Guidelines for Successat Retail -...
Transcript of Guidelines for Successat Retail -...
Guidelines forSuccess at Retail
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A HISTORIC COMPANY WITH A STATE-OF-THE-ART PRODUCT LINE
Be Part of the Polaris Legend
Mies Outland was recognized by Dealer News as
the top themed store for 2005. Jeff and Steve Mies
are third-generation Polaris dealers. Their vision for
Mies Outland was to create a unique shopping
experience that would bring in new customers.
“We wanted to bring the outdoors inside while
providing unmatched selection for our customers.
The fixtures and signage gave us a professional
look. Our customers love the concept and are
genuinely excited about the showroom. Our first
year’s sales increases were 114%.”
– Jeff Mies, owner
Mid America MotoPlex was recognized by Dealer
News as the top 100 grand-prize winner for store
design in 2004. This store features many award-
winning qualities.
“My objective was to create a store that sells
powersports and gear, not a shop that sells tires
and machines. Polaris was the only manufacturer
that offered to partner with me through the entire
process. The results have been dramatic. We have
a sales increase of 66%, but more importantly my
margins are up.”
– Jeff Johnson, owner
Wayne Hartman from Wheels outgrew his old building
so he relocated and built a new 30,000 sq. ft building
on a major freeway. “I would definitely use Polaris
Capital Assistance again. Without it I would have
had to cut corners on costs and our store wouldn’t
have nearly the class or appeal it does. Since I had
never built a new building before, it was comforting
to have design assistance and to know that you
wouldn’t let me make a huge mistake. The results
speak for themselves: our total business is up 48%,
our gross profits up 51%”
– Wayne Hartman, Owner
When Polaris founders Edgar Hetteen and David Johnson
made their epic expedition across Alaska to the Bering Sea,
Alaska had just become a state, and snowmobiles were in their
infancy. In the early days, Polaris “dealerships” were hardware
stores and machine shops run by people who shared their
passion for the new sport.
Today there is a substantial network of worldwide Polaris dealers,
many who carry the full line of Polaris products – snowmobiles,
ATV’s, RANGER utility vehicles, and the exciting New American
Victory motorcycle. The most successful of those Polaris dealers
are the ones who understand the power of the product, the
presentation and the partnership.
The Power of the ProductPolaris has fifty years of experience and has earned its place
of honor in the power sports industry. The name has instant
recognition and a hard-earned reputation for quality, innovation,
and cutting-edge design. To support that consumer trust
and secure it for the future, Polaris has recently opened a new
Polaris Technology Center in Wyoming, Minnesota. In this
new centralized center for research and development, we
will continue to develop and test new products, enhance the
performance of our engines and transmissions, and develop
the all-important “designs” that power sports people love.
The research and development for our snowmobiles is in
Roseau, a northern Minnesota town where several generations
of families have worked in our plant. This is the workforce
that made Polaris a recognized, respected brand. This is a
workforce that was out sandbagging the factory during a flood
a few years ago before they laid sandbags around their homes.
Our products aren’t just Made in America, they are made in the
heartland of America by people with a magnificent work ethic
and loyalty to our brand. They build, they ride, and they love
Polaris products.
The Power of PresentationProduct is primary, but presentation is the key to dealer success.
Customers have the same perception of a store image as they
do of a product image. The days when you could park a few
snowmobiles and ATVs in front of a dealership and expect
customers to rush in are long gone. Remember, 80% of
the buying decisions are made right at the dealership
(Dealer News 1/05). Today’s consumers – men and women –
are sophisticated shoppers who respond to great signage,
exciting displays, powerful imagery, and an informed sales
force. As more women are participating in recreational power
vehicles, successful dealers have recognized how large a role
a well-designed showroom plays in the purchasing decision.
If your store has poor lighting, poor signage, and cluttered
pathways, customers will tend to negotiate prices. It has been
proven that you can get higher margins by presenting your
products in a good retail setting.
The Power of PartnershipYour success is our success. Polaris has all the tools to make
you a more successful dealer, from exterior signs to interior
signage, plus an array of custom fixtures and display units all
passed on to you at our cost. We offer professional design
consultation at no charge to make the most of your
individual showroom. We show you how to design traffic
flow to “pull” your customers through your showroom;
positioning merchandise for maximum exposure. On average,
a customer visits a dealership 1-3 times a year. By using the retail
tools Polaris provides, you can create a shopping destination
that customers will return to more often and spend more
money during each visit.
