Guerin Associates Nov 2011
-
Upload
michaelguerin -
Category
Documents
-
view
165 -
download
0
Transcript of Guerin Associates Nov 2011
Opening A Window To
World Class Performance
GUERIN ASSOCIATES, INC.
Consultants in Best Practices ARCHITECTURE │ ENGINEERING │ REAL ESTATE │ FACILITIES MANAGEMENT │ ENERGY & SUSTAINABILITY.
GUERIN ASSOCIATES
INC.
MICHAEL F. GUERIN AIA, PE, CEM, CFM, LEED® GA
[email protected] 908-903-9070
Contents www.guerinassociates.com
Section
Introduction 1
News 2
Methodology 3
Services 4
Projects 5
Commentary 6
Key Personnel 7
Contact Information 8
For information on Mike Guerin, please go to LinkedIn.com,
and search for his profile under “Michael Guerin AIA, PE.”
For information on procuring Guerin Associates‟ consulting services through an
American Express account, call 908-903-9070 for GA‟s vendor information.
NOTICE:
This document contains confidential and/or proprietary information from Guerin Associates, Inc.
All rights in connection with intellectual property, methodologies, graphics and data are reserved.
This material may not be used, published or distributed to other parties without prior written
permission from Guerin Associates, Inc. For additional information, please contact GA at
908-903-9070 or www.guerinassociates.com.
www.guerinassociates.com Introduction
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 1 - 1
OVERVIEW
Guerin Associates is a consulting firm specializing in real estate and facilities.
GA‟s clients have included many industry leaders, such as:
3Com 3M Advance PCS
Altera Corporation Applied Materials BASF
BlueCross BlueShield Bristol-Myers Squibb Brocade
Chevron Chubb & Son Colliers
Dell Computer Dow Corning DuPont
Eastman Chemical Harley-Davidson Hewlett-Packard
IBM Johnson & Johnson Juniper Networks
Lam Research Livermore Research Merck
Nabisco Nike Nvidia
Palm PeopleSoft Pfizer
Pharmacia Rubbermaid Silicon Graphics
Telcordia Thrivent Financial United Properties
Verisign
Note: Additional Fortune 50 clients are not listed due to confidentiality agreements.
Over 150 companies have participated in Guerin Associates studies,
or utilized GA‟s services in a broad range of areas, such as:
Corporate Real Estate Facility Management Corporate Services
Energy & Sustainability Project Management Move Management
A/E Design Review Capital Projects Employee Services
Vendor Cost Review Vendor Evaluation Vendor Selection
www.guerinassociates.com Introduction
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 1 - 2
FACILITIES FORUM®
Guerin Associates conducts conferences on current business issues and challenges.
Mike Guerin (second from right) presents Best Performer awards to (from left) Dan Latal of
Dow Corning, Robert Papa of Bristol-Myers Squibb and Ray Westervelt of AT&T (far right).
BUSINESS LEADERS MEET TO SHARE EXPERIENCES, IDEAS
Facility managers from leading companies gathered December 6 to exchange
business information and ideas, in a cooperative workshop known as “Facilities
Forum.” Hosted by BASF at its North American headquarters in Mount Olive, the
session was managed by Guerin Associates, Inc.
Representatives from AT&T, BASF, Bristol-Myers Squibb, Dow Corning, Lucent
Technologies and Sarnoff Corporation met to share data, ideas and experience on a
number of current management issues. Guerin Associates presented awards to
overall “best performers,” and a number of attendees gave presentations on how
their companies have improved performance while lowering costs.
From the Bernardsville News, Observer Tribune, Echoes Sentinel, Hunterdon Review, Randolph
Reporter, Mt. Olive Chronicle and Roxbury Register, May 24, 2001. (Guerin Associates Photo)
www.guerinassociates.com Introduction
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 1 - 3
VALUES
INSIGHT . . . into successful methods and practices
INNOVATION . . . matching external breakthroughs with internal needs
INTEGRITY . . . in managing information, and in working with people
APPROACH
Guerin Associates‟ approach is based on two essential elements:
Clear, professional “apples-to-apples” definitions, data and comparisons
Our unique “Value Methodology,” balancing cost control with service quality
Experienced leaders know it takes more than data to improve a business. We
compare different companies and industries to identify "best practices." We then
recommend strategies to help clients close gaps with "best performers."
