Guerin Associates Nov 2011

20
Opening A Window To World Class Performance GUERIN ASSOCIATES, INC. Consultants in Best Practices ARCHITECTURE ENGINEERING REAL ESTATE FACILITIES MANAGEMENT ENERGY & SUSTAINABILITY. GUERIN ASSOCIATES INC. MICHAEL F. GUERIN AIA, PE, CEM, CFM, LEED ® GA [email protected] 908-903-9070

Transcript of Guerin Associates Nov 2011

Page 1: Guerin Associates   Nov 2011

Opening A Window To

World Class Performance

GUERIN ASSOCIATES, INC.

Consultants in Best Practices ARCHITECTURE │ ENGINEERING │ REAL ESTATE │ FACILITIES MANAGEMENT │ ENERGY & SUSTAINABILITY.

GUERIN ASSOCIATES

INC.

MICHAEL F. GUERIN AIA, PE, CEM, CFM, LEED® GA

[email protected] 908-903-9070

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Contents www.guerinassociates.com

Section

Introduction 1

News 2

Methodology 3

Services 4

Projects 5

Commentary 6

Key Personnel 7

Contact Information 8

For information on Mike Guerin, please go to LinkedIn.com,

and search for his profile under “Michael Guerin AIA, PE.”

For information on procuring Guerin Associates‟ consulting services through an

American Express account, call 908-903-9070 for GA‟s vendor information.

NOTICE:

This document contains confidential and/or proprietary information from Guerin Associates, Inc.

All rights in connection with intellectual property, methodologies, graphics and data are reserved.

This material may not be used, published or distributed to other parties without prior written

permission from Guerin Associates, Inc. For additional information, please contact GA at

908-903-9070 or www.guerinassociates.com.

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www.guerinassociates.com Introduction

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OVERVIEW

Guerin Associates is a consulting firm specializing in real estate and facilities.

GA‟s clients have included many industry leaders, such as:

3Com 3M Advance PCS

Altera Corporation Applied Materials BASF

BlueCross BlueShield Bristol-Myers Squibb Brocade

Chevron Chubb & Son Colliers

Dell Computer Dow Corning DuPont

Eastman Chemical Harley-Davidson Hewlett-Packard

IBM Johnson & Johnson Juniper Networks

Lam Research Livermore Research Merck

Nabisco Nike Nvidia

Palm PeopleSoft Pfizer

Pharmacia Rubbermaid Silicon Graphics

Telcordia Thrivent Financial United Properties

Verisign

Note: Additional Fortune 50 clients are not listed due to confidentiality agreements.

Over 150 companies have participated in Guerin Associates studies,

or utilized GA‟s services in a broad range of areas, such as:

Corporate Real Estate Facility Management Corporate Services

Energy & Sustainability Project Management Move Management

A/E Design Review Capital Projects Employee Services

Vendor Cost Review Vendor Evaluation Vendor Selection

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www.guerinassociates.com Introduction

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FACILITIES FORUM®

Guerin Associates conducts conferences on current business issues and challenges.

Mike Guerin (second from right) presents Best Performer awards to (from left) Dan Latal of

Dow Corning, Robert Papa of Bristol-Myers Squibb and Ray Westervelt of AT&T (far right).

BUSINESS LEADERS MEET TO SHARE EXPERIENCES, IDEAS

Facility managers from leading companies gathered December 6 to exchange

business information and ideas, in a cooperative workshop known as “Facilities

Forum.” Hosted by BASF at its North American headquarters in Mount Olive, the

session was managed by Guerin Associates, Inc.

Representatives from AT&T, BASF, Bristol-Myers Squibb, Dow Corning, Lucent

Technologies and Sarnoff Corporation met to share data, ideas and experience on a

number of current management issues. Guerin Associates presented awards to

overall “best performers,” and a number of attendees gave presentations on how

their companies have improved performance while lowering costs.

From the Bernardsville News, Observer Tribune, Echoes Sentinel, Hunterdon Review, Randolph

Reporter, Mt. Olive Chronicle and Roxbury Register, May 24, 2001. (Guerin Associates Photo)

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www.guerinassociates.com Introduction

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VALUES

INSIGHT . . . into successful methods and practices

INNOVATION . . . matching external breakthroughs with internal needs

INTEGRITY . . . in managing information, and in working with people

APPROACH

Guerin Associates‟ approach is based on two essential elements:

Clear, professional “apples-to-apples” definitions, data and comparisons

Our unique “Value Methodology,” balancing cost control with service quality

Experienced leaders know it takes more than data to improve a business. We

compare different companies and industries to identify "best practices." We then

recommend strategies to help clients close gaps with "best performers."