Product. Presentation. Partnership. Polaris.Follow the Star.
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BASIC DEALER REQUIREMENTS
Follow the Star
Facility – The Polaris LookThe Exterior: Strong, clean, well-lit signage sells the brand
every day and every night to people who drive by. It makes
an impact on potential customers, so when they are ready
to shop, yours will be the dealership they remember.
The Interior: Polaris requires a minimum of a 2,000 sq. ft.
showroom. Space dedicated solely to the service and parts
storage area should be separate from the selling space,
and a secure storage area should be defined for crated
and service units.
A Finished Look: To maintain the Polaris image, all floors
and walls should be completely finished, providing the right
background for presentation of products. And, of course, the
showroom must be clean and organized to present the right
image to the customer. That includes providing a clean,
well-maintained customer restroom.
Store Hours: Recommended business hours: five days a week,
and five hours on Saturdays.
Service – The Polaris StandardSelling Polaris is the first step in the contract we make with our
customers. Good service is the second step. A modern, clean,
well-organized service area not only impresses current and
potential customers, it makes it easier for service people to do
their best work. Polaris requires that every service area have:
• A desktop computer with access to the Polaris dealer Internet.
• A portable computer with print capability that has the latestversion of Digital Wrench software installed. Dial-up capabilityis also recommended.
• A special Polaris tool board updated with current tools, all readily accessible to techs.
• Service publications for the last three model years of allPolaris and Victory products you carry.
• A forklift to easily load or unload products.
Staffing & Training –The Secret IngredientsProduct and presentation are extremely important, but people
are key to dealer success. A well-informed, well-trained sales
and technical staff make the difference. One good experience
means that when customers are ready to buy an ATV for their
spouse, upgrade to a more powerful machine, or add a new
Victory to their stable of sports vehicles, they come back to
you. It’s a simple rule of business: It is easier to keep a good
customer than to create a new one.
For Staffing, Polaris recommends:
• A Service Manager, with a minimum of one full-time certified technician for each product line.
• A person with specific responsibilities for finance and insurance.
• A specialist in high-margin Polaris parts, garments, and accessories.
• A dedicated sales specialist; we call them Ambassadorsbecause they have expert knowledge and special trainingon the Polaris or Victory product line.
For Training, we support your staff with:
• Complete Know the Way Out online training on each product line.
• Master Service Dealer training and update school.
• The Way Out Training Tour “WOTT” brings comprehensivetraining for ATV or snowmobiles to you.Not available in all areas – talk to your DSM about WOTT.
• Interactive Webinar (web-based seminar) training for newand existing employees.
Information and Communications Systems – Up and RunningToday’s customers have high expectations. As they juggle their
busy daily lives and responsibilities, they want to know where
you are, when you’re open, and what you have to offer. And they
are highly sophisticated customers that go online to seek out
product features and capabilities of your products – and your
competitors’ products, too.
You need to be ready. In addition to positioning yourself as a
Polaris and/or Victory dealer in the Yellow Pages, you should
have your own web site and keep it current in terms of new
products and service capabilities. Our recommended vendor
for dealer web sites is PowerSports Network (see page 22 for
contact information).
You need a high-speed access (DSL or cable) at all of your
computer terminals, so you can be up and running as fast as
your customers are. That gives you immediate access to Polaris
with questions and problem solving.
You need a phone system with multiple lines and answering
functionality, so you don’t miss one customer call, one opportunity
for a sale. We also recommend a dedicated fax line so you can
receive and send any information, without waiting for a phone
line to clear.
And, of course, we suggest a business computer system with
all the programs that will allow you to track sales and inventory,
order parts and supplies, and maintain accurate financial
accounts. Our recommended vendor is ADP Lightspeed
(see page 22 for contact information).
Use every possible tool to streamline your operation to offer the
best service to your customers. If you aren’t there for them in
every way, there will be another dealer who will be.
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YOUR POLARIS AND VICTORY STORE
Design & Brand Image
Polaris knows what the ideal space looks like to showcase
its brand. The recommendation of signage and merchandise
has been carefully planned, researched, and tested to increase
sales. The goal is to maximize space, maximize sales, and to
provide the ideal shopping experience for your Polaris and
Victory customers.