GA also helps clients implement improvements, by adopting best practices,
redesigning business processes, supporting performance management programs.
and developing customized facilities scorecards.
INFORMATION
For more information on Guerin Associates please contact
Michael F. Guerin AIA, PE, CEM, CFM, LEED®GA President, Guerin Associates Inc.
908-903-9070
or visit our website:
www.guerinassociates.com
News www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 2 - 1
HOW YOU CAN IMPROVE –AND PROVE–
THE VALUE YOU ADD TO THE BUSINESS
Many organizations use cost and performance metrics to
evaluate and monitor effectiveness vis-à-vis their peers.
Some acquire data from published sources, others from
service providers. Those using such sources face a challenge:
Assuring themselves --and others-- that the information is
accurate, with objective, unbiased recommendations.
A VALUE AUDIT is an effective alternative that:
Determines objectively where you stand compared to peers
Quantifies gaps in costs, staffing, productivity and quality
Zeroes in quickly on major savings and improvements
Challenges inertia with objective, external data
Identifies and adapts tested “best practices”
Avoids re-inventing proven solutions
An evaluation done by an outside third party significantly
reduces management skepticism toward positive findings. It
also lowers internal staff resistance to any negative findings. It
provides achievable goals, and methods to achieve them.
Most participants find that Value Audits reveal unexpected
cost savings, and tested solutions to their service problems.
Best performers know the future is a moving target, and use
this robust, concise data to drive continuous improvement.
Guerin Associates can help you acquire this intelligence for
your facilities. Contact us for information on Value Audits, or
our Facilities Scorecard for ongoing performance tracking.
Critical Success Factors:
Use a 3rd party for objectivity & confidentiality
Seek actionable, “apples to apples” comparisons
Focus on positive conclusions:
Proof where costs & services are well-managed
Tested solutions where improvement is needed
GUERIN ASSOCIATES
Mr. Guerin addressed 200 attendees
at IFMA‟s World Workplace on
Excellence in Project Management –
Hallmarks of Best Performers.
Mike also addressed Tradeline‟s Lean
Management Models Conference on
Benchmarks for Capital Projects.
He explained how those responsible
for capital programs use analytical
tools to improve performance
tracking and project results.
Mike‟s background includes 10+
years in consulting, 10 years in
facilities management, and 10 years
in architecture and construction.
Guerin Associates works with many
leading firms to reduce costs and
improve performance, by applying
their unique “value methodology.”
GA clients include industry leaders in
biotech, pharmaceuticals, financial
services, petrochemicals, consumer
products and other sectors.
For additional information, contact:
www.guerinassociates.com
908-903-9070
Methodology www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 3 - 1
Operational Data may be required as part of a service provider‟s contract.
These reports may be based only on their own customers, and more importantly,
they may not be free of bias. Vendors have an understandable incentive to
report that their costs are reasonable. Conversely, prospective new vendors
may be tempted to report that your costs are too high, in hopes of obtaining work.
National or local trade associations and consortium studies provide excellent,
unbiased data. They generally do not customize reports for specific facilities or
different operational needs, or scrutinize your data for consistency with others.
Because they work with individual firms, third parties such as Guerin Associates
can tailor studies to specific facilities. They also serve a role similar to a fiduciary,
where the primary objective is achieving the best interests of the client.
Key Question:
How do we know our information is accurate, unbiased and reliable?
Lev
el o
f C
ust
om
izat
ion
Degree of Objectivity
Actionability
Vendor
Studies
Internal
Studies
Prospective
Vendors
Consortium
Studies
Independent
Third Party
Studies
Local Trade
Assn Studies
National Trade
Assn Studies
Lev
el o
f C
ust
om
izat
ion
Lev
el o
f C
ust
om
izat
ion
Degree of ObjectivityDegree of Objectivity
Actionability
Actionability
Vendor
Studies
Internal
Studies
Prospective
Vendors
Consortium
Studies
Independent
Third Party
Studies
Local Trade
Assn Studies
National Trade
Assn Studies
Services www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 4 - 1
EXAMPLES OF SERVICES
GA helps clients assess, improve and articulate their Total Value Proposition. We
accomplish this through an integrated strategy that can address all aspects of
Real Estate and Facilities Management, providing a Total Value Assessment.