GA also helps clients implement improvements, by adopting best practices,

redesigning business processes, supporting performance management programs.

and developing customized facilities scorecards.

INFORMATION

For more information on Guerin Associates please contact

Michael F. Guerin AIA, PE, CEM, CFM, LEED®GA President, Guerin Associates Inc.

[email protected]

908-903-9070

or visit our website:

www.guerinassociates.com

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News www.guerinassociates.com

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HOW YOU CAN IMPROVE –AND PROVE–

THE VALUE YOU ADD TO THE BUSINESS

Many organizations use cost and performance metrics to

evaluate and monitor effectiveness vis-à-vis their peers.

Some acquire data from published sources, others from

service providers. Those using such sources face a challenge:

Assuring themselves --and others-- that the information is

accurate, with objective, unbiased recommendations.

A VALUE AUDIT is an effective alternative that:

Determines objectively where you stand compared to peers

Quantifies gaps in costs, staffing, productivity and quality

Zeroes in quickly on major savings and improvements

Challenges inertia with objective, external data

Identifies and adapts tested “best practices”

Avoids re-inventing proven solutions

An evaluation done by an outside third party significantly

reduces management skepticism toward positive findings. It

also lowers internal staff resistance to any negative findings. It

provides achievable goals, and methods to achieve them.

Most participants find that Value Audits reveal unexpected

cost savings, and tested solutions to their service problems.

Best performers know the future is a moving target, and use

this robust, concise data to drive continuous improvement.

Guerin Associates can help you acquire this intelligence for

your facilities. Contact us for information on Value Audits, or

our Facilities Scorecard for ongoing performance tracking.

Critical Success Factors:

Use a 3rd party for objectivity & confidentiality

Seek actionable, “apples to apples” comparisons

Focus on positive conclusions:

Proof where costs & services are well-managed

Tested solutions where improvement is needed

GUERIN ASSOCIATES

Mr. Guerin addressed 200 attendees

at IFMA‟s World Workplace on

Excellence in Project Management –

Hallmarks of Best Performers.

Mike also addressed Tradeline‟s Lean

Management Models Conference on

Benchmarks for Capital Projects.

He explained how those responsible

for capital programs use analytical

tools to improve performance

tracking and project results.

Mike‟s background includes 10+

years in consulting, 10 years in

facilities management, and 10 years

in architecture and construction.

Guerin Associates works with many

leading firms to reduce costs and

improve performance, by applying

their unique “value methodology.”

GA clients include industry leaders in

biotech, pharmaceuticals, financial

services, petrochemicals, consumer

products and other sectors.

For additional information, contact:

[email protected]

www.guerinassociates.com

908-903-9070

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Methodology www.guerinassociates.com

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Operational Data may be required as part of a service provider‟s contract.

These reports may be based only on their own customers, and more importantly,

they may not be free of bias. Vendors have an understandable incentive to

report that their costs are reasonable. Conversely, prospective new vendors

may be tempted to report that your costs are too high, in hopes of obtaining work.

National or local trade associations and consortium studies provide excellent,

unbiased data. They generally do not customize reports for specific facilities or

different operational needs, or scrutinize your data for consistency with others.

Because they work with individual firms, third parties such as Guerin Associates

can tailor studies to specific facilities. They also serve a role similar to a fiduciary,

where the primary objective is achieving the best interests of the client.

Key Question:

How do we know our information is accurate, unbiased and reliable?

Lev

el o

f C

ust

om

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ion

Degree of Objectivity

Actionability

Vendor

Studies

Internal

Studies

Prospective

Vendors

Consortium

Studies

Independent

Third Party

Studies

Local Trade

Assn Studies

National Trade

Assn Studies

Lev

el o

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Lev

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Degree of ObjectivityDegree of Objectivity

Actionability

Actionability

Vendor

Studies

Internal

Studies

Prospective

Vendors

Consortium

Studies

Independent

Third Party

Studies

Local Trade

Assn Studies

National Trade

Assn Studies

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Services www.guerinassociates.com

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EXAMPLES OF SERVICES

GA helps clients assess, improve and articulate their Total Value Proposition. We

accomplish this through an integrated strategy that can address all aspects of

Real Estate and Facilities Management, providing a Total Value Assessment.