Maximize the exterior. In a recent consumer poll, Polaris
customers stated that their local Polaris dealer was difficult to
find. Polaris exterior signage is critical to draw customers into
your store. Your store is your most impressive billboard for new
and future customers. You know from your own experience as
a consumer that well lit, clearly defined exterior signage makes
a major impression as you pass it on the road. When the signage
says “Polaris,” the pull is even greater, because this established
brand has a built-in acceptance with customers. Easy access,
ample parking, and a well-lit parking area make it easy to draw
people into the store. This is your customers’ first impression of
your brand. Increase the perception of your brand’s value with
strong permanent outdoor signage that gives your customers
confidence that you are in business for years to come.
Large display windows allow customers visual access to the
store before they even exit their vehicle. Windows showcase
the colorful merchandise, exciting signage and displays, and
the promise of a great experience inside.
First impressions are often lasting impressions. Your interior
signage should be as impactful and tough as the products
you sell. Then, as customers enter your showroom, there should
be a strong visual focal point that pulls them into the store.
At Polaris, that is a Polaris Signature Display, a lighted circular
display with TV monitors centered over a display platform, which
elevates and showcases the newest and most exciting Polaris
products. Remember, high-quality interior signage and materials
are important to the overall look and feel of your showroom.
Use temporary materials such as poly banners for outside
promotional use.
Going with the flow. With skillfully placed fixtures and a change
in flooring color and design, customers are led along a path
that takes them past all the products and merchandise you want
them to see. Exposure equals interest equals sales. The overall
effect is color and gloss, from the gleaming chassis of the Fusion
snowmobile to the sculpted tank and raised spine of a shiny, new,
red Victory Vegas. It’s all go-go style in gear – helmets and jackets
for our snow lovers, leather jackets for our bikers. Put it where
customers can see it, touch it, try it on, and most importantly, buy.
Sell the experience. The vehicle is only the beginning. It’s the
customer imagining him-or-herself on that vehicle that makes
the sale. Create an environment that makes customers want
to ride. Before they know it, “I want it!” becomes “I deserve it!”
And that makes the sale. Then move them over to the convenient
sales desk where they can finalize their purchases (and make
impulse purchases of more fun gear).
We help make it happen. Polaris has a design consultant
who will work with you every step of the way to create the ideal
showroom to showcase whatever Polaris brands you carry.
We have it totally concepted, from the proper paint color for
your walls to the way you use the logo in your signage.
Protect your investment. A strong visual presentation reinforces
a strong brand image and protects you against competitors eager
to grab your customers. Stay ahead of your competition by
providing a shopping experience that customers want and need.
Polaris/Victory Logo Color Specifications:
Polaris Logo:
Blue – PMS 280
Victory Logo:
Red– PMS 202
Blue– PMS 2925
Orange– PMS 137
Black– Pantone Black
Silver– PMS 877
Why is good exterior signage important?The average American is exposed to more than 3,000 advertising
messages a day. Breaking through that clutter requires a clear,
clean, powerful graphic message that supports your brand.
The extra benefit to you as a dealer is that Polaris is already
a recognized and respected brand. And as brand partners it
is important that we promote and sell the brand together.
The exterior of your building is your billboard to people driving
or walking by, a place to prominently display your business name
and the Polaris and/or Victory brands you carry. All exterior
signage should be well lit for 24/7 exposure to customers.
The parking area should be well lit, and the landscaping and
surrounding areas well maintained. Large, clean, uncluttered
windows are your other face to the world, showcasing the
exciting merchandise within your store and adding to the image
of a successful dealership. Any messages on the windows
should only promote product, price, or events relating to the
Polaris and/or Victory brands.
Polaris requires:An authorized Polaris and/or Victory internally illuminated
exterior sign.
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GREAT SIGNAGE DESIGNED TO BRING CUSTOMERS INTO YOUR STORE
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Polaris Logo Channel SignStrong, contemporary exterior signage promotes the brandand pulls people into the store. This sign features raceway-style construction, with bright blue illuminated letters and thePolaris star.
Polaris and Victory Logo Signs (minimum requirement)
Catch customers coming and going. These double-faced illuminated pole mount signs are proven ways to pull customersinto your showroom.