REAL ESTATE
Total Facility Costs Compare global, US, regional & local costs of
owning, leasing and operating facilities. Identify
hidden overhead, and gain insight into key ratios.
Space Utilization Compare 3 key space utilization ratios, and
quantify the impact of each on your facilities.
See how Alternative Workplaces reduce costs.
Strategic Planning Align your portfolio for transition to an optimal,
long-term strategic plan. Acquire the data and
insight to compare and select best locations.
“Value By Design” Optimize environmental and economic goals,
through professional peer review of A/E designs,
carbon output, space standards and amenities.
FACILITIES MANAGEMENT
Customer Alignment Evaluate customer satisfaction in key accounts.
Analyze gaps between needs and KPI goals,
and identify any major service misalignments.
Cost Benchmarking Compare costs per SF, per workspace, per
person, etc. with similar facilities, through clear
definitions and apples-to-apples comparisons.
Operations Analysis Go beyond cost benchmarking. Determine
your “Value Ratio” by measuring KPIs (key
performance indicators), as well as costs.
Contractor Selection Analyze costs, staffing and performance of
current contractors. Identify alternatives, plan
and execute bidding & selection process.
Projects www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 5 - 1
CONTRACTOR SELECTION
Client: U.S. Semiconductor Supplier, Santa Clara, CA
With frequent moves and relocations of internal staff, involving many reconfigurations
and construction, this company sought competitive bids to outsource the entire move
management (“churn”) process.
GA assisted the prime consultant in defining cost categories and performance criteria,
evaluating vendors‟ qualifications and each of their on-site presentations, and in
selecting the successful vendor.
A multi-year agreement was established, and substantial savings are projected.
CONTRACTOR SELECTION
Client: U.S. Life Sciences Company, St. Louis, MO
Similar to the project above, this client had a large, complex campus, with numerous,
expensive moves and move-related construction projects occurring annually.
GA was retained as a subject matter expert, to assist the client in mapping all of the
business processes associated with moves, co-leading a process redesign team (of
clients, staff and vendors), and renegotiating an agreement with the incumbent vendor
providing move planning, design and coordination services.
Numerous time and cost saving recommendations were developed and implemented.
CONTRACTOR SELECTION
Client: U.S. Pharmaceuticals Company, Central New Jersey
This firm had numerous small- to medium-size renovation and equipment installation
projects requiring extensive documentation of design. Research and production facilities
required rigorous compliance with the FDA and GMP (Good Manufacturing Practices).
The client was dissatisfied with the selection process for architects and engineers, and
with their services, schedules and costs. GA was invited by the prime consultant to assist
in the process of identifying, screening, evaluating and selecting candidate design firms.
GA developed detailed criteria, and wrote comprehensive bid solicitation documents,
used to obtain proposals from 20+/- leading A&E firms in Northern NJ. GA reviewed the
extensive A&E packages submitted, listing relevant experience, personnel, costs, etc.
GA provided the client with interview questions, agendas, scoring sheets and weighted
criteria, used in selecting the successful design firms for long-term contracts.
Multi-year agreements were established, addressing all major criteria and concerns.
Projects www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 5 - 2
FACILITIES BENCHMARKING
Client: U.S. Semiconductor Company
With significant new mergers and acquisition activity, this company wished to obtain
internal and external benchmark comparisons, clear cost savings and improvement
opportunities. GA analyzed data in both the client‟s accounting categories, and GA‟s
benchmarking classifications.
Key Performance Indicators were applied in each area, to assess the relative value of
services versus costs. Workshops were held with staffing groups to evaluate cost
differentials, and review and consider “best practices” to improve performance in each
function. Project scope included:
Maintenance & Operations Custodial Site Costs & Utilities
Space Planning Move Management Project Management
Reprographics Security Shuttles
Food Service Fitness Centers Retail Services
Estimated long term costs of ownership and operation were developed, comparing five
major metropolitan areas in different regions of the US.
Estimated potential savings, based on identified cost gaps, are $2 - $5 Million per year.
Early reports indicate expected savings in utilities alone of over $1.0 Million per year.