REAL ESTATE

Total Facility Costs Compare global, US, regional & local costs of

owning, leasing and operating facilities. Identify

hidden overhead, and gain insight into key ratios.

Space Utilization Compare 3 key space utilization ratios, and

quantify the impact of each on your facilities.

See how Alternative Workplaces reduce costs.

Strategic Planning Align your portfolio for transition to an optimal,

long-term strategic plan. Acquire the data and

insight to compare and select best locations.

“Value By Design” Optimize environmental and economic goals,

through professional peer review of A/E designs,

carbon output, space standards and amenities.

FACILITIES MANAGEMENT

Customer Alignment Evaluate customer satisfaction in key accounts.

Analyze gaps between needs and KPI goals,

and identify any major service misalignments.

Cost Benchmarking Compare costs per SF, per workspace, per

person, etc. with similar facilities, through clear

definitions and apples-to-apples comparisons.

Operations Analysis Go beyond cost benchmarking. Determine

your “Value Ratio” by measuring KPIs (key

performance indicators), as well as costs.

Contractor Selection Analyze costs, staffing and performance of

current contractors. Identify alternatives, plan

and execute bidding & selection process.

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Projects www.guerinassociates.com

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CONTRACTOR SELECTION

Client: U.S. Semiconductor Supplier, Santa Clara, CA

With frequent moves and relocations of internal staff, involving many reconfigurations

and construction, this company sought competitive bids to outsource the entire move

management (“churn”) process.

GA assisted the prime consultant in defining cost categories and performance criteria,

evaluating vendors‟ qualifications and each of their on-site presentations, and in

selecting the successful vendor.

A multi-year agreement was established, and substantial savings are projected.

CONTRACTOR SELECTION

Client: U.S. Life Sciences Company, St. Louis, MO

Similar to the project above, this client had a large, complex campus, with numerous,

expensive moves and move-related construction projects occurring annually.

GA was retained as a subject matter expert, to assist the client in mapping all of the

business processes associated with moves, co-leading a process redesign team (of

clients, staff and vendors), and renegotiating an agreement with the incumbent vendor

providing move planning, design and coordination services.

Numerous time and cost saving recommendations were developed and implemented.

CONTRACTOR SELECTION

Client: U.S. Pharmaceuticals Company, Central New Jersey

This firm had numerous small- to medium-size renovation and equipment installation

projects requiring extensive documentation of design. Research and production facilities

required rigorous compliance with the FDA and GMP (Good Manufacturing Practices).

The client was dissatisfied with the selection process for architects and engineers, and

with their services, schedules and costs. GA was invited by the prime consultant to assist

in the process of identifying, screening, evaluating and selecting candidate design firms.

GA developed detailed criteria, and wrote comprehensive bid solicitation documents,

used to obtain proposals from 20+/- leading A&E firms in Northern NJ. GA reviewed the

extensive A&E packages submitted, listing relevant experience, personnel, costs, etc.

GA provided the client with interview questions, agendas, scoring sheets and weighted

criteria, used in selecting the successful design firms for long-term contracts.

Multi-year agreements were established, addressing all major criteria and concerns.

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FACILITIES BENCHMARKING

Client: U.S. Semiconductor Company

With significant new mergers and acquisition activity, this company wished to obtain

internal and external benchmark comparisons, clear cost savings and improvement

opportunities. GA analyzed data in both the client‟s accounting categories, and GA‟s

benchmarking classifications.

Key Performance Indicators were applied in each area, to assess the relative value of

services versus costs. Workshops were held with staffing groups to evaluate cost

differentials, and review and consider “best practices” to improve performance in each

function. Project scope included:

Maintenance & Operations Custodial Site Costs & Utilities

Space Planning Move Management Project Management

Reprographics Security Shuttles

Food Service Fitness Centers Retail Services

Estimated long term costs of ownership and operation were developed, comparing five

major metropolitan areas in different regions of the US.

Estimated potential savings, based on identified cost gaps, are $2 - $5 Million per year.

Early reports indicate expected savings in utilities alone of over $1.0 Million per year.

