Accounting” Tata McGraw–Hill, New Delhi.



Paper–III: Export Procedure and Documentation






UNIT–I Need, relevance and kinds of foreign trade Merits and demerits of foreign trade Procuring export and import licenses Processing of import and export order

UNIT– II Pre–shipment inspection and quality control Handling with the issues of excise and customs clearance of export cargo Dealing with the issues of shipment of goods and port procedures Dealing with the issues of customs clearance of import cargo

UNIT–III Formalities and procedures required for post–shipment of imports and exports Recent EXIM policy existing at the time of commencement of the course

Books Recommended:1. Export Management – D.C. Kapoor Vikas Publishing House Pvt. Ltd., New Delhi.2. Export Management – Francis Cheruuilam – Himalaya Publishin House, Mumbai.3. International Marketing and Export Management – Pearson Publication, New Delhi.



Paper–IV: Export and Import Management





candidate. (01x10=10)Export Management

Need, rationale and scope of export management Kinds of exports Accessing and selecting export markets Selection of products for exports Importance of export houses Role of agents for exports Use of sale promotion techniques for exports Legal aspect of export marketing Use of electronic devices especially internet in exports management Issues of quality management in export management Overview of various export promotion and import substitution schemes SEZ, EOU’s, Types of Export Houses etc.

Import Management Need, rationale and scope of import management Kinds of imports Accessing and selecting import markets Selection of products for imports Importance of import houses Role of agents for imports Use of sale promotion techniques for imports Legal aspect of import marketing Use of electronic devices especially internet in imports management Issues of quality management in import management

Books Recommended:1. Export Management – P. K. Khurana – Galgotia Publishing Company, New Delhi.2. Export Management – T. A. S. Balagopal – Himalaya Publishing House, Mumbai.3. Export Management – D. C. Kapoor – Vikas Publishing House Pvt. Ltd., New Delhi.4. Export Management – Francis Cheruuilam – Himalaya Publishing House, Mumbai.5. International Marketing and Export Management – Pearson Publication, New Delhi.



Paper–V


Lab Based on Tally and Computer Networks



Paper–VI: Environmental Studies(Theory)

Theory Lectures: 1.5 Hours/ Week Max. Marks: 50Time of Examination: 3 Hours

Section A (15 Marks): It will consist of five short answer type questions. Candidates will berequired to attempt three questions, each question carrying five marks. Answer to any of thequestions should not exceed two pages.Section B (20 Marks): It will consist of four essay type questions. Candidates will be requiredto attempt two questions, each question carrying ten marks. Answer to any of the questionsshould not exceed four pages.Section C (15 Marks): It will consist of two questions. Candidate will be required to attemptone question only. Answer to the question should not exceed 5 pages.

1. Biodiversity and its Conservation: Definition: Genetic, species and ecosystem diversity. Biogeographical classification of India. Value of Biodiversity: Consumptive use; productive use, social, ethical, aesthetic and option

values. Biodiversity of global, National and local levels. India as mega-diversity nation. Hot-spots of biodiversity. Threats to Biodiversity: Habitat loss, poaching of wild life, man wildlife conflicts. Endangered and endemic species of India. Conservation of Biodiversity: In situ and Ex-situ conservation of biodiversity.

2. Environmental Pollution: Definition, causes, effects and control measures of:

a) Air Pollutionb) Water Pollutionc) Soil Pollutiond) Marine Pollutione) Noise Pollutionf) Thermal Pollutiong) Nuclear Hazardsh) Electronic Waste

Solid Waste Management: Causes, effects and control measures of urban and industrialwastes.

Role of an individual in prevention of pollution. Pollution case studies. Disaster Management: Floods, Earthquake, Cyclone and Landslides.



3. Human population and the environment Population growth, variation among nations. Population explosion-Family welfare programme. Environment and human health. Human rights. Value education. HIV/AIDS. Women and child welfare. Role of information technology in environment and human health. Case studies. Road Safety Rules & Regulations: Use of Safety Devices while Driving, Do’s and Don’ts

while Driving, Role of Citizens or Public Participation, Responsibilities of Public underMotor Vehicle Act, 1988, General Traffic Signs.

Accident & First Aid: First Aid to Road Accident Victims, Calling Patrolling Police &Ambulance.

4. Field Visits: Visit to a local area to document environmental assets–river/forest/grassland/hill/

mountain. Visit to a local polluted site–Urban/Rural/Industrial/Agricultural. Study of common plants, insects, birds. Study of simple ecosystems–pond, river, hill slopes etc.

Note: In this section the students will be required to visit and write on the environment of anarea/ ecosystem/vi1lage industry/disaster/mine/dam/agriculture field/waste management/hospital etc. with its salient features, limitations, their implications and suggestion forimprovement.

References/Books:1. Agarwal, K. C. 2001. Environmental Biology, Nidhi Publications Ltd. Bikaner.2. Bharucha, E. 2005. Textbook of Environmental Studies, Universities Press, Hyderabad.3. Down to Earth, Centre for Science and Environment, New Delhi.4. Jadhav, H. & Bhosale, V. M. 1995. Environmental Protection and Laws. Himalaya Pub.5. Joseph, K. and Nagendran, R. 2004. Essentials of Environmental Studies, Pearson

Education (Singapore) Pte. Ltd., Delhi.6. Kaushik, A. & Kaushik, C. P. 2004. Perspective in Environmental Studies, New Age

International (P) Ltd, New Delhi.7. Miller, T. G. Jr. 2000. Environmental Science, Wadsworth Publishing Co.8. Sharma, P. D. 2005. Ecology and Environment, Rastogi Publications, Meerut.9. Booklet on Safe Driving. Sukhmani Society (Suvidha Centre), District Court Complex,

Amritsar10. Kanta, S., 2012. Essentials of Environmental Studies, ABS Publications, Jalandhar.



Paper–VII


On Job Training and Report (8 Weeks)

The evaluation will be done as per the common ordinances of UG/PG w.e.f. 2012–2013under semester system.

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