FACILITIES BENCHMARKING
Client: U.S. Semiconductor Company
The client had conducted internal benchmarking among six of its major sites, totaling 6
million GSF. External cost benchmarks were sought from Guerin Associates to
complement these efforts, and provide a new perspective on performance
measurement and “best practices” in facilities management for non-manufacturing
areas. The project scope included:
Space Utilization Workplace Design Occupancy Strategies
CAD/CAFM Systems Relocation Management Design & Construction
Maintenance & Ops Custodial & Housekeeping Food Services
Mail & Copy Services Security
A Kickoff Orientation workshop was conducted to review survey forms and answer
questions from the facilities staff. Data collection took place over a three month period.
After analysis of the data, a Results Workshop was held at one of the sites. Numerous
improvement and cost saving recommendations were provided for this site, with
representatives from the other five sites in attendance. The Final Report provided
detailed analysis for each of the six sites.
Numerous improvement and cost saving recommendations were provided for this site,
with representatives from the other five sites in attendance. The Final Report provided
detailed analysis for each of the six sites.
Projects www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 5 - 3
FACILITIES BENCHMARKING
Client: U.S. Computer Manufacturer
Due to a large acquisition, this firm managed facilities in several Midwest and West Coast
locations. Guerin Associates coordinated data collection and validation. Mid-year data
was adjusted to achieve a common reporting year. Site & Utilities costs were normalized
to account for regional variations. The project scope included these service areas:
Maintenance & Op‟s Custodial Roads & Grounds Utilities
Space Planning Move Management Project Management
Mail & Express Mail Reprographics Conference Room Mgt. Security
Food Service Fitness Centers Retail Services
The Final Report was presented on-site to a staff of about twenty-five managers.
Estimated potential savings, based on identified cost gaps, equal nearly $3 Million.
ENERGY BENCHMARKING
Clients: Major Pharmaceuticals & Chemicals Companies
Guerin Associates launched the EMCS (Energy Management Consortium Study), to allow
large firms to objectively compare energy costs and practices in a confidential format.
Five firms submitted detailed data for 11 US sites, and one each in Switzerland and Brazil.
GA‟s “Value Methodology” was applied to report costs relative to service. Fuel costs
were compared per SF and per MBTU. Firms with excellent scores in comfort, air quality,
budget compliance, waste management, etc. received high service levels (KPIs).
Companies demonstrating low utilities costs, high service levels and advanced energy
management practices were highlighted as “best performers” of the EMCS project.
FACILITY SELECTION
Client: US-Based Chemicals Company
The facility selection involved a major new office building in downtown Houston. GA
conducted a study of peer firms and facilities, to compare and analyze these areas:
Open vs. Closed, Single vs. Shared Spaces Workspace Standard Areas and Footprints
Variation by Size, Features and Accessories Assignment by Grade Level and Job Function
Assignment by Business Unit, Avg. SF / Person Centralized vs. Dispersed Conference Rooms
Conference Sizes and Counts vs. Workspaces Conference Room Mixes by Size, Seats, Type
Conference Technologies (AV, etc.) Room Reservation & Enforcement Methods
GA also developed a comprehensive “5-Star” rating system, to be used for comparison
of design features, construction quality and employee amenities. The system is intended
for use in objectively evaluating the client‟s facilities and worker amenities world-wide.
Based on findings, the client finalized and utilized new workspace standards for a major
new facility, resulting in senior management support, and ultimately board approval.
Based on these findings, the c
Projects www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 5 - 4
SPACE MANAGEMENT
Client: U. S. Software Company
This company had moved from high-growth to a cost-saving mode, and was interested
in evaluating two very different approaches it had adopted to internal space planning.
The client needed to evaluate the long-term implications of two radically different space
planning approaches for their 800K GSF headquarters facility.
GA reviewed and compared space utilization results by building and by floor. Findings
indicated that results of the „enhanced‟ scheme were not as dramatic as expected, due
to circulation requirements. Potential improvements were also identified in workspace
size, occupancy rates, and ratio of conference space to office workspace.
Using conservative estimates to occupy and operate the facility, potential equivalent
savings from these improvements is over $3.5 Million (minus workplace change costs).
SPACE UTILIZATION
Client: European-Based Chemicals Company
The facility is a North American corporate headquarters, with approximately 850K GSF.
Major wings of the building are linked with a series of building cores and atrium spaces.
