Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the...

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OSCAR O nline S afety, C ompliance A pplication and R egistration System Guide to Replying Requests For Action (RFA)

Transcript of Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the...

Page 1: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

OSCAROnline Safety,

Compliance Application and Registration System

Guide to Replying Requests For Action (RFA)

Page 2: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

IMPORTANT NOTES

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If further information is required after review of the FSCA report, a Request For

Action (RFA) will be sent via the OSCAR system.

An email will be sent to the company contact person to notify that an RFA has

been raised for the FSCA report. The individual is then required to access the

OSCAR system and provide all responses to the RFA in the OSCAR system.

Email reminders will be sent to the company contact person if no response to the

RFA has been received.

Page 3: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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Click on the CorpPass logo.

CorpPass Login Task List View RFA DetailsCreate

responseVerify and

Submit

Page 4: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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Log in with UEN/Entity ID, CorpPass ID and Password

CorpPass Login Task List View RFA DetailsCreate

responseVerify and

Submit

Page 5: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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Complete 2FA verification.

CorpPass Login Task List View RFA DetailsCreate

responseVerify and

Submit

Page 6: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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The RFA task title will be indicated as “Reply to RFA” followed by the FSCA Reference Number.

Click on the task to access the RFA.

View RFA DetailsCreate

ResponseVerify and

SubmitCorPassLogin

Task List

Page 7: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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In the event a response was not received by HSA by the stipulated due date, the following message will occur after clicking on the RFA task.

Please click on the close button and provide your response in the latest RFA for the case in your task list.

Overdue RFATask ListCorPass LoginCreate

ResponseVerify and

Submit

Page 8: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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Upon accessing an open RFA, you may select the RFA sent by HSA and click on the View button to view the content.

View RFA Details

Task ListCorPass LoginCreate

ResponseVerify and

Submit

Page 9: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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To create a response, please click on the Add button.

Create Response

Task ListCorPass LoginView RFA Details

Verify and Submit

Page 10: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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Please provide your response to the RFA in the text field.

Create Response

Task ListCorPass LoginView RFA Details

Verify and Submit

Page 11: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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If you need to submit attachments, please click on the Add button in the attachments section below.

Create Response

Task ListCorPass LoginView RFA Details

Verify and Submit

Page 12: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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Click on Browse and select the attachment.

After which, click on Upload and Create Another to upload more attachments or Upload and Close to continue.

*The following document types are not permitted in OSCAR: .doc ; .xls ; .ppt ; .msi ; .exe.*The file size limit for each attachment is 20Mb.

Create Response

Task ListCorPass LoginView RFA Details

Verify and Submit

Page 13: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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If the response is not ready, you may Save the draft response.

To cancel the task, click on Close. Note that a draft will not be saved.

If the response is ready, click on Reply to submit your response.

Create Response

Task ListCorPass LoginView RFA Details

Verify and Submit

Page 14: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Guide For Replying RFA

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A pop-up will inform you that the RFA was replied successfully.

Verify and Submit

Task ListCorPass LoginView RFA Details

Create Response

Page 15: Guide to Replying Requests For Action (RFA)€¦ · OSCAR system and provide all responses to the RFA in the OSCAR system. Email reminders will be sent to the company contact person

Updated as of Dec 2019

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