FACILITIES BENCHMARKING

Client: U.S. Semiconductor Company

The client had conducted internal benchmarking among six of its major sites, totaling 6

million GSF. External cost benchmarks were sought from Guerin Associates to

complement these efforts, and provide a new perspective on performance

measurement and “best practices” in facilities management for non-manufacturing

areas. The project scope included:

Space Utilization Workplace Design Occupancy Strategies

CAD/CAFM Systems Relocation Management Design & Construction

Maintenance & Ops Custodial & Housekeeping Food Services

Mail & Copy Services Security

A Kickoff Orientation workshop was conducted to review survey forms and answer

questions from the facilities staff. Data collection took place over a three month period.

After analysis of the data, a Results Workshop was held at one of the sites. Numerous

improvement and cost saving recommendations were provided for this site, with

representatives from the other five sites in attendance. The Final Report provided

detailed analysis for each of the six sites.

Numerous improvement and cost saving recommendations were provided for this site,

with representatives from the other five sites in attendance. The Final Report provided

detailed analysis for each of the six sites.

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FACILITIES BENCHMARKING

Client: U.S. Computer Manufacturer

Due to a large acquisition, this firm managed facilities in several Midwest and West Coast

locations. Guerin Associates coordinated data collection and validation. Mid-year data

was adjusted to achieve a common reporting year. Site & Utilities costs were normalized

to account for regional variations. The project scope included these service areas:

Maintenance & Op‟s Custodial Roads & Grounds Utilities

Space Planning Move Management Project Management

Mail & Express Mail Reprographics Conference Room Mgt. Security

Food Service Fitness Centers Retail Services

The Final Report was presented on-site to a staff of about twenty-five managers.

Estimated potential savings, based on identified cost gaps, equal nearly $3 Million.

ENERGY BENCHMARKING

Clients: Major Pharmaceuticals & Chemicals Companies

Guerin Associates launched the EMCS (Energy Management Consortium Study), to allow

large firms to objectively compare energy costs and practices in a confidential format.

Five firms submitted detailed data for 11 US sites, and one each in Switzerland and Brazil.

GA‟s “Value Methodology” was applied to report costs relative to service. Fuel costs

were compared per SF and per MBTU. Firms with excellent scores in comfort, air quality,

budget compliance, waste management, etc. received high service levels (KPIs).

Companies demonstrating low utilities costs, high service levels and advanced energy

management practices were highlighted as “best performers” of the EMCS project.

FACILITY SELECTION

Client: US-Based Chemicals Company

The facility selection involved a major new office building in downtown Houston. GA

conducted a study of peer firms and facilities, to compare and analyze these areas:

Open vs. Closed, Single vs. Shared Spaces Workspace Standard Areas and Footprints

Variation by Size, Features and Accessories Assignment by Grade Level and Job Function

Assignment by Business Unit, Avg. SF / Person Centralized vs. Dispersed Conference Rooms

Conference Sizes and Counts vs. Workspaces Conference Room Mixes by Size, Seats, Type

Conference Technologies (AV, etc.) Room Reservation & Enforcement Methods

GA also developed a comprehensive “5-Star” rating system, to be used for comparison

of design features, construction quality and employee amenities. The system is intended

for use in objectively evaluating the client‟s facilities and worker amenities world-wide.

Based on findings, the client finalized and utilized new workspace standards for a major

new facility, resulting in senior management support, and ultimately board approval.

Based on these findings, the c

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SPACE MANAGEMENT

Client: U. S. Software Company

This company had moved from high-growth to a cost-saving mode, and was interested

in evaluating two very different approaches it had adopted to internal space planning.

The client needed to evaluate the long-term implications of two radically different space

planning approaches for their 800K GSF headquarters facility.

GA reviewed and compared space utilization results by building and by floor. Findings

indicated that results of the „enhanced‟ scheme were not as dramatic as expected, due

to circulation requirements. Potential improvements were also identified in workspace

size, occupancy rates, and ratio of conference space to office workspace.

Using conservative estimates to occupy and operate the facility, potential equivalent

savings from these improvements is over $3.5 Million (minus workplace change costs).

SPACE UTILIZATION

Client: European-Based Chemicals Company

The facility is a North American corporate headquarters, with approximately 850K GSF.

Major wings of the building are linked with a series of building cores and atrium spaces.