GA analyzed three major aspects of overall planning:
Space Utilization Workspace Design Occupancy Strategy
Space and Occupancy results were better than average. (Space Utilization, in fact, was
close to “best performer” levels.) Workspace Design, however, was found to be well
beyond average (over 40%) in allocation of building area.
Based on these findings, the client created a corporate-wide task force to re-evaluate
and potentially redesign workspace standards, with senior management support. If
implemented, corporate treasury estimates 12 year after-tax cash flow of $106 Million.
SPACE UTILIZATION
Client: U.S. Pharmaceuticals Company
A major pharmaceuticals firm needed to reduce operating costs for its NJ headquarters
and area facilities. Among its concerns were the amount of office space, the costs of
satisfying user requirements, and the capital investment entailed in new facilities. Office
demands were rising, and rental space was unavailable in sufficient quantities.
Guerin Associates was asked to evaluate approximately 2.3M gross square feet of office
space. Existing plans were compared with four pharmaceutical / medical products
competitors, and “performance gaps” quantified. The client learned how much
additional internal capacity was available, and where planning could be improved.
Based on this analysis of existing capacities, the client was able to confirm plans to
delay over $50 Million in new construction.
Projects www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 5 - 5
MOVE MANAGEMENT STUDY
Client: U.S. Semiconductor Company
This firm has a high internal “churn rate,” with approximately 10,000 internal moves per
year in over fifty buildings. GA was asked to evaluate overall process costs and
effectiveness, to assist the client in major upcoming contract decisions. GA compared
detailed cost breakdowns, cycle times and similar service quality metrics with peer
companies and facilities in its own database. GA also reviewed the organization and its
processes, technologies and systems.
Numerous Key Performance Indicators were used to develop a “Value Analysis,”
balancing service quality with costs. An assessment of existing conditions --including a
report of potential cost savings and improvements-- was presented to the full
management staff.
In addition to identifying cost saving and performance enhancement opportunities, GA
assisted the client with contract scope definition, RFP questions, performance-based
contract approaches and service level metrics. GA was asked to identify vendors
providing move coordination and implementation services, and provided a list of
approximately 15 local and national candidates.
Projected annual savings are conservatively estimated at $1.22 Million.
REAL ESTATE LOCATION STUDY
Client: International Chemicals Company
This client retained GA to study locations for a major office facility (300K - 500K GSF). GA
developed the general specifications for a building program, and confidentially
contacted local economic development agencies and development firms. Information
was also obtained from the US Department of Labor and similar public sources.
Analysis included:
Land and construction costs
Real estate and personal property taxes
Local assessed / appraised value ratios
Lease costs (using various lease types)
Tenant improvement allowances
Employment and tax incentives
Utilities rates and incentives
Historical labor costs
Estimated long term costs of ownership and operation were developed, comparing five
major metropolitan areas in different regions of the US.
GA found differentials of 35%, representing potential 10 year savings of over $40 Million.
Projects www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 5 - 6
FACILITIES BENCHMARKING
Client: U.S. Pharmaceuticals Company
This client required comprehensive benchmarks for launch of a major new facility. Initial
occupancy is 1,400, with an ultimate population of approximately 5,000. Questions
addressed in this study included:
How can world class service be achieved and maintained from the outset?
What are the benchmarks to evaluate cost, performance and customer service?
What specific measures reflect first class service? (Examples: % of work order time
reported representing wrench time; % of work orders completed on time; %
corrective maintenance; % preventive maintenance; etc.)
How are other companies organized to deliver service? What are reasonable costs,
staffing levels, utilities, etc.? What is the impact of union involvement?
What is the extent of outsourcing? Vendor consolidation locally and regionally?
What practices and technologies provide superior performance at lower cost?
Guerin Associates worked with twenty-five sites from twenty-two leading companies to
evaluate management methods, costs and performance. Participants were evaluated
and ranked in fourteen separate categories, including Maintenance & Operations,
Custodial, Space Planning, Security, Site Services, etc.
“Best performers” in each category were interviewed to validate data and understand
reasons for superior results. Results, analysis, recommendations and over 100 integrated
cost and performance metrics were presented in a detailed, comprehensive report.
Guerin Associates also helped the client contact and arrange visits to best performer
sites, for more extensive, firsthand observations and learning.