Victory Logo Channel SignStop traffic with dramatic Victory signage. The Victory tankbadge and Victory name are lighted for high visibility to nighttraffic. Constructed in a horizontal raceway mounted formatwith channel letters.
Dealer Imprint Monument SignA powerful sign with strong impact, announcing your storename and Polaris and Victory brands in a sturdy monumentstyle. Made of high-quality brushed metal, illuminated for maximum visibility. Heights can be customized to meet your local zoning requirements.
For assistance contact Sheri Loegering at 763 542-0560 or [email protected]
Polaris Signature Wall DisplayThis versatile wall-mounted version pullspeople through the store like a magnet.It comes complete with a ceiling andlighting system and is available with orwithout video monitor brackets.
Polaris Star DisplayNew Design! A new dramatic brushedmetal wall sign features an illuminatedPolaris logo. It reinforces the Polarisbrand in one or multiple locations inyour showroom.
Polaris Channel Letter SignThis illuminated channel letter Polarissign is a powerful sales tool in yourshowroom. The Polaris name and lightedstar serve as a beacon to customers,promoting the brand and reinforcingtheir purchasing decision.
Polaris Moto Tech SignsGood signs are good business. These gleaming brushed metal logosigns quickly identify different Polarisproduct categories to enhance yourcustomers’ shopping experience.
Polaris Header System KitIdentify all the key areas in your showroom – service, parts, cashier,gear, and accessories – with this kit of seven signs. Simple, effective, andeasy to use, the kit includes 120 feet of blue vinyl border.
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STRONG INTERIOR SIGNAGE REINFORCES THE BRAND MESSAGE
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Polaris Signature DisplayCreate a dramatic focal point in yourstore with this display. The use of warmwood laminates, video monitors, andilluminated Polaris logo work together to make a powerful impression.
Why is branding the showroom important?Powerful signage and well-designed, carefully positioned
displays pull customers through the store to key selling areas.
Create a central focal point using the Polaris Signature Header
to form an umbrella over your most exciting Polaris products.
It draws customers, creating the excitement and buzz that are
key to selling power sports vehicles. And remember, 80% of the
buying decisions are made in the showroom, so make the most
out of this opportunity.
Signage dazzles and signage informs. Don’t make customers
work too hard to find what they are looking for in your showroom.
If they’re looking for gear, use signage to direct them. If they’re
there for parts or service, good signage shows them the way.
You’ve been a customer yourself in other venues. Wandering
aimlessly around stores looking for everything from the cashier
to the restroom is frustrating. Brand your space with signs that
direct and inform your customers.
Polaris recommends:A minimum of one item from this zone. To order, see enclosed
order form.
For assistance contact Sheri Loegering at 763 542-0560 or [email protected] (or) Barbara Miller at 952 829-8214 or [email protected]
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POWERFUL TOOLS TO SHOWCASE POWERFUL PRODUCTS
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Victory Moto Tech SignsIdentify product categories with clean,contemporary silver signage withVictory logos.
Victory Focal Point DisplayThis unit has it all! The three-part display is a store-within-a store, showcasing a Victory motorcycle on the raised center platform and featuring 12' of slat wall for merchandising gear and accessories. Very effective and dramatic.
Polaris Rock DisplaysNatural materials bring the outdoor ridingenvironment into the store. These high-quality, rugged-looking rocks are madeof hollow concrete with a hand-paintedrock finish.
Polaris Product PlatformsSimply raising a product off the floor is like putting it in a spotlight. Polarisplatforms are made of wood and covered with a brushed metal laminateand a diamond plate toe kick and top.
Polaris Lifestyle Wall DisplaysThis versatile, lightweight wall systemcan be easily updated to reflect theproduct and the season.
Polaris ATV Experience CenterAn interactive display that allows yourcustomers to experience the excitementof Polaris ATVs. Includes: rock displaybase, three video monitors, gear andaccessory display area.
Why are feature displays important?They are a Silent Sales Force that get customers to interact with
our products. Elevating snowmobiles and Victory motorcycles
on platforms is like putting them on stage and giving them
the star treatment. Placing vehicles on our “rock” formations
reinforces the image of rugged, off-the-road performance of
our sport and utility ATV’s. Just putting a machine on the floor
and a sign on the door is no longer enough. We operate in
a very competitive retail environment, where customers can
buy a sports vehicle from the guy down the street. We need to
engage the customer at the point of sale through strong feature
displays and the use of cross-selling opportunities with gear
and accessories.