GA analyzed three major aspects of overall planning:

Space Utilization Workspace Design Occupancy Strategy

Space and Occupancy results were better than average. (Space Utilization, in fact, was

close to “best performer” levels.) Workspace Design, however, was found to be well

beyond average (over 40%) in allocation of building area.

Based on these findings, the client created a corporate-wide task force to re-evaluate

and potentially redesign workspace standards, with senior management support. If

implemented, corporate treasury estimates 12 year after-tax cash flow of $106 Million.

SPACE UTILIZATION

Client: U.S. Pharmaceuticals Company

A major pharmaceuticals firm needed to reduce operating costs for its NJ headquarters

and area facilities. Among its concerns were the amount of office space, the costs of

satisfying user requirements, and the capital investment entailed in new facilities. Office

demands were rising, and rental space was unavailable in sufficient quantities.

Guerin Associates was asked to evaluate approximately 2.3M gross square feet of office

space. Existing plans were compared with four pharmaceutical / medical products

competitors, and “performance gaps” quantified. The client learned how much

additional internal capacity was available, and where planning could be improved.

Based on this analysis of existing capacities, the client was able to confirm plans to

delay over $50 Million in new construction.

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MOVE MANAGEMENT STUDY

Client: U.S. Semiconductor Company

This firm has a high internal “churn rate,” with approximately 10,000 internal moves per

year in over fifty buildings. GA was asked to evaluate overall process costs and

effectiveness, to assist the client in major upcoming contract decisions. GA compared

detailed cost breakdowns, cycle times and similar service quality metrics with peer

companies and facilities in its own database. GA also reviewed the organization and its

processes, technologies and systems.

Numerous Key Performance Indicators were used to develop a “Value Analysis,”

balancing service quality with costs. An assessment of existing conditions --including a

report of potential cost savings and improvements-- was presented to the full

management staff.

In addition to identifying cost saving and performance enhancement opportunities, GA

assisted the client with contract scope definition, RFP questions, performance-based

contract approaches and service level metrics. GA was asked to identify vendors

providing move coordination and implementation services, and provided a list of

approximately 15 local and national candidates.

Projected annual savings are conservatively estimated at $1.22 Million.

REAL ESTATE LOCATION STUDY

Client: International Chemicals Company

This client retained GA to study locations for a major office facility (300K - 500K GSF). GA

developed the general specifications for a building program, and confidentially

contacted local economic development agencies and development firms. Information

was also obtained from the US Department of Labor and similar public sources.

Analysis included:

Land and construction costs

Real estate and personal property taxes

Local assessed / appraised value ratios

Lease costs (using various lease types)

Tenant improvement allowances

Employment and tax incentives

Utilities rates and incentives

Historical labor costs

Estimated long term costs of ownership and operation were developed, comparing five

major metropolitan areas in different regions of the US.

GA found differentials of 35%, representing potential 10 year savings of over $40 Million.

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FACILITIES BENCHMARKING

Client: U.S. Pharmaceuticals Company

This client required comprehensive benchmarks for launch of a major new facility. Initial

occupancy is 1,400, with an ultimate population of approximately 5,000. Questions

addressed in this study included:

How can world class service be achieved and maintained from the outset?

What are the benchmarks to evaluate cost, performance and customer service?

What specific measures reflect first class service? (Examples: % of work order time

reported representing wrench time; % of work orders completed on time; %

corrective maintenance; % preventive maintenance; etc.)

How are other companies organized to deliver service? What are reasonable costs,

staffing levels, utilities, etc.? What is the impact of union involvement?

What is the extent of outsourcing? Vendor consolidation locally and regionally?

What practices and technologies provide superior performance at lower cost?

Guerin Associates worked with twenty-five sites from twenty-two leading companies to

evaluate management methods, costs and performance. Participants were evaluated

and ranked in fourteen separate categories, including Maintenance & Operations,

Custodial, Space Planning, Security, Site Services, etc.

“Best performers” in each category were interviewed to validate data and understand

reasons for superior results. Results, analysis, recommendations and over 100 integrated

cost and performance metrics were presented in a detailed, comprehensive report.

Guerin Associates also helped the client contact and arrange visits to best performer

sites, for more extensive, firsthand observations and learning.

FACILITIES BENCHMARKING

Client: U.S. Computer Manufacturer

This project had the same functional scope as the project described above, plus

Automotive Fleet Management. Total facility size was approximately 850,000 SF, with

several additional buildings in planning.