FACILITIES BENCHMARKING
Client: U.S. Computer Manufacturer
This project had the same functional scope as the project described above, plus
Automotive Fleet Management. Total facility size was approximately 850,000 SF, with
several additional buildings in planning.
By applying GA‟s methodology to one new building alone, this client improved space
utilization by approximately 25,000 SF (almost 10%), deferring future construction and
increasing “internal rent” (costs charged to internal users) by $690,000 per year.
Commentary www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 6 - 1
TESTIMONIALS - Comments on Guerin Associates projects:
“This is very good work, and I really appreciate it. It's very helpful, and we'll probably be
using it not only to address our own group, but certainly with our CFO and the business
units, to show the great work we're doing to try to control costs."
VP, Real Estate & Facility Services, High-Tech Company
"Regardless of what the data shows, this is just a great report. It's such clear information,
simple and easy to read. It's just great reading. I'm really happy with the overall look
and feel of the report. I couldn't be happier with it."
Director, Global Real Estate Planning, High-Tech Company
"Thanks again for your hard and great work. We really appreciate it."
Business Planning Manager, High-Tech Company
"There are too many benchmarks out there that are meaningless . . . . This (study) is going
to be the cornerstone of the content for our offsite (budget review) meeting."
VP, Real Estate & Facility Services, High-Tech Company
"You guys have provided a great service to us. You really have a clear understanding of
the business beyond the numbers. I look forward to working with you in the future."
Director, Worldwide Planning & Design, High-Tech Company
"I attended your (IFMA World Workplace 2007) seminar on Project Management. It was
one of the best of the show . . . We currently have 22 projects going, all over the world . .
. I find that I am referring to your presentation repeatedly."
Facilities Manager, Internet Security Firm
"Your study was very instrumental in getting people in the business units to sign off on the
dotted line and agree, 'Yes, we're going to move into this building'. . . . It was ultimately a
board decision."
Project Manager, Chemicals Company
"When I saw your (Project Management) presentation (at IFMA World Workplace 2007)
I got excited . . . I said, „This is great! This is what I need'."
Procurement Advisory Professional, High-Tech Company
"If you're trying to tell someone they need to change, you need more meat, it has to be
more accurate . . . (like Guerin Associates‟ studies).”
Manager of Bank Business Planning, Architectural Consulting Firm
Commentary www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 6 - 2
TESTIMONIALS - Comments on Guerin Associates projects:
“This is a great start . . . A lot of really good work has gone into this . . . It's leagues ahead
of anything anyone else has in the (client) organization.”
VP, Real Estate & Facility Services, High-Tech Company
“Great stuff! Excellent package. This is going to be very useful and impressive . . . (It's)
very exciting stuff.” Business Planning Manager, High-Tech Company
“The report . . . and its content exceeded our expectations.”
Facility Manager, Biotech Company
“I . . . was impressed with the level of quality and rigor in the study.”
Senior Construction Project Manager, Pharmaceuticals Firm
“We looked around at a lot of options, and kept coming back to you. I'm convinced
you're the right person to do this job.”
Global Space Planning Manager, Networking Company
“You . . . have been a real pleasure to work with . . . very accessible and helpful, with
good camaraderie. (The project) gave us good direction on what we want to look at
and change . . . We know a lot more about our operation now than we did before.”
Director of Technology Services, Chemicals Company
“Overall, your detailed reports were quite good . . . Easy to understand . . . Your
professionalism was excellent.”
Facilities and Six Sigma Manager, Chemicals Company
“Thank you for putting together the final benchmark report with care. It has been a
pleasure to work with you . . . This report, being first of its kind, will certainly be invaluable
in the near future . . .”
Project and Six Sigma Manager, Chemicals Company
“You've done a great job for us. The decision board complimented us on what we did,
and you were part of that.”
Project Manager, Chemicals Company
“My reason for asking for the meeting was simple: I've noted the level of respect they
have for their Guerin Reports. I aspire for us to have a similar level of respect and trust
from our customers.” Director of New Business, Facilities Service Provider
Key Personnel www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 7 - 1
KEY PERSONNEL
MICHAEL F. GUERIN AIA, PE, CEM, CFM, LEED®GA
A competent professional with 30+ years‟ experience in design,
facilities management and business consulting. A capable
leader with strong analytical abilities, who keeps the "big
picture" in focus. Well-balanced technical and personal skills,
with an emphasis on quality, integrity and good judgment.