Polaris recommends:A minimum of one item from this zone. To order, see enclosed
order form.
Victory ID TowersThese lifestyle towers bring the excite-ment of the Victory brand motorcycleright into your showroom.
Victory Oval PlatformA dramatic way to showcase a newmodel. Made of wood and covered withlaminate, the top is a vinyl Victory logo.
For assistance contact Sheri Loegering at 763 542-0560 or [email protected] (or) Barbara Miller at 952 829-8214 or [email protected]
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GEAR AND ACCESSORIES ARE GREAT PROFIT CENTERS
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Polaris Helmet DisplayA dramatic way to showcasePolaris helmets. Cubes aremade of high-quality safetyglass and metal clips with awood laminate base. Holds32 helmets.
Polaris Novelty DisplayPerfect for displaying smalllogo items, like novelties,watches, key rings, etc. This high-quality glass lock-ing case has an attractive wood laminate base.
Polaris Cube DisplayThis versatile cube displayoffers multiple uses and it includes a grid wall end cap for additional merchandising space.
Polaris Slat WallSlat wall is the ideal wayto offer versatile display and merchandising options.Our wood-tone slat wall is 4" on center slats andincludes metal inserts toenhance strength.
Polaris H-Frame A versatile way to displaygear and accessories.Made of sturdy black metalwith wood-toned slat walland heavy-duty casters.
Victory Novelty DisplayA convenient locked casesafely displays watches andother small Victory branditems. Made of high-qualityclear glass with a woodlaminate base.
Victory Slat WallA dramatic way to raiseVictory gear to eye level.Made of brushed metal, 4" on center slats, withmetal inserts to double the hanging strength.
Victory Cube DisplayA versatile display works withhelmets, shirts, gloves, caps,and other gear. The grid wallend cap provides additionalmerchandise space.
Victory H-FrameA well-designed unit with slatwall that can display a varietyof products, from jackets and sweatshirts to bootsand gloves. Branded withthe Victory logo.
Why are gear & accessory fixtures important?Good displays promote merchandise, gear, and accessories
even without a salesperson at hand. The benefits of the Polaris
and Victory display units is that they are portable and flexible,
so you can easily reconfigure a showroom.
A good selection is a great way to increase sales and let the
customer know you are really in the gear and accessory business.
This category is a great draw for repeat business, as well.
When someone comes in for a new helmet or a pair of gloves,
it exposes them to new Polaris and/or Victory models.
Position your fixtures carefully on the pathways that wander
through your selling space. Create seasonal displays and
cross merchandise to maximize your selling opportunities.
Exposing current and established customers to everything
you have to offer will make the brand experience more fun
and will pay off in higher sales and higher profits for you.
Polaris recommends:A minimum of three fixtures from this zone. To order, see
enclosed order form.
Polaris Apparel RackA space-saving design forhanging jackets, T-shirts andsweatshirts. Constructed ofblack metal with a wood baseand top. Easily movable onheavy-duty casters.
Polaris H-FrameA hardworking display thatsells. Display is made ofwood and covered withlaminate with slat wall insertfor easy merchandising.
For assistance contact Sheri Loegering at 763 542-0560 or [email protected] (or) Barbara Miller at 952 829-8214 or [email protected]
Why is the Polaris transaction area important?This is where riders gather to talk to the sales staff, look at
brochures, and solidify their decisions. It’s a great area to
reinforce the Polaris and Victory brands. Make good use of
the time a customer spends at your counter for cross-selling
opportunities and impulse purchases of parts, oil, gear, and
accessories that add to their total sales. It’s all part of a superior
shopping experience at a Polaris dealership.
Polaris recommends: A minimum of one item from this zone. To order, see enclosed
order form.
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THE TRANSACTION AREA IS WHERE THE ACTION IS
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Polaris or Victory Cash WrapA well-designed station with a glass display case. This complete workstationincludes file and pencil drawers.Charcoal gray laminate frame withbrushed metal top and diamond platetoe kick.
Polaris and Victory StoolsProviding a comfortable place for customers and employees to sit whilethey finalize sales. Steel frame with thePolaris and Victory brands imprinted on the vinyl cushions.