By applying GA‟s methodology to one new building alone, this client improved space

utilization by approximately 25,000 SF (almost 10%), deferring future construction and

increasing “internal rent” (costs charged to internal users) by $690,000 per year.

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Commentary www.guerinassociates.com

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TESTIMONIALS - Comments on Guerin Associates projects:

“This is very good work, and I really appreciate it. It's very helpful, and we'll probably be

using it not only to address our own group, but certainly with our CFO and the business

units, to show the great work we're doing to try to control costs."

VP, Real Estate & Facility Services, High-Tech Company

"Regardless of what the data shows, this is just a great report. It's such clear information,

simple and easy to read. It's just great reading. I'm really happy with the overall look

and feel of the report. I couldn't be happier with it."

Director, Global Real Estate Planning, High-Tech Company

"Thanks again for your hard and great work. We really appreciate it."

Business Planning Manager, High-Tech Company

"There are too many benchmarks out there that are meaningless . . . . This (study) is going

to be the cornerstone of the content for our offsite (budget review) meeting."

VP, Real Estate & Facility Services, High-Tech Company

"You guys have provided a great service to us. You really have a clear understanding of

the business beyond the numbers. I look forward to working with you in the future."

Director, Worldwide Planning & Design, High-Tech Company

"I attended your (IFMA World Workplace 2007) seminar on Project Management. It was

one of the best of the show . . . We currently have 22 projects going, all over the world . .

. I find that I am referring to your presentation repeatedly."

Facilities Manager, Internet Security Firm

"Your study was very instrumental in getting people in the business units to sign off on the

dotted line and agree, 'Yes, we're going to move into this building'. . . . It was ultimately a

board decision."

Project Manager, Chemicals Company

"When I saw your (Project Management) presentation (at IFMA World Workplace 2007)

I got excited . . . I said, „This is great! This is what I need'."

Procurement Advisory Professional, High-Tech Company

"If you're trying to tell someone they need to change, you need more meat, it has to be

more accurate . . . (like Guerin Associates‟ studies).”

Manager of Bank Business Planning, Architectural Consulting Firm

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TESTIMONIALS - Comments on Guerin Associates projects:

“This is a great start . . . A lot of really good work has gone into this . . . It's leagues ahead

of anything anyone else has in the (client) organization.”

VP, Real Estate & Facility Services, High-Tech Company

“Great stuff! Excellent package. This is going to be very useful and impressive . . . (It's)

very exciting stuff.” Business Planning Manager, High-Tech Company

“The report . . . and its content exceeded our expectations.”

Facility Manager, Biotech Company

“I . . . was impressed with the level of quality and rigor in the study.”

Senior Construction Project Manager, Pharmaceuticals Firm

“We looked around at a lot of options, and kept coming back to you. I'm convinced

you're the right person to do this job.”

Global Space Planning Manager, Networking Company

“You . . . have been a real pleasure to work with . . . very accessible and helpful, with

good camaraderie. (The project) gave us good direction on what we want to look at

and change . . . We know a lot more about our operation now than we did before.”

Director of Technology Services, Chemicals Company

“Overall, your detailed reports were quite good . . . Easy to understand . . . Your

professionalism was excellent.”

Facilities and Six Sigma Manager, Chemicals Company

“Thank you for putting together the final benchmark report with care. It has been a

pleasure to work with you . . . This report, being first of its kind, will certainly be invaluable

in the near future . . .”

Project and Six Sigma Manager, Chemicals Company

“You've done a great job for us. The decision board complimented us on what we did,

and you were part of that.”

Project Manager, Chemicals Company

“My reason for asking for the meeting was simple: I've noted the level of respect they

have for their Guerin Reports. I aspire for us to have a similar level of respect and trust

from our customers.” Director of New Business, Facilities Service Provider

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Key Personnel www.guerinassociates.com

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KEY PERSONNEL

MICHAEL F. GUERIN AIA, PE, CEM, CFM, LEED®GA

A competent professional with 30+ years‟ experience in design,

facilities management and business consulting. A capable

leader with strong analytical abilities, who keeps the "big

picture" in focus. Well-balanced technical and personal skills,

with an emphasis on quality, integrity and good judgment.

Mike has a proven track record on a broad range of different

projects, and has spoken frequently at national conferences.