Mike has a proven track record on a broad range of different
projects, and has spoken frequently at national conferences.
EXPERIENCE GUERIN ASSOCIATES, INC. Millington, NJ
1996 – Present President
Consults with Fortune 500 companies, primarily in the high-tech, life
sciences, consumer products and chemicals industries. Helps
clients build comprehensive cost and performance improvement
programs, focusing on key metrics and executive dashboards.
Representative achievements:
Analyzed space utilization at the headquarters of a leading
chemicals company, identifying gaps of 40% in critical space
standards. Corporate treasury estimated potential twelve-year
after-tax positive cash flow of $106M (Million).
Identified differentials of 35% in costs of land, construction,
taxes, utilities and operating costs in a detailed location study
for a major prospective new facility (300-500K SF). Potential
ten-year cost advantages of recommended site exceed $43M.
Implemented the global manufacturing benchmarking
program for a major consumer products company, with first
year savings of over $5M, and long-term savings for 40+ plants
estimated at over $20M.
Analyzed operating costs and performance at dozens of
corporate facilities, consistently identifying millions in potential
annual savings, typically ten to twenty times project fees.
Key Personnel www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 7 - 2
SPEAKING EXPERIENCE MICHAEL F. GUERIN
Excellence in Project Management – Hallmarks of Best Performers
IFMA World Workplace in New Orleans, LA, and in Dallas, TX
Operational Benchmarking – A Streamlined Approach
Society of American Military Engineers, Philadelphia, PA
Benchmark the Leanness of Your Capital Project Management
Tradeline, Inc. Conference in St. Petersburg, FL
Benchmarking – How to Demonstrate Value
Mid-Atlantic Plant Engineering and FM Conference, Somerset, NJ
Using Metrics to Demonstrate the Value of Facilities Services
Northern NJ Plant Engineering Show in Edison, NJ
Evidence Based Facilities Management –
New Directions in Benchmarking
IFMA World Workplace Conference in Philadelphia, PA
How to Demonstrate Value with Key Costs and Metrics
NJ IFMA Professional Development Conference, Bridgewater, NJ
Translating Corporate Objectives Into an Accountable
Design Program for Architects and Engineers
IFMA World Workplace Conference in Salt Lake City, UT
A Quantitative Tool For Translating Management Objectives
Into Enforceable Project Criteria
Tradeline, Inc. Conference in Scottsdale, AZ
Benchmarking Facilities For Performance
MN IFMA Program Panel Discussion, St. Paul, MN
Using Key Metrics to Demonstrate Value
IFMA World Workplace Conference in Toronto, Ontario
Benchmarking and Process Improvement
Tradeline, Inc. Conference in San Diego, CA
Successful Cross-Industry Benchmarking
IFMA World Workplace Conference in New Orleans, LA
Space Planning and Performance Measurement
Executive Forum in Basking Ridge, NJ
World Class Space Management
IDRC World Congress in Baltimore, MD
Key Personnel www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 7 - 3
PERSONAL DATA MICHAEL F. GUERIN
EDUCATION Princeton University Master of Architecture, 1977
University of Pennsylvania Bachelor of Arts, cum laude, 1973
PROFESSIONAL LEED® Green Associate, 2009
CERTIFICATIONS & Certified Facility Manager, 2009
REGISTRATIONS Certified Energy Manager, 2007
National Council of Arch Registration Boards, 1992-2008
Professional Engineer, NJ, since 1989
Registered Architect, NJ, since 1982
PROFESSIONAL American Institute of Architects
AFFILIATIONS New Jersey Society of Architects
International Facility Management Association
Association of Energy Engineers
US Green Building Council
COMMUNITY Honorary Chairman, NJ Business Advisory Council
RECOGNITION Recipient, BAC National Leadership Award
Recipient, BAC 2003 “Businessman of the Year” Award
Contact Information www.guerinassociates.com
2011 Guerin Associates, Inc. Confidential Information
All Rights Reserved 908-903-9070 8 - 1
Thank you for your interest in Guerin Associates.
For more information please contact:
Michael F. Guerin AIA, PE, CEM, CFM, LEED®GA
President, Guerin Associates Inc.
908-903-9070
or visit Guerin Associates’ website:
www.guerinassociates.com