Polaris and Victory Logo TilePolaris offers a selection of Crossvilleporcelain tiles for your showroom at verycompetitive prices. Brand your floorwith four 12" tiles featuring the Polarisor Victory logos. Contact Barb Miller at952 829-8214 for samples and pricing.
Polaris RugsPromote the Polaris brand and protect your showroom floors as well.These heavy-duty Polaris rugs serve as welcome mats at your front door, orprotective mats in front of counters orunder machines. Available in three sizes.
Polaris Literature RackLiterature for your customers at theirfingertips. High-quality, sturdy metal display proudly displays your Polarisbrochures.
Polaris or Victory Parts CounterA smartly branded curved work area designed to hold two computer workstations, drawers and open-shelfstorage. Made of wood laminates, witha charcoal gray front, brushed metaltop, and diamond plate toe kick.
For assistance contact Sheri Loegering at 763 542-0560 or [email protected] (or) Barbara Miller at 952 829-8214 or [email protected]
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MID-RANGE INVESTMENT EXAMPLE
Polaris Basic Plus
The professional Polaris design team has selected the right
assortment of signage, fixtures, and display areas to put the
spotlight on the Polaris brand. First, a dramatic double-pole
mount Polaris sign pulls customers into your store. Once inside,
a Polaris channel letter illuminated sign will define your Polaris
area with the classic, high-quality look of neon. Add a raised
platform to highlight your featured product of the season.
Then top it off with a fixture assortment for your gear and
a well-defined, well-designed accessory area with a helmet
display, H-frame display, and a rack for displaying apparel.
Polaris Basic Plus Example
Polaris 4'x 8' Double Face Pole Sign (not shown) $2,100
Polaris Interior Illuminated Channel Sign $5,000
9' Polaris Display Platform $3,666
3 Polaris Gear and Accessory Fixtures $1,950
Cost of Brand Elements: $12,716
Pricing subject to change without notice.
MINIMUM INVESTMENT EXAMPLE
Polaris Basic
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Defining a Polaris store-within-a-store area can be done simply
and inexpensively through the use of the Polaris brushed metal
Moto Tech signs. They serve as a sight line – a polestar, if you
will – that guides your customers to the Polaris brand merchandise
in your store. Establish a well-defined Polaris merchandise area
with gear and accessory signs and fixtures. Creating a focus
for this high-margin merchandise increases impulse sales and
generates high profits in a fairly small footpad. Using the Polaris
Double Pole Mount Sign will pull customers into your store and
directly to the Polaris brand merchandise.
Polaris Basic Example
Polaris 4' x 8' Double Face Pole Sign (not shown) $2,100
5 Polaris Moto Tech Signs $1,050
Polaris 8' x 8' Product Mural $1,325
3 Polaris Gear and Accessory Fixtures $1,970
Cost of Brand Elements: $6,445
Pricing subject to change without notice.
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This top-of-the line package of signage, fixtures, and display units
will turn your showroom into a first-class retail environment. A high-
quality, pole mount Polaris sign enhances your store’s exterior
and attracts customers. Inside, the Polaris Signature Display
creates a dramatic focal point, reinforcing the brand with an
LED illuminated sign. The unit’s down lighting system highlights
the products below, while video units entertain and educate
customers with action videos of Polaris products at work or play.
A custom-built rock adds to the drama, creating a rugged,
natural setting for Polaris products. Merchandise your gear
area with a helmet display and two H-frame slat wall displays.
Polaris Master Plan Example
Polaris 4' x 8' Double Face Pole Sign (not shown) $2,100
Polaris 12' Signature Display $13,348
5 Polaris Moto Tech Signs $1,050
1 Polaris Rock $3,350
3 Polaris Gear and Accessory Fixtures $1,950
Cost of Brand Elements: $21,798
Pricing subject to change without notice.
MINIMUM INVESTMENT EXAMPLE
Victory Basic PlanIDEAL INVESTMENT EXAMPLE
Polaris Master Plan
Announce the presence of the Victory line at your store with
a bold, double-faced pole sign on the exterior. Inside, create
a store-within-a-store of Victory bikes and merchandise. Pull your
customers straight in to see your most exciting merchandise
highlighted on the Victory Focal Point Display. Create a supporting
selling area with helmet display and H-frame slat wall displays
to feature jackets, tees, caps, gloves, and accessories like
luggage racks, wind deflectors, and more.