EXPERIENCE GUERIN ASSOCIATES, INC. Millington, NJ

1996 – Present President

Consults with Fortune 500 companies, primarily in the high-tech, life

sciences, consumer products and chemicals industries. Helps

clients build comprehensive cost and performance improvement

programs, focusing on key metrics and executive dashboards.

Representative achievements:

Analyzed space utilization at the headquarters of a leading

chemicals company, identifying gaps of 40% in critical space

standards. Corporate treasury estimated potential twelve-year

after-tax positive cash flow of $106M (Million).

Identified differentials of 35% in costs of land, construction,

taxes, utilities and operating costs in a detailed location study

for a major prospective new facility (300-500K SF). Potential

ten-year cost advantages of recommended site exceed $43M.

Implemented the global manufacturing benchmarking

program for a major consumer products company, with first

year savings of over $5M, and long-term savings for 40+ plants

estimated at over $20M.

Analyzed operating costs and performance at dozens of

corporate facilities, consistently identifying millions in potential

annual savings, typically ten to twenty times project fees.

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SPEAKING EXPERIENCE MICHAEL F. GUERIN

Excellence in Project Management – Hallmarks of Best Performers

IFMA World Workplace in New Orleans, LA, and in Dallas, TX

Operational Benchmarking – A Streamlined Approach

Society of American Military Engineers, Philadelphia, PA

Benchmark the Leanness of Your Capital Project Management

Tradeline, Inc. Conference in St. Petersburg, FL

Benchmarking – How to Demonstrate Value

Mid-Atlantic Plant Engineering and FM Conference, Somerset, NJ

Using Metrics to Demonstrate the Value of Facilities Services

Northern NJ Plant Engineering Show in Edison, NJ

Evidence Based Facilities Management –

New Directions in Benchmarking

IFMA World Workplace Conference in Philadelphia, PA

How to Demonstrate Value with Key Costs and Metrics

NJ IFMA Professional Development Conference, Bridgewater, NJ

Translating Corporate Objectives Into an Accountable

Design Program for Architects and Engineers

IFMA World Workplace Conference in Salt Lake City, UT

A Quantitative Tool For Translating Management Objectives

Into Enforceable Project Criteria

Tradeline, Inc. Conference in Scottsdale, AZ

Benchmarking Facilities For Performance

MN IFMA Program Panel Discussion, St. Paul, MN

Using Key Metrics to Demonstrate Value

IFMA World Workplace Conference in Toronto, Ontario

Benchmarking and Process Improvement

Tradeline, Inc. Conference in San Diego, CA

Successful Cross-Industry Benchmarking

IFMA World Workplace Conference in New Orleans, LA

Space Planning and Performance Measurement

Executive Forum in Basking Ridge, NJ

World Class Space Management

IDRC World Congress in Baltimore, MD

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Key Personnel www.guerinassociates.com

2011 Guerin Associates, Inc. Confidential Information

All Rights Reserved 908-903-9070 7 - 3

PERSONAL DATA MICHAEL F. GUERIN

EDUCATION Princeton University Master of Architecture, 1977

University of Pennsylvania Bachelor of Arts, cum laude, 1973

PROFESSIONAL LEED® Green Associate, 2009

CERTIFICATIONS & Certified Facility Manager, 2009

REGISTRATIONS Certified Energy Manager, 2007

National Council of Arch Registration Boards, 1992-2008

Professional Engineer, NJ, since 1989

Registered Architect, NJ, since 1982

PROFESSIONAL American Institute of Architects

AFFILIATIONS New Jersey Society of Architects

International Facility Management Association

Association of Energy Engineers

US Green Building Council

COMMUNITY Honorary Chairman, NJ Business Advisory Council

RECOGNITION Recipient, BAC National Leadership Award

Recipient, BAC 2003 “Businessman of the Year” Award

Page 20: Guerin Associates   Nov 2011

Contact Information www.guerinassociates.com

2011 Guerin Associates, Inc. Confidential Information

All Rights Reserved 908-903-9070 8 - 1

Thank you for your interest in Guerin Associates.

For more information please contact:

Michael F. Guerin AIA, PE, CEM, CFM, LEED®GA

President, Guerin Associates Inc.

[email protected]

908-903-9070

or visit Guerin Associates’ website:

www.guerinassociates.com