Victory Basic Plan Example
4' x 8' Victory Exterior Sign (not shown) $2,100
21' Victory Focal Point Display $5,800
4 Victory Moto Tech Signs $840
2 Victory ID Towers $3,200
Victory Oval Platform $3,100
4 Victory Gear and Accessory Fixtures $2,380
Cost of Brand Elements: $17,420
Pricing subject to change without notice.
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PROGRAMS TO INCREASE YOUR SALES AND PROFITS
Polaris Support Programs
The Polaris goal is a true partnership between our company
and our dealers. When we work together to support our
brand and grow your business it is truly a win-win relationship.
Together we can create a retail environment that excites
customers and stimulates sales.
We are committed to make those sales increases happen
for you. And we have the tools to get you in the game.
Polaris programs include:
• Store Planning – An experienced planning firm will work with
you, from floor layout to fixture selection to signage. With over
10 years experience in the power sports industry and over
700 stores completed, they are an excellent resource for
you. See next page for details.
• Exterior Signs – We offer a variety of attractive,
contemporary designs to enhance your store front and
pull customers into your store. Co-op dollars available
(does not include cost of installation or freight).
See complete co-op policy online.
• Custom Fixtures and Design Elements – All fixtures are
designed specifically to present and sell Polaris and/or
Victory brand merchandise. Polaris offers a $500 per
year co-op on Polaris brand fixtures and interior signs.
See complete co-op policy online.
• Flooring – To create a total and consistent Polaris look,
we offer high-quality, porcelain flooring at prices below
the Manufacturer’s Suggested Retail Price.
• Retail Performance Merchandising (RPM) – Dealers have
easy one-stop shopping for all their retail needs on the
RPM web site. This site includes the latest in merchandising
fixtures, point-of-purchase displays, and planograms.
• Advertising Co-op Dollars – Available for TV, radio, newspaper
advertising, plus assistance for Open Houses and product
demos. See complete co-op policy online.
• Capital Assistance Program – Assistance in the form of
fixtures, flooring, and slat wall is available on major projects
for qualifying dealers.
• Financing – Financing options are available through Polaris
Acceptance. All credit extensions are at the sole discretion
of Polaris Acceptance.
• Training – Polaris offers comprehensive training programs
designed to help you effectively represent, sell, and service
Polaris and Victory products.
• PowerSports Network, Inc. – Polaris’ recommended vendor
for dealer web sites. Contact PSN at 800 556-0314 for all
your dealer web site needs.
• ADP Lightspeed – Polaris’ recommended vendor for
business computer systems. Contact ADP Lightspeed
at 800 521-0309.
A great brand and a great support system.Follow the Polaris star.
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CONTACTS
How to Get Started
Step 1– Evaluate your facility with this guide.
Step 2– Determine what is needed in your facility to
create a good store environment and reinforce the Polaris
and Victory brands.
Step 3– Make contact.
Ordering and Store Relocations
Contact Sheri Loegering for assistance with fixtures, programs,
signs or the website. Contact your Dealer Development
Specialist or your District Sales Manager and let them know
your intentions to build, remodel, or expand. They will assist
you with the preliminary information and guide you on Polaris
required approvals for relocation and brand standards.
Sheri Loegering at 763 542-0560
Online ordering:
www.polarisdealers.com
Click on marketing then click on RPM online catalog.
Store Design
Contact your Polaris Authorized Retail Design Firm –
Barbara Miller Design Group. They will guide you on the design
steps for success from concept to reality. Their services are
available in 2 tiers:
Tier 1 Starting at $3,000 the base package includes:
• Customized design package for your showroom
• CAD design intent drawings
• Space allocation defined with fixtures, product placement,
walkways, display, and common areas
Tier 2 Starting at $7,500 this package includes Tier 1 plus:
• 2-D showroom elevation drawings
• Interior finishes schedule
• Lighting recommendations
• Slat wall placement and installation instructions
• Interior signage placement and installation instructions
• 3-D full-color overhead and elevation renderings
Barbara Miller Design Company at 952 829-8214
F&I Off12’ x 10
Todd�s O
Cust Bath 9’ x 11’
©2005 Polaris Sales Inc.PO05-007 06-05